Grant from Balducci & Son is very knowledgeable, has a pleasant and straightforward personality,…read moreand was fair about price.

We had an emergency situation on Nov. 27, 2023, and called Balducci & Sons. They came out right…read moreaway and made the repair for us. Turns out we needed a new pump and some wires. They were super helpful, fast, and friendly. They fixed it right away. We have used them before back in 2017, and would still highly recommend them. Thank you, Balducci & Sons. It's comforting knowing we can count on you. I posted this on numerous websites, so it gets seen!

Carl parked in someone else's drive blocking 2 homes while dragging a septic line. Didn't bother to…read moreask or inform the actual homeowners that he chose not to use the drive of the client who hired him. Unprofessional, rude, un clean. Will never use this service .

Carl's has come out a couple times over the past 10 years and has serviced our septic pump. We…read morecalled a few weeks ago to schedule a pump and they were supposed to come out. Not only did they not show up, but they also didn't even have the courtesy to call us back after multiple voicemails left. Very disappointing.

I have called Sullivan septic and spoke to them several times (4 to be exact) about a hole near my…read moretank, that I needed them to look at and give me an estimate. Each time, they gave me a day/ days that they would come out to look at it. On all the days they gave me, NO ONE showed up or, no call of cancellation or rescheduling was made by them . Very unprofessional. I understand company's get busy and things happen. So I called them different times throughout the season,giving them the benefit of the doubt. Each time they they gave a day, and still never showed. No attempt has been made on their end to rectify this issue . They have continually blown us off.

Joe was timely, expert, and courteous. He went the extra mile! They explained the whole septic…read moresystem to me! Very helpful. Kept work within my budget too!

Used D&L to unclog underground pipes that take rain from gutters/downspouts away from house. Pipes…read morewere jammed up with leaves and twigs. They were very professional and focused on getting job done right. Would highly recommend

Anyone who needs a 5 star plumber. Fast, effective,…read more efficient. Courteous and who comes in on or under budget. Call D&l Sewer Service. Travis runs the show, and is an excellent plumber. I would call 100% again. JC

They answered the phone right away and gave me a solid price, not a "range" like another company…read moredid. They also came out the next day! Called before they arrived and on time. Sharp looking black rig. Don Smith might be the funniest and most knowledgeable septic tank cleaner on the planet. He's got a MS in BS or so he says. He didn't have his diploma on him but I believe him. I now know more than I ever wanted to about my septic system and had fun learning about it. Getting turds sucked out of your yard shouldn't be this much fun, but Don makes it that way.

My water stopped draining and they made my call a priority. They were quick to respond and found a…read moremajor blockage to my tank. They refused to let it beat them and worked really hard at clearing my line. I can't thank them enough!

Our main line , which was old , iron cast pipe since 1961 when the house was build was giving us…read morea tons of issues on the last 2 months ( a lot of backup or slow drainage ) They are very competitive with their prices , professional and fast . The team works fast. , the only small issue, which is not a big deal now , ( because everything works like it's supposed to work ) , is that , they had trouble locating the main pipe , so they had to dig / rip an extra hole in my front yard .

This company is the most unethical and the worst customer service when they fail to meet their…read morepromise and service This company will rip off their customer after they commit to a price Save yourself aggravation cause there are better companies out there. That care about their customer.

Super responsive, great work, and reasonably priced. Took a look at my sump pump drain and…read moreinstalled a backup. Will definitely hire Bates again for any plumbing issues.

Asked them to install a backup sump pump + battery and couldnt be happier. Agreed on a price and…read morewhen they got here they went straight to work no bullsh*t. Finished the job in less than an hour with a clean install. Everything was quick and easy. Would hire again