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    Rooter Wizard

    4.0 (4 reviews)

    Services - Rooter Wizard

    Drain repair

    Plumbing inspection

    Plumbing repair

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    Reimer Heating, Cooling & Plumbing

    Reimer Heating, Cooling & Plumbing

    (31 reviews)

    This is the best service I have ever gotten in the Capital District of NY!! No other companies…read morecompare to this one. In some cases, with some of other dishonest companies that want to take a large amount of your money without even doing adequate work, the comparison can be of Reimer being Angelic from heaven and those other businesses absolute hell. ELI and JORGE put in a new furnace. Couldn't believe how hard they worked! In a relatively small area in a walk-in closet(with other items stored),ELI had to himself lift the heavy new and old heaters for the job! They worked together,keeping my floors pristine. Got 0% financing on one of the best energy saving heaters available. When they answer the phone by,...how can we make you smile...", they really mean it and do everything to earn and bring you a huge smile. Thank you ELI, JORGE and all in Reimer!

    There aren't words for how bad this nightmare has been. Bought a new boiler - full new system - in…read moreSept. for $19,100. The person who installed the new boiler apparently installed every single aspect incorrectly. He also barely spoke English and, when I asked why the new system didn't seem to work, he hopped in his orange truck and drove away. Just drove away. Didn't say goodbye, didn't even try to make it work. The wiring was wrong, all zones were set up incorrectly, main water valves were installed 'backward,' the plastic parts to keep the heat from going to every zone weren't installed, the pipes were installed far too close together to work correctly. The expansion tank was faulty and installed in the wrong spot, which could impact its ability to function. Outdoor exhaust pipes were supposed to be above snow level, for obvious reasons, but were installed very low. I also have a 3-story home, and the boiler apparently does not have the power to heat the third floor - something I of course wasn't told beforehand. My old boiler had no problem with that. But, okay, I'll hope heat rises. People who have tried to make it work since the stunningly bad installation include Elijah, Alex, Charlie, Ron, Charlie again, Ron again, Matt, Bruce, Elijah again, Brandon, Myles, Ron again, Ron again, Christian, Brandon again, Brandon again, and Fred. All together, there have been over 20 visits from Reimer since September - and I was traveling for nearly 2 months or it would no doubt have been more. This $19,100 boiler was very expensive, the Reimer salesman said, because it is such a quality product and they do a superior job. Turns out, one visiting tech then told me they don't install this type of boiler any more because they are terrible - something a tech should not tell a client, after the fact. Fred, a longtime and knowledgable technician, seems to have maybe fixed the problems, as the boiler has now worked for about 2 weeks. So, if you are forced to use Reimer - and I'd suggest major dental surgery would be far more fun and simple - ask for Fred only.

    Rooter Wizard - plumbing - Updated May 2026

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