A redacted version of my statement to the Better Business Bureau:…read more We entered into a contract with Duration Construction August 2024. We promptly received a receipt of payment from Duration Construction. The contract was for the replacement of the following: Clay tile roofing Asphalt shingle vertical siding Wooden tongue-and-groove soffit paneling Aluminum fascia Aluminum gutters Aluminum downspouts The scope of work specified that: The clay tile roofing would be replaced with underlayment and standing seam steel metal roofing. The asphalt shingle vertical siding would be replaced with standing seam steel metal siding. The wooden tongue-and-groove soffit paneling would be replaced with vented aluminum soffit panels. The aluminum fascia, gutters, and downspouts would be replaced with new aluminum components. After paying the deposit, Duration Construction made no effort to contact me or schedule the work. Multiple attempts to contact Duration Construction were made in November 2024, December 2024, and January 2025 to inquire about the status of the project. Work eventually began in February 2025 and resulted in partial completion. Duration Construction then left the job without notice, leaving behind uninstalled materials, debris, removed materials, and company equipment. Attempts to contact Duration Construction resumed in March, May, and June 2025. An email sent August 2025 resulted in a phone conversation. 08/11/25 is when I last spoke with a representative of Duration Construction. During that conversation, I was told my project was a "high priority" and that work would resume "in a couple of weeks." As of 09/11/2025, no one has returned to the site to resume work, nor has anyone contacted me with updates. All of the times I was able to reach a representative, I received only a series of excuses and apologies regarding the status of my project. The last proactive communication from Duration occurred in August 2024, when they encouraged me to make the initial payment

We live in Wildwood and have owned our home for almost 20 years. We were in desparate need of a new…read moreroof as we our vent pipes were leaking and causing issues on our kitchen ceiling along with other issues. We got Shawn's name from a dear friend and he was quick to come out, had a bid in my inbox the next day and was on the job within the week (they did the job on a Sunday?). They went above and beyond in every area and the clean up was better than I expected. There are alot of roofing companies out there but we feel Duration Construction should be at the top of the list. Thank you, Shawn, for doing an amazing job and we will refer you to all of our friends. Continued blessings to you! Karlyn

I just want to thank Poeling Construction for coming to the house to fix a plumbing problem. The…read morewater line coming in the basement from the water meter was leaking and I had to have the city of O'Fallon come out and shut the water off at the main, which left me with no running water. After contacting approximately 6 plumbing companies with no positive results I got a suggestion to call Poeling Construction, (wish I knew about them first), because the other companies were a waste of time. Don sent a two-man crew out to the house and they dug along side the foundation, found the leak and replaced the damaged pipe restoring the water. They were not only professional but did exceptional work. The quality job done will ensure that I will hire them again for any repairs or construction needs at my house in the future. I highly recommend Poeling Construction for any work you need to have done. Great job guys. Shawn S Wilson

Fantastic experience. We had a badly leaking water service line and needed to replace the line…read morefrom the street to the house under our driveway, a large hill and a retaining wall. Some bids were 3x what Poeling quoted. Moreover, they were able to drill the needed pipeway, rather than dig a long, deep trench as was the intent of all the others who bid the work. This saved a whole lot of damage to our landscaping! The crew were all extremely professional and obviously were not slackards. They stayed on task and cleaned up well after themselves. Cannot recommend them highly enough!

Avoid B King Roofing at all costs. Breaches Contracts, Keep your cash, ignores all attempts to…read morecontact him. This is to notify you, that to date you have failed to complete any work on site in a substantial workmanlike manner. This is all documented with pictures, videos, and voice recordings. Last night, April 3rd with tornado warnings til 8pm and with high winds we reached out to you via text and followed up by a one on one phone call that the ridge cap you removed and then reinstalled on March 22 had blown completely open.  We also explained new roof panels were being buffetted and needed securing.  You agreed to come out and then never showed up.  Dave called at least 2 more times and left voicemails.  I sent additional text requesting your arrival time and included vidoe to support how serious the situation was.  I also tried calling.  You ignored all our attempts to reach you. Today, April 4th we once again made numerous attempts to reach you.  It is only when I call from a unfamiliar cell that you chose to answer.  I said hello Bob this is Brenda Meyer and you hung up on me. This email is to notify you that you have violated our contractual agreement. Your failure to secure the roof has resulted in additional damages to our property.  It was negligent of you to do so and negligent of you not to respond on site last night. We can not move forward with a company and individual who puts our home, dwelling, and our expensive Airstream at risk like you did last night.  We also refuse to move forward with a company and individual such as yourself who avoids communications with their client.  The quality of your work was poor at best. I had requested your material bills today so that I could rationalize how much of the 4200 downpayment you need to return.  Since you refuse to comminicate I have now filed a complaint with the BBB for the full amount. Dave and I have spent too many hours of our own personal time following after poorly installed materials.  As homeowners we had to climb on the metal roof and fix the ridge cap you failed to secure.  We did not sign up for these kinds of games. It seems very unlikely Bob that you have the metal roofing experience you told me you had when I was looking for a roofer. Please remove all my home images from your Bob King Facebook account.  We did not grant you permission to use images of our private home on a public social media site. You have left a ladder here.  Please contact us via email for a time to retieve that. Please return the 4200 downpayment you received. Regards, Brenda and David Meyer 11-11-2020 UPDATE, PLEASE CHECK CASENET!!!!! I SUED BOB KING. I WON LIKE ALMOST EVERYONE ELSE DOES. IT WON'T TAKE ANY POTENTIAL CLIENT LONG TO SEE BOB KING IS A CROOK AND HIS ROOFING SKILLS ARE KINDERGARTEN LEVEL.

Bob King replaced a flat roof in 2022. We paid extra for a tapered system so water would not puddle…read moreaccording to Bob. It puddled the next rain, I sent Bob pictures, he would not look at them & said I don't know what you are worried about, this roof is guaranteed for ten years, within 2 months it leaked , it has leaked 2 to 3 times each year since, Bob would not respond to numerous calls & texts until I agreed to remove a complaint I filed with the BBB. Each time it happens, he becomes angry, says "his roofs don't leak", he has come out 4 times in the last 3 years but it takes weeks to reach him each time. Now he says it should have been flashed, he will flash it if we pay more, but can't say when he will come out to bid. It has ruined the ceiling, and a laptop. We can't replace the ceiling because it keeps leaking. He escalates quickly on the phone, says he's had problems with this system against"rough brick."If it needed flashing, it should have been part of the bid in the first place. When we replaced a roof, we expected it not to leak and if it did, for the problem to be fixed in a timely professional way. This has been a nightmare. We are calling another company and getting an attorney.

Xavian Roofing repaired my roof after being damaged due to random gun fire on 07/04. I was referred…read moreon 07/06/2025 and my roof was repaired 07/08/2025. Brian was professional, courteous and patient while discussing my problem. The estimate I received was very reasonable with the current economy and unexpected repair. There was a storm on the evening my roof was repaired; the fast turnaround time potentially saved me from a much larger and expensive problem. I also learned that the company specializes in other residential services as well. I will be utilizing Xavian services in the future. Thank you!

UPDATE: It is now the year 2021 and my roof STILL leaks!!!! After reporting this company to the BBB…read morein 2018 he did send a few of his guys out to investigate the problem. No communication was had between the owner and the men he sent out!? This crew he sent out had no ladder to get into my attic ( which I suggested they check out) so I pushed my kitchen table under the entrance to my attic so they could get up and through the opening !! As it turns the plumbing vent pipe that this company installed was the reason for the leak between my roof and my interior ceiling. They put caulk round this pipe and told me it was fixed!? THIS is why I do not recommend this company. Check out the complaints on the BBB.org site

Absolute Exteriors did a great job on my roof. Came quickly when called. Roof on in one long day…read more The crew cleaned up very well when the deal was done. The owner even met my insurance adjuster for me. I refer Absolute Exteriors all the time.

Shelby has been amazing and figured out the issue with HVAC system. She was informative and helpful…read morethroughout the process. She's really kind and I'd definitely recommend her for next job as well.

Peak emergency calls after a snow storm. We called first thing in the morning and it was fixed by…read more2pm. Jay was beyond great!

We were really pleased with our basement remodel, but each month we love it more--here's why: in…read moremy regular work I handle construction loans every day. 90% of the time, I hear complaints about the contractor. We didn't really understand the quality of this remodel until I heard about others' experience. Bill was detailed in the prework, including very specific plans and drawings. He came back with illustrations that let us "see" the completed project before it started. Even though we made a couple of unusual requests, Bill did the research, came back with multiple solutions, and let us pick the one we liked the best. Most of the folks I've spoken with felt they needed to follow the contractor and continually check on the work completed. Not us! I never had to check on the progress or the quality, because both were outstanding. In my line of work, I don't have time to check in and worry over every detail. It's great that we could find a contractor who did the worrying for us. The basement was the big one, but we're already lining up the next project for Dream Mill.

Several years ago, Kopp Concrete replaced our sinking front porch, installed piers, added…read moremuch-needed drainage solutions, and poured a brand-new concrete porch at the front of our home. The work was excellent and has held up beautifully over the years -- it still looks brand new! Recently, we began having water issues near our back porch and garage. Thinking it was a landscaping problem, we had several companies come out for estimates. Every one of them told us the same thing -- concrete would be a better long-term fix. We knew exactly who to call! Kopp Concrete came back out and provided a fair bid. We were thrilled to see it's still very much a family business. The crew removed our old paver walkway, plants, and grass, then installed drainage pipes connecting three downspouts that had always caused puddling in our yard and driveway. The pipes were buried neatly, and Kopp poured new concrete at a slightly higher grade than the old paver walkway, completely eliminating the standing water issues. The finished result looks like a masterpiece! We only wish we had done it sooner. If you're looking for quality work, honest people, and results that last -- call Kopp Concrete. They stand behind their work and are truly a top-tier company!