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    Rosati's Pizza

    2.2 (66 reviews)
    ModeratePizza, Sandwiches
    Closed 11:00 am - 10:00 pm

    Order Rosati's Pizza Takeout or Delivery

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    Beef sandwich not dipped, but swimming in flavorless au jus.
    Ruth G.

    I've gotten pizza slices in the past and their pizza is very good and the slices are very generous. The service is always warm and courteous. Today we went there and decided on sandwiches. Big mistake. We ordered at 12:20, fully expecting we could eat and leave within 30 minutes because I had to get back to work. The guy who took our order did not inform us our two sandwiches would not be ready for 25 minutes! I know they were busy but carry out orders have always taken priority wherever I have worked. So, after an unexpectedly long wait, our sandwiches came. My husband said his sausage and beef combo was ok. My Italian beef, dipped, with giardinara was a disaster. It came not dipped, but swimming in the au jus. See photo. Impossible to eat without cutlery which was not provided. The most disappointing part was that the au jus had zero flavor. All I tasted was the heat of the giardinara. Overall, I was sorry I stopped by. It was convenient, so if I ever find that to be my best option I'll get a slice of pizza. Seriously, folks, what's up with the au jus?

    If I could give Rosati's a zero stars I would, but that is not an option. Tonight we placed an order via Door Dash for a monster pizza, boneless wings, mozzarella sticks, triamisu, side of hot peppers and ranch. When we received the order the pizza was good, but the boneless wings and mozzarella sticks were burnt and not edible. When I called the Rosati's Round Lake to complain I was told I had to contact Door Dash because I ordered from them, so I asked to speak to the manager. I spoke to Jose who basically said the same thing, call Door Dash because you placed the order with them. I said Door Dash was the delivery service, but you are the ones that made the food and sent out bad quality via the Door Dash driver. He repeated I know, but you ordered and paid via Door Dash so any food issues should be dealt with them. It is unbelievable that a customer has to go through such hoops to get a credit back for poor quality food. I paid $22.79 for the wings and $10.79 for the mozzarella sticks. That's a total of $33.58 of bad quality food. My total is was $88.97, plus tip and delivery for Door Dash. I asked Jose to speak to his manager to see what he would say and he said his manger would say the same thing, deal with Door Dash. The mangers name is Juan and his manager is Louis. So needless to say I felt the need to send this feedback to Rosati's Franchise Office for feedback. Unfortunately I will not be coming back to Rosati's and will be place a bad review on google to warn other customers. Customers should not have to jump through such hoops for food that was made poorly. In this day an age where food prices have gone up so much it is a treat to order out, but to order and get burnt food and to have to establishment basically say so sorry nothing we can do. Door Dash did not make the food, the person so made it and the person who packaged it should be retrained and spoken to about the quality that is going out the door. I do not recommend this pizza establishment.

    bread sticks??$8 mind u
    Keyanna K.

    food was cold. fries smelt burnt. pizza was stale. misleading representation with the breadsticks fo sho

    a hand holding a piece of pizza
    Isorelia H.

    Ordered wings and they appeared to be raw. The texture was that of raw chicken and still red. General manager(Emily) insisted they were cooked and would not remake or refund. Said there was nothing that she was going to do. Never again. Bad customer service, tried to brush us away and said she needed to get back to her orders and food is questionable. She also explained that there was nothing anyone could do as this store is not a part of the chain. Looked like she had used that line more than once. Don't buy from this particular Rosatis.

    Chopped, not Photo-shopped...see chunks of chicken...bacon...cubes of tomato or red onion as menu describes? Yeah, neither did I.
    Ron F.

    My rating and review is based solely, soulfully and woefully on the CHOPPED SALAD I ordered on 3/2/22. (I have had their pizzas and no complaints there.) My baby hunger pangs pleaded with papa, "Food, daddy, we need yummy in the tummy foodstuffs!" I heard and answered their call, but was not about to stuff them silly with exorbitant calories as I've put on a bit more padding than I need...a donut-wheel spare I can live with, but a Michelin Man brother Eng NO WAY. Which explains my ordering chopped salad instead of the five-meat pie with onions and olives. My mouth watered at the prospect of delving into a healthy entrée of salad that would have AT LEAST a slice of crisp bacon crumbled over AT LEAST 20 tiny cubes of fresh tomato and red onion and AT LEAST 10 or so millimeter-cubed green pepper pieces packed with speckled flavor...but all I GOT was a big fat bowl's worth of iceberg lettuce shards and next to nil's worth of said ingredients. To figuratively and literally TOP IT OFF, they added a dozen or so croutons which were not listed in the menu description! (A little back-story; I despise croutons.) However mouth-watering or value-laden their pizzas are AT LEAST now you know: go elsewhere for chopped salad!

    Jasmine T.

    Ordered a deep dish pizza on an app called Slice, paid over $50 for said pizza to be delivered only to receive a thin crust. Called the store they were nice enough to remake and redeliver but the delivery driver was extremely rude. Came up to my door yelling at us saying "we can't do business like this, this cost an extra $10. You can't do that again." Um? So I'm being yelled at for a mistake they made? Glad to have finally gotten my pizza 2 hours later, didn't appreciate being yelled at for something I had no control over. The screenshot is what I ordered and the receipt is what I got. Good pizza but won't order again if it means getting yelled at.

    20" sausage and cheese pizza

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    3 months ago

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    6 months ago

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    2 days ago

    worst pizza I have had. no sauce no flavor was like eating a cardboard box. Use to be good pizza. would not recommend.

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    1 year ago

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    2 years ago

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    4 years ago

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    3 years ago

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    2 years ago

    Not good when you order your pizza at a certain time and it is 40 minutes late. Will not be ordering from here again

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    3 years ago

    Very good pizza that reminds me of the pizza I used to get in Chicago back in the 70's. Great crust, great sauce, and quality ingredients.

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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    Thank you so much to EMILY for taking our double-order and being so pleasant and patient with us! Yummmy pizza!!

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    4 years ago

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    8 years ago

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    5 years ago

    I normally enjoy Rosati's pizza, but this was absolutely terrible! Inedible pizza. Threw it away it was so disgusting.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Rosati's Pizza

    Review Highlights - Rosati's Pizza

    I've used the Round Lake Rosati's catering service for two special events in the last six months.

    Mentioned in 3 reviews

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    Rosati's Pizza - pizza - Updated May 2026

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