This Guess store is especially fab because the staff here are great. They are always smiley and…read morequick to help me get sizes, shoes to try on with outfits, etc. Plus no pressure sales tactics. This store doesn't have everything in stock that the online store has, it's a lot smaller than the Yonge/Dundas location. But it's usually quieter here (less customers) and it's easier to try things on.

I'm a fan of the general Guess style and while I enjoy shopping at all their locations I do enjoy…read moreshopping at this particular store because the staff have always been fabulous, not getting in my way if I'm just browsing or being super helpful if I need them. But their store at Yonge and Dundas is as great with perhaps a better inventory. I agree with Lauren in that it is less busy than the Yonge and Dundas store which I prefer, and I have no real problem with them having a smaller inventory than the other downtown store. I wouldn't say that it offers anything extraordinary that is not seen in other stores, they have a sale section that can see you grab some nifty swag for the $20 price range, and most of their newer styles will cost you closer to a $100 (I'm talking about the guy options here), but I've always been happy with my Guess purchases. It is the friendly staff that make me enjoy walking in here so if you're strolling around Queen St W, it wouldn't hurt for you to pop in to this store.

I love this place. The staff are amazing and it is full of hidden gems. There prices are really…read moregood and the owners are willing to order you the right size or find you variations on the style. This is what good customer service looks like.

This place rocks!! I went in there this past Saturday in dire need of jeans. I was tight on times…read moreand am fussy. The lovely woman listened to my needs and just started pulling pairs until we narrowed it down. I walked out with 2 pairs of jeans I dig in 25 minutes flat. Phenomenal service, prices and overall experience. Thank you!!!

A smaller Roots but I actually found it easier to find cute items at this place. Things almost…read moreseemed pared down to the coolest items. Like many of the other Roots, this one currently has its Winter Sale going on which is 30% off select items. I was able to find a really cute long sleeved t-shirt with the Roots beaver wearing earmuffs and a scarf that was on sale! Some of the other cool items I found included a glow-in-the-dark toque with ears for kids (although those of us with small heads might fit into it too) and a men's tee with a zamboni on it.

There are two kinds of Roots stores…read more The larger stores, like those on Bloor Street and the Eaton Centre, are where I buy my hokey Canadiana, hooded sweateshirts (Casual Friday approved) and nurse my leather jacket addiction. The smaller stores, that pop up along Yonge Street, or in malls, are where I usually return items that don't fit, rejected gifts, or leather jackets that don't pass the "Why do you need another leather jacket" test (thanks to She Who Must Be Obeyed). Sure, the merch is the same as any other Roots location, but the staff is extremely friendly and helpful.

I'm looking for a specific Levi's T-shirt so I dropped into this store within Sherway Gardens Mall…read more A Customer Service staff member quickly acknowledged my presence, listened to my inquiry and directed me to the area to browse. They didn't have what I was looking for but the service and their products are top notch!

It's a smaller location so it seems there's just a little less selection here, but the staff are…read morepretty nice. The store is kept very tidy and on brand for Lululemon, and inventory online vs in store has been fairly accurate so far. A few times we've wanted to pick up an item for a gift and checked online first for a stock check. It's been accurate each time. I like the branding and all, but I will say it's wickedly over priced. You're paying for a brand. I mostly purchase their accessories or wait for a deal/sale. Quality is great though and I really like all the color options they will usually offer.

My first experience buying items online from Torrid was wonderful. I went with picking them up at…read morethe store. I thought that I had everything that I wanted from this store. I was content with my purchases during Boxing Day that was more weeks. Strawberry Shortcake t-shirt? Yes. Minnesota Vikings t-shirt? Yep. My first pair of cargo pants from this brand? So comfy. I looked at my inbox. I got suggestions from Torrid. One of them was a Grogu sweater that was heavily reduced in price. OMG! It was awesome and so me. I had to get it. I did something a bit different. As much as I love my go-to Torrid store at Vaughan Mills, I felt the need to expand my shopping horizons. I did a search and found this Torrid store at Square One. I go to Square One at least once a year. Why not drop by to check out this store and the mall? I visited this store last Saturday. It was in the late afternoon. The parking lot in front of Walmart and mall entrance 9 was packed. I managed to find a parking spot by the traffic lights and walked over. Torrid wasn't difficult to find. I walked through entrance 9, took a left, and it was on my left. I like Torrid. Everything I have purchased fits nicely on me. The fabric is soft and comfortable. I also like that sizes range between 10 and 30. It is a size-inclusive store. It's kind of like shopping at GAP. If you know what size you are at the store, chances are that everything in that size will fit you nicely. At Torrid, I choose to be a size 1. I could go down a size, but I like a more comfortable, relaxed fit. Staff here were friendly. One of them was exceptionally cheerful when she greeted me. The plain t-shirts were so soft to the touch. Frankly, everything that I touched felt nice. I was petting the cardigans. I was hugging a lightweight blazer. I was admiring how smooth the leggings were. I like the shoe selection here. It has shoes up to a women's size 13. I'm happy with a pair of sneakers that I bought from this store. They fit perfectly without breaking the bank. There is a clearance section in the back left of the store. I saw some cute items, but there wasn't anything that I had to have. Grogu was my must-get item. I headed to the counter and spoke to another female staffer. With orders that you do online and come pick up at the store, you're supposed to show your order number and present ID. I have never had to do the latter. At this store, the woman wanted my e-mail address and my phone number. Cool! She let me know that she'd fetch my item in the back. It took what felt like an eternity for her to find it. I stood there for at least five minutes. It allowed me to browse the accessories and more. I was happy when she returned with my order. She asked me if I wanted a bag. I declined, as my items were already in a bag. I thanked her for find my order and happily left the store. I love my Grogu sweater. It is lightweight and roomy. I can push the sleeves up without stretching the sweater arms. Grogu is also awesome on it. I also got two sets of rock star earrings. One is for my best friend. The other is for me. You get six pairs of earrings. I like the microphones, guitars, and zipper pull earrings. They are a throwback to getting my ears pierced and getting a bunch of cute earrings to wear. They are comfortable and cool, and are of good quality. I enjoyed my visit here. I'd return again when I do another pickup order down the road. The selection is great and prices are affordable, especially during a sale. (46)

Still fabulous! I…read morewanted to add info to my first review! The staff and management are ALWAYS fantastic.... Always. Beautiful dresses, pants, tops, lingerie, Tshirts, belts, even make up! I struggle to find jeans that fit.... But their jeggings are fabulous! I love the website too. Many items that aren't available in-store. Especially the licensed clothing. They have it ALL! Disney, Marvel, musicians/band, cartoons like Garfield, etc etc. Prices are in US dollars, and it's shipped from the USA, so shipping certainly isn't cheap. On the other hand, they don't charge tax of any kind for online orders to Canada, so you save 13%. Plus they often have great sales at the online store! My 2 complaints are: 1. We need all the licensed clothing, like in the US stores. And 2. They only sell wide width sized shoes and boots. Which makes ZERO sense. Just because I'm plus size, IT DOES NOT MEAN I HAVE WIDE FEET! Unfortunately, I had to take the beautiful Mickey Mouse shoes back... Even a size smaller was still WAY TOO WIDE! Highly recommended! Goddess of grammar signing off...!

Really nice well designed and well kept store. I dropped in a few times during December & January,…read moredidn't end up buying anything mostly due to the price range but I appreciated some of the retail fundamentals. I think they're the best designed, best merchandised and most shoppable apparel store in the mall (compared to American Eagle, H&M & Old Navy). The planners spaced it out nicely, room to move around, racks & tables not overstuffed like the others, and the staff have executed it well. Also very clean, the salespeople are always accessible (without hovering) and are always behaving professionally. As for the corporate pricing decisions... that's another matter. $108 for a paper-thin vest with no closable pockets? I think somebody's been hitting that legal weed a little too hard! Even at 50% off during Boxing Week, that's too much. Competitors had basically same product (with an inside pocket!) in the $29-$40 range and a Joe Fresh is $24.99. This is a $30 item and no amount of "branding" will sell it to me for more. There are other examples of such pricing. But really nice store though, I would recommend for those who have a more casual relationship with their money.

Years ago, I never shopped at Gap because I couldn't fit into anything that was a size 16. It was…read morethe largest size on the woman's side of the store back then. Five years ago, I lost sixty pounds. I can say that I don't have to worry about not fitting into anything at Gap and its sister companies. I had to do a huge wardrobe makeover. So, I ended up being a Gap girl. I like this store. I know which side of the store I need to be on (right) to be on the women's section. I also go deep into the back corner of the store to find the sales racks. Today, I bought a turquoise sweater. It was already marked down by 40%. I got an additional 40% off the lowest sale price. I paid $20 with tax. I would never have bought this sweater at regular price. The fitting rooms are clean, roomy, and bright. Staff are always helpful. (208)

Nice old store, a family business, has everything you need for little kids from accessories to…read moreformal dresses and suits. Staff is very friendly, the place is enormous with countless selections covering all ages. "The owner is a sweet old lady, who is very helpful and will make sure that you're taken care of either by herself or one of her staff. They also have a loyalty points program which will offer you instant savings on every order.

This place is still the same since it opened back in the 80's. Time for a renovation. Selection is…read morenot that great you can find nicer fashion for kids on line and cheaper. The service needs to improve. Time to consider diversity in your workplace. Please make sure you really love the product you buy from this place because there is NO REFUND.