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    Kavitha Kotrappa, MD

    4.0 (17 reviews)
    Closed 8:00 am - 5:00 pm

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    Emanate Health Medical Group - Family Practice

    Emanate Health Medical Group - Family Practice

    3.4(30 reviews)
    2.7 mi

    MD, Cynthia Stuart was very caring and so helpful in my husbands infection. He had an internal…read moreinfection so bad he could hardly walk. She saw he was in pain and uncomfortable she gave him his time off work and the antibiotic to help fight off his infection. She took his time with him and went into depth about the issue he had. I would give this review 5 stars BUT I do think the receptionist's need to work on their customer service. I walked in and one of the girls just looked at me and told me "whats up. Not even how can I help you or anything. In her defense, I think she was new. I even heard one of them talking bad about the person on the phone while she had her on hold. Kind of unprofessional. The girl who did help me was very nice but some of the other ladies need some training.

    Good care. Sometimes care is repetitive. Often the repetitive care differs from last visit. Staff…read morekeep their equipment very clean, and staff is very kind. Receptionist leaves early so make sure to pre-book your appointments either by phone or get there early enough to see her before she leaves for the day. Staff is very supportive and take care of you. They provide all types of PT care and have several machines and tools to get you to your goal. They push you when you can and need pushing but are safe and very knowledgeable. I like the staff very much.

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    My labwork results which Dr. Kurowski failed to share with me 4 months following up with him.

    Emanate Health Medical Group - Family Practice - Emanate's Family Practice Center in Glendora!

    Emanate's Family Practice Center in Glendora!

    Emanate Health Medical Group - Family Practice - My forehead, ears, face, neck and even hands turned red during my hot flashes. Symptoms ignored by Dr. Kurt Kurowski.

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    My forehead, ears, face, neck and even hands turned red during my hot flashes. Symptoms ignored by Dr. Kurt Kurowski.

    Stuart Cynthia A MD

    Stuart Cynthia A MD

    2.6(5 reviews)
    2.7 mi

    ***Complete money scam.***…read more Lets start off with my experience working in a physicians office, cardiology specifically, where it's even costlier to seek medical advice. Never have I held a patient responsible for a change in our contracted medical plans when they have been a serviced client in the past under that same plan and the office failed to notify them or charged them a copay in honor of their believed accepted insurance. We always waived their visit expense. We did not deceitfully take the money of their "copay" and later bill them the full amount because we didn't accept their insurance anymore. That would be a disgusting and dishonorable practice to let someone believe they had coverage (by accepting a copay and/or not telling them we no longer accept their plan) and then giving them a call back and insisting they were responsible for the whole bill. I'm sure a majority of clients would seek medical advice elsewhere where they had insurance coverage. You're insurance information is visible on your patient profile and that is how they know how much to ask you for a copay. The staff should immediately advise you before you see the doctor of the change, or even after the visit when once again they see your insurance. I had this happen before at another doctor's office (gynocologist) in the past where they accepted my copay and later dismissed my bill because they no longer had a contract with my insurance and they mistakenly didn't tell me of this. They had an understanding that the staff should have notified me when I came in for my visit and not have charged me a copay if they didn't accept my insurance. That was a proper way of handling the situation and keeping their practice's name in good standing which to this day I have a respect for. Not here. I would not have visited this practice if I knew I had to pay for my visiting full when I could have just paid a copay amount (an almost $200 difference) at another doctor's office. I had lost my insurance just after my visit because I lost my job, I couldn't afford this bill and although they gave me a discount on my visit, this shouldn't have ever happened to begin with because I wouldn't have seeked medical advice here if I knew my insurance plan was no longer accepted. I wouldn't have been able to afford a full bill then, and definitely not now. I have never been so disappointed in a medical group. I went to this office since I moved to this city, they had wonderful doctors that helped me through a bad ailment for that went on for months. To have that same group turn on me in another time of hardship, that was a disappointing surprise. A practice should take responsibility for their mistake and not point the finger at their client. Educate your staff better, keep your patients notified and put them first.

    I am new to Dr. Stuart, she is very thorough and takes her time with you. I finally feel…read morecomfortable with a General doctor. The offices are very dated here, but I've received the best care and service here than any other practice so far. Front desk staff is very nice too.

    Kavitha Kotrappa, MD - familydr - Updated May 2026

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