I love this place for many reasons but mainly their excellent massages at fair prices! I actually…read morelike it better than the more expensive options since those other options don't necessarily offer better massages they only offer the overall spa experience. But if you're looking for a great quality massage, then this is the place to go to.

DO NOT COME HERE! I had the worst massage experience of my life. My masseuse spent half 30 minutes…read morejust putting pressure on points and holding it in place. No massaging technique whatsoever. She didn't start massaging me until I complained to her. Horrible experience - don't waste your time and money coming here. I'm frustrated I even had to pay for a massage that bad.

The massage was surprisingly good. I had a hispanic young…read moregirl who knew how to meet my needs. It is a little overpriced for the massage alone but the masseuses seemed like they knew what they were doing. Probably won't be returning mainly because of the massage fee ($70) but needless to say it could've been worse.

I saw some of the low reviews here and honestly, I don't understand why. It seems like most of them…read moreare very old ,the place has definitely changed. They have a new team now, and the atmosphere is quiet, clean, and very relaxing. The massage therapists are beautiful, kind, and patient. The service is excellent and professional. Definitely a 5-star experience ,I'll be coming back for sure!

One of the best things I have ever tried, went there not knowing what to expect. The way I was…read moretreated is something completely different from any other spa Ive been to. After my fifth session I noticed reduction in my cellulite, great weight loss and I will definitely come back again.

From the owner: Deep cleansing of an organism(is happening on cellular level), Smoothing Wrinkles (rejuvenation),…read moredecrease of a weight in a patient during the procedure, Incineration of fat,removing cellulite.

Let me start off by saying I did not come here myself, rather I was planning a birthday party for…read moremy wife to have a relaxing day with a few close friends as a break from the chaos of our 3 little ones. I researched several spas, reached out to a couple, but Jana with Lotus Home was by far the most communicative. She responded to my emails with questions quickly. she took care of all the planning since decor is not my strong suit, and I didn't want my wife to have to think about anything. Jana put together a schedule where everyone got their treatments at the same times, so they were able to also relax and enjoy the facility together. When the car dropped my wife and her friends back off at my house, you could see how relaxed all of them were, just in their faces and bodies. I've heard from them all that the service and experience was next level and they will all go back when they want some pampering. Most importantly, the wife LOVED it, the service and attention was top notch. The treatments were calming, the food was plentiful, and the beverages were perfect. The Decorations were above and beyond and her friends have told her we need a floating fruit try for our hot tub at home now. I would 110% recommend this place, especially if you're looking for a private and relaxing event for a spouse or yourself. the cost is more than reasonable for what you're getting. They will plan everything for you, or will happily work with you if you want to plan it too. Thanks Jana, you made 40 my wife's best birthday yet.

Peace and tranquility on earth. I surprised my honey with a spa day and what an absolute treat it…read morewas. From the jump, Jana greeted us with genuine warmth. I made some last minute add-ons to the initial order and Lotus home was incredibly accomodating. Jana and her team work tirelessly to ensure a most zen and pampering experience. Couples massage: Jen and Jade were beyond professional and relatable. They first sat us down and asked if we'd had massages before, if there were any spots they should avoid or focus on. We had an actual conversation prior to the treatment and their delivery was spot on. I so appreciate how Jen and Jade allowed us to enjoy our massage in silence. And every so often, when I had a comment, they chimed in and laughed with my honey and I! Then back to silent enjoyment. Through the entire massage, I felt they were very present, engaging, professional, and kind. Couples facial: Amanda and Tamara were so knowledgeable and skilled in their craft! Every question that my sweetheart and I had regarding skincare, Amanda and Tamara answered. Personally, it can be a jarring experience for me, having someone work so closely to my face. But Tamara's energy was inviting and safe and she was so gentle! After the facial, Amanda and Tamara checked in with how my sweetheart and I were feeling and gave us privacy to slowly get ready for our next experience. Pool/Hot tub: Is there truly a better way to end the day than to soak in a hot tub with palm trees and cabanas? I think not. Part of the deal was a beverage tray and floating food tray. First, Jana knew that my sweetheart and I don't drink alcohol, so Jana prepared non-alcoholic champagne! This was a special treat for us, as normally, we simply deny the alcohol and swallow the cost (that's already included in the deal). It was incredibly thoughtful of Jana to have something else prepared for us to enjoy. Along with the non-alcoholic champagne, she prepared clarifying mint tea, coffee, and sparkling mineral water. So refreshing as we floated in bliss. Then came the food tray. Oh. My. Droooooool. Tiramisu birthday cake, the biggest raspberry macaron, a quarter pineapple artfully displayed in the shell, crisp green grapes, literally the best turkey/bacon sandwich, and a delectable grilled chicken salad. Y'all, literally every single bite was top-tier. To top off the surprise, turns out Jana is the masterchef behind this amazing spread! Everything she does is done with intention and the client's experience in mind. I was simultaneously blown away and deep in serenity. 10 out of 10 would recommend!

Although I've visited Burke Williams spas before, it was my first firm at this location…read more I scheduled a 35 min Relaxation massage and arrived about 2 hours prior to use the amenities. I have to admit that this location is the nicest one I've been to. It's spacious and very fresh and clean in all the different areas of the spa. They have a nice and relaxing waiting co-ed lounge where you can have some tea, juice, fruit infused water and fruit. The amenities are not co-ed. There is a jacuzzi, steam room, and sauna, and plenty of showers. Everything is kept very clean so that is very much appreciated. The staff were all very nice and helpful as well. They do validate parking for the parking structure that is within the Topanga Village (don't park in the outside 90 min parking, instead drive up into the structure towards Total Wines). I am definitely coming back to this location, even though there are several other Burke Williams locations closer to me.

Formal Customer Service Complaint -- September 12 Visit…read more I am writing to formally express my concern regarding the way my daughter and I were treated upon arriving at Burke Williams Woodland Hills on September 12th. We were there to celebrate my birthday with two of my best friends and were looking forward to a relaxing girls' spa day. Unfortunately, our experience at check-in was uncomfortable and disappointing. I want to clarify an important point: we were not late. We arrived approximately 15-20 minutes before our scheduled check-in time. Despite this, the blonde employee assisting me repeatedly told us that we were running late. When we arrived, a friendly brunette was assisting my daughter while the blonde employee checked me in. I provided my name, explained that we were there to celebrate my birthday, and gave the name of my best friend under whose reservation we were booked. After locating our reservation, the blonde employee stated that we were running behind schedule because we were late. I was surprised by this because we had arrived early. I was prepared to complete the check-in process promptly, but the repeated comments about being late immediately made the interaction uncomfortable. She requested my driver's license and then explained that a credit card was required on file. I explained that I wanted the charges placed on my card rather than my daughter's. After I handed over my credit card, she again stated, "Okay, you are running behind schedule. I need to finish your check-in." After processing my card, she placed it on the counter and slid it toward me rather than handing it back directly. She then asked me to sign a consent form on a digital screen. Because the print was very small and difficult to read, I politely asked if it could be enlarged. She sighed and told me she had a paper copy. She retrieved it from underneath the register and slid it toward me, again reiterating that we were behind schedule because we were late. She then told me that, because it was my birthday, I would receive an add-on. I asked what the options were because I wanted to understand what was being offered. She quickly went through them, but I was still unclear and asked for clarification. I felt that her demeanor indicated frustration with my questions. She ultimately told me that my masseuse could explain the options and that she would take me to the locker area. The contrast between the two employees was very noticeable. The brunette assisting my daughter was warm and welcoming. She wished me a happy birthday and told us to enjoy our spa day. Unfortunately, that welcoming attitude was not reflected in my interaction with the other employee. Before we reached the locker area, my two best friends saw us and came over to greet me and wish me a happy birthday. The blonde employee abruptly stated, "We don't have time for this. You are already running late. We need to get you into the locker room area." I found this especially upsetting because we were not late--we had arrived 15-20 minutes early. I was simply being greeted by the two friends with whom I had planned my birthday celebration. If there was a scheduling issue or discrepancy in the system, it should have been explained to us professionally rather than repeatedly telling us we were late. By the time we reached the locker area, what should have been an exciting and relaxing start to my birthday celebration had instead become stressful and uncomfortable. My daughter also noticed the employee's demeanor and independently expressed that she felt uncomfortable with the interaction. I am bringing this to management's attention because I believe this interaction warrants review. Repeatedly telling guests they are late when they have actually arrived early is inaccurate and unnecessarily creates a negative experience. I understand that Burke Williams has schedules to maintain, but scheduling concerns should be communicated with courtesy, accuracy, and professionalism. I chose Burke Williams expecting a premium spa experience. Guests should feel welcomed and respected from the moment they arrive, particularly when celebrating a special occasion. I respectfully ask management to review what occurred, including the discrepancy regarding our arrival time, and address the customer-service concerns described above. I would also appreciate a response explaining why we were repeatedly told that we were late when we had arrived approximately 15-20 minutes before our scheduled check-in time. I sincerely hope Burke Williams takes this feedback seriously and ensures that no other guest has a similar experience. Lastly, suggestion for group members in locker area: kindly assign lockers 10-15 slots away from one another so we are not all bunched together trying to place our items or sit in a crowded space. This would create a much more relaxed space.

I just got a facial with Lori yesterday morning, and this was the first facial that I have ever…read morereceived in my life, and now I can tell you that I don't think I will experience any other facials because of her. She is amazing! She is incredibly knowledgeable on what will work best for you, and she is incredibly personable; her energy is amazing and overall a great person! I can't wait to do a product consultation with her so I can look top notch errrr-day!

Had a great experience here recently getting a spray tan. Place was nice, staff was friendly, and…read moreAnnie called me to come back for my engagement ring that I accidentally left (even after she kept reminding me not to forget it!) So thankful they didn't close before realizing it was there, or I would have been ringless on my birthday weekend! The spray tan was nice and subtle, which is good for a pale girl like me. It was even and looked natural, though it did fade fast- but I was in the pool so that's to be expected. Overall great experience. I'd definitely go back.

I've been to Kosha Spa several times now for buccal facial, and I honestly can't recommend them…read moreenough. I have pretty severe TMJ, and my jaw gets so tight that sometimes it even hurts to fully open my mouth. It's been a real struggle. Kosha Spa has been a total lifesaver for me. They're the only place that actually gives me real relief. I've tried other spots before, but no one does this technique properly like they do. You can really tell they know what they're doing, and the difference is huge. After each session, my jaw feels noticeably more relaxed, and it genuinely improves my day-to-day life and even facial shape. If you deal with jaw tension or TMJ, this place is absolutely worth it!!

I've been in the wellness and beauty industry since 2018, and my buccal facial with Constance was…read moreabsolutely incredible -- genuinely the best facial I've ever had. It was deeply relaxing, releasing, and unlike anything I've ever experienced. She has truly mastered her craft. The entire facial felt intentional from start to finish, and the atmosphere was beautiful and calming. I left feeling restored and regulated. Such a wonderful experience. 10/10 recommend

Staff are very helpful and nice. Rebecca has a Magic hands! If you want to achieve a natural look,…read morego for her. I used to feel dizzy and super stiff days after a xeomin treatment, not with Rebecca. I love how natural and fresh I look after my session. She is the best! Because of her, I join the VIP membership. :) Clean place, easy parking, reasonable price. Highly recommended! :)

I had an excellent experience at Glow Aesthetic Center! I came in for Xeomin, and from start to…read morefinish the entire process was smooth, professional, and comfortable. The staff was incredibly welcoming and took the time to answer all of my questions without making me feel rushed. My injector was knowledgeable, listened to exactly what I was hoping to achieve, and recommended a conservative approach to keep everything looking natural. The office itself is beautiful, clean, and relaxing, and everyone made me feel at ease throughout the appointment. I'm very happy with my results and will definitely be returning for future treatments. Highly recommend Glow Aesthetic Center if you're looking for a team that's skilled, honest, and focused on natural-looking results.

We had such a wonderful visit today! From the moment we arrived, the front desk staff was…read moreincredibly attentive, understanding, and welcoming. They also made it a point to make my mom feel extra special for her birthday, which meant so much to me. We started our visit by enjoying all of the amenities, and when we went to wait for our services, the manager personally came over to check us in. I'm not sure if that's standard, but it was a first for me and it made us feel like we were somewhere that genuinely cared about its guests. The thoughtful service and personal attention made the entire experience feel so special. Thank you for helping make my mom's birthday such a memorable one. We can't wait to come back!

I've been a Burke Williams member for years -- mostly visiting the Hollywood location, and more…read morerecently Woodland Hills since moving to the Valley. A friend recommended the Sherman Oaks branch, so I emailed the manager ahead of time for therapist recommendations. First impression: if it's your first time here, finding the location can be confusing. There aren't any large Burke Williams signs, and I actually had to call the branch to confirm they were inside the mall area. Parking is also a bit of a walk, and signage could definitely be improved. For reference, they're located next to 24 Hour Fitness on the second floor, Building A. Once inside, though, the experience improved immediately. I was greeted right away by two friendly receptionists, and check-in was quick and easy. Since it was my first time at this location, I asked if someone could show me around -- honestly, that probably should've been offered proactively. The men's spa attendant gave me a tour, and the interior reminded me a lot of the West Hollywood location: darker, older, and more traditional in style. One thing another Yelper mentioned was absolutely true -- the place feels like a maze, especially since the massage rooms are upstairs on another level. My therapist, Giovanni, was great. He asked about my preferred pressure before the session started, although he didn't really check in during the massage itself. That said, he definitely has his own massage style, and overall I enjoyed the treatment. The men's spa area was surprisingly quiet, which made for a peaceful experience. The steam room wasn't quite hot enough for me, so I ended up spending more time in the sauna instead. Overall, I had a nice experience and would come back. Just a heads-up about parking: it's validated at a discounted rate, but if you stay longer, it can add up. Hollywood still has the best parking situation since it's free, while Woodland Hills offers a flat $3 rate.

Great experience having a couples massage with my girlfriend. Made me realize how much I need to…read moremake this a regular thing. Will be back soon!

I'll preface this by writing that I do plan to go back as overall the staff was sweet, place was…read moreclean, and the massage was great. The unfortunate deduction of stars is because of the following, which I believe the manager is responsible not the female receptionist or masseuse. 1. I woke up this morning to see a text telling me to come at 10am (text attached, sent at 1:06AM!!). I had a 1030 apt made at least a month ago. They had ample time to call me or text ASKING if I could come at 10 instead. I was worried that I'd show up at 1030 and my appointment would have been cancelled so I went at 10. When I got there the receptionist said after I gave my name that oh I accepted the earlier time. I stood there thinking I had a choice in that? Certainly didn't look it Now going into #2... Anyways, I showed my Groupon she read it it out loud. It was a 90 minute foot flexology Hot Stone therapeutic massage. I get shown to the room, get greeted by the masseuse and I prep for massage. She was wonderful. I'm sorry I forget her name! Time went by and it wrapped. It didn't feel like my normal 90 minutes. So once you was out the door and I look and found a clock I see it was only 1 hour. I quickly pulled on my top and pants, left the room barefoot to find someone and no one was around. I found an office door and knocked and when opened i said that my appointment was 90 minutes. The ladies apologized same saying that it was written down as 60. I remember speaking to a man, which is why I believe this is on the manager's fault. No one else. After discussion amongst them and apologies I was shown back to the room prepped again and was given the rest of 30 minutes. This was incredibly disruptive to getting that full 90 minute experience. But again, the massage itself was great and if it wasn't for these two big things they would have been given five stars. I will give it another shot. And will emphasize the 90 minutes, which is what I always get when I get massages and make sure that the masseuse knows as well and hopefully my next experience will go smoother.