False Negative Flu Tests Causing work to make my boyfriend come in or get in trouble for calling…read moreoff, and only allowing me however many days my doctor feels i need, when i asked for just one more day just in case.

They are great and they accept my daughters Medicaid insurance we live in Monroe and my daughter…read moreneeded a physical and only had a few minutes to get it done and they made it happen and I appreciate them from the bottom of my heart

Suspected I had the flu, went and got tested. Only took an hour wait because one of their nurses…read morewent to the ER! Everyone was cordial and friendly. Not sure what these other comments are talking about. I'm thinking that they were the jerks in those scenarios and were unreasonable customers. No one I met was rude in any way whatsoever and were receptive to my situation and needs.

Extremely bad experience, left knowing nothing about my symptoms and the nurse practitioner seems…read moreas if she knows absolutely nothing about her job and how to do it correctly, not returning.

Highly recommend! Took my son here this morning and they did a wonderful job. Got us back quickly…read morewith quality care. The office is very clean, very nice staff and best care we've had at an urgent care. Definitely will be our go to place in the future when needed.

I cannot say enough about the great service we received at this facility. My wife and I were…read morevisiting from Vegas when she developed a sore throat and ear-ache. From the moment we entered the door we were greeted by Brittany L. who made us feel welcomed and had true compassion for our situation. She got us all checked in and ready to go. In no time, we were taken back by Julie B. the MA who took my wifes vitals and collected all the needed information for our visit. In short order, the APRN Alex Hobbs came in to discuss her ailments, performed a few tests and took the time time to explain what he felt was the issue and how he intended on treating her. He then prescribed the needed medications to get us on our way. If you live in the area and are looking for a clinic with compassion, understanding, and professionalism, look no further. Thank you all for providing such detailed treatment and personalized attention To an out-of-town visitor, we truly appreciate all of you.

I was hoping because I had scheduled an appointment online that I would be in and out . That is not…read morethe case! What use it to make an appointment online then come sit in a room for over 2 30 minutes? I'm not happy about this at all and I did the right thing because I have to go to work . I'm truly upset that I came here . I will say this the lady at the front desk and the one who took my blood pressure were very nice ladies. Don't waste your time and go somewhere else!

After my doctor attempted to flush my ear, failed, and told me to do so at home, I wound up with an…read moreurgent care situation and possible ruptured eardrum. As you can call ahead for wait time, which is a great feature, this Liberty location had the least expected wait time,at about 45 minutes. When we got there, were pleasantly surprised to see it was nearly empty. The location looks brand new and was very clean. A screen in the waiting room showed patients in front of you and estimated wait time. Ours turned out to be much shorter than expected, maybe 15 minutes. Our doctor was excellent, taking the time to explain what had likely happened, as well as the workings of the ear and a plan of treatment. She took as much time as we wanted and answered all questions. I would definitely recommend this location.

Front desk worker was extremely rude and hung up on me when I called after my visit to ask a…read morequestion. Ignored my calls after that. Other staff was great!

The absolute worst. Been waiting for 2 hours sitting in the lobby full of people with covid tests…read morefor a simple visit. Was told I was next abs to NOT wait outside 1:45 minutes ago. Of course collected my $50 right away, so now I'm stuck here. At this point I'll probably be well before I even see the dr. Weigh your options on being seen by a "doctor" at this urgent care vs sitting in their lobby for 2+ hours

I go to this place probably three or four times a year for different things. I am always happy with…read morea service I get there the doctors are very knowledgeable they talk to you with good bedside manners. They discuss your care with you cuz you're a team not just telling you what they want.

I had Kelly, Makenna and Dr. Schubert as my care team. They were all great! The visit was quick,…read moreefficient, and I'm feeling relief from my symptoms.

My husband and myself went to this facility. Was not impressed with the visit. They did not take…read moreblood pressures, or weight. We both had scratchy throats but the dr did not look in our throat and ears to see if anything was going on. Did listen to both our lungs. Both got meds and came home and pulled up the notes on My Chart and onthere they had blood pressure readings, oxygen levels and weight. How can they list those for that visit when hey weren't even done. Sooo that being said just hope we got the right diagnosis.

Very fast service, in and out quickly. Had a pretty bad cough and sinus pain, was treated very well…read moreby professional staff.

Front desk lady was incredibly rude and very impatient. This is the last thing you want when you…read moreare already feeling under the weather. She made me feel like she was doing me a favor by typing my info into the computer. She was also talking super loud so the entire waiting room can hear yourprivate info. The nurses and the doctor were very kind and compassionate. They called me on Sunday to give me results of tests. Nurse Allison was incredibly RUDE!!!!! She hung up on me. This business should rethink who they hire! Blows my Mind that healthcare professionals can treat people this way.

if there is a negative star that's what they deserve. you need a whole day in order to be seen here…read moremy appointment was at 10am I was still there until 1pm this time no appointment but there was only 1 person ahead of me waited 4 hours doctor barely come for 2 mints wtf is that even mean even after that it took them 30 mints to send the prescription. please start saving time you are getting paid to talk there I am not I got kids and family to feed . there is no way dr will take that long if he is only coming to see patients for 2 mints.

Showed up at 731pm and they are closed! Called them 3 times and the phone rang and rang them the…read moremailbox was full. I'm sitting outside now and it's 751pm they just shut the lights off on the lobby!

The service was quick as I registered online. The staff is AMAZING and I love the doctor. He gave…read moreme some advice.