I cannot say enough good things about Hyde Park peds. We've had the chance to see every doctor at…read morethe practice and each one is fabulous. They are extremely patient, friendly, thorough, and they really go above and beyond at every appointment. We even had one doctor catch a few mistakes from our prior pediatrician - shout out to Dr. O'Bryan! I've never had an issue getting a same day sick visit and we've never waited more than 5 minutes to be seen. 5 stars!

If I could give this place no stars, I would…read more Once doctor told me during an after hours call (and all within the span of our 15 minute conversation) that 1. My daughter was showing signs of SIDS, 2. On second thought, it was probably a seizure and I should take her to the emergency room, 3. No, wait, it's probably no big deal. The next day we went in to see a doctor and found that the experience that had prompted our after hours call was totally normal and the doctor we saw seemed shocked that we'd been told such wildly varied things. Another doctor marked my daughter, at 5 months old, as "obese" on her medical chart and suggested that we limit her breastfeeding so that she wasn't "snacking throughout the day". At this point, breastfeeding was her primary source of nutrition. She also suggested that our daughter sleep outside of our bedroom, though the AAP suggests waiting until at least 6 months. They really pushed the "cry it out" method on us and despite our protests that this wasn't the best option for us, they assured us it was the only option they could recommend. When we brought our daughter in as a newborn to see the lactation specialist, we ended up waiting half an hour while our daughter cried to be nursed because no one bothered to tell her we were waiting and we had been told not to feed the baby until the lactation specialist could be there. When we finally did see her, she told us she had been given a new scale and wasn't sure how it worked. After putting my baby on it and being unable to make it work, she pounded the desk on either side of the scale with her fists in frustration while my daughter lay there inches away. She also offered us a nursing pillow from a pile of them on the dirty floor in the room. In general, no doctors in the practice were willing to listen to our concerns or work with our parenting style. We always felt rushed and left frustrated. We decided on the practice because we loved Dr Ng but we were almost never able to see him and the other doctors on staff were so terrible we ultimately decided to switch to a new practice and have been much happier and visits have been way less stressful ever since.

I got very bad experience here last night Christian Garson…read moreis a piece of shit of PCA He was very rude, making fun and laughing at my 3 and half boy most of the whole time while he working on him. How come you work at the public as the hospital and acting like you're jerk like this!!!

I've had to take my 12 year old to the er a few times and both of my daughters see Dr Alexis (teen…read morehealth dr) Everyone has always been very sweet and knowledgeable. I wont take my kids anywhere else .

My children have been patients at Primary Pediatrics for 12 years. All the doctors and nurse…read morepractitioners are excellent. They are all caring, knowledgeable, and professional. My kids, now both teenagers, have come to trust them and are comfortable talking about whatever is going on in their health and lives. I recommend them highly!

Dr Fiedler is retiring. The best pediatrician ever! I met him when he was a fellow at CCHMC. Took…read morecare of all 3 my children. Wonderful docs & office!

Before I received an official "migraine headache" diagnosis from my doctor in high school she sent…read moreme to this outpatient center in a strip mall off Montgomery Road for an MRI. I am an incredibly claustrophobic person so the prospect of being in a small tube was incredibly stressful. Luckily for me, the staff at this Children's Hospital Outpatient center was understanding and accommodating of my fears. I was given a pair of crazy looking goggles and a list of movies to choose from. I picked Top Gun from a page that included favorite movies of kids and teenagers alike. Before I laid down on the MRI table I put the goggles on and a pair of huge headphones and was amazed...somehow the goggles projected what appeared to be a movie-theatre sized screen in front of my eyes. The goggles, combined with ridiculous surround sound in the headphones, made my MRI experience a breeze. (I was actually upset when, after 45 minutes, they pulled me out of the machine...I was just getting to the good part of the movie!) If you have a child that needs an MRI and is either scared of the procedure or fidgety, ask your doctor about this location. All of the nurses and technicians were extremely friendly and the awesome movie viewing experience helps a lot with anxiety!

1 Star -- Extremely disappointing and heartbreaking…read more My daughter had been a patient of this practice since she was one hour old. For five years, this was the pediatric practice we trusted with her care. She was not a new patient, and I was not a parent with a history of billing problems. In five years, we never had billing issues, never had a no-call/no-show, never had a late cancellation, and I was always extremely open and responsive in my communication with the office. That is what makes this situation so incredibly frustrating. There was a $46.66 balance from this year that I genuinely did not know existed. There are two parents listed on her account, and neither of us knew about this balance. I was told the office called once, but there was no documentation that they actually spoke with anyone or left a voicemail. ONCE. Emails regarding the balance went into my spam folder. At some point, I would think my history with the practice would have been a red flag in the other direction. If a parent who has always paid their bills, always communicated with the office, never missed appointments without notice, and has been responsive for five years suddenly stops responding to billing communication, wouldn't that make you wonder whether the parent simply isn't receiving the message? And when there are two parents on the account and neither one has received or acknowledged the message, wouldn't that warrant another phone call, another form of communication, or even a simple text before deciding to dismiss a five-year-old patient? Instead, I received certified mail dated July 8 regarding the balance, stating that I had 30 days to respond. I did not actually receive that letter until August 15. The moment I became aware of the balance, I contacted the office to address it. And the response? The CEO decided to dismiss my five-year-old daughter as a patient over $46.66. Not a patient who repeatedly ignored bills. Not a patient with a history of missed appointments. Not a patient who refused to communicate. A five-year-old child who had been their patient since she was one hour old. That is the part that makes me both angry and emotional. My daughter is worth more to me than $46.66. She is worth more than the price of a tank of gas. She is worth more than whatever administrative inconvenience was involved in making one or two additional attempts to reach her parent. I would have paid the bill without hesitation if I had known it existed. In fact, I paid the $46.66 after they had already dismissed my daughter. That is what makes this hurt and anger me so much--this was never about me refusing to pay. I would have paid it. I DID pay it. My child was dismissed over a bill I didn't even know existed. What hurts most is that after five years of trusting this practice with my daughter's care--from the time she was literally one hour old until the age of five--the relationship ended over $46.66, when the situation could have been resolved with a little communication and common sense. I have since established care with a new pediatrician. When I explained exactly what happened, their office assured me that they would never drop a pediatric patient over a bill in this manner. That response really put into perspective how differently practices can choose to treat the families who trust them with their children's care. Parents deserve better communication, compassion, and consideration when it comes to their children's healthcare. I would strongly encourage parents to ask this office about its billing and patient-dismissal policies before choosing them for their children. I expected a pediatric practice to prioritize communication, compassion, and the continuity of care for a 5-year-old. Unfortunately, that was not my experience. Five years. Two parents. One child. Since one hour old. Over $46.66. That's what I will remember about this practice.

After being on hold for 17 min for a sick appt, i was told they dont make afternoon appointments. I…read morewas then in a very important meeting during which the office called me multiple times for an updated insurance card. After 15 years, we are leaving the practice.

ESD has been our pediatrician for almost 13 years and we love them! We usually try to see Dr…read moreDrasnin but everyone we've seen has been wonderful.

Some of the staff are very nice, some are extremely rude. Building is strange and uncomfortable.read more

We were with Pediatric Partners for nearly four years before an out-of-state move forced us to find…read morea new pediatrician. This is a wonderful practice with excellent doctors who truly care about the welfare of your child, and I highly, highly recommend them to anyone searching for a pediatrician in the NKY area. They are associated with St. Elizabeth Edgewood and Children's Hospital in Cincinnati. This is a three-doctor practice, and each doctor is personable and knowledgeable, but they each have a very different style and personality, and so I think the practice could appeal to many different types of parents (and varied parenting styles). We specifically saw Dr. Cahill, who saw us through the birth of our first and second child, through illnesses, injuries, and check-ups. She was never rushed with us, we always felt we could ask as many questions as necessary and take up as much of her time as we needed. She was calming when my wife was stressed, filled with wonderful advice for a new mother, and was accepting (though not supportive) of our alternative vaccination schedule. I feel she truly got to know my children. In addition, the staff is warm and affectionate with the children, they are very good about getting sick and/or injured children in same-day without appointments (call ahead to avoid an additional fee and longer wait-time), and they have an after-hours answering service where you can call and leave a message if you have a serious health concern, and the doctor-on-call will get back to you within an hour. My wife used this service several times as a nervous new mother, and no matter which doctor was on-call, they always responded promptly, were extremely helpful, and never made her feel that she was putting them out or being silly by calling after hours. My ONLY complaint is that, because they are so good about seeing sick children same-day, because they do make regular rounds at the hospital, and because they don't rush through appointments but talk through parental concerns, the wait to see the doctor was always very long. I understand why it is long, but I feel it does deserve mention. My wife always tried to get the first appointment of the day to avoid the wait, but even so, we often had to wait longer than we expected to see a doctor. I did not deduct a star for this because, frankly, I feel the service and care my children received was worth the wait.

They have been taking care of my daughter for several years and the physical therapist there are…read moreamazing! As well as all the other DRs that rotate in this office from children's every week!

Please, please, please consider Eastern Hills Pediatrics for your little one!…read more Back story: I used a different Pediatrician for my daughter for the two months of her life. I was criticized by this doctor and really felt like I was failing as a Mom. She didn't appreciate that I preferred to pump since my little one wouldnt latch. She also mixed up a food allergy with a skin allergy. Fast Forward: I met Nancy Brashear with Eastern Hills Pediatrics at a local baby expo. Nancy immediately took me under her wing and reassured me that I was doing great (first time mom) and that my baby was medically perfect! Nancy and the staff gave a wonderful first impression! I called right away to schedule an appointment and was in right away, they now accept most if not all insurance- awesome! It's a little complicated to find (building behind Mercy Anderson, 3rd floor) but once you're inside, you know it's the place you want to treat your child. Extremely clean and bright, sick vs well areas, tons of educational literature for parents and fun toys for kiddos. The exam rooms have very classy themes and the furniture is top notch. The nurses are all very nice and professional. Appointments are always quick yet thorough. I cannot praise Nancy Brashear enough. She has uplifted me from complete meltdowns in office regarding my baby's health. She's always a phone call away, which I've utilized and she has personally left me voicemails regarding results from important tests. I've also called the nurse hotline a few times and they always call back right away and give me the correct answer for my little one. I've also had Dr. Furby when Nancy wasn't available: he is a very smart, thorough Doctor. Plus, what kid doesn't love getting a sticker at the end of their appointment? They never run out ;)

My 8 children have been part of this practice for 30+ years. As long as the kids are healthy this…read morehas been a good practice. Truly only had one mishap through the years till recently. Last 3 children have been healthy, and I slacked on their physicals. We were dropped from the practice, which was understandable. However, we received no communication telling us that we no longer had a doctor. We didn't find out until an emergency situation when the doctor's refused treatment and told us to go elsewhere. To me this showed a lack of integrity, trust and what about that hippocratic oath? This instance showed a huge lack of professionalism.

I wanted to be the first person writing a review of this pediatric practice because I have had…read morereally great service here. While the decor may be old fashioned, and the phone communication difficult (between a Kentucky accent and my Belgian accent, we needed a few tries to get my name spelled correctly etc.), the care has been great so far. I have only visited doctor Adley and absolutely trust him 100% with our little baby (2 months). I saw him for a pre-birth visit, a few days after the birth of our girl, at the 1 and 2 month check up. Actually, I always make sure I schedule our appointments on a Monday so I know he'll be in. It's important to find someone you trust especially when you're living abroad and I just feel like I can always call this practice and that Dr. Adley will help out. His advice has been really helpful and down to earth, which I really appreciate!

I wanted to write a review because I have been taking my son here since he was born (he is now 4…read moremonths old) and we have had a great experience overall. We've seen about 3 different doctors, all who are extremely knowledgeable, but our favorite and most trusted doctor is Dr. Kevin Kelly. He's great with our son and he is always in a happy, cheerful mood. He explains things to us in great detail and is always very friendly. The staff is overall very friendly too. They often give us plenty of samples of formula which has been very helpful! About the facility; it's very home-like, perhaps because the practice is located in a huge home which has been turned pediatric office. The waiting room just feels like you're sitting in grandma's living room. The patient rooms all have very cute pictures painted on the walls. I love the place! I would recommend it to all my family and friends!