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Roots Hair Loft

5.0 (9 reviews)
ModerateHair Salons

By appointment only

Services - Roots Hair Loft

Haircut

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Black Sheep Salon - Black Sheep Salon.

Black Sheep Salon

3.7(98 reviews)
2.6 mi
•$$

I just wanted to say a huge thank you to Leidy for the absolutely amazing job she did with my hair!…read moreFrom the moment I walked into the salon, I felt so welcome and comfortable she has such a kind and professional energy that instantly puts you at ease. I came in with an idea in my head, and she brought it to life perfectly. It's not always easy to explain what you envision, but she understood exactly what I wanted and went above and beyond to make it happen. I couldn't be happier with the results -- I genuinely loved it! She's incredibly talented, attentive to detail, and truly the best. I'm so grateful for her help and can't wait to come back. Highly recommend her to anyone looking for a stylist who really listens and delivers with care and creativity!

Two extremely upsetting experiences back-to-back have led me to share my experience…read more On Friday, January 16, I went in for a bob haircut. I brought reference photos and had a detailed consultation. I was very clear that I did not want a super short bob and specifically asked the stylist to be careful, as a previous haircut elsewhere had been cut too short and I wanted to avoid that again. I also confirmed at the time of booking that the stylist had experience cutting bobs. Unfortunately, I left the salon with a haircut that was much shorter than discussed, the right side was shorter than the left side, the cut was uneven, and poorly finished. It was my birthday and I had dinner plans with my family, and there was absolutely no way I could attend looking the way I left the salon. I was extremely distressed and contacted the salon immediately. I spoke with the manager Jessie, and we agreed that I would return the following day to have it fixed. Once I got home and washed and styled my hair myself, the issues became even more obvious -- the cut was inconsistent, uneven around the perimeter, and had stray pieces sticking out. On Saturday, I returned expecting the cut to be lightly texturized to reduce excess volume in the back and correct the unevenness -- not to be redesigned. Instead, the attempted "fix" by Jessie completely changed the style of my haircut. Hair was cut from the top of my head, altering the structure entirely and creating a visible gap/"hole" where I part my hair, something that did not exist after my appointment on Friday. The result is no longer a bob and looks nothing like what I originally requested. I am now left with a haircut reminiscent of the late 1990s/early 2000s, which is not my style at all. No refund was offered, nor did I ask for one at the time. I did not fully realize how severe the damage was until I got in my car and truly saw how much the style had been altered. At that point, I was once again in tears. Please refer to the photos to fully understand the outcome. I am now having to contact my former hairstylist in Coral Gables -- miles away -- to assess the damage and create a plan to fix it. At this point, I honestly don't know what to do. My hair is very important to me, and this look is not only terrible, but it is also not a style I would ever choose for myself. I am frustrated beyond belief. This is not an easy fix -- time will be my only real solution as my hair grows out. Unfortunately, the back was cut extremely short and will likely take 5-6 months to grow enough to match the rest of my hair. This has been truly upsetting. I chose Black Sheep Salon because I recently moved to the area and, based on reviews, it appeared comparable to the salon I trusted back home. I gave the salon an opportunity to make things right, but the second visit made the situation significantly worse. I would strongly caution anyone seeking a precise haircut -- especially a bob -- to proceed with extreme care.

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Black Sheep Salon
Black Sheep Salon
Black Sheep Salon

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The Beauty Collab - The Team

The Beauty Collab

4.6(7 reviews)
0.3 mi

I got my bangs trimmed by brittany and it was such a good experience. I had a bad experience…read moresomewhere else and needed them fixed, and she totally saved them. she really listened to what i wanted and they turned out great. i'll definitely be going back and recommend her also the place is super cute and has a very comfortable vibe

Review of The Beauty Collab…read more 2/5 stars. I would probably not come back to this salon. The owner that did my hair was nice, this is the only reason I would give them any stars. I sat in the chair to get a balayage done at 12:05. The foils the hairdresser put it my hair were fully in TWO and a half hours later at 2:38. I was amazed at how long this was. Never have I ever (in the 15 years I have been getting my hair done) sat for TWO and a HALF hours just to get foils put in. I had to have her wash half of my hair out because of the pain that I was in from the bleach sitting too long in my hair. During my 2.5 hour foiling job (which is weird because I'm paying for a balayage- in my previous experiences they have always been HAND painted on, not foiled...) there were multiple red flags I experienced here 1. I killed 6-7 gnats that were flying around my head. Never have I see gnats in a hair salon.. it was very unpleasant to have them constantly in my face. The hair stylist claimed they are attracted to the bleach. 2. There was a very large, growling & aggressive looking pitbull that came into the shop. As a previous dog bite victim this gave me anxiety through the ROOF. I wanted to dart out the back door... 3. The hair stylist had a court proceeding and gave a deposition while she was doing my hair. We were now at 3.25 hours. At 3.5 hours now- the hairstylist is still giving a deposition for the court proceeding. The owner now sees that I am visibly upset because my hair came out NOT what I asked for. My hair came out OMBRÉ & chunky GREY hilights. I was disgusted & mortified. The owner feels terrible and is trying to juggle between her client and myself. Reassuring me that I won't walk out of here upset. 5.25 hours after my initial arrival- I left with a dishwater/golden murky grey brown blonde hair. The owner charged me for a blow dry & haircut & gave me a free mask for my "troubles." After getting home and evaluating my hair, I am mortified. Because of the original hairstylist leaving bleach on my head for TWO AND A HALF HOURS, my hair is FRIED. I know I didn't come in with hair that was that bad. I am so sad, and hate my hair so much. I wish I never had booked this appointment. I have attached the photos before, during & after. Be cautious visiting this salon & going through the hairdresser Brittany. First and second photos: the inspiration pics Third: when I sat in the chair to get my hair parted. Fourth: after the 3 hour foil job Fifth: after a blow dry (how mortifying- this was before the owner got involved) Sixth & seventh: my hair when I got home showing the damage & horrible color.

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The Beauty Collab - Our Team

Our Team

The Beauty Collab - Brittany

Brittany

The Beauty Collab - Taylor

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Taylor

Roots Hair Loft - hair - Updated May 2026

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