Please don't waste your time on contacting this company, I made an Apt at 10:00 am for between the Hours of 1:00pm and 3:00 pm dispatch called me at 2:55 pm to tel me that they were not able to do the job. Could them at least have the decency of calling before ? I would never use this company or recommend it to anyone ! read more

Update: Ben and Daniel came first thing to review the job (Daniel in training) Ben Miller is your Guy when you need a plumber. We are so impressed with this company. He spent about an hour with us this morning going over the job and he's helping us so much to be the liaison between us and our home warranty Co. The project didn't get worse , only better . They cleared away some roots they found near the pipes (getting rid of the offending hibiscus ASAP) Installed a shower head for me , installed a new toilet , fixed the clog and pipe and its all been super smooth. They did everything they said they would do on time and no BS, no attitude . Both Jose & Ricardo show up with a smile and good attitudes . Cleanup was amazing too. Barely lifted a finger . Ricardo & Jose are the crew your want . We will be clients for life (hoping we don't need them too much) When you find a good contractor keep them! We also treated them quite nicely . I made some cinnamon rolls for breakfast and Toppers pizza for lunch. They did such a great job cleaning up I posted the before and after . I continue to highly recommend them for all of your plumbing needs . Yesterday: Another plumbing emergency has indoctrinated us into the "new homeowners money pit club". While we love our home & we did our due diligence yet WOW! You don't know what your buying until it comes up in your drain. Saturday night about midnight while attempting a shower the shower pan was up to our ankles , promptly exiting then plunging brought up a baseball sized hair ball from the previous owner . FF Monday Ricardo & Jose we're prompt and professional. They got right to work on the clog. Ricardo knows how to diagnose and when to call in the camera. Ben arrived about 10:30 after Ricardo tried several times to unclog . Upon hydrojetting and further inspection by Ben with the camera down the main line we found an area that the original contractor placed so much pipe glue it leaked through seam dried hard as a rock inside the pipe and has been snagging anything moving by it since the 80's . The pipe is causing the obstruction. It covered about 1/3 interior of pipe and everything was getting snagged on it. The bad news is what we thought a rooter job is now a hole in our guest room closet and pipe replacement, toilet replacement and faucet replacement in same bathroom. Original clog was in our master bath . Since owning this home the guest toilet ran very slow , no pressure in the flush at all. The clog just so happened to be in the other side of this wall . We elected to use closet entry and Ricardo suggested so we didn't have to break the tile floor . The shower stop was broken when we moved in, so we had them replace while they were here . Our home warranty company has been a serious PITA through this ordeal but these guys just keep on pushing on. Ben has experience working with them so he's been an awesome help navigating those calls. I'm more frustrated with our warranty company than anything. The guys cleaned up before they left this evening and will be completing the job tomorrow . fingers crossed it doesn't get any worse . Even though it's been a exhausting day for all of us, I'd recommend this company for any emergency. Service with a smile . read more

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I never write reviews, but I need to rave about Miguel and Jose from Rooter Solutions. They came to install a new hot water tank but they went above and beyond in helping me troubleshoot an issue with my gas stove. Since the water tank needed an extra layer of problem solving (due to a pilot light that wouldn't stay lit), they helped troubleshoot all the way back to the source with a possible gas leak. While waiting for the gas company to come out, they pulled out my stove, checked the connections, and put joint tape in to seal leaks there. Then they cleaned the disgusting goop that accumulated behind the stove all these years. They wouldn't accept a tip for all this extra effort as well. I could tell they are knowledgeable, and I appreciated their courtesy and dedication to solving the problem at the root. This company will always have my business. The owner of this company (Shawn) was also so kind and knowledgeable when we made the decision to update the gas tank. He was so willing to explain his work and he also had that rare ability to problem solve in a fluid way, initially (and correctly) identifying that our gas tank could be empty. I will always call them in the future. read more

Anthony was great! He was courtesy. Profesional and a nice guy. I would call again and request Anthony again. Five star revue.

Horrible company with terrible service. They came to clear a sink drain. The guy lied and said he had to get to an exterior clean out and it would be a big job. It took him less than 10 minutes charged 330$. All he accessed was the pipe under the sink. Don't trust them. read more

Ricardo and Alex showed up at the scheduled time, took the necessary precautions for these (Covid) times, and completed the work quickly and efficiently. Nobody wants emergency sewer line repair - particularly not on New Year's Eve, but Ricardo was professional and personable throughout. Job well done. read more

Besides my other plumber I have never really dealt with an honest plumber. I was in or hurry because my major drains clogged. They came out cleared the clog and waiting to hear back to see if they need to do some more work. read more

We checked with several plumbing companies nearby regarding an issue with a clogged shower drain. Rooter solution gave us a very fair estimate for the fix. Carlos from Rooter Solutions came out and snaked the shower drain to clear the clog. He was professional, efficient and courteous. Carlos also diagnosed a potential issue with a different bathtub drain and suggested a solution that made sense. I was very satisfied with the service. read more

They came out and did work on one of my rentals, they had fair pricing and they were very professional and all the work was done same day. Thank you you guys! read more

I called Rooter Solutions late on a Saturday night and was sent a plumber roughly an hour later to fix a leak/backup in our sewer line. It turns out our townhome complex had some major plumbing issues caused by root intrusion from a tree. Over the next week the team at Rooter Solutions were on our property multiple times to diagnose and fix the underlying problem. They worked in a timely manner and fixed the problem promptly once it was discovered. I found them to be honest, fair, and easy to work with. I must especially point out the efforts made by one of the plumbers, Ricardo Alberth, and his supervisor, Robert. Ricardo was the plumber assigned to me the night of the initial incident and was on my property no less than four times in the intervening week, two of which were calls late at night over the weekend. He graciously fixed some minor issues free of charge that were discovered after the main problem was fixed. I recommend him highly and would not hesitate to work with Rooter Solutions again. read more

Robert went above and beyond the call of duty. He wore shoe covers, respected my wishes, and did excellent work.

A week and a half ago, after the first heavy rain of the season, I found out that I have clogged drains all over my house. Almost drenched in the rain, I was frantically cleaning up the drains in the backyard as few areas are getting flooded. I called Rooter the following day and they showed and explained to me what the issues are. I lived in an older house and we came into conclusion that the best thing to do is to install new system. They started work that following day. I'm so happy that I made that decision. With the heavy rains that came in last night, I'm happy to say that Rooter did a great job. I went outside to inspect and no standing water anywhere that I can see. It's a good investment long term. They are very professional and punctual. Thanks to Pablo, Manny, Robert, Vicente, Javier, Daniel and to other folks that came in to help. They have to race against the impending long week of rain. They worked long hours and showed up on a Saturday to get it done. They left the place cleaner than what it was before (they offered to take some of the big trash item that I have as I've no clue how to dispose of them). I highly recommend them. read more

Ricardo came to clean out my bathroom drain very professional safety precautions very pleased with the service

Great service! Miguel and Sean came by and fixed the problem quickly! Provided additional estimate.

Called them under emergency circumstances. Responded promptly. Were thorough and professional as well as Covid conscious. Problem appears corrected. I'd call and use them again when needed. read more

Daniel came and fixed everything in two visits and quoted me up front and stuck to his word. Very polite. Would call them again in a heartbeat! Thank you Daniel! read more

These guys are legit! Fair price for great work. From the moment I called they were able to not only come out sooner than anyone else but they provided a narrow window of arrival (not a 4 hour window) and called to keep me updated. Donnell was awesome, super thorough, fixed the blockage and took the time to explain everything. Can't recommend these guys enough! read more

Ricardo and Rob Rock!!! They hydro jetted...and installed new toilet. Fast service and fair price. Def calling them when i go tankless on my water heater read more

This is the 2nd major repair we have had them do and they did a fantastic job both times. Miguel, Juan, Benjamin did this latest job and they were fantastic explaining things in simple terms so that we could understand and not using plumbing terms and expecting us to understand. They were courteous and friendly and cleaned up after they completed the work for the day as best they could. We were told it was a 2 day job and they finished on time. It was a huge job but they did it in a timely manner and were always ready for whatever came up. By far one of the best companies to hire. If you want quality work at a fair price call them you wont be disappointed. read more

I started 2021 off with a possible break in my pipes and frustrated trying to find a plumber for a 3 story condo (was turned away by 2 other companies). Rooter Solutions was awesome. Gloria was so professional when she answered the phone and worked with me with videos of my problem even before the plumber came. Robert was SO polite and worked VERY patiently with me. He called his supervisor (owner?) to consult and I heard the supervisor say Thank you Robert. That says A LOT about a company, treating their employees with respect. Maybe my year isn't off to the best start but in perspective, I found a plumbing company that I will always call for any issues. I HIGHLY RECOMMEND THEM! read more

Ricardo was great! Fixed the problem in a snap. Business as usual. Thank you so much!

An excellent company. I had hydro jetting done to clean out some invasive roots in my sewer line. Carlos Torres who handled the job onsite was not only courteous, friendly and informative, but also very efficient. As well, he provided free before and after video viewing of the sewer line unlike another company who offered to provide it at an additional cost. I would not hesitate to call on Rooter Solutions for any plumbing issues, and highly recommend them to anyone searching for excellent service at reasonable prices. read more

I had such a wonderful experience with Rooter Solutions Plumbers. They are very professional, considerate and do an excellent job to make sure you are happy with their work. They changed all of our drain (sewer) pipes underneath our house (horizontal and vertical) - iron galvanized pipes that had gotten badly corroded over the past 70 years, with ABS (very durable) pipes. They also changed the drain pipes that go underneath our front yard all to way to the city sewer line in the middle of our street and installed three cleanouts. In addition, they installed two new toilets and unclogged our toilet on several occasions. So, while we did have to wait for permits and a bond to be approved, Fernando and Pablo, were always giving me updates and stopping by to check on things. They did a lot of work which they were not responsible for, but went out of their way to make us happy and got professionals to come and do the repair work like patch up walls, retile our floor, change sprinkler pipes and heads, etc... I can't say enough good things about Rooter Solutions. They are so great. You won't be disappointed with their work. They are very kind and courteous; plus, they gave us discounts along the way. So, you can't go wrong if you were to hire them for your next plumbing project. Thanks! :) read more

A big shout out to Christian at Rooter Solutions! I tried to fix a backup for 4 days and finally gave up. Not only did they send someone within hours by 2 PM, the blockage turned out to not be a simple cleaning job. At 6 PM he brought in another coworker and more powerful machinery. They had to install a clean-out (I didn't have one go figure), and still took until 11 PM to find the blockage that was 72 ft away from my home which even a blade could not remove. Finally a powerful jetter blasted it out. It was messy, dirty, cold, entailed hard physical labor on a Saturday night, and not a single complaint! He promised to get my water running before he left and he did! I found Rooter Solutions in the Smart Saver magazine, and the claim that "Exceptional Services are Guaranteed" was indeed dead on! Thank you again Christian!!! :) read more

Ricardo provided excellent service. He was very professional, on-time, diagnosed the issue and completed the service the next business day. Thank you for great customer service Ricardo! read more

The Technician from this company was very cautious about wearing mask and other precautions while working during this Pandemic. He was courteous and helpful. Satisfied with the job done. read more

I replaced my main line on my property with ABS but never got the short section from my property line to the city sewer and was getting recurring roots. Called my usual company LA Hydro and they were busy so decided to look to see if someone else could send a hydrojet truck out. Contacted Rooter Solutions and they came out in a few hours. When he got to the problem area could see the old clay pipe was getting bad. The manager, Alberto, recommended fixing the part of the line from the property line to the city sewer main which was about 10 feet. He gave me an estimate to dig a hole and shoot a liner from my property line to the city connect. Since the line is locate under a slab of concrete told me they would be able to excavate from the side to get to the line so wouldn't have to bust up any concrete. The estimate seemed reasonable and said would credit me for hydrojet call as well. Called my usual plumber to see what he thought. Told me the price was very fair and that he wouldn't do any better, especially since they credited the hydrojet, and if they seemed legitimate sign them up. Finalized my paperwork, which was a Thursday, and they were there first thing following Monday morning. Johnny worked all Monday digging the trench with a little help from an assistant on Tuesday morning and they were ready to shoot the liner by noon. The liner guy was done by 3. Johnny, Alberto and team did a great job. Hoping don't need to see them again for a long time but would recommend and use again. read more