Loved it!! Price was fair and it wasn't packed. Took our own snacks, set up chairs under the trees…read more Will definitely come back!

It's alright nothing has changed since 2008. They need to…read moreclean before they open the gate. It's a bummer my little ones had to stop and get out and wait till they were done. It's laziness maybe an issue with maintaining -didn't seem too clean. I don't know but whatever. It's a one star. It's not hard to grab a broom sweep out the showers.

Huge fans of The Lagoon! Highly recommend getting a season pass which gives you access to members…read moreonly swim time. It does get crowded, but the staff are always friendly & helpful. They also work hard to keep the area clean! Our kids absolutely love the slide & lazy river.

The Lagoon just opened this Summer of 2023 and I'm happy to say the experience here made my summer…read morecomplete! I have been at the pool the last 3 weekends (4 Xs total) this Summer and it is truly 5 stars! The check in is super easy. I paid $5 each time (a discount for C.Hill) residents as well as your guest. They do take cash or card which is convenient. The line is never long, really non existent most of the time. Parking is a breeze especially if you get there for open swim which begins at 12 noon. The majority of the lounge chairs are shaded and you don't have to worry about anyone taking/moving your belongings as you enjoy the water. The lazy river is extremely clean and well kept and the floaties are in abundance and FREE! Everyone is respectful in the pool! At any given time there can be newborn babies to the seniors and every age in between so being courteous is just as important as having fun! The music is great too! They play EVERYTHING including Spanish songs on Cedar Hill Tunes. There is one lazy river, one slide which is so much fun and never a long line, as well as a larger pool that is wheelchair assessable too. It was in this pool that my BF taught me to swim this Summer so the Cedar Hill Lagoon will forever be memorable to me! They also have about 7 cabanas that you can rent out for your private event. The bathrooms have great air flow and are pretty well kept with no trash on the ground an I definitely appreciated the cleanliness. They also have showers too. The lifeguards are also professional and they appear to have fun too. There is food available if you get hungry. A CH police officer does make his/her round at the pool too so it definitely makes you feel safe an at ease. I hope the Lagoon continues to be a fun, clean, memorable place for my future summers!

My kids ages 4, 2 &1 all love this place. What they don't tell you is that there's a sensor button…read moreyou've gotta hit to start the water. There's tables and shade. It was a little hard for me to find but there two entrances. The water is on till 8pm. Not too busy, ppl are in n out with their kids.

My kids picked up a nasty infection from this splash pad beware. Us with caution. You'd be better…read moreoff playing with sprinklers in the backyard.

Sigh . . . The City of Dallas is talking about closing down community pools are prides themselves…read moreabout this flagship water park. However the cost keeps going up, and the amenities keep going down. Now they charge $20 no matter the size of the cooler. You can't bring in your own float devices but at the same time, there's never enough tubes for the lazy river. This last visit, I want to say there were 10 and the life guard mentioned people taking them out the water to their tables & chairs. There were also lots of tubes deflated. The structure needs to be updated and walls are crumbling and falling apart. Seriously, this place needs a make over especially if we are closing the affordable community pools and pushing folks to these places.

This place is gross. We brought my toddler son here last Sunday. By Thursday, he was running a…read morefever and today his doctor confirmed he has hand, foot and mouth disease. He has not been exposed to any other kids since our visit to this Waterpark. My husband noticed the water in the Lagoon pool looked dirty. We shouldn't have gotten in the pool. Never going here again.

Cute Waterpark, we came a few times over the summer, it's always crowded but still a nice place to…read morespend a hot day!

Great little community waterpark! Perfect for young children but also has bigger slides for older…read morekids. There's not much to it but it's great for just a day out in the summer. Seemed to be kept clean well.

I've only been here once and we had a good time. The indoor water park is a great way to take a…read morebreak from summer heat. The wave rider was fun where you get to surf . The slides were fun too. Overall good experience!

We visited the Sunday before Labor Day and got there a bit after 11:00. It was busy, but nothing…read morefrom my perspective anything I would consider jam packed. We were a party of 6 and we had a great time, especially the toddlers, they stayed in the Rascal Roundup the whole time. They have an outdoor wave pool as well as all the other rides that are located indoors, and the roof of the park can be opened up as well. The rides that require tubes were not worth my time, as the lines were just ridiculous and the reward disappointing. Just make your way to the top if the stairs to Prairie and Luca, now that's worth it. Overall it is a great Waterpark and the staff is friendly and helpful. I highly recommend this space.

We absolutely love Waco surf! The staff is always so friendly and the crowd around the slides…read morealways make for a better experience! The lazy river is a vibe, the slides are great, the Kids area slides are a perfect add on, & We loved the Flowsurf addition as well. We will be back next year!!

To start: I had to take a few weeks to emotionally regulate after the deplorable experience my…read morefamily and I were subjected to. I took the family (loving wife and two children) for surf lessons a little bit ago. The instructor, Danny, was late to our lesson and didn't really teach our kids how to surf. Instead he spent the majority of the time drawing pictures in the sand. The majority of the other staff seemed to reek of marijuana. This caused my wife great concern since these people are supposed to be in the water keeping the guests safe and instead were impaired! The photographer was incredibly rude and unhelpful, telling us to "Go online" when we asked to purchase the photos of our children's surf session. They did have a shop dog who was cute, until he urinated on the floor. The food staff were incredibly dismissive of my wife's order. Not to mention, the food was cold. I requested a refund due to the lackluster service and experience, however, they only credit. Surf Ranch in California serves as a more desirable alternative, especially if you want a more wholistic experience.

Super fun place for the kids and when in the lazy river all life guards were super kind! This one…read moregirl was super sweet and even made me laugh while still doing her job, her name was Juliana L. From what was on her name tag. It wasn't too crowded when I came and my kids had lots of fun on the rides and another funny ride attendants name was seven! Didn't get the last name letter but it's an interesting name so I remembered. Wrote this review to make sure these fun kids were noticed for how friendly they made the place! Wish I could remember more of these teens names!

It's a pretty cool spot if you want to just get the family out the house and get in some water.read more

Price was a little expensive for non residents, but my kids loved it here! The staff was kind,…read morehowever, the girl in the green shirt with the freckles looked very tired and like she would rather be anywhere else. ​I highly recommend the funnel cake and pretzels. Verygood !!

Very unhappy with the new higher price of $16 for non-Hurst residents and disappointed by the…read moreindefinite closure of the toddler pool area.

Family and I had a great time at the Paradise Springs Water Park…read more We booked a cabana a few weeks in advance. It came with a parking pass, and entry into the park. Matthew greeted us with friendly smiles and walked us to our cabana. They had a nice welcome sign for us, which was so sweet. The cabana featured a safe, a small refrigerator with bottles of water, a TV and ample seating for our family of 9. Our server Logan was incredible. One of the best service experience I've ever had at a water park. Everything we ordered was delivered with care and kindness. I do wish there were more tables in the cabana though. The water park itself was really great. The kids had a blast on the zip line, lazy river, slides, and play area. Note: Towels are available.

I booked 5 day passes for my family through ResortPass and spent over $350 including parking. My…read morefamily was visiting from another country, and this was their last day before flying home. We specifically planned our day around visiting the water park and arrived around 1 PM expecting to stay until closing. Unfortunately, the park was closed around 4 PM due to approaching weather. While I completely understand that safety comes first, what disappointed me was how ResortPass handled the situation afterward. Despite the fact that we lost most of the experience we paid for and had no opportunity to return because my family had already left the country, ResortPass only offered a 50% refund. They based their calculation on the park's total operating hours rather than the actual circumstances of our visit. Parking costs were not addressed, and the fact that future tickets would be useless to us seemed to be ignored. After further discussions, the only additional compensation offered was a 20% discount on a future ResortPass booking, which provides little value considering the situation. Customer service was polite, but the final resolution felt disappointing and did not reflect the unique circumstances of our visit. I expected a company that values customer experience to handle this situation more fairly. Would not book through ResortPass / Paradise Springs again based on how this issue was resolved.