They were polite and caring people - two young men showed up one worked one helped as needed -…read moreafter an hour and half working on bathroom sink and kitchen sink the one young man went under the house and discovered the kitchen pipe had a hole in it - within 5 mins he charged me $95 said he'd come back with boss with estimate next day - poof they were gone - never heard back from them Then next day we used Rooter Man, LLC again nice gentleman came - turns out they were all nephews in the family - then things turn to hell - we explained the issue and what happened and how we were abandoned - we agreed sink drain needed estimate - he went under and viewed the issue - decided to work on bathroom sink and fix that for $150 since we wasted $95 day before and they were nephews - he didn't have a watch or phone on him - 4.5-5 hrs later he fixed the bathroom clog - his boss called US TWICE to contact him and check on him because if time - gentleman admitted he lost track of time and didn't realize he'd been there that long - ended up charging us $361.25 - problem I had was he didn't track his time despite us telling him and checking on him - he promised to come back and give us estimate - no call next day - we called they denied knowing us we provided details - response "OH" - well we will be out after he finishes his current job for estimate - again no call another day no water usage - 4 days now Here's the issues I have - we were honest and said we were concerned about price because we are on disability - we were honest about it and said estimates would help - then find out both companies refused to come out for estimates because "we don't have money" our disability and senior status was used against us - I had an issue either this along with the extra costs for repair because person on site chose not to track his time - then denied service - then the gentleman threatened physical harm on me because I dared to question their actions and choices and said I had an issue with moving forward with a $100 check he was given - avoid Drain Master and definitely avoid Rooter Man, LLC in Toledo if your a senior citizen and/or on a fixed income these people will rip you off and treat you badly they have no respect or decency

The guys went right to work, explained what they were going to do & how much it would cost.read more

Phenomenal company that's actually...... Wait for it...... HONEST. Good pricing and Scott was…read moreawesome on site showing my daughter all of the tools and teaching her about them (she's 3). Gas line was put in quickly and they made up for a delay caused by a supplier dropping the ball. THEN to make things even better, I needed them to come out a second time to check a flex line I installed and they came next day. Highly recommended and will use them again if ever needed. My only critique of them would be their early morning time windows of 8-9 usually arrived at 930 on account of their morning meetings. All other times of day they are punctual and called before arriving.

Fixed a stubborn drain that was clogged the same day we called. Polite and professional company.read more

I had a pipe burst and was recommended Alternative Plumbing by our previous plumber who retired. AP…read moreanswered the phone and got me an appointment the same afternoon. There guys who came out were nice, knowledgeable, and really knew their stuff. 30 minutes later, everything was fixed! Great job at a fair price! Just FYI, the phone number on Yelp is the wrong number. Look it up.

Had kitchen sink back up Conner and Cody came too my home…read more Very professional , polite well mannered Snaked my sink and replaced the parts till my sink quit leaking I wonder recommend this guys

First we had Drain Masters - They were polite and caring people - two young men showed up one…read moreworked one helped as needed - after an hour and half working on bathroom sink and kitchen sink the one young man went under the house and discovered the kitchen pipe had a hole in it - within 5 mins he charged me $95 said he'd come back with boss with estimate next day - poof they were gone - never heard back from them Then next day we used Rooter Man, LLC again nice gentleman came - turns out they were all nephews in the family - then things turn to hell - we explained the issue and what happened and how we were abandoned - we agreed sink drain needed estimate - he went under and viewed the issue - decided to work on bathroom sink and fix that for $150 since we wasted $95 day before and they were nephews - he didn't have a watch or phone on him - 4.5-5 hrs later he fixed the bathroom clog - his boss called US TWICE to contact him and check on him because if time - gentleman admitted he lost track of time and didn't realize he'd been there that long - ended up charging us $361.25 - problem I had was he didn't track his time despite us telling him and checking on him - he promised to come back and give us estimate - no call next day - we called they denied knowing us we provided details - response "OH" - well we will be out after he finishes his current job for estimate - again no call another day no water usage - 4 days now Here's the issues I have - we were honest and said we were concerned about price because we are on disability - we were honest about it and said estimates would help - then find out both companies refused to come out for estimates because "we don't have money" our disability and senior status was used against us - I had an issue either this along with the extra costs for repair because person on site chose not to track his time - then denied service - then the gentleman threatened physical harm on me because I dared to question their actions and choices and said I had an issue with moving forward with a $100 check he was given - avoid Drain Master and definitely avoid Rooter Man, LLC in Toledo if your a senior citizen and/or on a fixed income these people will rip you off and treat you badly they have no respect or decency

Beware. We had a water main leak at the city connection. The city gave us 10 days to fix it. We…read morecalled Rooter Man. Over the phone he said it would run between $1800-$2200. I envisioned they would bring out excavation equipment and potentially replace the entire service to the house. Instead, the two men used a hand shovel to dig a 4'X4'x4' hole to find the leak. They were able to replace a 12" section of the service line and connect it to the city. They did a good job. They were on site for 5 hours. When they were done they asked for payment and said it would be $3500 dollars because it was more difficult than they expected. I refused because it was not in the estimate range given. Eventually I paid $2600, about $260 per hour per man.

No service was completed. It all stopped with an estimate. I had materials provided and only…read morerequested a tech to unscrew an expansion tank and replace it with one I had provided. Maybe a twenty minute job? $400 estimate. No thanks. I've been a contractor most of my life but charges like that are ludicrous and shouldn't be allowed. Mr Rooter spent their time and resources to provide an estimate that was totally unacceptable. I won't be recommending them to anyone.

Total rip off my family had these guys come out and they charged 2900 dollars to not even fix the…read moreissue. They where to come out and fix a clogged toilet which they then charged for random things that where never done. They said that their sub pump was bad in which they took and the sub pump was brand new. Asked for the pump back and they wouldn't return the pump back. Not even a week later the toilet had the same issue and this company wouldn't even stand behind their work and come check it out. This company is a total rip off avoid this company at all cost go somewhere else

We had Jacob he did a great job repairing our water heater in a timely manner. Very nice and…read morepleasant. Will hire again.

They came out the same morning I called. Right on time when scheduled too. They cleared the main…read moredrain and showed me the camera inspection footage. I would highly recommend.

Nicholas was able to come take a look at our clogged tub the same day. He was actually able to…read moredetermine our issue was way more minor than we thought. Very grateful for his honest work and prompt help.

Wow! I called Nick earlier today about a plumbing issue. He was in the area with another job and…read morestopped over right after he finished. Before I knew it, he had fixed the issue. I had used him in the past and he was great and now again. Very warm, honest, articulate guy. I highly recommend Nick.

I hired Bears Repairs because my hot water heater went out. Bear and Zeth came out to assess the…read moresituation. They were both personable and kind and communicative. We discovered that the water heater would need to be replaced. Bear walked me through all of the things that I would need to get at home depot in order to replace the water heater. They were able to get the job done with no trouble at all. He even hauled away an old appliance I had sitting around. I would hire these guys again in a heartbeat as the price and friendliness has no competition.

From the owner: Here at Bears Repairs , Inc there is no job thats too small , we do everything . Plumbing ,…read moreelectrical , drywall , painting , section 8 codes , Historical restoration , roofing (no major roofing) tree removal (yard work) , mechanical work and heavy mechanical work .

We were in the process of buying a house that had a septic system! We were highly encouraged to get…read morean inspection on it, we knew nothing about septic systems! I called around and Craig from Grodi's seemed very knowledgeable, personable and was one of the only people that actually preferred us to be there during the inspection! Craig was great, he took time, explained everything to us, showed us everything he was explaining! Thank god we had the inspection and Craig was the inspector, he was honest, extremely knowledgeable and just a good person! Thanks to him we didn't buy a house with a bad septic system! They will definitely be our go to for any septic needs; inspections, cleanings & repairs! Great Company!!!!

From the owner: Previously Known as Grodi's Septic Tank Services. We Are A Family Owned And Operated Business…read moreServing Our Community For Over 25 Years. Our Mission Is To Provide You With Exemplary, Courteous, And Affordable Service 24 Hours A Day. We Are Licensed And Insured. AMENITY We Offer Senior, Military, And Multi-Tank Discounts.