Very busy location. They occasionally have good deals on sweatshirts. That's my primary reason to go here. It's not the employees fault, but customers for whatever reason throw clothes everywhere. My respects to the nice men and women, who work here and have to deal with this. Is it too much to ask fellow customers? Look for t shirts, underwear, and socks here. They sometimes run good deals. It's a decent store, but they need to have more for taller guys. Their cologne selection is abysmal. Not sure why this is. Lines can form, so do expect some delays. It's inevitable in discount shops. read more

I visited this store located in Seven Corners, Falls Church and I left approx. at 11.35 am. (Day: Sept 12, 2024 Time of transaction 11.34 am) When I was paying already for my stuff I had to listen how a lady (I was told that she was the store manager) was screaming, calling an employee with her radio. Apparently the other person was an employee answering from the stockroom. Customers could listen to both , talking through the radios, but the lady waiting at the door was so mad and NOTHING professional. I wonder...who hired her? To yell to employees is bad , and to do it in front of the customers is TERRIBLE! This is very disrespectful. This definitely scares away any customer. For Halloween, in a farmer market, it would be fine (???!!!) but NEVER! in a department store. read more

7/6/21 When I visited this store two weeks ago, I found it disorganized, messy and very busy. It seem the associates were under staffed and probably under paid too. I did not see a single smile on the employee's faces and getting assistance didn't come easy either. We did find what we were looking for, but we are not sure we will be returning to this store anytime soon. Nearly 20 plus minutes were wasted waiting in line. Some of the line in Six Flags America moved faster than this line. I hope this business can get itself together, or it will not last much longer. read more

Ross Dress for Less - 6/27/21. WAITING TO EXHALE? - Department Stores Near Me - Falls Church, Virginia

Ross is a discount clothing store along the lines of TJ Maxx and Burlington, but Ross tends to be much more disorganized. Even so, this store is a particular disappointment. Let me start with some pros - this location caters to a diverse international clientele, making it easier to find some relatively modest clothing (for the hijabi crowd) or a variety of global patterned print dresses in the women's section. There are some cool hidden gems in the racks and in the homegoods section. There's a huge selection of shoes and kids clothing. The sizes for women range from petite to plus. You can take 15 items into the fitting room. There is a lot of potential. Now the cons - most of the clothing here is cheap quality polyester fast fashion. You really have to dig to find good quality material or name brands items. The fitting room was actively gross on my last visit - I was in a stall that had what appeared to be a smear of dried blood/snot on the wall (I'm still haunted), and the magnetic mechanism to close the door had come off, so it was replaced by layers of what was either sticky tack or dried chewing gum. Finally, the line was insanely long. We're talking 30 customers deep, halfway to the back of the store. I didn't feel like waiting for an undetermined amount of time while listening to babies cry just to buy a shirt, so I left. Not sure I'll be back soon. read more

Friendly and efficient staff. Great selection of items at good prices. lines can be longer at times but is worth the wait. read more

My review is strictly for decorative things and I can honestly say that they had a nice variety of furniture/decor/comforters and almost anything you are looking for to decorate your house. I'm assuming the bad reviews come from the clothes side Oh and they had a decent amount of size 10 shoes which is rare. read more

WOW!!!! The place is quite big and you can find a lot of a good brands but will have to search through the stuff. I have seen better locations of Ross, the stuff was all over the place, it wasn't that organised. Enjoy shopping. read more

Ross Dress for Less - Department Stores Near Me - Falls Church, Virginia

Dear Managers, Please training your employees how to do customer service. Dear the lady in this store, Please learning how to serve your customer. read more

It is true that this place can be an unorganized mess, but this is true of just about every Ross store I've ever been to. This one happens to be a nice size, so as long as you're willing to be patient and sift through things, you can find some pretty great deals. I bought some solid color tanks from Target for the Summer, but after browsing through Ross, I was able to buy tanks plus new headbands for less than half the price of what I paid at Target (I returned the clothes at Target since they still had the tags and everything). Since I was just looking for clothing staples, it was no problem, but if you're looking for more specific items, you might as well be browsing a higher end thrift store. There is no telling what you'll find each time you go to Ross. It's also nice that they have late hours even on the weekdays. However, this place like the rest of Seven Corners can be a disaster to access if you miss the wrong light or are in the wrong lane. Good luck. read more

Busy place in the mid morning on a weekday. They have a good assortment of stuff here. I can see myself coming back when I have more time to look through the clothes more. read more

Great deals, and usually a pretty organized store as well. It can get a little chaotic at times with lots of clutter on the floors (but that's customers' fault, not necessary the associates). Really the biggest complaint is how there are never seemingly enough people working the registers when there's crazy lines. Other than that, it's a great store, and the people are friendly! read more

I usually come here when I need something quick for my place from their kitchen section and they usually have it. It needs to be more organized, etc. so you can have a pleasant experience while shopping. I prefer to come during the week when its more neat and looks tidy. They are pretty good at staffing their registers, so that's a plus. On this trip, I bought a drying pad for dishes, muffin pan, floor mat for my kitchen and an IPhone cover which was pretty sturdy and a good price. Overall, if you don't mind shopping and trying to find things in this place, then you'll certainly walk away with some good bargains. It just needs a full-time person to constantly clean and straighten up. read more

I would love to climb this building and lower down a giant "c" in front of "Ross". Get it?? :) We go to Ross every now and then to look for bargains. I've gotten lots of clothes here, along with cheap DVDs for the baby, cheap baby clothes, baby books, stuff for the house, etc. I love finding a bargain here. The bad thing about Ross is that if you find a shoe that you like, good luck finding its' mate. And sometimes it looks like a twister just landed in the aisles. So, to sum things up: good for: discount clothing (including baby and kids) stuff for the house (dishes/sheets/picture frames) discount luggage if you need only one shoe discount Cd's and DVDs bad for: if you need TWO shoes read more

Customer service at this store has reached an all time low. Went to try on a few things and was asked to bring back the hangars. When I brought them back I was told I was supposed to re-hang them and was chastised by the store clerk! I will not be back at Ross. read more

DO NOT COME TO THIS STORE!!! Customer service is pathetic. When I went to try on something the lady asked me to put hangers on all of the pants I was trying and hang them there so that she could count it. They allow max 8. So how hard is it to count 8 pieces of clothing without putting them in hangers. Also I didnt like few of them so I asked her to hang it there and she said next time bring only what you like. No wonder it has got such bad reviews. read more

Ah Ross. You just have to ask yourself, "Is it worth it?" I have found some amazing things at Ross for amazing prices. However, going into Ross also has led to my decision not to have children. If you're looking for deals, this is the place. But you have to have some time to look through their jungle of bags and dresses and shoes, and you really have to go during the week. Shopping at Ross on the weekends might be worse than skipping a meal (and you'll be in line so long you probably will have to skip a meal.) So, go in during the week when you're in high spirits and don't have a beverage-they won't let you in with a drink. read more

I tend to have a love-hate relationship with Ross. They recently "renovated" the store (basically they moved stuff around). The screaming unattended kids are still running loose and the parents dont seem to care. I have two kids and I am quick to tell them to stay by my side at all times or I just dont bring them. The place is usually packed but you can find some great deals if you are there long enough. But dont expect to be in and out within 30 minutes. read more

I've never been to a Ross before yesterday, when I came to this location. I'm a big TJ Maxx and Marshall's girl, and didn't know what Ross would offer that they wouldn't. The answer: MATERNITY CLOTHES. I'm at the stage now (19 weeks) where I NEED maternity tops. Similar stores don't carry maternity clothes but I thought I'd check out Ross after I struck out at TJ's (or Marshall's?) next door. Bingo - maternity section, right by the petites. It isn't a large selection, just tops and bottoms (sadly, no dresses), but it is better than nothing. And the prices are incredible! I got 9 tops, ranging from camis to sweaters to holiday blouses, for a total of $70. Incredible! The sign for maternity (and petites, and probably a few other things) is not placed correctly, which led to some initial frustration. But in the end, I found some great deals. The lines are RIDICULOUS....super long but they move at an ok pace. I tried asking my cashier a question about inventory and she looked at me blankly and clearly didn't know enough English to respond. Oh well. I'm glad I found this place for some clothing essentials for the next few months! read more

Ross, a place where you can get things for a lot cheaper than most places. Now I've come to this Ross for quiet a while and let me tell you, this place has gone downhill. I used to love this Ross a lot more a couple years back but now it's just a plain mess. Honestly I just don't even bother coming to this one no more. Yes lines are always rather long and usually by the time I find something and get ready to pay I'll wait, but if it's longer than five minutes I just put it back and leave. I know that's not always their fault but there are times that I really don't have the ability to wait 15 minutes to make a 2 minute purchase. Now this place is good to get sweaters and tops in my opinion but for pants and dresses that's out of the question. If your lucky you'll find a good dress. Aside from that everything is usually not in it's rightful place. Now the biggest pet peeve about this place and this is only for the ladies, is the Bra & Panties section. Their stuff is really not that durable and in my opinion not always worth the money. Now there's a FEW Bras that I've gotten that actually lasted me. Alas this place has renovated and looks a lot better but the employees usually do NOT speak very much English and this happens to be in almost every Ross I've been too, or at least in this area. Now I do speak Spanish so it doesn't affect me as much as others, but sometimes I much rather speak English just because to me it's a time saver if they don't know the answer to it and another employee will hear and answer the question. Anyways Unless you have at least 30 minutes to an hour to spend here I say pass on. This place is a time eater and frustration if your an organize freak like me. The Customer service was really low last time I went there. So just be weary of this place. read more

I just got the chairs from here. It is a very good price!! Regular is $240 but I just got for $119. The staff are nice. Also,the things here was not bad. But this ROSS is a little bit busy and the line is pretty long. read more

Ross Dress for Less - Nice chair!!! - Department Stores Near Me - Falls Church, Virginia

I'm not sure if people are really just that much more irritable than I am, or if I have just not been to Ross on a bad day, but I think the this Ross has a lot to offer. Yes it's messy, but that's at no fault of the people who work there, it's the people who SHOP there. I mean seriously, what do you think they do, run through the store messing up everything they clean all day just for the fun of it? I have always had good experiences at Ross, and found most of the clothes in my wardrobe there. It's a small store when you think about it, so of course the mess is going to look that much worse. If you are looking to get in and out of there because you know exactly what you want, ask an employee where to find what you want. I have never been disappointed in doing so myself. If you're trying to find the perfect outfit, then be prepared to stay at least an hour. It's a bargain store, it's kind of expected that people pull out something, decide they don't want it and then put it back in the wrong place. Also the notation that they don't clean is way off. Go there right before it's time to close, when every employee that is not running a register or making sure that folks stay honest and don't steal, are busy putting things where they belong, and making things neat for the next day. If you don't have a vehicle, have no fear, the bus stops right on the side of the building. So convenient! As for a comment made about the bratty children... let me ask you this, do you honestly want bratty children to come into your place of work and mess up everything? No? Well then why would you fault the Ross Store for dealing with the fact that some parents who shop there, don't care what their children are doing? If I walked up to your children and scolded them, I think it would be a little weird, don't you? Anyways, enough with my rant. The point is, though you might have to put some effort into finding what you want, it is almost certain that you will find it at Ross for much cheaper than you would elsewhere, and as far as I'm concerned, the search is worth it! read more

Great clothes at a reasonable price. Also a fantastic place for bed sheets and other home essentials. A little mad at myself for not thinking of this place before for children's clothes as they have some great deals there as well. read more

There was a time when I loved me some Ross. That time has now passed. At least at this Ross. This place is a mess. Clothes all over the floor. Probably because of the bratty kids running all over the place. They need some order in this place. Yes this place has great deals on clothes but the clothes aren't the greatest. Occasionally you can find some stuff. Candles, towels, some perfume, and purses. Yana buys all that. For all you looking to buy kitchen stuff, don't!!! Trust me you get what you pay for. Rust Rust Rust!!! Prices are great but quality does take a major hit. Great place to find athletic attire because its to damn overpriced at the Dick's. And will someone please organize the clothes and get them in the right sizes. If a shirt says medium then it should not have an XL hanger. You get excited about finding your size and nope, I don't think so. read more

ROSS STORE SHOPPERS BEWARE!!!!! After shopping through mangled isles of mostly super cheap crap, just maybe you can find a bargain. Right? Mostly NOT! If there appears to be "big name" items they are most certainly from at least two seasons ago. Bargain, maybe, but anyone in the know will find you hilarious in such out of date merchandise. Then of course there is just trying to shop in such a disgusting excuse of a store. Merchandise in NEVER in the right place, just try and find two shoes that match, or your dress size on the appropriate size rack. Who the heck do they have working here? Mostly employees that never went beyond second grade since they do not know how to sort merchandise. And almost ALL of the customers are YAKKING on their cell phones, running you over with their carts!!! Pardon me anyone? Not here!!!!!! Let us not forget their CRAPPY RETURN POLICY. God forbid you lose your receipt because forget it, NOT GETTING YOUR MONEY BACK!! Ross stores has the computer software to be able to search for your purchase by date/credit card/time card swiped. HOWEVER, THEY REFUSE TO DO IT!!!!! WHY YOU ASK? ACCORDING TO MIGUEL, CUSTOMER SERVICE SUPERVISOR IN CALIFORNIA, IF THEY ACUTALY WERE TO HELP THE CUSTOMER THIS WAY, THE COST OF DOING SO WOULD HAVE TO BE PASSED ON TO THE CUSTOMERS!!! What the HECK???? You already have the technology!!! ALSO, BE CAREFUL-IF YOU RETURN TOO MUCH MERCHANDISE WITHOUT RECEIPT, THEY WON'T LET YOU RETURN THERE ANYMORE!!! ROSS USES YOUR DRIVERS LICENSE TO CHECK YOUR RETURN HISTORY!!!!! DO YOURSELF A FAVOR AND PASS ON ANY TO ATTEMPT TO SHOP AT ROSS. There are much better bargains to find at TJMAXX and Marshalls. read more

Best Ross Ever!! I frequent this Ross about every weekend and it is great. There is always something cool on the racks and i have never left empty handed!! The whole staff is nice and professional, and are very helpful if i need assistance on the sales floor. Ross always has something for everyone and it never ceases to amaze me. You are missing out if you have never been to this Ross, when you visit, i will probably be shopping because i go there A LOT!!! Also, most people don't like ross because of the dirty aisles and long lines but at Ross 7 Corners the store area is spotless and the checkout is super fast!! Only complaint i have is the bathroom, it is always very dirty. read more

This place is a disaster: total chaos, clothes strewn everywhere, surly employees, junk merchandise. The Ross at Bailey's Crossroads is ten times better. About a year or two ago they spruced up their facade and got rid of the bus stop on the side of the store, where there are always 10-15 people lounging around. I thought I'd give it another try, just to see if the inside had gotten better, too. It hadn't. Oh, and now the bus stop is back. read more

A little on the messy side sometimes but I found a $95 Nike cycling jacket here last weekend for $22 and you can't beat that!

This store is nasty. I have been there on the weekends or after work during the week and it's always chaos. I enjoy searching for valuable items but they do not exist in this store. The quality is bad and the employees seem to really hate their jobs. read more

I don't much like this location. There is not a very great selection and you only occasionally find something that you may want. The many of the shelves seems sparse and could have my merchandise on them. I don't believe I've ever found anything I wanted there. There's also always a wait in the line that is 5 to 10 minutes which makes me decide not to consider purchasing something. read more

Good stuff at the store but always never enough cashiers. Waiting in line to pay is terrible at least 20 minutes

This one is a little more disorganized than I would expect from a Ross. Still has great deals but harder to find them here (men's is on lower floor). read more

Horrible wait times for checkout and disorganized store

Mediocre selection. Store could be a bit cleaner and more organized. They do have a bunch of socks, belts, and shoes for cheaper than you would generally pay. read more

You never know in advance, if you are going to find what you are looking for. That being said, it is obviously not the kind of store with a huge selection of everything at all times. If, on the other hand you are just browsing for future needs of whatever kind and - let's say - open to find a sweater in the middle of summer for Christmas etc., you can find wonderful deals all year long! Going to Ross is therefore more like a treasure hunt - which I love - than getting the red blouse with black buttons to match your suit ..... read more

The store has some nice stuff at great prices but its like a mad house in the store. Not enough sales staff and the lines are crazy long on a Thursday night!! Other sores like TJ MAXX and Marshalls are a litle bit better, but man Ross needs to get some more sales associates and clean the place up even though the mess is not their faluts..... read more

I'm a fan of getting a good deal but this Ross has the worse costumer service I have experienced in my life AND the employees are SUPER RUDE. I will never go there again. I went to return/exchange a defective baby item. I'm standing in line waiting for the girl to finish ringing up somebody because the other guy was having a full blown conversation with the security guard for her to tell me I need to wait for him. So I tried to get his attention but he continued talking to the other gentleman. Finally after waiting for 15 minutes, I asked to speak to the manager and THEN he finally decided to tell me that he would help me.......to then tell me since I didn't have a receipt he wouldn't be able to do anything. This is something that could have been resolved in5 seconds. I ended up going to another Ross and they resolved the issue. I can't stand dealing with incompetence. I suggest you find another Ross and avoid this one. read more

This place is a hell hole they don't have anything useful in the store its hard to find a toy that hasn't been open. I bought my baby a scooter and when I get home its missing pieces. So I had to go back and wait in line for an hour and 30mins to return it because although they have 20 cashiers they only keep two open. This place is shit never going back read more

I don't need to say much about this store. Just walk in here and it looks like someone threw up all over the place. Clothes on the ground trampled all over. Oh not to mention this place reeks. As I walked in here I was overflowed by a disgusting smell. Customer service is bad. Staff always look pissed doesn't bother To answer your question. The line is long. But I still gave it a try and tried to look for clothing. When I tried it on it was disgusting the clothes reeked. I didn't even bother to try it on by that point and just left the store. This store is unsanitary and disorganized. There is only one bathroom is this large store for both women and men and I'm afraid the odor will cause me to puke. It's dirty and looks like it has never been cleaned. Paper everywhere. Even if you can Find great deals it's not worth it. Who knows what germs are probably all over your clothing. It could have been all over the grounds. Never coming in here and definitely no one should. I am sick of just looking at this place. read more

Ross Dress for Less - A mess - Department Stores Near Me - Falls Church, Virginia

Not a great Ross. Seems to have really gone downhill.

100% agree with Ms.jeena!! She has the worst customer service. Couple days ago I was there too,I really liked a pair of shoe which I wanted to buy but that didn't have any price tag on it but still I grabed that pair and continued shopping...finally I came to the register to Check out and asked her to check the price for the shoes,she said I can't check it go and find another pair,so I had to go back again to find another pair but couldn't find I came back nd told her,she almost yelled on me saying then what you want me to do?im the store manager and I dnt do floor work so find a employee who works here nd ask for her.!!!!! Really that's how store manager talks?? Her saw her name tag was VICTORIA...well she needs to learn how to talk with ppl and what is customer service,her customer service is fucked up! read more