Hard to get appointments, and most of the people working the front desk are rude. They're either…read morerushing you or saying no for requests or concerns when asked. The medical assistants doing the BP check and temperature are the most caring people it seems, and a random NP Cuevas, seems to know more how to prescribe meds. At times they have also cancelled my appt without letting me know and then I have to make another appt, awaiting longer than 2mo. This is not good for someone who has diabetes and to run out of meds. My pharmacy calls and they do not answer so I have to come in to see a Dr before my meds are refilled. I wish I could afford to go back to Kaiser or a better office that would care more for their patients. Also seems like they the front office answer or treat people of light color vs minorities, although they are mostly minorities themselves.

I have been going to Dr Davis' office for over 30 years. I have seen Dr. McDonald a number of times…read morebut mostly, I have seen the PA, Jessica Uhl. I think they are fantastic! Are they perfect? Of course not. In my experience, both Jessica and Dr Davis have helped me with my disability forms with no problems. I have had numerous illnesses in the past, and I still struggle with them. When I have concerns , or questions I am able to receive the help fairly easily. I am fortunate that I have had a long history with them so perhaps, this may make a difference. Nevertheless, I believe without my doctors, nurses and staff members I feel I would have never survived without their support and assistance. I am grateful for their care and always will be.

Fantastic level of care here. I always leave feeling the staff really took their time with me,…read morewhereas other larger facilities are in such a rush to see the next patient. From the front office staff to the doctors I have seen over the years, every experience has been a pleasant one. Highly recommend!

I had the privilege of working alongside Dr. Jurdi during my rotation at Advocate Family Medicine…read moreClinic, and I truly cannot say enough good things about him. As a third-year resident at San Dimas Community Hospital, Dr. Jurdi embodies everything you would hope for in a physician and mentor. He is incredibly warm, approachable, knowledgeable, and genuinely invested in the people around him. He created an environment where questions were welcomed and learning was encouraged. He never made me feel judged for not knowing something; instead, he challenged me to think critically, dig deeper, and become more confident in my clinical reasoning. What stood out most was how much he cared about his patients. Every interaction reflected his compassion, patience, and commitment to providing the best possible care. He took the time to listen, build trust, and make patients feel comfortable and heard. It's easy to see why his patients think so highly of him. As a mentor, Dr. Jurdi consistently pushed me outside of my comfort zone in the best way possible. He encouraged me to take initiative, expand my knowledge, and develop skills that will benefit me throughout my medical career. His teaching style is supportive, engaging, and inspiring, and he has had a lasting impact on my growth and training as a future physician. I would also like to recognize the entire team at Advocate Family Medicine Clinic. The clinic has an incredibly welcoming atmosphere, and every staff member and physician I interacted with was professional, kind, and dedicated to patient care. It is clear that the culture of teamwork and excellence extends throughout the entire practice. Thank you,Dr. Jurdi and the Advocate Family Medicine team, for such a positive and memorable experience. Any patient would be fortunate to have Dr. Jurdi as their physician, and any medical student would be lucky to learn from him.

I saw Bianca today and was so, so thankful for her compassion, care, and kindness. I just had a…read morec-section a few weeks ago, and she was extremely compassionate and empathetic. She took her time listening to all of my concerns and answering all of my questions. We truly need more people like her in the healthcare industry! Office staff were friendly and professional as well. Great experience here today.

Update: I received a letter in the mail from the office stating that they've tried to reach me…read moremultiple times to discuss an urgent matter regarding my blood work. I have not received a single phone call, happy to show my phone record for proof. And if it was such an urgent matter, even if they did call, you'd think that they would leave a voicemail. But nope. No calls no voicemails. I tried calling today at 12:30 PM and was sent to a recording that says they are now closed for their lunch hour which is 1 to 230. The voice recording says it, the letter says their lunch hour as 1-2:30. So why am I getting their automatic record recording if it's 1230 when I'm calling?! Regarding my blood work, I first called them once my results were posted and said what happens next? Because the sole purpose I went to this doctor was for them to help me understand what was going on with my blood work. The receptionist said and I quote "if you didn't receive a call from us that means there's nothing for concern with your blood work and I don't see any notes in your profile" so you're gonna tell me that they were just going to never reach out to me for a follow up if my blood work looked fine? That doesn't mean my concerns and my health issues are resolved! So now months later, and I'm getting a letter in the mail saying that they've been trying to reach me. And they haven't! And every time I try to call them and ask WTF this is, I get an automatic recording during their actual office hours, saying that they are closed and you can't even leave a voicemail. I hope they see this and call me ASAP because they are supposedly keeping vital medical information from me.

I have gone years without a PCP just because I never knew who to choose. I finally came across…read moreSoriano Medical Clinic and I couldn't be happier. Dr. Soriano and the Nurse Practitioner Kimberly are both down to earth and compassionate individuals that genuinely care about their patients. At each visit, they took the time to listen to all of the concerns I had, not once did I ever feel rushed out of the office. Also, the front desk staff is nice and helpful with great customer service. An overall great experience!

Extremely frustrating and disappointing experience. The process was unnecessarily bureaucratic, and…read moredespite waiting for a callback for days, no one ever bothered to get back to me. We needed to be the one to call them and went to the clinic twice. After wasting my time going through their process, I was eventually told that my insurance was not accepted at the clinic. It took us one week, calling them, going to the clinic and they couldn't get a straight answer. All we needed was just a prescription for a maintenance medication. This should have been communicated clearly from the beginning instead of making patients go through unnecessary steps. Poor communication, inefficient processes, and a complete disregard for patients' time. I would not recommend this clinic based on my experience.

I have accompanied both of my parents to numerous medical appointments throughout my life, often…read moreserving as their English translator from a very young age. In my experience, this practice is truly a rare gem. The communication, responsiveness, follow-up, and overall professionalism have been exceptional. Dr. Shin consistently treats my parents with the utmost respect and genuine kindness. The care provided feels personal and compassionate, making patients feel like family rather than just another appointment or transaction. I highly recommend this practice to anyone seeking a trusted family physician. Appointments are efficiently managed, wait times are minimal, and the staff and doctor take the time to listen without making you feel rushed.

Dr.Shin and their staffs are all professional and everytime I visit the office I feel…read morecomfortable.no need to wait like 1 or 2 hours like other Dr's office. Dr.Shin spend decent time to listen to patients. I highly recommend

I just took my son here very great service! All the nurses were polite and very welcoming made my…read moretoddler feel comfortable definitely recommend

I've been a patient at this office for years, and this was by far the most disappointing experience…read moreI've had. I received a call from the front desk today 4/8/2026 after I left my office visit regarding an additional charge for my consult I had paid $120 because I chose to visit their office while my new insurance kicks in, and the way it was handled was completely unprofessional. Instead of clearly explaining the reason for the extra $80 cost, the staff member came across as demanding and dismissive--as if I was supposed to already know their internal policies. At no point during my visit was I informed that discussing my symptoms could turn the appointment into a higher-cost consult. What made matters worse was the tone of the conversation. It felt like I was being blamed for the appointment running longer, which is unfair. Patients rely on medical staff to guide the visit appropriately--it's not our responsibility to manage time or determine billing classifications. There also seems to be a lack of internal communication and organization. If expectations, pricing, and visit structure were clearly communicated upfront, situations like this could easily be avoided. I asked to speak to the office manager because, yes, I had every right to be upset. Instead of taking accountability , apologizing, I was met with defensiveness--and then banned. Banned for speaking up after being treated poorly, advocating for myself. That tells you everything you need to know about how this office handles concerns. There is a serious lack of communication, organization, and basic respect here. If expectations and pricing were explained upfront like they should be, none of this would have happened.

Dr. Kotrappa is a wonderful doctor. My daughter came to her after she could no longer see her…read morepediatrician. She and her physicians assistant Julie are both awesome. It's so hard to find great doctors nowadays especially since so many of them seem to be influenced by the drug companies, etc. Dr. Kotrappa is so professional, SMART & thorough. She truly seems to care. She takes her time and explains everything. Never makes you feel rushed. I too will be switching to her just as soon as I can!!! Hope this review helps, don't hesitate in going to see her, or Julie. 5 star review from me!

I have been going to this office for over three years now, and I always see the PA Jason Wagner,…read morewho is awesome. However this review is for the front office staff. I feel they have gone above and beyond in trying to help me with a tricky referral issue I have been having ongoing for several weeks now. I have had to change the referral several times due to some issues with the specialty office I chose but these ladies have done the utmost to help me receive the care I require. My only regret is that I forgot their names but I have dealt with at least two different ladies and they were both so helpful, respectful, and professional.

Lord have mercy, we lock this office and Dr Baker!! We had to leave our other PCP simply because…read morethey didn't answer their phone, parking was horrible, and we were treated poorly!! Dr Baker's office always answers the phone, helps to schedule appointments easily, can do most xrays and even blood draws right in the office. Saves from having to make extra trips to other location. Dr really takes his time and listens to you!!

Best PCP I've ever had. I've gotten at least 15 physicals in the past and not once did the doctors…read moretest my hormones. Dr. Baker did it on my first visit and it helped resolve some of my issues. You know you're at a good office when even the staff is happy & seem to love the doctor. Bedside manner from him and his staff is great. During your exam, Dr. Baker is focused on you & you wellbeing. Opening up the floor always for questions or to express concern. The only drawback is that receiving an appointment can be a hassle as he's popular and gets booked out. Upside to that is that you can always see one of his great PAs on staff.

I cannot say enough great things about my doctor and the entire office team. They consistently…read moreprovide excellent care and make every visit a positive experience. The office is very efficient and fast-paced, but I never feel rushed or overlooked. They genuinely listen to my concerns, take the time to answer my questions, and make me feel heard and cared for. The entire staff is professional, attentive, compassionate, and incredibly helpful. It is not always easy to find a medical office where you feel like the team truly cares about their patients, but that is exactly how I feel here. I have always been treated with kindness and respect, and I truly appreciate the quality of care they provide. I highly recommend this office and their amazing team!

Everything was very smooth and I really like how the doctor listens. From the moment I set the…read moreappointment til The day I was seen it was all very smooth.

Very happy I found Dr. Pevsner. He's a great doctor who is knowledgeable and takes time to listen…read more 5 stars!

Amazing staff and great doctor. I've been coming to him for decades. He's a God send…read more Read your Bible daily and do what it says because you'll only find salvation from your sin's by grace through faith in Jesus Christ.