I should've known better to read previous reviews and this would've saved me the money and…read moreheadache. So here's hoping to save another person from having the same problem as me please do not book with this company. I don't even know where to start but basically I started a project on yelp reaching out to cleaning services. I messed up and booked with the fastest responder (Grecia). She was super nice in the beginning. She quoted me higher than other places that quoted me but she came and did an in person walk through and specifically said my house is not that dirty and lowered her price (priced me at 240). Not to mention she didn't have to clean the whole house. Not the fridge or the oven or the pantry or another guest room (didn't want it cleaned). She started her service at 11:30 and finished at exactly 3. I left her in my home without my supervision because she was so nice and I trusted her to do her job. When she messaged me she was done I sent her money right away. Before I came home I texted her that I would inspect the house and once I got home I told her it was still dirty and she accused us of dirtying the house hours after she finished cleaning. (She left at 3 and we came home at like 7) BTW I booked for a DEEP CLEANING. My house wasn't that dirty (words that came from her mouth) but I wanted all the corners and windows and dusk to be cleaned. I sent her pictures right away saying we are not satisfied with the service and she agreed to come back but to only clean pictures of what I sent her like almost a week later. Next day I kept finding more and more missing spots and sending more pictures I was afraid that if she left thinking she did a job well done that when she came back, it still wouldn't be up to par. I texted her and apologize but we would like a refund instead. She refused and said she clean my house for 5 HOURS. She came at 11:30 and left at 3. But she "cleaned" for 5 hours. I even offered to tip (pay her for her time) cause I do think she should be compensated for working. She said no and that if she refunded me money then she's gonna charge me 180 for a regular cleaning. If you look at my pictures I don't even think that a regular cleaning would've justified the work given. She complained that I didn't pay enough that's why I received the quality that was given. When she priced it herself. She admitted to not doing a fully good job because she didn't think it was worth her time. I told her she didn't have to take the job if she thought it was "cheap". I did not beg for her to lower her price. I just wanted the soonest person available and now I have to deal with the headache of filing a complaint through yelp to hopefully get my money back. If I could add more pictures I would add pictures of time stamps and text messages. She started threatening me cause I said please let's resolve this peacefully I don't want to leave a bad review. She flipped her shit and said her business does not relay on yelp. I mean obviously but if I can save someone else from making the same mistake then there you go.

Quick and easy responses to set up the appointment. We set up a move out clean and Grecia did an…read moreexcellent job. Highly recommend this crew. Very cost efficient and friendly!

We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

Best cleaners EVER! Emma and her team are professional, punctual, polite and take pride in their…read morework. I trust them with my home, my "treasures" and my pet. They use "clean" and organic supplies which they provide. They have cleaned my home for over 3 years now, and I have never had anything but a positive experience every time they come. Emma is smart and kind and will commit to finding the exact service that works best for you and your home. I highly recommend One Step Clean!

The cleaners came on time and did an absolutely immaculate job on our two bedroom, one story house…read more- and at a very reasonable price. They went above and beyond on what was expected, so I know exactly who I'll be reaching out to for our next cleaning.

The crew at R&R Cleaning did an amazing job! They were extremely detailed and we were pleasantly…read moresurprised to see that they included a few more things than other cleaning services (vacuuming our chairs, thorough clean of shower drains, etc). We've tried several other companies in the past and R&R is our new favorite! With this being our first clean with them, Rafael was very communicative throughout. We will definitely be using them in the future!

Gritz did a good job cleaning, sending me photos of the property after they were finished showing…read morethat everything looked like new. They also were quick, met a demanding timeline, and adapted to some curveballs with professionalism and aplomb. They communicated well and kept me apprised of the work, because I was out of town and unable to be present for the cleaning.

Great job cleaning and they were available on very short notice. Very intentional and left my place…read morenot just clean, but well organized. Worth the slightly higher price compared to some competitors. They more than made up for it in their attention to detail, next day availability, and diligent use of nontoxic cleaning products.

The lovely ladies at Just in Time cleaning just completed my move out cleaning and I could not be…read morehappier! Getting the house ready to put on the market is stressful enough and they took away all the stress of preparing the house for the next owner. We had some hard water and tile grout trouble areas and they knocked it out of the park. Thanks ladies!

I was amazed at how thorough this company was at cleaning. It is a small company and I really like…read morethat about them. They are more personable, and tend to your specific needs. I just moved into a home and had my floors re-done and had them come out to clean after the mess of tearing up tile. Amazing job! My floorboards looked fabulous and my blinds were spotless. There is nothing more annoying than cleaning blinds! It was the small, in-obvious things like that, that they did, that made this cleaning stand out! I would highly recommend them and may even have them come out every month to do a cleaning just so I know my house is getting a thorough cleaning once a month!

The girls broke fixtures off on shower. On top of that they left in a hurry and never said…read moreanything??

Great service but we moved out and can't use their services anymore. Great value for the moneyread more

Thorough cleaning thank you for the quick response cleaner was at my place in an hour after me…read morerequesting service. Highly recommend. Their weekly cleaning prices are good too I think I'll sign up for that as well!

I used this company for about a year and they started off great, but then got sloppy and cutting…read morecorners. When I asked to speak to someone, they have put me off for a few months without being responsive or having any concern for my property. Unfortunately, I cannot recommend them to be dependable and consistent. I wish them the best but not at my cost.

I made an appointment with the owner to get an estimate. They have come just once and did a deep…read moreclean. They did a very nice job. I lost my previous house cleaner to nursing school. So far I think they will be a solid replacement.

really marvelous experience on every level -- great communication, excellent, meticulous work, just…read moreeverything as easy and well-done as could be. Highly recommend.