There's a reason you only see 5 star reviews for Christina and the Lock and Key team... they are…read morethat AMAZING! We went into this with home buying experience with no clue about the steps, zero idea about how much we could afford and needing a strategy to get the keys to our first home. Christina and her team MADE it happen! The team guided us through every step ...Everything was upfront and clear ... They always looked out for our best interest, even till every end of escrow! You will not be disappointed by this team because they won't let you down. I couldn't imagine a better team helping us get the keys to our first home!!! Thank you Lock and Key

If Mamba Mentality was a loan officer, her name would be Christina Cho…read more My fiancé and I discovered the dream of a first home and within that same week of expressing our interest, Christina and her team got us pre-approved and equipped with the knowledge we needed to confidently move forward with the financial component of buying a home. From the get go, Christina had our best interests in mind, making sure to call and check in with us at key points throughout the loan process and ensure that we actually understood all that we were moving forward with. More importantly, when we did have questions or concerns, Christina carved out the time to help get us caught up to speed. Despite the two major end of year holidays, Christina's decisiveness and practicality combined with the precise foresight by her team - Tiffany and Ann - allowed us to steamroll through loan process. We went from expressing our interest in a home without any prior knowledge to the process or having been pre-approved to, within 30 days, receiving our keys to our new place. If you're serious about buying a home and can take care of business, Christina and her team will see you through the finish line.

Working with Giving Tree Lending was an excellent experience from beginning to end. Michael Park…read moreand his team consistently went above and beyond to make sure I felt informed and confident throughout the lending process. I really appreciated how proactive, prompt, and incredibly responsive Michael was. He was always available to answer my questions, kept me updated every step of the way, and made what could have been a stressful process feel smooth and manageable. What stood out most was their genuine care and commitment to making the process as seamless as possible. I never felt like just another client. They truly had my best interests in mind. I highly recommend Giving Tree Lending to anyone looking for a lender that is knowledgeable, dependable, and dedicated to providing exceptional service.

I can't thank Giving Tree Lending enough, especially Christine, for her incredible support. We…read moreencountered a very tricky HOA issue during our closing process that could have delayed everything. Christine stepped in, communicated proactively with all parties, and made sure we stayed on track. Her expertise and dedication are the reasons we were able to close so quickly. Highly recommended. https://www.experience.com/reviews/christine-15948352

A huge huge huge thank you to Carrington (and specifically to the awsome Ira) who approved me for a…read moremortgage on the house I've rented for the last 12 years. My landlady finally decided she was ready to sell and gave me the first chance at the house - but practically at the last minute. Scrambling to find a mortgage before my lease ran out, jumping through all the hoops, gathering all the paperwork (102 separate items - I counted), and wondering if we were going to make it was hugely stressful. Ira did a fantastic job of keeping everything on track, keeping me informed, and talking me off the ledge a few times. :) No, seriously, I can't say enough good about the company. As a first time homebuyer, there was so much I didn't know and so many things to be confused and worried about. Everyone I spoke to at Carrington took the time to explain things to me and make sure I knew what was going on at every step of the process. We closed this past Friday and I couldn't be more thrilled knowing that my house is now TRULY mine.

I worked in mortgage serving for over a decade so I truly understand the depth of their suckage …read more My loan was sold to them. They sent me a letter threatening to force insurance. They had the policy and it had the loan number. I call them, they don't want to help me, they want to discuss my equity. Incompetent and rude.

I purchased my home in Irvine, CA at an interest rate of 6% in October 2022. Everyone knows that…read morerates increased to between 6.8% and 7.5% from 2023 to 2024. The Federal Reserve cut the rate by 0.5 percentage points on September 18, 2024. My friend informed me that the refinance rate dropped below 6%. I began searching for a new deal to refinance my primary home and submitted some requests with my property and personal information online. At the end of September, Hugo at the Loan Exchange texted me about a great deal. He mentioned that since my credit score was over 800, I qualified for a 5.625% APR with free refinance (0 points, $0 lender fees, and $0 third-party fees). That's exactly what I wanted. The refinance process went smoothly, and my loan was finally funded. If rates continue to decline in 2025 and 2026, I will definitely contact Hugo to arrange another free refinance. I highly recommend Hugo as a capable and professional loan officer.

I recently just refinanced my mortgage with Loan Exchange. I…read moreworked with Daniel Chau. I am a 34 years Real Estate as well as 10 years as a loan processor. My expectations are set very high with my experience and how I managed my files. When I first spoke with Daniel I let him know that I normally work with a person that I have had many wonderful experiences with. I was very concerned about trying someone new. Daniel asked me to give him a try. I decided to and I am so happy I did. Daniel met every expectations that I had. He always answered my questions and took the time to explain different scenarios. He answered my emails and phone calls every time. Even know sometimes I would call or email him on the weekends. He was in the office or on his cell he was there for me. Since, I am in the business I tend to want to mico manage. I didn't have a do that with Daniel. I plan on doing a home equity loan with Daniel as well as another refinance. I highly recommend giving Daniel a try if you want a smooth transaction. Everything Daniel promised me to expect he delivered. I also would like to add that after the loan closed. I received a phone call from Angela from customer support to make sure my experience went well working with Loan Exchange. I appreciate the fact that they do a follow-up.

The BEST there is! The highest recommendation…read more.. My husband and I have dealt with many mortgage lenders through the years. Laura is by far, the best we have worked with. Started as a lender, ended as a friend. She was not only easy to work with, very professional, but takes each loan very personal and goes above and beyond. She informs you every step of the way and looks for ways to save you money. I will use Laura for all future loans. Thank you... Laura, you are amazing. :)

Laura was incredibly helpful throughout our process as first-time home buyers. In our first meeting…read morewith her, she did not try to hard sell her services, only gave us relevant info and answered all of our questions and even encouraged us to talk to other lenders. She was able to refer us to multiple other helpful people in the process, like a realtor and insurance agent (we ended up working with the agent too, and he was very helpful). She continued to answer questions even before we had committed to her as a lender and were making offers, and when the time came to shop the loan for the actual accepted offer she was able to beat everyone on both price (including a credit union) and obviously great service. There were zero mistakes or overlooked details during the process, everything was extremely transparent when it came to costs, and I would recommend Laura to anyone looking to purchase a home in the future. Thanks Laura!

Working with Vivienne and Michelle throughout our loan approval process was great and we would…read moreabsolutely recommend them for your next home loan. We were initially paired with another loan officer from another company and we were frustrated with their lack of transparency and communication style. Vivienne, on the other hand, was super helpful, transparent, and great with her communication. We are so happy that Vivienne was able to step-in so quickly and was able to save us over $7k right from the first loan estimate. As first-time home buyers, we are very grateful for Vivienne's help navigating us through this loan process.

We had an excellent experience working with Vivienne throughout the purchase of our home. From…read morestart to finish, she was responsive, knowledgeable, and incredibly organized, which made a complex process feel much more manageable. Vivienne took the time to clearly explain our options, helped us secure a competitive rate, and stayed on top of every detail to keep things moving forward--especially when unexpected challenges came up close to closing. Her communication was outstanding--she was consistently prompt and even responded outside of normal working hours, which gave us a lot of confidence and peace of mind during a stressful time. What stood out most was her ability to problem-solve quickly and advocate for us when timing became critical. We truly appreciated her professionalism, dedication, and willingness to go above and beyond to get us to the finish line. We would absolutely recommend Vivienne to anyone looking for a reliable, responsive, and highly capable lending partner.

An absolutely fantastic experience with Full Circle Home Loans. My first person of contact was…read morewith Tiffany who was incredibly informative, authentic, and responsive. After talking with Seth, there was zero doubt in my mind this is the team I want to be a part of. The group has been outstanding from beginning to end with getting the second home loan. It feels incredibly personal and they are most definitely there to hold your hands and encourage you. I had a bit of a panic attack one day during the process and reached out to both Seth and Tiffany. They were able to bring me back down to Earth, reassure me, and bring me back to feeling excited. This was exactly what I needed. Short term rentals are still very new to me but if you need a team to get you through this, this group is the one. Cannot wait to continue to do work with them.

The only mortgage lender I would use from here on out. Seth is honest, knowledgeable, and truly…read morecares for his customers. He spoke to me about some concerns about the deal to make sure I was aware, and I don't think any other lender would have done that because they would just want the deal. They have competitive interest rates and even matched the fees I quoted. His team, Summer and Bernie, were organized, communicative, and so quick that we were able to close in 21 days. Can't thank them enough.

We recently had the pleasure of closing a transaction with Julie and the Aragon Lending Team, and…read moreit was a great experience from start to finish! Julie was professional, responsive, and on top of everything throughout the entire transaction. Communication between lending and escrow was excellent, and whenever we needed an update or had a question, she was quick to respond and kept everything moving forward. As an Escrow Officer, I truly appreciate working with a lender who understands the importance of communication, timing, and teamwork. Having a lending partner who stays engaged and works closely with escrow makes such a difference in getting everyone to a smooth and successful closing. Julie and the Aragon Lending Team were wonderful to work with, and I would absolutely recommend them. I look forward to working together again on many more transactions! Thank you, Julie, for being such a great lending partner!

Julie and her team kick a$$! Mike helped us with a HELOC and I'm glad to say from the moment we…read moreconnected it was a wrap. Not only was the process made easy to understand, it was completed from the comfort of our home and our schedule.The team is flexible, quick, knowledgeable and most importantly explained it in a way that made sense to us. Our HELOC closed in a little over a week. Mike was in communication with us which felt like 24/7. If anyone is looking for a reputable lending team look no further.

I recently worked with Rapid One Lending to secure a loan, and the entire process was smooth,…read moreprofessional, and surprisingly quick. From the first call to closing, their team made me feel confident and informed every step of the way. Communication was clear, they answered every question promptly, and there were no hidden surprises, just honest guidance and great service. What really stood out was how efficient and transparent they were. The approval came through faster than I expected, and they helped tailor the loan to fit exactly what I needed. You can tell they truly care about their clients and take pride in making things easy and stress-free. If you're looking for a lending company that combines speed, integrity, and genuine customer care, I highly recommend Rapid One Lending. I wouldn't hesitate to work with them again!

From the owner: Rapid One Lending, our mission is to accelerate the mortgage process with speed, technology, and…read moretransparency. Like a trusted pit crew, we work tirelessly to ensure a seamless, efficient, and stress-free experience for our clients. From start to finish, we provide the right mortgage solutions tailored to individual needs while offering 24/7 loan status updates for complete transparency. Our commitment is to simplify the process, save time, and help our customers cross the finish line with confidence.

Sean Dibsy was seriously the BEST loan officer!!! He made the entire home-buying process so much…read moreeasier and was always patient, knowledgeable, and incredibly responsive. I would randomly call or text him with questions, and he always made himself available to walk us through everything. He genuinely cared about making sure we felt comfortable and informed every step of the way. We couldn't have asked for a better experience and would recommend Sean to anyone looking to buy a home. Thank you, Sean, for everything!!!

**2nd update. After posting the update, since I hadn't heard anything back. I received a hostile…read moretext telling me he's "done with me" and will not help in removing the inquiry. This is the customer service you will be receiving. There's no kindness, no consideration. I have NEVER had this experience before. Again, others are to blame, but not the company. 9/28/26---Update---This was in fact another HARD inquire, as stated on my credit report, which I pulled. As of this evening at 9pm, no updates. Nothing has been resolved, even though this is the error of this company. I didn't send a threating email. I told them I'd be leaving a review so others would know to stay away from a company that has a motto of "we care" and "hold us to our word" yet when you try to address their error, they're very defensive and want to put the blame on the customer/potential customer. Calling me late in the evening and pressuring me to remove a review that is based solely on my experience with this company is threating and illegal. You can't mess up people's credit and deny all responsibility, and force them to lie. I'm not the only person who has had a horrible experience with this company. I have the date the credit was pulled again, and it's listed as a HARD inquiry, no matter how hard this company's owner tries to deny it. It's simple, you want a good review, you provide excellent customer service. Why would I be making up the fact that my credit score took a hit, Optimum did this, when they weren't authorized to do so. I have my email from the new "Madi" loan officer. She told me that she would be using the paperwork/credit report info from the previous loan officer (who somehow just vanished into thin air) when I asked if she'd be running my credit again, she said no, yet they did that the SAME DAY (even though I DID NOT tell her I wanted to continue working with her). Robert told me it was due to human error in the begin of his many texts, then tried to blame it on me. Avoid this company at all costs. I will not be bullied into removing my review. Until there is a good faith effort to correct their obvious mistake this honest and horrible experience will stay. I have no problem leaving a good review, when it's warranted. I do not leave fake reviews, and will not be pressured into leaving one here. Fannie Mae did not pull anything, this company's name shows up 2 time on my "inquires" list, because they did it 2 times. I also didn't get a loan with them, so why are they even continuing to have access to my information?