Carlos was AMAZING, I called him late Friday night, and was expecting to leave him a message. But he answered and told him about my situation. Our bathtub won't drain and we are now in knee high water "GROSS". I told him we attempted to do ourselves and just making matters worse. He told me his schedule is booked but he will try to get out Sunday, if not Sunday early Monday morning. I told him that should be fine we just been using a wet/dry vac to remove water. He sounded very compassionate when he knew that was our only bathtub. I was just grateful he answered. Sunday morning came, and Carlos gave me a call and said he can be out within the next hour. He assessed the problem told me the cost, and fixed the problem. The thing I enjoyed the most is we had other issues in the bathroom and he was very informative on what we can do, and if that doesn't work to call him. He even told us what to get and what to look for. I will recommend him to everyone a good honest plumber that won't rip you off. Reasonable prices with a great attitude, cleaned up after himself Great Workmanship. Everyone please invest your time with Rooter Tech you will be a happy camper at the end! Happy, Happy, Happy................... read more

I cannot give this company enough credit for being honest, quick and efficient. They did more in less time for a more affordable price than all other bids and the Junior literally fixed an issue that o was told could not be fixed for over $500 LESS than the other company quoted. I am so HAPPY I waited for them instead of going with the other guys. Thank you Junior and Rooter Tech read more

Thank you to Junior and his assistant for showing up right away when I was frantic after noticing sewage in my backyard. They came right out and gave me a fare price. Flushed my lines and ran the camera. They found there were roots and cleared it all for me. They were friendly, fast and efficient! I highly recommend them and the owner Carlos was awesome and worked with me on pricing. read more

Called Rooter Tech because there was a brown tint in the water when the bathroom faucet was turned on. I explained that the cold water was clear, but when the hot water was on it became brown. Immediately he told me to check the manufacture date of my water heater. It happened to turned 12 years old on the month of May, and he advised that recommended time to replace a water heater is 8-10 years. I was well overdue for a new water heater. He told me that one of his workers can be at my residence within an hour which I agreed. After the phone call, I received a call from Junior to let me know that he will be at my residence in 15 minutes. Junior and his co-worker arrived and asked to see the water heater which was in the garage. Junior recommended it needs to be replaced, and it should resolve the brown water issue. Junior was very honest by explaining that even though he replaced the water heater and if there still browning in the water that pipes in the house must be replaced which can be costly. But the first step of fixing the problem is getting a new water heater. I agreed to have it replaced and was quoted reasonably. In less than 3 hours with Junior and his co worker leaving to get the new water from the store it was installed. Needless to say I was very impressed of the hard work they put to installing the new water heater and it solved the brown water problem in my home. I highly recommend to use this company and consider yourself lucky if Junior and his co worker at your doorsteps replacing a new water heater. read more

Found the underground leak outside my house quickly and had the repairs done in a couple of hours!

I have used Rooter Tech twice for two totally different issues (clogged drain, washer valve replacement). The first time was three years ago and the second time was today. Both times they came out the same day I called and were competent, fairly priced, and service-minded. I wouldn't use anyone else. Highly recommend. read more

The day before thanksgiving needed the sink fix, they came in the matter of time and fix it in one hour. Saved thanks giving and was professionally courteous throughout the job. read more

This company came to the rescue when my suddenly leaky toilet turned into a massive plumbing disaster! They were immediately able to help, worked tireless hours and did an excellent job. They are extremely communicative, respectful and professional. They were also able to work with me on financing which was essential given this turned into a much larger job than we'd expected (hundred year old home...). I certainly HOPE I never have to use their services again but wouldn't hesitate to call them (or refer them to friends) if I did. read more

Our sewer line was clogged and Carlos managed to get everything cleared and repaired the same day. He identified the problems and gave us options for both short and long term solutions. He and Junior are some of the hardest working people I have met. They went above and beyond, even working late into the night to get the job done so we would have functioning showers and toilets for the morning. Their prices are the best around and you will not find a more knowledgeable, honest, and just pleasant to work with crew out there. Without hesitation we will use Rooter Tech for any and all future sewer related projects. If you are having issues, call Carlos and you will not be disappointed. read more

Rooter Tech was the most incredible plumbing company I have ever dealt with. Carlos and Junior were extremely professional, competent, and fair. I had a sewer line back up and broken pipes that had to be dug up inside my home. They made a really stressful job for me simple and easy and were able to complete the job on the spot! I was impressed with their efficiency and how they cleaned up the place when they were done. If you have plumbing and sewer issues, I highly recommend giving Rooter Tech a call! read more

This has taken me too long to post, but Carlos and his team were wonderful to work with after a valve burst in our home causing water damage. He responded within 2 hours of being called, found the leak, repaired it, and invoiced the charges properly to make it super simple for insurance to cover. If you hire this company for an issue you will know what the best solution is to the problem and Carlos is very fast and kind. Would highly recommend to anyone that this company is the correct one to use for a plumbing job. read more

Carlos has been a thankful find. We have an old house with plenty of plumbing issues, but he is always available to assist when needed. He offers suggestions, but never pressures you into sales. He's prompt, professional, safe during COVID, and knowledgeable when you ask questions. I highly recommend him for your plumbing needs!! read more

Came to fix leak in kitchen sink. Previous plumber put pipes back on wrong and they weren't staying attached. They came out and fixed it right away. Also installed a bathroom sink faucet that was difficult because it was in an old dresser converted into a cabinet. They persevered and got it done. read more

The great: I left a voice mail at 6:00 in the morning, within an hour was called back to schedule service, and within 3 hours our toilet was unplugged. I appreciated Junior quickly diagnosing potentially larger issues and taking great time to answer all my questions and explain different options. I have never had a plumber with such care and taking so much time to explain. Could have been better: I appreciated Junior asking if we are sure nothing fell into the toilet because it could cause a mainline backup if he snaked anything down. However, the way he said it and kept saying it made it seem pushy and suspicious that he wanted to do more work of taking out the entire toilet and snaking from the bottom. Bottom Line: Rooter tech was incredibly responsive, quickly diagnosed we did not have a larger issue of a main line clog, and took the time to answer all questions that I have never had from a plumber. Just be cautious to know exactly what is going on and be firm so the plumber wanting to make sure more issues are not caused does not turn into unnecessarily spending more money. read more

We had a drain build up on the side of the house, which at times of heavy rains would pool up. Rooter Tech responded immediately and cleared the drain as needed. We will certainly use Rooter Tech again. read more

I called Rooter Tech around noon and they arrived within the hour. Carlos and his team at Rooter Tech were professional, knowledgeable, and very efficient in repairing a supply line leak under our home. The service we received was exceptional. read more

Carlos was super helpful and knowledgeable. He showed up on time and was very informative and called before he came.

Chose these guys based on their 5-star review, and after they completed a job for me today, I totally agree with that rating! Junior and his assistant showed up punctually, quickly diagnosed my leaky faucet, recommended a replacement, procured and installed the new unit the same day. It's nice to get competent help when you need it...thanks! read more

This company came to the rescue when my suddenly leaky toilet turned into a massive plumbing disaster! They were immediately able to help, worked tireless hours and did an excellent job. They are extremely communicative, respectful and professional. They were also able to work with me on financing which was essential given this turned into a much larger job than we'd expected (hundred year old home...). I certainly HOPE I never have to use their services again but wouldn't hesitate to call them (or refer them to friends) if I did. read more

I woke up to a room with water stains. Not knowing who to call I yelped and found rooter-tech which was highly rated. Now I know why! Jr was able to diagnose the problem and fix it right on the spot. If you are having any plumbing issues do not hesitate to give them a call. Can't say enough about this guys. Thank you jr. read more

JR came over and helped us with our leaking sink. He explained everything that needed to be done before he started and gave us a fair price.

Our septic system backed up in the house and Carlos came to the rescue , he was fast , professional, and very knowledgeable!!!

The techs were on time and able to figure out the problem quickly. It didn't take long to fix the problem and they gave me a good description of the problem and how to fix it. Very knowledgeable and polite. If I need plumbing service again, I'll be calling Rooter Tech again. read more

They responded quickly showed up on time with all of their equipment. However the owner was uppity and defensive. I hired them because they had a camera .. $150.charge and I knew the plug was in my sewer line backyard. Not under my house. I gave him a direct access to the main sewer line. Camera went backwards and under my home they found no plug of course as I'd already told them the direction of my main sewer line but they ran the auger through my 2-in pipe anyways unnecessarily beating my pipe up then he had the nerve to charge me $700 more so they can use their little pressure washer hose to to fix what I originally hired him to unplug. I basically paid for their $400 auger mistake. I specifically told him to use the back door. They use the front door and walked in and out of my house with all of dirty equipment. They did use booties on there feet. But again this is where the owner did not listen to my original request about using the back door. They just barged in through the front door. I pray to God I never have this experience again. And I hope my 2-in pipe are not damaged read more

Had a big leak in a kitchen faucet needed someone right way. Carlos was friendly and communicative and was able to do the job that day. He arrived when he said and fixed it right the first time. Very happy with the results! Would definitely use him again! read more

Rooter Tech is the best in the Tacoma area. This is the 2nd time I've contacted them. They responded immediately & came to my home the next day & fixed my bathtub faucet that wouldn't turn off. I highly recommend this team if you're in need of honest, efficient, reliable, polite, & highly skilled plumbers who understand & honor staying within your budget. read more

They came out asap and helped us replace a water heater! Did it in about an hour after many told us over 24hrs we'd go with out water.

I called them out for a clogged toilet this afternoon after 4 pm they came out the same night took care of the problem and charge me a very reasonable price. They were wearing masks and booties and cleaned up the worksite when they were finished they got everything done in about 15 minutes were polite and courteous. I will definitely be using them again when I have a plumbing need read more

Job 1: A sewer inspection revealed that material in the cast iron part of the sewer line had broken off and it needed to be replaced. I decided to call Rooter Tech because of their 5 star reviews on Google and Yelp. When you call, you are immediately connected to the owner, Carlos. He came the same day to do an in-person estimate and his price was unbeatable. Other companies were trying to charge me more because they said the crawlspace below the house was too low and they would need to cut a hole on the first floor of the house. Carlos brought his team and they did the work quickly and efficiently without cutting into the floor. I requested that they finish by noon because I had a meeting and he met the deadline. Carlos made sure to take pictures, explain the work that was done, and materials used. I was very impressed that they did all of this with hand shovels and on their bellies in the crawlspace! He even answered other questions I had about other plumbing issues. They cleaned up and hauled away the old pipe. I'm very lucky to have found a company that is within my budget and committed to quality. Job 2: I wanted to leave a review for the second job that Rooter Tech did on my home. My upstairs toilet was backed up and leaking. Contacted Carlos in the morning and he was there within the hour to diagnose and fix it. With his sewer scope he was able to find out that the clog was caused by pieces of tile that were in the drain pipe - likely from renovators improperly installing the toilet and tile. He expertly jetted everything out, including all of the pieces of tile, which was not easy at all. He was persistent and worked on it for a couple hours to ensure we didn't have to open up any pipes or cut through any walls. It definitely could have been a more severe problem for someone with less skill and inferior equipment. To ensure I didn't have any future issues with clogs, I got Carlos to install a Flushmate toilet as well. For the labor involved, equipment, and toilet, I believe I was given a fair price. I appreciate that Carlos was available and committed to doing the job completely so he doesn't have to come out for the same issue again. read more

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Originally got a quote from Hart services to help deal with a clogged drain and broken piping. Their ask was considerably higher than I expected, over $10k ranging as high is $18k, depending on how much I got replaced. Rooter Tech came within an hour or so of me calling, and were able to get the work done that day for considerably less (~$4k). Still more than I hoped to pay, but considerably less than Hart and I got more of an honest impression from Rooter Tech. read more

Carlos and his team are amazing. They're professional, punctual, efficient and incredibly helpful. The prices they quote are fair and they have solved all issues I had! I highly recommend Rooter Tech to anyone else having plumbing problems. read more

Great and prompt service and the ability to work with their customers makes them stand apart from the name brand services that will charge you as much as they possibly can. read more

We called late at night with a main sewer line back up and all of our drains were clogged. Carlos said he would have his guys out first thing, and at 7:30 AM, Junior and his partner showed up and got on it right away. They had the problem diagnosed right away, charged a fair price (especially for the emergency work). I even asked them to change a toilet seal which they had to go get from the hardware store and they were done within 2 hours of arriving. Fast, fair, and professional. I'd 100% call them again. read more

When we had a "major water event" that led to water pouring through the ceiling from a crappy toilet valve, we called Rooter Tech and Carlos walked us through how to shut off our water, including FaceTiming me to show me what it should look like and what tool to use. He was there in a true emergency, then came the next day to fix the problem. We had him do some additional work for us to prevent future issues and he took the time to explain the quote and was on time and worked until 11pm (along with his associate Junior) to complete the job in one day as promised. We will absolutely use them in the future for anything plumbing related. read more

Great experience. Carlos did a great job installing my new garbage disposal. He was not only quick to respond to my request for an estimate, but showed up on time, quoted a fair price, and was prepared to do the work right then. After going over the install with me, he cleaned and sanitized the entire work area. I definitely recommend hiring him. read more

Just had a great experience with Rooter Tech. Two of there technicians Jr. Tau came out and were able to diagnosis the issue as well as solve it within an hour. The pricing was great and the customer service was even better. Very blown by this experience and when needed will use Rooter Tech in the future! read more

I got home yesterday evening to discover that my kitchen sinks were plugged -- as in plunger- and Drano-resistant plugged. I called their office. They were willing to come out that evening but suggested that it would cheaper for me to have them come in the morning about 0730, if I thought it could wait. Which I REALLY appreciated. They told me they could just "snake" it, but it would be better to "jet" it (flush with high pressure water) through the roof vent. And if I wanted to pay for it, run a camera through there to take a look at the blockages. I have a nearly 60-year old house, so I opted for the slightly more expensive option (about 1/3 more than just snaking). I am SO GLAD I did. They discovered during inspection that some of my cast-iron parts had age-related corrosion that was leaking! While I could not have them do that repair due to an "inside water/plumbing lines" insurance issue, I will be recommending Rooter Tech to EVERYone and will use them for all my projects. I found out they can also do tunneling repairs to water source lines that don't tear up one's driveway and yard! read more

Junior and his partner showed up, examined the issue and immediately summed up the options I had before me which made my decision a heck of a lot easier! These guys took the old hot water heater out of my home and replaced it with a brand new one and it was promptly installed! I can say that these guys are what professionals look like!!!! read more

I called Carlos at 8am and by noon that day he had cleaned out a major blockage in our sewer. He arrived on time and was very helpful. We will definitely call him again in the future for any plumbing needs. Thanks Carlos! read more

Heard about this business from the reviews on Yelp and others,I needed someone ASAP and they answered the call.Carlos and his guys were here within an hour,accessed the problem and took care of the problem. Excellent service, good value and very professional, thank you Carlos. read more