Recently hired them to swap out my old Sump Pump + resealed the pit lid with silicone caulk as I…read morealso have a Radon Mitigation System. Petr was responsive to my inquiry via Yelp and Jason, the plumber who came out was such a nice guy and he did a great job with swapping out and re-sealing the pit lid. The first sump pump that was installed unfortunately had an issue with the lighted plug but they came back out to replace it so it's all good now. I highly recommend Jason to anyone looking for a plumber - he's really one of the nicest plumbers I've met and he'd clearly and patiently answer any questions you may have. Their quote was also competitive. I'd definitely be calling them in the future for my plumbing needs! P.S. if you're unable to reach them at their phone/office number, try messaging them via Yelp. I didn't really have much luck when calling their number but they're always responsive via Yelp/text and would call you back as well.

Great service with minimal wait time,highly recommended. Had…read more3 separate issues and they took care of everything in one visit.

Joseph is great to work with. I had a need for services ASAP. I called Joseph and he was finishing…read moreup a job close by. He kept in touch with me so I knew when he was going to be finished with the other job. I really appreciated the updates. He gives a 1 year guarantee of his work and told me what to do to prevent another clog going forward. I highly recommend Joe's Plumbing Inc!

Joe put a battery operated back up pump in the sump pit and connected it completely wrong. He…read moreshould have put in an additional check valve for the battery operated pump. Water comes back again in to the sump pit after ejected out by sump pump. Fortunately it was detected by another plumber. Do not hire them for plumbing. Al R

He has helped us out of multiple jams when our basement flooded and helping us fix our outdoor…read morespigot so it is usable and we can turn it off from the inside in the winter. Very fair prices. Professional and kind, can't recommend him enough. Great work, great guy!

I have turned to Gary for many plumbing needs through the years. He is likeable, honest and fair…read more I would not want to trust my plumbing needs to anyone else. I plain old trust him, and you can, too!

Chicago Sewer and Drain Professionals responded immediately to my inquiry and worked with my…read moreschedule to get technicians onsite within hours. They were friendly, knowledgeable, professional and helpful in dealing with my noisy and unique sump pump situation. After diagnosing the issue and unsticking the pump they discussed what had occurred without trying to push for additional work and replacement. Their professional approach and honesty to the plumbing trade will make them my first call in the future when i need plumbing services.

I recently hired Chicago Sewer & Drain Professionals, Inc. after reading great reviews on both…read moreGoogle and Yelp, and I couldn't be happier with my decision. My kitchen sink was draining incredibly slowly, and my previous attempts to fix it just weren't working. From the very first phone call, the team was professional and easy to work with. Scheduling the appointment was a breeze, and I was given a courtesy call on the day of service with an estimated arrival time, which ended up being earlier than expected. I really appreciated the heads-up, as it worked out just fine for my schedule. When the plumbers arrived, they were prompt, courteous, and took the time to ask about the issue before assessing the situation. They gave me a reasonable verbal quote and got to work right away, completing the service the same day. I also liked that they accept credit card payments, making the whole process even more convenient. Thanks to Chicago Sewer & Drain, my kitchen sink is back to normal, and I couldn't be more satisfied with the experience. Would I hire them again? Absolutely! Would I recommend them? 100%

We had a great experience with Ace when we needed our sewer line partially replaced. We got quotes…read morefrom multiple companies and Ace not only came in well under every other quote, they were the most comprehensive in diagnosing the problem, discussing different approaches, and mapping our system in order to minimize how much of our yard/sidewalk would have to be excavated. The communication from Ace was outstanding throughout the process, which was delayed by weather and complicated by obstacles from previous repair attempts by another provider. Their guarantee that they'd address any emergency repairs immediately gave us a lot of peace of mind while we waited for the ground to thaw for the line replacement! They handled the permit and inspection process seamlessly as well. We will continue to work with Ace in the future and would highly recommend them.

We really appreciated their quick and friendly service, would definitely recommend them!read more

Jose was friendly, professional, and prompt. He gave me a quote online, and provided an exceptional…read moresame day service. I was told by a previous contractor that I would need a wax ring replaced on my main toilet. He didn't second guess the information and conducted the repair within hours. Can't stress enough how happy I am with his service. 10/10 would recommend.

Truly a well run, reputable business. I sent out requests to multiple plumbers for a bad smell in…read moreour bathroom after a long trip. Jose troubleshooted quickly with me over message, and suspected it was the toilet even though I insisted the smell was coming from the shower. Fast forward we had another company come by first and they weren't able to diagnose the issue, so when I reached back out to Windy City Plumbing they were able schedule someone to come quickly. Turns out Jose was right all along and he suggested an easy fix for us to do ourselves, and didn't even charge me for the visit. And the administrator followed up over message after their visit to confirm what we talked about - love the follow through. If I ever have another plumbing issue Windy City Plumbing will be my first call.

Even though Terry was delayed getting to my resident, he was very professional and clearly knew…read morewhat he was doing. I had a couple of leaks from my pipes in the basement and everything was fixed. He took the time to explain the problem and the solution, which I really appreciated. I will definite use this service again in the future.

DO NOT HIRE, WE LITERALLY COULD'VE DIED! We hired people to remove and install a new water heater…read morein November 2023 and they scratched and dented up our floor very badly (see a few pics I attached which are worse in person than they look in the pics); which we only saw after the installer left. They are deep and very obvious/noticeable scratches that cannot be fixed without fixing the entire floor in the house, as it's all the same wood and style. I emailed them, called more than 3 times leaving a voicemail and messages with whomever answered the phone. I was told they would let the manager know, but I never received a response from anyone. At that point I figured it wasn't worth it. Then, fast forward to a few weeks, (now 2.5 years later), we find out we had a gas leak. The People's Gas repairmen came quickly and said they were shocked at how loosely the pipes for the water heater were put together! He showed me how he didn't even need a tool to take them apart! In two small twists the pipes were off! So apparently, for 2.5 years, we have had a gas leak and didn't know and are very lucky to be alive at this point. We have a child and have many family members and friends over! We are appalled! So, not only did this company permanently destroy our floor and act extremely unprofessional by totally ignoring us, but they almost killed us due to their negligence! Literally ANY company would be a better choice.

Quoted prices too high in my experienced opinion. $350 to re-seat a toilet that should take $10 in…read moreparts and an hour work for an experienced plumber. They did show up on time though.

As an area homeowner of over 40 years, I know finding a good reliable plumber is a necessity. I…read morediscovered Connell Plumbing five years ago after utilizing five different plumbers in the previous 25 years and I have used Connell ever since. Nathan is very courteous and knowledgeable. Three years ago he was able to fix a long-standing kitchen sink drainage problem that other plumbers failed at repeatedly. I called Connell this last time because I had two outside faucets that were giving me fits. Nathan came over and I told him I wanted two new frost-free faucets installed. Nathan told me that before I shell out the big bucks to replace them, he could take a look at the current faucets and see if they could be repaired. Nathan quickly reviewed the faucets and explained what needed to be done. An hour later I had two faucets functioning better than they ever have before and he saved me about $900. I now have peace of mind and Connell Plumbing has a lifetime customer.

Excellent service. Fixed a problem others could not. He brought the correct tools, unlike two…read moreother plumbers.

Had the toilet back-up. Tried rodding it, and things became worse if that is possible…read more.. Too graphic to explain. The house smelled terrible. Things are coming out of the small side drain. My kids were screaming, my wife was upset, etc. Holy cow it wasn't fun. Called Mark as soon as 7am hit as that was his office hours. Nobody picked up so I left a VM. He responded via text within a minute and texted me a rough cost estimate based on my description (I think he prefers text as opposed to calls). BTW, I felt that the cost was very reasonable. He was at my place bright and early at 8:30am. Mark was friendly, patiently listened to be explain the issue, was willing to get his hands dirty, etc. Like his approach of trying the simple solutions first. Thankfully it worked. He even wanted to check the crawl space below to make sure there was no water leaks. Thank goodness the crawl space was dry with no leaks at all. Talk about professionalism!! Great plumber. Excellent communication. Punctual. What more can a person ask for. Will definitely call him the next time I need plumbing work done. He lives in LaGrange, and his kids go to school here. Hope folks hi live in LaGrange can support Mark and other local service providers.

Top notch company- the techs were very professional, thorough and explained everything well. Highly…read morerecommend.

Both Danny and Tommy truly went above and beyond to explain what had happened in my home, and…read moreanswer all my questions prior to replacing a sump pump inside a pit that was seriously rusted shut. I too will definitely recommend Midwest Hydro Jetting And Sewer Service in the future, they were definitely way superior to the other companies I recenty had to work, truly professional from the first call to completion!