Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

Azzi is hands down the best! When my old water heater finally gave out, I reached out to him to…read moreinquire about a tankless heater. I figured if it wasn't much more than a traditional tank heater, I might make the investment. He thoroughly explained why it was NOT the best option for our older home and pipes. Any other person could have said yes to upcharge us (and leave us with a nightmare to deal with later on!) but Azzi was super honest and forthcoming. The installation required a little more work than the standard (water heater was set up on a wooden stand that was giving out) but he took care of it like a champ. I will recommend Azzi and his team to everyone I know.

Excellent service once again. Azzi did a great job helping me with my yearly maintenance on my…read moretankless water heaters. He knows his stuff and is super helpful at answering any questions I had. He also took time out of his day to help me with another system and helped answer some questions/ concerns I had. I will continue to use him in the future and I highly recommend anybody do the same as the peice of mind is great knowing the job is done correctly.

Ari just left my place and I couldn't be happier. I called him to unclog my bathroom sink and he…read morewas pulling up in front of my building 20 minutes later. 10 minutes later, he was done. He quoted me a great price. Did what he said he'd do plus some extra. He also took the time to educate me on why my clogs keep happening and what I needed to do to prevent them. All and all, Ari is a great guy and a knowledgable, dependable plumber. I would highly recommend calling him before you call anyone else.

Finally a seasoned plumber who really knows his craft. 100% calling him first next time. Arie was…read moreable to quickly unclog a bathtub drain that 2 other plumbers told us would have required "opening the ceiling below the tub ($$$)". Arie immediately was skeptical of the prior plumbers' assessment and was able to FIX our tub without an expensive repair. In the same trip he changed out our garbage disposal and spotted several other helpful things for me to fix around the house (not him trying to upcharge; just him being knowledgable and helpful). Highly recommend.

Very, very reliable company! I have used this company 3 times now and I will not use anyone else!…read moreThey came to my house last night at 10 pm right away for a sewer back up and finished the job in just minutes! Thank you so much Bright Side for another amazing and professional job!!!

Freddy and his son was able to come out earlier than scheduled with their equipment, He was able to…read moresnake my main drain with his 125ft snake in no time at all!

After 11 years of faultless service my Navien NPE-240A tankless water heater threw an error code…read moreand needed emergency service. The installer was unavailable to evaluate it today so I put it out for the Yelp Pros which is how I got in touch with Payless. Michael int the office reached out to me promptly. Gave me the service fee up front and said they could have a tech present between 10-12 today. Joseph was at my house at exactly 11:00am and went right to work. With the help of a factory tech at Navien, Joseph was able to quickly diagnose and correct the problem associated with that code and didn't require an new parts to make that happen. As I am not a professional, I would have taken Joseph's direction if he had wanted to up-sell me, but he did NOT exploit that opportunity. His honesty, competence and desire to invest in repeat business overrode the pure profit motive and that will serve both he and his company very well. I would not hesitate to contact them again should I need any further service in the future. It's rare to find such honesty in the trades these days.

I had a great experience with both technicians, Danny C and Evan B! You will be so lucky if either…read moretechs get sent to your house because you can tell they're very honest and very hardworking. They take their time to diagnose what issues you may be having with your water heater and they're sooo patient in explaining it to you. They were detailed in their explanation, respectful of the work space, and thorough in the clean up afterwards. They also explain all of the options you can have in terms of repair and/or replacement, financing or not financing -- without any pressure to go either route. We've decided to go with a full replacement of our water heater, which we confidently feel that they will do a great job on. Will come back with an update on how the installation goes after it is completed! **UPDATE** Derrick did an amazing job on the installation of our new tankless water heater! He helped me download the app afterwards and took the time to explain how I could control the temp through the app. I wanted to wait for about a week before I updated my review, just to make sure everything was running smoothly. And we haven't had a single problem since! And I will never take hot water for granted ever again. Thank you, Payless and all of your great techs that helped me with my water heater. Will definitely be referring them to friends and family.

Just fyi, Sarkis did an amazing job helping me with my broken drain pipe in my townhouse. Sarkis…read moredid an Outstanding job with making sure my drain pipe was fixed so we could use our bathroom sink again. Additionally, he was very helpful cleaning up the vanity sink area and the bathroom floor when he fixed the drain pipe issue. Thanks James

hired this company for an emergency sewer repair after my basement flooded. We initially agreed on…read morea $4,500 sewer line replacement. When additional work was discovered--breaking concrete and repairing another three feet of pipe--I was verbally quoted a total of $6,500, which I agreed to. I was never informed or consulted about charges totaling $10,000, which is what I was ultimately invoiced. The foreman pressured me to sign the contract without fully explaining it, and I felt taken advantage of given my age and understanding. There were also concerns about missing copper piping from my basement after the job was completed. The lack of clear communication, unexpected billing, and unresolved issues made this a very frustrating experience.

Pride Plumbing truly lives up to its name. I hired them to install a new toilet, and shortly after,…read morea leak was reported next door. Naturally, I was concerned it might be related. I reached out to Sarkis, who came promptly, removed everything and reinstalled the toilet just to be absolutely certain it wasn't the source of the leak, which it wasn't. Sarkis was professional, responsive, and genuinely reassuring throughout the process. His calm demeanor and attention to detail made a stressful situation much easier to handle. I highly recommend Pride Plumbing if you're looking for reliable and trustworthy service.

We were having a plumbing emergency and Sarkis the owner of the company completely saved the day…read more He was able to handle our problem within a few hours and sent his best person. He sent Alex who is basically the Delta Force of plumbers. He fixed the problem and was very kind, efficient and courteous. I would've given this company six stars if that were even possible. Highest of recommendations!!! Sincerely, A very satisfied customer

Thank you to Armando for the quick and efficient visit!…read more Booked last minute for a clogged kitchen sink. Armando came out the same day within a couple hours and walked me through the issue and pricing. He was very thorough, friendly and kind. He's got magic hands!

wanted to share my positive experience with your service. I truly appreciated the free, detailed…read moreestimate provided before any work began. While the scope of work was slightly over my budget, the overall experience was excellent. The scheduling process was seamless; I called in and was immediately given a legitimate service window. I would highly recommend this service to others.

Had an amazing experience with ZH Plumbing and Water Heaters. From the first call, Zorro was…read moreincredibly responsive and easy to work with. I initially contacted him to perform maintenance on my tankless hot water heater since I had just moved into a new home. Zorro showed up on time, was extremely patient, and took the time to answer all of my questions (it was my first time dealing with a tankless system). Because of how great the experience was, I ended up asking him for a quote on a whole house water filtration system as well. During the installation, one of the filter tanks unfortunately had a crack. Zorro immediately got on the phone with his supplier to get a replacement as quickly as possible. He kept me informed every step of the way, even sending me the tracking number so I could follow along. When the replacement arrived on a Saturday, Zorro was at my house within the hour to finish the job. That level of responsiveness and accountability is rare. It's also clear he really knows what he's doing. He even handled cleanup and made sure everything was working perfectly before leaving, which I really appreciated. You can tell he takes great pride in his work of the finished install. If you need a plumber just call ZH. Highly recommend.

I had an excellent experience with Z & H Plumbing & Water Heaters. They recently installed a new…read morewater heater at my home and the entire process was smooth from start to finish. They showed up on time, explained all my options clearly, and gave me a fair, upfront price. The installation was done professionally and efficiently, and they left the area clean like they were never even there. You can tell they really know water heaters inside and out. What impressed me most was their attention to detail and customer service. They made sure everything was tested, working perfectly, and answered all my questions before leaving. If you're looking for a reliable plumbing company in Los Angeles for water heater installation, I highly recommend Z & H Plumbing. Honest, skilled, and professional.

Martin and Julio were great. They were very professional and paid extra detail to keeping their…read morework area clean. They serviced a leaky drain and installed an access panel to our tub on the second floor. Their quote was competitive and fair. I already recommended them to my neighbor.

Had great service from this company. Needed a main line sewage cleanout; received quick response…read moreover the phone and technician kept to his appointment time. Gulio quickly fixed our immediate problem and gave quotes for longer term fixes, should we choose to do that. About 2 weeks later, had water heater problems. Contacted A Team Plumbing, Gulio came out within 2 hours of our call, thoroughly explained our different replacement options, and by 3 pm the same day, we had hot water again. Their technician, Martin helped Gulio with the job and their install was very professionally done. We had inquired to Lowe's for a quote and A Team's price was within $5.00 of theirs. We're happy with A Team's price and especially the service!