Had an appointment and sat in a freezing cold room for over an hour told it would be a long time…read morebefore I would be seen

The staff at care first was so polite and efficient. Very caring and thoughtful of my time. It's my…read morego to for urgent care.

Do not bother trying to get a DOT physical at these locations. They don't have the necessary forms…read moreto fill out and they require you primarily care doctor to provide a prescription list and health assessment. Just make an appointment with your primary and get it done or a specialized clinic that does them on a regular basis. CVS does prescriptions, they push flu and " "covid" shots. Don't seem to be good for anything else to me. This one star is actually a zero.

Usually quite happy with quality of care received at the Minute Clinic at CVS in Anderson.,…read more However, not happy with the apparent policy that a patient with an on-line "appointment" can walk in ahead of someone who has been signed in and waiting in person for 45 minutes - and then told it would be another 60 minutes of wait time. Nurse/NP explained that they "have no control" of the electronic appointment/wait time board sign over the log-in area. Then CVS stated they "do not allow public use of their restroom". Agh. Either explain the "walk-ins welcome" sign or only take appointments. No fair allowing jumping to the front of the line - as if it's a Kings Island ride.

We usually go to the little clinic at Kroger, but they were closed so thought we'd try this place…read more They were very thorough, and made sure my wife got some real pain relief from her Sinus Infection.

Gabby the NP that we saw at this office was absolutely amazing! She sat and listened to me when…read moreother doctors have pushed me away. She gave me care that made feel better, heard and helped even after I had been to the Christ Emergency Room where they did nothing.

Best Feature: Decent physicians, they've always done a great job helping me get better…read moreWorst Feature: Long wait time, unfriendly office staff I've been here several times in cases where I wasn't able to see a physician in time and needed immediate care. This was convenient for me, as it was not too far from my place of residence. Be aware - the wait time for this business can be ridiculous. Most every time I've been here, I've had to wait a minimum of 20-30 minutes. The staff in the office has never been friendly to me; regardless of my efforts to remain polite and nice, I never feel like the person working behind the desk is open and friendly. I've seen several physicians here for some emergency medical issues; all of them were incredibly nice, and I felt that, upon explaining my symptoms and/or issues, that they did listen to what I was feeling/experiencing and took that into account when figuring out a solution to my issues. Hours are convenient as well, starting at 9:00 a.m. and going until around 9:00 p.m. Despite my unpleasant experience with staff, I would definitely go here when I need somewhere to go and wasn't able to see my normal physician. They do their job, and I've always had my symptoms/ailments abate after leaving and doing what the doctor ordered.

Terrible place! Doesn't deserve any stars! They won't let you schedule an appointment for a drug…read moretest, they also don't tell you you're going to sit there forever waiting to take it. Then they act surprised when you tell them you have to go. "You can't hold it anymore? Next Tim make sure you're not bursting when you come in, there is a mandatory 20-30 minute wait." Thanks for not telling me this when I called in! Also thanks for not telling me when I arrived and sat there for an hour. Every other time I've taken a drug screen it takes 5 minutes, don't make you sit there for hours while they take people in that require diagnostic work. Ironically enough they have monitors set up throughout the waiting area with a 5 star review (Ha!) and one that says "Don't go to the emergency room and sit for hours! Come here!(What a joke!) STAY AWAY!!!!!

Let's see, how to start. In the way that Grape Nuts is neither grape, nor nuts, this establishment…read moreprovides neither urgency, nor care. Checking in? You are about to meet the lowest qualified individuals around. Help you? If you can't hear them, they will mumble the same answer, at the same volume, to the same screen, with the same lack of interest and care as the first several times. Let me provide kudos to the other Yelpers who have been here before me: find another location, or better yet, go straight to the hospital. Pick Mercy or Jewish or Good Sam. This location is no improvement over asking the guy at the marathon station across the street what he thinks you should do. Urgent Care, not. Fact: One single doctor is there on the weekend. Source: Hapless soul working the front desk.

Literally I've been there 3 times the last two months. Really awesome care from check ins to check…read moreout. The doctor on call and the testing staff took amazing care of me!

Friendly people and they identified an allergy medication change they changed everything.read more

Visiting friends in KY and came down with a sinus infection. Everyone was so help, I wasn't sure…read moreabout insurance coverage being out of state. Aiden at the front desk helped me figure everything out and the NP went above and beyond to make sure I'd be comfortable and feeling better before traveling again! Thanks team!

Called and spoke to their virtual AI assistant (no way to bypass) that made an appointment for my…read moreone month old, got there and was turned away after I paid saying they don't take one month olds. They refunded the cost but it was a huge waste of time while I could have been taking my child elsewhere.

Very smooth experience. Nurses were extremely helpful, doctor was very direct and informative…read more Highly recommend.

Brought my 13 year old son in for a stomach ache and a cough no fever. Said they could not see him…read moreuntil 6:30 p.m. and it was a ghost town. Then they offered for me to drive to Mt. Orab in 15 minutes if I wanted something sooner. Just wanting to socialize at this location and get paid for it I guess.

Staff was friendly & professional. Got ear wax removed & it was NOT uncomfortable. Wait time was…read morereasonable. This was my first Little Clinic visit (currently I'm between GPs) & it was very plreasant!

Always feel well taken care of by the staff and my provider Bill Wring. They are kind and courteousread more