I was new to GA and Dr. Hai accepted my sons insurance. Its an hour drive for me BUT WELL WORTH…read moreIT!!! Andrea & Kurtistine and Krew are EXTREMELY KNOWLEDGABLE & PATIENT and their bedside manner tips the scale to BEST EVER. Dr. Hai. They r my extended familia. Don't hesitate ~ BOOK UR APT NOW. I have watched them kare for young children and they r AWESOME SAUCE. They care..and fo preventative and cosmetic.

I wouldn't go back to this dental office. Appointments felt rushed, and I didn't feel like my…read moreconcerns were really taken seriously. After a root canal, I continued to have pain and went back looking for help, but was essentially told I would just have to deal with it and that it wasn't something they were going to address. I ended up seeing another dentist and paying a significant amount out of pocket to resolve the issue. This is just my personal experience, but it was stressful and disappointing, and I wish I had gone somewhere else from the start.

10/10! Wow! What an experience! We just recently moved to the area and numerous people suggested…read moreDr. Shoemaker from a Kennesaw Moms FB page so I scheduled an appointment for my child. The initial phone call was very simple and I was able to schedule an appointment for an initial visit and cleaning and they also emailed the documents to complete prior to my visit so that I could be prepared beforehand. When we arrived, there was plenty of parking available outside. We were greeted by a friendly woman at the front desk and were able to quickly check-in and hang over our paperwork. The kids were able to play with the toys and they lit up once they saw the gaming space (one tv had Minecraft and the other had a Super Mario game.) Every single dental assistant and hygienist was VERY friendly and just so sweet and welcoming. They were so kind to my 3 year old daughter who joined me for the appointment and even included her (she has never been to a dentist just yet). Dr. Shoemaker is awesome! So bubbly and friendly, he came in and greeted us, started chatting with my son and instantly made him feel comfortable. We never once felt rushed or out of place. It was very warm and happy experience for both of my kiddos! My son's cleaning and exam was successful, then they allowed both kids to pick out a prize and even gave them balloons. They were ecstatic! Check-out was very simple and I was able to schedule our next appointments. They provide both text reminder and email reminder about appointments. Absolutely recommend 10/10. What a wonderful dentist office!

The staff and Dr. Shoemaker were so wonderful. They immediately put my 3 year old at ease and he…read morestill talks about how much he loved his dental visit!

I am giving this office one star due to concerns regarding due diligence and billing integrity…read more After checking my daughter in for a routine cleaning, I was informed that there was a $51 balance remaining from her previous visit for a sealant. I explained that I had not been told at the prior appointment that the sealant was not covered by insurance. Because the receptionist was new, another staff member stepped in to assist. I was initially told that insurance companies sometimes list services as covered on their websites when they are not. I was then told the $51 was part of my deductible and that my insurance only covered 80% of the sealant. After receiving multiple explanations, I requested to review the actual paperwork to verify the information being provided. Once the paperwork was printed and reviewed, I was informed that the previous information was incorrect. It was clarified that the office is only permitted to bill my insurance a certain contracted amount, and the sealant was, in fact, covered. Had I not asked to see the documentation, I would have paid a balance that my insurance had already covered. Additionally, I never received a copy of the paperwork I requested. I strongly encourage parents and patients to review their billing statements carefully and request documentation when there are discrepancies. Transparency and accuracy in billing are essential, and patients should not have to advocate this hard to ensure they are being charged correctly.

Excellent dentist for children. They have ample seating in the waiting room. They also have a few…read morearcade games as well to help keep children entertained. They also have a few interactive toys for smaller children. Staff was very friendly and answered all questions that I had. They also interacted with my boys very well and made them comfortable. Definitely will continue to come here.

Wow!!!! BEST Dentist experience,.....yet...lol…read more I have to be a little reserved in my review...it's come back to bite me before. This was an initial consultation @ 7 am. Went Great! Dr. Patel was spot on. Great attitude... perfect smile and eyes that would make me hand him my wallet!!! I left the consolation with an open spot to come back at 9:30 for an exam. Went up to the chick fil a and they called me about 8:45 and said come on back. I went back in for round 2. I was scared out my mind. Haven't been to the dentist in well over 8 yrs!!!!! I meet up with the Goddess know simply as Ms. Pam or Patt...can't remember.......ohhhhh what a woman though..... Her voice could melt butter....so calm, soothing and reassuring.... I was still hella tense!!!!!!, but she made me feel like I was lying in bed at home. I ABSOLUTELY HATE POKING AND PRODDING in my mouth,....BUT,....Ms. Pam and Dr. Patel did it with such ease and reassurance. Overall I've got to have about 3-4 visits to clean and fix and repair everything that is wrong with my mouth, (shame on me....I'm completely embarrassed and Totally ashamed)...but I'll keep you all updated! So far..a 5!!!

Truth in Advertising? Beware the $99 Cleaning Offer at Pure Smiles Dentistry…read more I recently went to Pure Smiles Dentistry because they advertised a $99 dental cleaning. I couldn't get an appointment with my regular dentist until mid-December, and all I wanted was to have my teeth cleaned. I specifically explained that when I called to make the appointment. I repeated it when I arrived and again to the dental hygienist who took me back. What I didn't realize was that the advertised $99 cleaning was apparently conditional. First, they would take extensive X-rays, measure my gums, examine my mouth, and then decide whether they would actually clean my teeth. After all of that, they refused to provide a regular cleaning because they said I had periodontal disease and needed more extensive treatment. The dentist pointed out that I had significant bone loss. I explained that I already knew that. I've had bone loss for decades, along with a complicated dental history dating back to childhood. I've had braces three times and even had my jaws surgically broken and realigned. Naturally, a dentist unfamiliar with that history might have questions. But I wasn't there for a comprehensive evaluation of my lifelong dental problems. I was there for a cleaning. I was repeatedly told that providing a regular cleaning would be "subpar treatment" and that it would essentially do no good given my other dental issues. Which raises an interesting question: Should I stop brushing and flossing, too, since apparently routine dental hygiene serves no purpose unless every underlying problem is addressed first? I am not disputing that I have bone loss or that I may need additional periodontal treatment. My complaint is that I specifically requested a regular cleaning, repeatedly made that clear, and was never told upfront that I might leave without having my teeth cleaned at all. Would a routine cleaning really have harmed me? Or was the advertised $99 cleaning primarily a way to get patients in the door for a comprehensive examination that could lead to substantially more expensive treatment? I can't speak to their intentions. I can only describe my experience. I went in expecting a $99 cleaning. I left without having my teeth cleaned. After I complained in a discussion with the office manager, they waive the fee, but that me to wonder how many people would've complained or simply found themselves in a situation by that $99 advertisement for a cleaning where they were on the hook for my tire cost and more extensive treatment. It seems a lot of people are very happy with this business I'm not saying that the business is bad, I am saying this particular advertisement their way of drawing people in questionable. So what exactly was the purpose of advertising the $99 cleaning in the first place?

If I couple give negative stars I would .I am beyond frustrated and disappointed with this dental…read moreoffice. I raised concerns multiple times about my daughter's cavity, and it was not handled with the urgency it clearly required. Now her condition has become severe--she has developed a cyst on her gum, and the tooth is badly damaged. This did not happen overnight. This was something that should have been addressed sooner. As a parent, it is extremely upsetting to see your child suffer when you trusted a provider to do their job. This experience has completely broken my trust in this office. I would not feel comfortable recommending this dentist to other parents. Please advocate for your child and consider getting a second opinion.

This guy is an unprofessional dentist & more importantly a CROOK. On my 7-year-old daughter's first…read morevisit yesterday, he tells my wife she needs to have 4 teeth pulled. Why on earth does a 7-year-old need teeth pulled that are going to naturally purge themselves from her mouth anyway? My child heard his unscrupulous recommendation and scared her to tears! Not only are his recommendations questionable, his conduct was very unprofessional as my wife shared with me he acted like he and my wife were best friends--I guess this was his attempt to woo her into trusting him. Furthermore, you are a REGULAR dentist dude--not an oral surgeon, not an orthodontist--a PLAIN OLD REGULAR dentist who probably graduated bottom of his class. What this fool doesn't know is, my daughter saw a highly credentialed orthodontist before coming to his office, & she didn't recommend teeth being pulled! Our son is ending his time with braces on and didn't have to have a single tooth pulled. In fact, this orthodontist recommended, "my daughter have some more teeth come out, and bring her back for a second evaluation." It seems he & his practice like to prey on Medicaid recipients. My assumption is, he doesn't think people on Medicaid are very bright. Stay far away from this unscrupulous piece of s--t. Just because somebody has letters in front of or behind their name or they brandish a degree on the wall of their office doesn't mean they're knowledgeable or trustworthy. Stay far away from this person. In my opinion, he needs his license revoked--he doesn't deserve to be called a doctor.

Very disappointing. I have been using this practice for many years. This practice used to be so…read moreprofessional and courteous. My last visit on 12/15/25 was far from that. First my appointment was for 4p. My previous two reminder text was for 4. Yet on the day of appointment the reminder was for 3p. My son was almost not seen. Then the hygienist seeing my son was downright rude, dismissive and very unprofessional. She definitely was upset she had to stay late to see another patient. Her unprofessionalism will cost them another client.

Top quality children's dental care! I have one child with special needs and requires a special kind…read moreof Dentist to make him at ease. We've had the best experience obtaining Terran's for complex needs and all the team are always so kind, professional, and very knowledgeable. I would recommend to all my friends and family. We plan to continue seeing this office for years to come!

I've been taking my two kids to Kidztown Dental for the past 4 years. I must say, they have…read moreimproved tremendously with the wait time and I can normally get in and out within 45 mins with both kids. The entire staff is friendly, patient and the dentist is great! She's thorough and explains her recommended treatment plan as well as out of pocket expenses beforehand. She is really gentle with the kids and talks to them throughout to make them feel comfortable. For that reason, my kids do not mind going to the dentist and it helps that they get to pick out a toy from the treasure box before they leave :-)

Long wait, they overbook. The two cavities my daughter had filled have to be completely redone by…read moreanother dentist out of my pocket because of the horrible rushed job that was done. My children were in tears and in so much pain after visit, dentist was not gentle at all

I made an appointment for my 4 year old son. Although not his first dentist visit it is the first…read morevisit with this dentist/office. Within 5 minutes this lady tells me my son is autistic or on the spectrum. Why? Because he would not sit still and let a stranger poke and prod in his mouth with metal objects. I coaxed him to allow her to look at his teeth but the suggestion was out of line. She had never met my son and almost immediately tells me this BS. I thought this was a dentist appointment not a psych eval. Took him to another dentist. They made him feel comfortable, laughed with him, told jokes, talked about Spider-Man. Guess what... no problems.

I took my 3 kids to get cleanings. I was impressed with the arcade in the waiting room, however,…read morethe bedside manner is awful. While I was allowed back for the cleanings I had to sit a good 15-20 feet away from my kids. My boys needed fillings and upon telling me this, Dr. West told me that she does not allow parents in the room with their children while getting fillings and invited me to find another dentist if that was a problem. I hadn't told her yet that I had a problem with it! We did not return. We now go to Turner Pediatric Dentistry and my kids absolutely love them.

My son absolutely loves Dr. Soh, Dr. Millkey and Joanna!!!!!! Why would you want to go anywhere…read moreelse where your child doesn't feel comfortable? Being a parent and being able to come to an office as nice as this one is wonderful! Angel, Vanessa, Tara and Sabrina make such a great team! They look like they LOVE their job and have fun at the same time. Kudos to the entire satff at Legacy Orthodontics and Pediatric Dentistry! I'll be sad when my child is out of braces and is too old to see Dr. Millkey! Mark Hall

Terrible customer service. The dentist didn't wear gloves. Inappropriately kissed my daughter on…read morethe head. I could not give a lower rating.

I received emails from the owner that seemed to be disparaging another dentist that chose to leave…read morethe office. The dentist who left was very liked by many patients and it seemed to be a play to retain her patients. Very unprofessional. I'd say you are better off trying another practice who treat their staff with dignity.

I called this office to inquire about becoming a patient and they were very opaque about the cost…read moreof their services. Wouldn't discuss it at all. I don't currently have insurance so this is important information. They wouldn't discuss the ballpark price range for routine services they likely have done countless times. Have you ever done this service before? What did you charge last time? I understand it can vary depending on the patient or complications in a given context but it's ridiculous to behave this way and makes you seem shady. A caveat would be sufficient. They insisted I needed to come in for an $85 exam to determine IF I would need a referral. "We're gonna need to charge ya a hundred bucks to tell ya if we sell skittles or not." Do you or do you not know the services you provide? What is the policy for making referrals? I'm pretty sure I was using industry standard terms and at no time was i impolite. The services in question were for replacing a permanent or bonded retainer and teeth cleaning. The receptionist spoke down to me in a patronizing tone. Her capacity for active listening did not exist.