TLDR: poor quality of service from the doctor…read more I've gone to The Dermatology Center now 3-4 times over the past 2 years or so. My entire family has seen the doctor (or his staff) for various reasons. It has always felt hurried and impersonal, though that seems to be par for dermatologists from what I've read. That said, my latest encounter with the doctor has effectively been the last straw. He comes in without knowing the history of the patient (and reads his ipad in front of you), then quickly prescribes a medication with barely any explanation. I asked him a couple questions and wanted to know what the name of the active ingredient was and his reaction was - "are you in medicine or something"? I'm paraphrasing as I don't remember the exact wording but give me a break, I'm the patient, I can ask all the questions I want and deserve a thoughtful response with patience. At the end of the visit he didn't even bother to say goodbye and just walked out the door. I've experienced many dentists, OBGYNs, pediatricians, general physicians, and even other derms yet I've never had this kind of poor customer experience before. For all I know, the doctor may be quite competent as a derm but he lacks in the social skills required to provide a warm/engaging/thoughtful/patient experience. On another note, the medicine he prescribed me was supposed to be covered by my insurance and they sent the script to a CVS. I'm told later that CVS actually doesn't fill this particular medication and called the front desk back to which the front desk said "oh yea CVS doesn't fill this type of stuff". If your front desk staff knows this how does your other staff not know (or worse, not care) to send the script to the right kind of pharmacy? I also find out later that my insurance actually doesn't cover this medication so this entire visit to the doctor was a waste of my time. I'm not naive enough to think that medical practice in the US these days is meeting the bar in terms of customer service but at a minimum I'm voting with my wallet by choosing not to go here again and writing a review so others can make an incrementally more informed decision. Lastly, other reviews have said this place is accessible - it absolutely is not. It's on Bell road where there is severely limited street parking and no good side road parking either. You can't park in the shopping center across the street (or you can and risk getting towed). Every time I have to plan extra time just to find street parking and hope to get lucky. It's infuriating and another reason not to come here.

Came in for an appointment as oer my primary care physician who insisted that i visit them. This…read morewas just a check up anf follow up for my keloids. I met with Dr phoebe Tam, who was very caring and engaging. Theu did a skin check up for cancers, moles and any abnormalities. All went well but they did recommend either laser treatment for my sun spots or to use a chemical treatment. By the way neither treatments are covereded by my insurance. I am currently looking at the chemical treatment as it would be the least expensive. I was advise to look into using silicone scar sheets for my skin. Oversll it was a very thorough examination. Parking was very difficult, we had to oark like 3 bloxks away from the main street.

Will Miss Dr. Graf!!! Big changes at this "Schweiger group" and not for the best! Office looks…read moregreat but that is about it. First impression, the receptionist was nasty with an old patient saying, "look we don't do billing here!" Instead of sorry mame but you'll need to contact our billing department. When I was take in for my visit I wanted to address a few issues but was told only one area would be looked at that I would need to book another appointment. Mind you I was with them for about 3 minutes! This place is so impersonal its disgusting! I will be looking for another doctor ASAP! Sadly, this look like the direction that "healthcare" is going in this country! Next!

The best dermotologist around. Answers all your questions, gives great recommendations. Her staff…read moreis wonderful as well, very friendly and helpful. Olga at the front is an angel who always greets you warmly. Great office!

New dermatology clinic. Dr. Carey Kim checked my skin irritation and found out it was eczema and…read moregave me recommendations on a solution and prevention. Quick, easy, and parking right out front. Thank you.

Today was my first time visiting North Dermatology. The staff was very friendly, and I was very…read moresatisfied with Dr. Kim's kind and attentive care. Above all, the clean facilities and location made it a great place to visit. I highly recommend it to everyone. Thank you!

Alexis was such a pleasant person to talk to. she is a very dedicated to her medical assistant job…read more I asked numerous questions. she answered every question. I asked her very bright young lady. I was very pleased with Alexis, medical assistant, and Dr. Binbin Thank you Susan Madonia (patient)

I have no problem with the derm PA here, but the doc here gave me conflicting info? The PA said i…read morecan bleach my discolored skin using this cream. It was good advice, sounded medically sound. Then I saw the doc at another appt time and she said I cant bleach it? That its natural discoloration. What?! How can 2 professionals at same clinic give differing medical advice? Aren't the doc and PA supposed to work together. Ya, I went elsewhere after that, imo, the doc rushed my appointment, like she expected the PA to handle all appointments and seemed irritated I asked for her.

Dr. Zang was very professional and was able to see within 15 min as a walk in. Might be that…read moreparticular day, but my wife's visit went well.

Dr. Jamie is the skin fairy godmother everyone needs: knowledgeable, honest, & so grounded. She's…read morealways upfront about what your skin actually needs, both in office & at home. The staff is incredibly kind, & Traci, who does my monthly Hydrafacials, is such a sweet heart & very attentive. Whether it's a laser or a facial session, I always leave feeling like my skin just leveled up. Truly obsessed

My esthetician has been taking care of my skin longer than I've been with my significant other --…read moreand that says everything! She's supported me through every stage of my skin journey, from breakouts to aging, always adjusting treatments and products to meet my skin's changing needs. Most recently, she helped me get my skin absolutely glowing for my wedding. I felt so confident, and it showed! Her expertise, consistency, and care over the years have made such a difference. I truly trust her with my skin -- and always will.

Dr. Strick is extremely knowledgeable, kind and helpful. He has excellent bedside manner and is an…read moreexcellent clinician. His Office Staff is very kind and helpful. Very accessible and plenty of street parking to access his office. Booking an appointment is extremely easy; you can do this with "ZocDoc" - He has very convenient office hours. I've visited his office on several occasions and have always been pleased with his medical decisions and management. As a Physician, I highly endorse him. I'm sure you will appreciate his "Old School" Charm.

Love Dr. Strick, very patient and knowledgeable in his field, and about medication, side effects…read moreetc... . He has a tremendous amount of experience. would recomment him!

Wastee my time coming here just for them to tell me they don't perform the cosmetic procedure i…read moreneeded when they could've told me that over the phone But i get it you wanna suck money out of my insurance provider for my visit

1. You mentioned that the "consideration and effort" is generally very well appreciated by…read morepatients. But when I researched the eye drops you prescribed me, there were research/clinical studies that showed patients who had their WHOLE face turned red/destroyed by this product. 2. You mentioned, "Treatment options for facial redness in rosacea are the same whether you consider it cosmetic or not" But after you prescribed me an eye drop and I came back with destroyed face/worsened redness, you claimed it's ONLY for cosmetics, which means that I should ONLY use it when I need it for cosmetic purposes, not to treat it. 4. You mentioned, "Occurrence of side effect or unwanted result is frequently seen and is NOT a mistake in care. This is also why our patients are informed to hold medication and contact the clinic right away if they develop any side effects or concerns after starting a medication." LIES. When did you ever inform me of such things, that I need to "hold medications and contact the clinic right away" if I develop any side effects or concerns? NEVER. You only told me that once I put it on, it would go away, and that was it. And due to your negligence, that was why I had developed extreme redness. 5. You mentioned, "This is an inherent part of their care and has nothing to do with age or immigration status. We certainly NEVER punish our patients for giving feedback as referred by "repercussion" in your review. So please do not make any unfounded misleading negative statement as such." I never mentioned my age or immigration status to infer that you would punish patients for giving negative feedback. Please stop twisting my words that I inferred you were punishing patients for leaving feedback to turn yourself into a victim. I'm only mentioning them ( age & an immigrant) to further emphasize the sufferings I endured due to your "care" from my difficult circumstances (young age, didn't want to speak up as an immigrant). To this day, you only care about protecting your business, blaming your customers rather than owning up to anything. What if it's your face that was permanently ruined/turned red by another dermatologist, and you have to spend the rest of your life covering it up? The first thing in patient care is DO NO HARM.

I went to one PA for botox and it never lasted beyond a month. When I tried to reschedule with…read moreanother PA they said I could not change PAs. Very strange place.

Im a new patient..All was going well UNTIL they Assumed i used walgreens for my prescriptions..Keep…read morein mind I wrote down cvs in whitestone I walked outside ready to leave my appointment and Walgreens texts me! Stupid people! I walked right back inside and told the girl at the desk my pharmacy is CVS in whitestone..I have tried contacting this dermatologist for the last 2 days..I have called walgreens which there walgreens is out of business and my prescriptions wound up in Duane Reed! I called duane reed and they cant forward my prescriptions to cvs in whitestone..Jennifer the pa was very good its the receptionist that is going to make this company lose business..Still waiting for my prescriptions!!!

Whoever picked up the phone this morning at 9:55am needs to be fired. Incredibly rude. I asked…read morefor a specific member of the staff who is actually competent and has helped me in the past with my parents' records. When I asked for her, this person just said "she's not here"; when followed up with "OK - can you tell me when she will be in?" I was told "NOPE". Kept trying ALL day to call and nobody picked up once after that. Not sure how anyone with this attitude even gets hired. Bad reputation Dr. Bisson, bad for your business. Get your people in order. Vanessa is the only one you should keep.

Dr. Bisson is great. His front desk secretary is the best!read more