We tried to go to a nearby new popular bar but not being able to get close to the bar to order a beer, we stepped into Root Down for a quieter drink. We were really impressed by the open space, the lavender painted brick walls, the long bar, the outside patio and the friendly bartenders. The bar did not stay quiet for long as I think everyone else had the same idea. Fortunately another bartender came in and we were attended to quickly. I love trying new things and enjoy a server who can give me suggestions and knows a lot about the drinks they serve. With over 30 beers and 3 wines on tap, I was impressed. Our bartender suggested a shandy which is made with 90% beer of your choice, a lighter one for me, fresh lemon juice, fresh made rose petal simple syrup and fresh mint. This drink was so refreshing you could drink them all day long. Even my friends who claimed they did not really like a shandy agreed this was the most delicious shandy ever. Next time we are going out at Five Points for a drink, we will make Root Down our first choice. read more

Root Down Jax - Shandy - Beer Bar Near Me - Jacksonville, Florida

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We love it here! Their shim cocktails are delicious - we try and grab a Cloak and Dagger anytime we're in the area. Chill atmosphere

Place is kind of hidden by sun ray. Tonight was my first visit. Adorable place with perfect atmosphere. Drink was delicious. Outdoor patio are was great. Bartender was so friendly!! Will def go back and bring a friend. read more

I stopped in here last night to meet some friends. Then pick up a book or two and get them signed by this girl friend of mine. Maybe you know her Calli Marie? If not she is a great baker in our town that shows her wares next door at Brew. Ok Root Down, it's a small place with the homey feel. Like I was told last night it gives off a homey warm feel. I ran with it and let it go. They do have a sweet outdoor space with some nice tables and chairs. The drinks were really good or so I'm told. We hung around for a bit mingling and talking with friends. So it's a nice place to hang and get a drink of a brew. read more

I dropped in after a Cork Open House because the night was still young and we were still flying high from the art show. I had never been to Root Down (although I've frequented 5 Points since I was in high school). I was quite surprised by the modernity and the sleekness of it. I like minimalism, it just took me by surprise since it seemed more NYC than Jax (and I'm not dissing Jax). The space looked very large especially with the vista of the patio beyond. I thought it was very inviting but the music was turned up too loud for conversation and it didn't seem set up for dancing. It was also very dim but the low level lighting was tasteful, and they had a colorful trance type of video projected on the wall which added to the hip vibe. I don't mind hip, it has its charm. What I don't like is when the bartenders are too hip for their customers. I'm not saying they have to be my best friend but the charm level should be a notch above robotic. At least emulate AI (Artificial intelligence). Regardless, we had a nice night. We retreated to the patio lit romantically with a string of bulbs, enjoyed the company of friends and a couple of white sangrias. I might give it another go since I appreciate the aesthetic. read more

Root Down Jax - Beer Bar Near Me - Jacksonville, Florida

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So we come in to a bar to have a drink... There are five of us who paid for drinks... And they asked us to hold it down. The little skinny bartender walked past four patrons and asked us to hold it down in a bar! Are you kidding me? The music was loud. We didn't read anything about it being library night. We will never come here again. And I'm quite certain the five of us would have paid more for our drinks than the young people at the bar drinking water. Don't go there unless you plan on being quiet. read more

I absolutely love root down. The atmosphere is cool and calm without being pretentious. Lillian is a fantastic bar tender. They have an outdoor terrace as well as plenty of indoor seating. This is my go-to bar in the riverside area. read more

fun, clean, aesthetically pleasing. i love the champagne cocktails - lavender green tea is where it's at. the back patio is beautiful and the bathrooms will greatly improve your selfies. read more

SUPER BAD, TERRIBLE service! My friends from Europe were visiting and we were excited to try a new trendy place however deeply disappointed. The bartender didn't even smile at us and it appeared she was having a in depth personal conversation with someone at the bar. When I asked if we could order a drink, she gave me the stank eye look and threw a menu on the bar as if I interrupted her from her conversation!!! I asked if there was another bar out back and she said no, then her friend whom she was talking to yelled at me, saying I was being rude!!! Not cool considering your a bartender and I'm a customer. Completely uncomfortable experience for all of us! Go to Root Down if you want to be put Down and let Down. SERVICE is definitely thumbs down! read more

Went here with a few friends. They had a pretty decent selection of cocktails, and we asked them if they could make a spicy drink. They said sure, and proceeded to give me a beer with a salt rim and Tabasco sauce poured on the top of the can. Wtf?! It was, of course, disgusting. If they couldn't or wouldn't deviate from the cocktail menu that's fine, but say so. I will never return to this place. read more

One of my favorite bars in Jacksonville. The vibe is very low key and laid back. It is a no frills place, but in a good way. They always have good beers on tap and good specials. Plus, the outside area is incredible and smells great. Highly recommended. read more

Only open a few months. Great decor and atmosphere. Beer and wine with a decent selection. Outdoor patio out back. I would have given it a higher rating but the bartender dude seemed more interested in the TV than waiting on customers. Bike night on Mondays. I'll be back. read more

Very disappointed in management but not the bartender. Stopped in for a beer and the place was crowded and ONE employee working the bar. A few beers I wanted were tapped out! The bartender apologized several times as it took twenty minutes to get a beer. The cocktails he was making was time consuming and why they were not staffed accordingly for the streetfest is beyond me. Probably won't be back. read more

What an incredible gem here in Riverside!!! Super friendly staff. Homemade everything. Great open space. Don't miss this one!!

The drinks are delicious, the bartenders are conscientious, they are dog friendly, and there is always something interesting playing on the TV's! What more could someone in their late 20s ask for? read more

We came here randomly on a Sunday and it was slow, so we chatted with the bartender and thought the concept was pretty fun and modern. Came back this Friday night and had a much different encounter. There were three bartenders on, a couple handfuls of people there and it took 10 minutes to be noticed and that was after I said something to one of the bartenders. After our cocktails were served, which were very tasty, none of the 'tenders acknowledged our presence again. We were even sitting right underneath one of the lights at the bar... Having worked in the restaurant and bar industry before, I realize that weekend nights are going to be less of a time for chatting with customers, and more about tending the masses. However, if a new concept is to launch appropriately in the neighborhood, then Root Down might want to encourage their bartenders to be more attentive to customers instead of waiting for them to have to ask for beverages and their check. There seemed to be plenty of time to joke around and flirt behind the bar, so I could see... OVERALL: good drinks, with somewhat swanky atmosphere and chill vibes, but they could definitely work on customer service. read more

I love the champagne drinks and my boyfriend loved all of his menu selections. Great music and great vibes. Bartenders were really nice just took a bit to get the drinks made only because of how their bar is set up, not bartender's fault. Will definitely go back! read more

Love the ambiance here and the shim cocktails!!! Perfect place to grab a drink with friends

I absolutely love this place, and have never had a bad experience. The bartenders are always friendly (and gorgeous) and the wine-based cocktails are delicious and beautifully presented. I love the bare interior and the jasmine-covered patio, and the music always fits the crowd. I love that it is this tiny little hole in the wall that you could easily miss when walking by, but when you walk in it almost magically expands into a modern and minimalist reprieve from its gritty exterior. The bathrooms are also incredibly clean, which is a welcome aberration in this side of town. read more

Wow! Once again, I'm amazed by the callousness of bartenders at some bars. Long story short, a bartender or barback that was busy cleaning glasses could not pull himself away long enough to get another bartender's attention for a customer that needed his drink back that he had not actually finished. Instead, this guys with a ponytail, if that helps to identify him, told the customer that he just needed to get his attention himself at the other side of the bar. When the customer insisted, this guy threw one of his rags across the length of the bar to try and get the other bartender's attention instead of simply walking over and tapping him on the shoulder. If you had watched this guy behind the bar you would right away know the type I'm talking about. He's the kind that thinks that because he's behind the bar, he's way better than the people overpaying for drinks on the other side of the bar. As I was bringing this guy's attitude to the attention of other bartenders, he had that look of "yeah, whatever". I shared a few choice words with him (words I won't share here) and kept talking to the professional bartender in front of me. Anyway, the bartender that did take care of the original customer was very understanding and apologetic even though he was not at fault. So, please enjoy this place but be very aware that there are people behind that bar that are pretty sure you're nothing but a bother and should really just go away so that they can do other things like check their phones or rearrange things behind the bar before they help you. Rant over. read more