Upon arriving at the store At Home at the Fire Wheel location, I was warmly greeted at the door…read more Staff takes pride in helping guests and keeping the store clean and organized. They quickly give you directions on where to find items as you enter. I stopped in to buy items for my teenage daughter's room and they have a wealth of items to help decorate for room decor. Lots of items to choose from for a good value. I ended up buying organization bins, pillows, a lantern as well as party supplies for her upcoming birthday. It was nice to see so many items hands on to start putting together a new theme for her room. Their Easter items caught my eye and I bought a cute welcome mat for the front door. They had adorable Easter bunnies as well that came in bright vibrant colors as well as muted greenery with bows. They also had the ever popular wooden panels to decorate your front porch. I also spotted a variety of patio cushions in a variety of colors and with the warm weather we have had recently I did venture to check out their items to update my patio furniture cushions.

5/07/25: I had a terrible experience at this location today. Around 5:30 pm I stopped by the store…read moreto see about resolving an issue about a store gift card which had not been activated on stemming from a return without a receipt over the Christmas Holidays. The amount would have been about $14. I spoke with Michele, middle aged African American female, at the cashier's counter. There were no customers behind me, and she was the only cashier at the time. I explained what I stopped by for, and she did not appear to want to understand what I was telling her. I noticed her starting to be rude, and I requested to speak with a manager. She started to raise her voice, and I asked her not to do that. She started pointing her finger at me and stated, "do not try me, today is not the day". Her whole attitude caught me off guard, and she even said that she would have me taken to jail. She also stated that I may have found the store gift card on the floor and was trying to get some money. I told her not to question my integrity. I walked away from the counter and waited on a manager. Kevin appeared, and as I started to speak with him, she tried to interject herself in our conversation. I asked Kevin to step farther away from her counter, so that we could have a conversation. At that point, I told Kevin that I was no longer concerned about the inactivated store credit, and that I was more concerned about Michelle's very negative attitude and demeanor towards me. She blew things out of proportion and I didn't take kindly to that. I had been a customer since the store's soft opening, and had never had a negative experience like this. Kevin advised that I call the number on the back of the store gift card, as he was very limited on what he could do without a receipt. It's extremely disappointing to see someone like Michelle, working at At Home, who is very unprofessional, clearly dislikes her job, and is definitely not suited for a customer facing environment. Customers come here to have a nice shopping experience while searching for the right items for their home. Michele's lack of customer service damages At Home's reputation, and upper management should seriously reconsider keeping employees like this.

Ordered my bedroom set and sofa from the store and the delivery was on time and smooth. The guys…read moreinstalled everything and took all the packaging with them. They got some great designs in the store, took me forever to find the clean stylish bedroom set I wanted, so far very happy with them.

Loved them but their gone now. I furnished my entire home with their furniture. 6 years later it's…read morestill good

I loved this store and to my dismay, it has closed. I went to pick up some La Porta Rosa candles…read moreand sat in my car so disappointed. Save yourselves the trip.

Beautiful store with special and unique items, super friendly staff, and candles that smell so…read moregood. LOVE THIS STORE!

As an avid plant mom, I had heard wonderful things about this nursery... I'd heard it was a real…read morehidden treasure full of rare and beautiful plants at great prices. Okay! Well, it didn't quite live up to my dreams. It seems they have a large inventory of full grown trees - great if you are a landscaper or homeowner buying plants for a major backyard project. They specialize in Asian gardens. It started raining heavily during my visit, so I ducked into the greenhouse. Imagine my surprise when I realized that the "roof" was open netting that let in the rain. Great for thirsty plants and not so much for me, lol. They didn't seem to have much selection at all for houseplants, so I left empty handed. Still, I'm glad I took the chance to explore.

I passed by this location a few times and thought I would stop in and see what they have I've been…read morewanting to fill my planters box. What a mistake. While walking into the open doors of the entrance you are welcomed by a large abundance of dead trees. While entering the shop it looks like a warehouse with a litter of puppies locked up barking and crying. While entering what looks like to be a rundown office you get yelled at by a man telling you that the plants are in the back. My daughter and I ended up leaving, horrified. No signs to tell you where to go or where the entrance is and that's how you are greeted. awful service

I'm not at all an arts and crafts (or the like) sorta person, so I never really had the need to…read morecome through a Hobby Lobby. That said this might by my first run at a Hobby Lobby. EVER. (I figure it was just a matter of time when I'd find myself here.) Anyway! I was in search for a wedding unity arras de boda for a couple getting married in a couple of days. We were referred here by the store next door, saying they might have it. Sadly, they didn't. However! I ended up staying I longer than I needed - I took my time browsing. They had so many interesting things I wanted to purchase for my home! Their displays have really good ideas for decorations and such, and if I only lived close, I might have made out with some good buys! But there is one close to home, and now, it's my go-to not just for home decor, but if I had the need for crafty things. And the staff are incredibly nice. Although they knew there were no purchases made, they were still helpful as to where we may find what we're looking for. (And they're the reason for the above average rating.) Good first run!

Took back an online order as instructed. First they refused to credit me for a damaged box that…read morehad com that way, supposedly inspected by "Tina", then they refused to issue the credit back to the account used, saying they could only give me cash or store credit. Looks like they're following the path of Joann Fabrics!

Jesse helped me out so much! I Told him what I was looking for and what price range I wanted to…read morestay in and he got me what I needed! These mattresses are brand new still in wrapping. Also they are military friendly! Come see Jesse to see what he can do for you!

I purchased a mattress from here last year that was very inexpensive for a guest bedroom. My…read morefamily recently visited from out of state and couldn't get done raving about how great this mattress was! Went home and slept on their very expensive Sleep Number bed and said it couldn't compare because all their aches and pains were back that was not the case after sleeping on this mattress.

This place never disappoints! New items on every visit with stuff I could probably never afford at…read moreretail prices. The staff are helpful and seem to genuinely enjoy showing new inventory. Pricing is a steal (and if you think you can get a better deal -ask if the item is negotiable) and I love coming here!

Missing review? That's ok,here's an update. I always find…read moremore than I need here. Interesting things salvaged from homes and demolished buildings. Always well stocked With great prices. Someone building or remodeling a home could do well getting out of vogue materials like 8 foot tall walnut bookcases or a complete set of solid wood kitchen cabinets for $1000. I found a huge oversized gate today. Now it's just a matter of hail ng it. Go!

Great selection of native plants! Staff is incredibly helpful and knowledgeable. The nursery itself…read moreis beautiful and well organized for easy shopping.

We bought three rooted in garden boxes through the City of Allen earlier this spring. Those little…read moreplants are doing so well that I decided to make the drive up to see what else the nursery had. They helpfully post updated plant stock on Facebook, which helped in my thinking through my purchase before I even arrived. I was able to talk to staff and get some good input on my plans. It's not a huge shop but the selection is incredible. It's not often I'd drive 1.5 hr round trip, but I will again to shop at Rooted In.

I can't say enough good things about Covington's Landscape. Last year I checked my entire sub…read moredivision and found one house that was the absolute best and found out that the yard was done by Covington's. I called and had the good luck to get Tracey Lively as my consultant/designer. Tracey and her crew did a wonderful job of re-doing my landscaping and also gave me great information on how to maintain it. Her followup was just this last week and they made a good thing even better. I want to compliment Tracey and her crew, Hector, Eric and Adan who all were professional and hard working. I wouldn't call anyone else!

This review is solely for their landscaping design services based on the designer I worked with. I…read moreinitially started conversations with them in Fall 2025 and we developed a beautiful plan that included reshaping and expansion of my front flower bed. We also decided that late February was the better time for installation. Through these initial conversations, my designer was great. Easy to get a hold of, super nice and friendly and just very easy to work with. As we got closer to February, I decided I wanted to keep my flowerbed shape and size. Well, that meant my project was less revenue, and that's when service went downhill. I asked for a redesign to keep my flowerbed at its original shape and size. If expectations were set up front that it would take as long as it did to get the new quote, it wouldn't have been an issue but this designer consistently promised dates and deadlines that were never met - and I had to be the one to follow up every single time. When the designer finally responded to me (multiple texts and a couple calls just went unanswered), it was mentioned (for the first time) they have a dollar minimum and after I asked to leave my FB shape/size as is, I would be under that minimum. We were now just a few weeks out from my install date so I was very frustrated. I finally had to call the owner to complain about the continual promises for a new quote that continued to not get sent my way, and now this apparent minimum that was never mentioned previously. The owner was great and assured me I'd have the new quote within two business days and that he'd waive the minimum for me given my poor experiences thus far - and I finally received the new quote as promised. Install day came around and some of what was planted wasn't even what we agreed to in my quote. Now knowing what I know after working with a new nursery designer, some of what was planted shouldn't even be getting full sun which they are - so naturally, those aren't doing well and need to be replaced. I would think this is bare minimum for what a designer should know. Sometime after the install date, I reached out because I felt the FB looked too bare when I wanted it to look full (and I realize the plants still had a lot of growing to do). They agreed to add a few more grass plants along with additional ground cover to fill up space. All three grass plants died within days, and the ground cover looked so randomly placed, it looked like a child did it. Plus, The ground cover is supposed to be a shade only plant and has been getting full sun. This is in addition to the fact that they had to replace a skyline holly tree twice within just a couple months. And the new grass plants they added weren't even the same varieties as the others and looked wildly different in every way possible. After the second install where those additions were planted, I was really unhappy with it all. I repeatedly reached out to my designer to try to figure out a plan and it was pulling teeth AGAIN to get a response. I know people are busy, but there's zero excuse to not even take two seconds to send a text. There was at least two instances where they were supposed to come by to discuss issues and my disappointment with the finished work and completely no-showed, not even a text. If I did this more than once to my clients, I wouldn't have a job. She finally came by one afternoon to discuss a plan but at this point, I'd had too much disappointment and lost trust in this designer. I never received another quote as discussed (which sadly I didn't even expect to at this point), so I just gave up and called Calloway's and paid to work with a new designer. Sadly, I feel as if my project was simply too small for them to warrant decent customer service from the designer. I've attached several photos of my FB, which looks like work I could have done myself - or any other non-professional. It just looks terrible. The first several photos are after the first install, and the last are after the additions. Extremely disappointed, but I'll reiterate that the owner was great.