Recently hired them to swap out my old Sump Pump + resealed the pit lid with silicone caulk as I…read morealso have a Radon Mitigation System. Petr was responsive to my inquiry via Yelp and Jason, the plumber who came out was such a nice guy and he did a great job with swapping out and re-sealing the pit lid. The first sump pump that was installed unfortunately had an issue with the lighted plug but they came back out to replace it so it's all good now. I highly recommend Jason to anyone looking for a plumber - he's really one of the nicest plumbers I've met and he'd clearly and patiently answer any questions you may have. Their quote was also competitive. I'd definitely be calling them in the future for my plumbing needs! P.S. if you're unable to reach them at their phone/office number, try messaging them via Yelp. I didn't really have much luck when calling their number but they're always responsive via Yelp/text and would call you back as well.

Great service with minimal wait time,highly recommended. Had…read more3 separate issues and they took care of everything in one visit.

Accidentally flushed a pumice stone down the toilet . Nothing worked. Called Joe and he came in the…read moremiddle of the night. Quick, easy going, and did a great job. I recommend for toilet issues!

What a breath of fresh air! Came in, did the job quickly and effectively, didn't try to upsell me…read moreon things I didn't need, and left me with a warranty. Will definitely use again.

He has helped us out of multiple jams when our basement flooded and helping us fix our outdoor…read morespigot so it is usable and we can turn it off from the inside in the winter. Very fair prices. Professional and kind, can't recommend him enough. Great work, great guy!

I have turned to Gary for many plumbing needs through the years. He is likeable, honest and fair…read more I would not want to trust my plumbing needs to anyone else. I plain old trust him, and you can, too!

I recently hired Chicago Sewer & Drain Professionals, Inc. after reading great reviews on both…read moreGoogle and Yelp, and I couldn't be happier with my decision. My kitchen sink was draining incredibly slowly, and my previous attempts to fix it just weren't working. From the very first phone call, the team was professional and easy to work with. Scheduling the appointment was a breeze, and I was given a courtesy call on the day of service with an estimated arrival time, which ended up being earlier than expected. I really appreciated the heads-up, as it worked out just fine for my schedule. When the plumbers arrived, they were prompt, courteous, and took the time to ask about the issue before assessing the situation. They gave me a reasonable verbal quote and got to work right away, completing the service the same day. I also liked that they accept credit card payments, making the whole process even more convenient. Thanks to Chicago Sewer & Drain, my kitchen sink is back to normal, and I couldn't be more satisfied with the experience. Would I hire them again? Absolutely! Would I recommend them? 100%

Stay away from this company. They cannot be trusted, they left my house destroyed with 10 holes all…read moreover my laundry room and a basement bathroom after paying 12,000. We initially contacted the company to fix a clogged kitchen sink. Before they arrived, we clearly explained that rodding had already been attempted and did not work, and that we needed someone equipped with a camera inspection to locate the clog. When they arrived, they insisted on trying rodding again, saying their machine was more powerful. After several hours, the clog remained. My stairs carpet was full of mud after they left.. They returned another day to troubleshoot, but the camera they had was too large to see inside the pipes which again we had requested a thinner one from the start. Tomas indicated that they needed to do one , two small openings max to locate the clogged pipe. However, this escalated to ten holes throughout the laundry room walls and ceiling, as well as the basement bathroom walls and ceiling. He changed a pipe in the bathroom for no reason. To justify that he opened holes on the bathroom tha had nothing to do with the kitchen sink? Eventually, they discovered that the pipe leading to the outside of the house was collapsed. The solution was to excavate under the house, outside concrete stairs, under deck to fix the pipe. My husband proposed the solution to reroute the kitchen drain through the laundry room floor to connect to the city pipe. They said they needed to come next day to hydrojet and find the city pipe, plus 3 days to do the work. The quoted $12,000 which we felt was a lot of money but we had no kitchen sink for over a week now, 10 holes on the house, and not thinking clearly at this point. We accepted given the stressful situation, we agreed and paid $6,000 upfront. The work was completed in less than eight hours (versus 3 days) far less time and effort than represented. He promised us before starting that he will send someone to cover all the holes. Well he never sent anyone. After a couple weeks we texted and he gave us some BS excuse that he wanted to make sure he sent someone good, didn't mater the cost. A month later, same story, that the job is to small foe him to find someone (10 hold is small? I cannot imagine how much wrost could have been if we let him excavate towards the outside of the house. In summary he can't be trusted, his words means nothing. Do not pay him until you are satisfied. I File a formal complaint with the Better Business Bureau (BBB), and he didn't even answered, that is how much he cares. So i am going to leave this review in every place they are advertised and every moms, community facebook pages from north riverside to 10 miles around.

We had a great experience with Ace when we needed our sewer line partially replaced. We got quotes…read morefrom multiple companies and Ace not only came in well under every other quote, they were the most comprehensive in diagnosing the problem, discussing different approaches, and mapping our system in order to minimize how much of our yard/sidewalk would have to be excavated. The communication from Ace was outstanding throughout the process, which was delayed by weather and complicated by obstacles from previous repair attempts by another provider. Their guarantee that they'd address any emergency repairs immediately gave us a lot of peace of mind while we waited for the ground to thaw for the line replacement! They handled the permit and inspection process seamlessly as well. We will continue to work with Ace in the future and would highly recommend them.

We really appreciated their quick and friendly service, would definitely recommend them!read more

Truly a well run, reputable business. I sent out requests to multiple plumbers for a bad smell in…read moreour bathroom after a long trip. Jose troubleshooted quickly with me over message, and suspected it was the toilet even though I insisted the smell was coming from the shower. Fast forward we had another company come by first and they weren't able to diagnose the issue, so when I reached back out to Windy City Plumbing they were able schedule someone to come quickly. Turns out Jose was right all along and he suggested an easy fix for us to do ourselves, and didn't even charge me for the visit. And the administrator followed up over message after their visit to confirm what we talked about - love the follow through. If I ever have another plumbing issue Windy City Plumbing will be my first call.

Great work and very perfessional and knowledgeable communication is always great I have no worries…read morewhen getting work done with windy city plumping

Even though Terry was delayed getting to my resident, he was very professional and clearly knew…read morewhat he was doing. I had a couple of leaks from my pipes in the basement and everything was fixed. He took the time to explain the problem and the solution, which I really appreciated. I will definite use this service again in the future.

How do I add zero stars?…read more Company came out quickly to look at pipe issues, but i had to regularly remind them by calling to show up for their job. CSE did handle the pipe issue but never fixed concrete they dug up. 5 months later, still unfinished. Office admonishes me when I call. 6 weeks of calling, just being told the same things so that I get off the phone. Technician now leaving me on read. Will never use again.

Quoted prices too high in my experienced opinion. $350 to re-seat a toilet that should take $10 in…read moreparts and an hour work for an experienced plumber. They did show up on time though.

As an area homeowner of over 40 years, I know finding a good reliable plumber is a necessity. I…read morediscovered Connell Plumbing five years ago after utilizing five different plumbers in the previous 25 years and I have used Connell ever since. Nathan is very courteous and knowledgeable. Three years ago he was able to fix a long-standing kitchen sink drainage problem that other plumbers failed at repeatedly. I called Connell this last time because I had two outside faucets that were giving me fits. Nathan came over and I told him I wanted two new frost-free faucets installed. Nathan told me that before I shell out the big bucks to replace them, he could take a look at the current faucets and see if they could be repaired. Nathan quickly reviewed the faucets and explained what needed to be done. An hour later I had two faucets functioning better than they ever have before and he saved me about $900. I now have peace of mind and Connell Plumbing has a lifetime customer.

Excellent service. Fixed a problem others could not. He brought the correct tools, unlike two…read moreother plumbers.

Had the toilet back-up. Tried rodding it, and things became worse if that is possible…read more.. Too graphic to explain. The house smelled terrible. Things are coming out of the small side drain. My kids were screaming, my wife was upset, etc. Holy cow it wasn't fun. Called Mark as soon as 7am hit as that was his office hours. Nobody picked up so I left a VM. He responded via text within a minute and texted me a rough cost estimate based on my description (I think he prefers text as opposed to calls). BTW, I felt that the cost was very reasonable. He was at my place bright and early at 8:30am. Mark was friendly, patiently listened to be explain the issue, was willing to get his hands dirty, etc. Like his approach of trying the simple solutions first. Thankfully it worked. He even wanted to check the crawl space below to make sure there was no water leaks. Thank goodness the crawl space was dry with no leaks at all. Talk about professionalism!! Great plumber. Excellent communication. Punctual. What more can a person ask for. Will definitely call him the next time I need plumbing work done. He lives in LaGrange, and his kids go to school here. Hope folks hi live in LaGrange can support Mark and other local service providers.

I had Danny and Wes come out today for a bathroom leak, and they were beyond helpful. While they…read morewere here, I also asked them to look at a jacuzzi leak and help with turning on my outdoor spigot as it was stuck on lock mode for two years! They were not only professional, but also genuinely kind, honest, and thorough. They explained everything clearly, what the issue was, why it needed attention, what needed to be done, and how to maintain it properly moving forward. I really appreciated that they did not try to upsell or recommend unnecessary repairs. Their professionalism and integrity truly stood out. I've already highly recommended them to my neighbors. I even offered to buy them lunch and give them a tip, but they politely refused. I can't say enough positive things about their service.

Danny was great, very friendly and helpful, they responded quickly and came when they said they…read morewould.