Exceptional service, from the first phone call with Lindsay to working with Robert (2.5 hours after…read moremy initial phone call!). Robert was courteous and professional, explained all the work to be done and completed it promptly. He went above and beyond our expectations. Highly recommend using them!!

Service was excellent. Again Made Chanel was professional but also very congenial. As far as I'm…read moreconcerned, I have definitely found the plumber for all my needs in the future

Always top notch service. Great service techs and great customer service. I use them for all my…read moreplumbing needs

Excellent response time. Courteous, professional and two jobs well done. Price was not outrageous…read more My go to plumber in the future. Gene H.

Very friendly and honest Told us where we were at with our HVAC unit. We kind of knew already…read morebut needed another opinion. We liked the price and terms they offered. The techs that came out, were great too. Install was 4 hrs and they took all the debris and cleaned the area when they were done. Answered all our questions. I would definitely recommend M&S!!

M&S Air conditioning…read more One morning, my Mitsubishi whole-house thermostat displayed a "Replace Me" message. Since Mitsubishi and M&S are affiliated, I decided to go with M&S for the repair, as their parts are covered under a 12-year warranty. When I called "Amanda," their AI receptionist scheduled an "emergency" house call which wasn't for 7 days. Great! I informed her that the issue was the thermostat and requested that she have the technician bring the replacement part. However, the technician arrived at the end of the scheduled period on a Friday afternoon without the part. I rescheduled with "Amanda," but the next scheduled repair never materialized. After I made another call, they informed me that the part was not in stock. On the third appointment, the technician finally arrived at the end scheduled time with the part. He installed it in just 22 minutes, with a labor charge of $418. The technician also broke a fastener reinstalling the cover to the unit and taped it shut. Despite the inconvenience and the fact that M&S is a "Diamond" dealer for Mitsubishi, I will regrettably never use this company again.

We're so glad we took the advice of our trusted neighbors and called Charlie's Plumbing in Leesburg…read moreat (352) 326-5088. From the very first call, the experience was seamless. Christina answered the phone promptly during business hours, provided a competitive quote right over the phone, and scheduled the job during the same call. Everything was handled quickly and efficiently. On the day of the appointment, Christina gave us a courtesy call to let us know that Daniel was on his way, and he arrived exactly on time. Daniel was professional, courteous, and well-prepared. After setting up his work area, he got right to work removing two old 40-gallon water heaters and expertly replacing them with a new 50-gallon unit (picture attached). Before wrapping up, Daniel double-checked that the hot water in the house was working perfectly - and it was! We couldn't be happier with the service, professionalism, and results. We highly recommend Charlie's Plumbing!

I just recently had Charlie's Plumbing of Leesburg out to repair a bathroom leak. The leak was…read morerepaired after 2 days resulting in a hole in the foundation that has not been repaired. I had also requested a new spigot on the outside of the house. Unbeknownst to me, the plumber pulled out siding from the house, broke the spigot knob, burned/melted the siding, and never replaced the spigot. The siding in that area is going to have to be replaced. I have put in numerous calls to the Owner asking him to call me and schedule a time that he could come out and talk about how to deal with the wreckage that is left. I have not received any call back. Since I've been dealing with this for two weeks with no follow up from the Owner, I have resorted to using this forum to warn others of the poor work done by this company. So disappointing.

Alain came over to install a new kitchen sink and faucet. He was prompt, polite, friendly and…read moreinformative. He is returning to replace all the plastic push pull valves the homes here were built with.

So I had Village plumber install a shower valve and drain on a tile shower as a sub for Roberto's…read morein the Villages. First visit with drain install, pvc, valve 1362$ it is what it is. Tile completed same tech returns to install trim ring, handle, swing arm and shower head 377$ for 20 mins. I think that is ridiculous but we all consider value differently. I will not use them again nor recommend them.

I asked ChatGPT for the best company suited to my particular problem and Johnson Bros was the…read morerecommendation. My criteria was honest, competent, and fair prices. I feared a complicated drainage diagnosis and possibly a very expensive repair. I had already worked myself into believing this might involve cameras, locating equipment, drainage plans, excavation, and who knows what else. Jeremy took one look at the situation and said, essentially, "Nope." The problem was simple, and so was the solution. He explained that the pop-up drain was doing what it was designed to do, but the excess water had found an easier path underground, which also explained a soft depression nearby (this was causing a lot of soil erosion on my neighbor's property). He then spent a great deal of time walking me through the remedy: where to dig, how deep and wide to make the area, how to use gravel and plants, and how to install deeper edging so the water would disperse properly instead of gushing toward my neighbor's property. I asked a lot of questions. Jeremy answered every one patiently, then went over the plan a second and third time because I wanted to make sure I understood. He physically mapped everything out so I could clearly understand what needed to be done. There was no attempt to sell me camera diagnostics, unnecessary cleaning, excavation, or an expensive drainage system. He charged only the $79 trip fee and nothing more. That kind of honesty is increasingly rare. Jeremy could have turned my anxiety into a padded invoice, but instead gave me a practical, inexpensive solution and made certain I understood it before he left. This is exactly the kind of company people hope they are calling. I felt so relieved that I was prompted to reciprocate his honesty by writing this review.

Their serviceman did a good job in his attempt to remove the original anode rod. It still would…read morenot release for him either. That removal was NOT going to happen. Apparently AO Smith assembler does not know what torque wrenches are for or he was being ugly and decided to make a few peoples lives miserable. Even though the problem is an AOSmith problem they say I might have to pay a small sum to get the exchange water heater. So I have to pay for delivery of the old unit back to Lowes, delivery of replacement to my home, and then pay for installation.....How's that for a 6 year warranty?

Tom was great. I had a difficult job and he took care of it. He was efficient and fid the job…read morecorrectly.

Honest, reliable, showed up, did the work and explained everything in a professional manner…read more Really glad I had Tom cover over to install the new 20Amp breaker to replace the bad one. I would have Tom Quinn come back anytime. Reasonable in price too. ---Mr. Knauer, The Village of Deluna

Scheduled to arrive between 1-3, but they were a little late. I contacted them and they replied…read morequickly with updates until the service man arrived. Guy showed up, I pointed out the sink that had been clogged for 8 months. He fixed it up in less than 10 minutes, and spent another 20 putting a new plunger plug in the sink so it wouldn't happen again. I pointed out a second sink that had stopped running, and he quickly assessed the problem as sediment that had built up in the faucet head. He offered to switch it out free of charge, but ended up not having the right size parts in his van. CLR ended up fixing the problem in about 15 minutes and the sink is finally running again! Good communication, quick labor, all told he was here for less than 2 hours. The price was very reasonable, and I would definitely call them again for any future problems!!!

Excellent experience. Roy was very helpful explaining options and the installers arrived promptly…read morethe next day and completed the work efficiently. Price was very fair. Highly recommend.

Florida Rooter is fantastic. I've used them twice for issues with drains at my house. Both times…read morethey were very responsive, came out on time, very reasonably priced and got the job done. I highly recommend them for any drain clog/cleaning needs.

Backed up plumbing, with toilets not flushing started out our day today. Called Florida Rooter & my…read morehusband promptly spoke with Russell, who came out & was able to fix the problem of clogged plumbing. Russell was courteous, professional and did a great job of fixing the problem in no time. He was also full of information about what to do to avoid this problem. Will certainly use them again if we need to ! Russell was great !!!