Dr Wu is a good dr! He spent enough time with his patient and is willing to listen. I also referred…read moresome of my closed friends to him. , but for some reason they don't want to go back. I've seen him many years at his other clinic. More than 1 year ago. I changed my insurance co so l need to go to his main clinic. I saw his front desk girl named Jennifer was kinda rude and impatient on the phone talked to the patient when my first day walked into the office. So I was very careful talking to her. Last month, after seeing dr Wu, I forgot to ask him to apply an ab ultrasound, so l called the office and spoke with Jennifer on the next day. She said I need to make another appointment to see dr Wu in order to get the ultrasound. But it takes long time to see dr Wu so she said I can do phone appointment. I know they don't want to do it for free, so I made a phone appointment a week later. After the phone appointment. I explained my situation with dr Wu, he gave me an ab ultrasound so I went 2 weeks ago. When I went to the place, the nurse told me the ultrasound I have is only for the lower ab. she suggested to ask dr to write another latter for me to do upper and too. So I called the office and talked to Jennifer and told her what nurse said. Jennifer told me I need to make another appointment again! I was very frustrated and asked her please ask dr since I am one of his old patients. She said: I am not his old patient at this office! She was very cold and no mercy and not kind at all! I decided to switch my family dr to another has very good reputation next day. When I went last week, they had a full house patient in the lobby, but the front desk lady and all other employees were all very friendly and patient. I was really impressed and glad my decision to switch the dr. I feel sorry for dr Wu didn't train his front desk person to be friendly, nice and professional. I guess lot dr they are busy, they might know how to take care of their patients, but forgot their employees specifically the front desk need to take extra care to the patient too since they work as a whole team.

Great Dr, Doctor Wu has been my PCP since 2016. Very knowledgeable Doctor and staff with a caring…read moreheart. He was extremely helpful and easy to talk to, a great listener and straight forward and helpful with talking through all the options. Dr Wu was attentive and truly cared for his patients. I trust my health with Dr Wu. Highly recommended!

I was there today and Margret Tsai helped me. She is a PA and she was very helpful and…read morecompassionate. I really like the way this clinic operates. I have been to a few and somehow, it just didnt click. I will be a long term patient of this clinic for sure. 10 Stars to Margret Tsai PA.

Dr.Chang is very experienced and knowledgeable. She is also updated with current medical events…read more The staffs are generally friendly and office wait is reasonable.

Dr. Hsieh Is a wonderful MD. He treats both myself and my…read morehusband. I have been in healthcare over 40yrs. I have seen a lot. I wouldn't choose to go anywhere else. He is compassionate, caring, and trustworthy. The care he provides is excellent. Explores alternatives when needed.

My husband and I are knew pts to Dr. Hsieh. He is evaluates each problem, is understanding, kind,…read morelistens to the patient, works with any concerns I or my husband may have. I have been licensed for 40yrs in the Psych/Medical field. Dr. Hsieh is an amazing DO. I know many in the field, who I feel fall short compared to him. His staff is wonderful. Could not ask for a better PCP or better staff.

Not a pleasant experience at all. I've had this doctor listed as my primary care physician on my…read moreinsurance card for over two years. I called the office today to schedule my annual physical check-up, and the doctor himself answered the phone. He ran my insurance information through the system, and after verifying all the necessary details, he informed me that he is no longer accepting new patients. This is beyond ridiculous, and I wish I could leave a zero-star review for this unprofessional practice.

Dr. Ou has been my primary care physician for years. He listens and cares so much every time with…read moremy concerns and problems. I don't think I can find any doctor so respectful and knowledgeable. I always appreciate his office staff, they are also so helpful.

I have been a patient of Dr. Jack Wu and Dr. Angela Cherlin since 2014. I work as a nurse and work…read morewith doctors on a daily basis. Both doctors are courteous, professional, and do not rush my appointment. The office staff is kind. Often, I have to be squeezed in or make an appointment last minute and they try their best to accommodate since I work 12 hour shifts and it is hard to make an office visit except on my days off. I am excited for them to move to another newer building as the building they are currently in has bad parking and is not renovated so it will be great to see them when they move to the brand new office! The office staff is good about calling me back as well regarding insurance related referrals or letting me know a follow up result, which I am very thankful for as some other offices can forget about their patients in their hectic schedules. They do very well with following up! Which is important because I imagine if you have abnormal tests or results you would want to them to make that a priority so you could get appropriate care or follow up as needed. I do my annual physicals with the doctors and usually only come for something like evaluation if I have a horrible lingering cough that has been around for 1-2 weeks. The doctors will prescribe antibiotics if it is appropriate. My husband usually visits for the same reasons. The wait time could be improved as my appointment times sometimes stretch out to 30-1 hour waits. I understand some other patients may have many questions and both doctors are nice enough to answer them thoroughly. I often cannot complain about the wait time as they have squeezed me in several times when I desperately needed to see the Dr! Overall great doctors! :)

Do not recommend. In…read moremy family's experience, medications were prescribed and continued far longer than they ever should have been, with little transparency about risks or long-term consequences. Only after consulting other doctors did we realize how inappropriate the situation was. Watching a loved one deal with the aftermath has been extremely difficult and could have been avoided with proper care and oversight. Patients trust doctors to act responsibly and communicate honestly. That did not happen here. I would strongly suggest looking elsewhere for care.

A few weeks ago, I started having some health concerns and was worried about how long it would take…read moreto get everything sorted out. A friend recommended this clinic, and I'm glad I listened. From check-in to checkout, the entire process was smooth. The staff were kind, attentive, and made me feel comfortable right away. I expected the referral process to take days, but they handled it quickly and kept me updated. When I needed medication, the prescription was sent out without delay. It's rare to find a clinic where everyone genuinely seems to care about helping patients. Their efficiency, professionalism, and friendly attitude turned what could have been a stressful situation into a very positive experience. I would definitely return and recommend them to family and friends.

Oh, please. If there's a zero star, the NP deserve a zero star. I was calling them today like 3…read moretimes regarding my mom's lab results. They keep saying: "oh, we're busy right now, we'll calling u back." It never happens. All lies. Zero calls back. Worst one, the NP was yelled and didn't even want to listen to the complain, and hung up. Waow! What a service! Super epic. They called, inform about "something" that wasn't a clear instruction, and wanted us to check with a neuro specialist. How to communicate with the next doctor, if the instruction I received wasn't clear? If u inform something to someone, and someone communicate it to someone else, and it became unclear what do you want, cannot give response back, get the hell out pls. Do it yourself. Don't care what u want anymore. When I asked, "nicely"... their response was: oh, we're VERY busy right now, we WILL call you back. PRETT!! "Liar!" And the NP was saying: "don't u understand that we're VERY BUSY!!" "You need to listen to me!" (When she's the one NOT listening!) (After I called 3x and waited for them to call back like almost 8 hours???) Don't u think I AM NOT BUSY MA'AM? I was "too busy" waiting for your response, just to ask, what do u want from the neuro? From the kidney doctor? What the hell u want? Explain it nicely, not so complicated ma'am "busy-in-the-world." I'm sure the doctor is a nice person, but NOT the ma'am NP! She's a fucking bullshit!!! Not a profesional at all. They tend to hanging up their phone OR just blocked u into a busy line, so when u called them, NOONE (like literally noone) will pickup the phone OR listen to your voicemails. Their phone is broken, just like their heart is broken. Probably, just come to their busy office, and see how "busy" they are blocking people's phones call to make a very QUIET room. Wow!! Applause to their profesionalism. That's how they got their profesional degree. Just blocking people's phone, and do prescription till their patient's kidney is broken.

This review is about the billing department. Almost 2 years ago I over paid. They owe me 20$…read more I had met my out of pocket expenses, they front office staff acknowledged that I had a credit of 20$. I have been asking for the refund. The billing department has told me multiple times they would look into it. No one has responded. I have over paid multiple times, although it was hard I received a refund for prior overpayments. Still waiting on this one. Been with this office for years early 2000's. I will not go back.

Dr. Chung and his nurse Rose are amazing. Very helpful and I appreciate their expertise even though…read moreI lean more on the natural side with food as medicine. Dr. Chung has been great about referring me to specialists when needed. They all care and are genuinely kind and take the time needed -- even the office staff -- Lauren and Jacob :). Great team!

He is too busy for his patients. Front desk acts like they are better than you the moment you…read morechallenge them and lose patience if they have to spend more than 2 min with you. They are also woefully outdated when it comes to technology. Who still uses fax and letters for updates. Aren't everything digital? It is 2024, not 2000. You have to call them to get any type of update but at the same time they are too busy to help you. Maybe you won't be so busy if you use modern technology or have some type of app to communicate. The nurse and aids also talk about your case loudly in the front office. Never heard of HIPAA? He may be fine for regular meds but he won't be able to help you if you have any serious illness.

My family has been going to Dr Teng for years and he has always been very good to all my family…read moremembers! This office is very busy and sometimes there is definitely a wait but the nurses and Dr Teng does provide excellent service. Their phone line sometimes are busy for half an hour and I can't get through to make an appointment. The office is very clean and Dr Teng is a very nice and patient focused doctor. I have never seen him raise his voice or get upset, super patient in answering all your questions and give you what you need, especially referrals to specialty doctors. My aunt had an eye problem and she got referred to one of the best at USC University medical center. Note this office is currently not accepting new patients as I was trying to refer one of my friends but she was turned down.