When we called at closing time to say the car was on I-88 making a lot of noise, they stayed over…read morean hour past closing!! Brought the car in, he put it up on the rack, figured out the problem and fixed it in ten minutes. Then he checked his work and said it's good to go. It was. Also, he asked for a very small amount for his work (and he also stayed after closing). Excellent service and people there.

I was heading home from vacation Friday evening when my car started making an ungodly noise. Still…read moremore than 200 miles from home, I exited into Rochelle hoping to find help. Pulled into the first gas station I saw and they recommended Pancho's automotive, just down the road. Pacho gave me instructions to his shop and even stood out front with a flashlight to make sure I got there OK. Took the car for a test drive and checked it from bumper to bumper. He diagnosed a problem with the transmission, but it was too big to fix that night. He also found that my car was very low on oil and filled it up. He calmed my fears and got me safely back on the road. After almost an hour of work, the only money he would take was to pay for the oil! I am thankful I found such an honest shop and would recommend him to anyone with car trouble. Thank you so much Pancho!

Reasonably priced. Professional. Congenial. Very. Helpful. Ive need accident tow twice in the past…read more2 months. Very impressed with their service, demeanor, & professionalism.

I choose to drive a 100 mile round trip to let Steve work on my vehicles. You won't find a more…read morehonest and straight forward mechanic anywhere. Class act through and through. Been using him 20 plus years. Unlike dealerships where they base their time on a book. If the book state 2 hours you get charged 2 hours for a job they can do in 1 hour. Steve charges for the time he works on it. 10 stars out of 5.

Me and my husband were driving my mother n law grom Florida to Minnesota our car broke down. This…read moreplace took us right in and foxed our car. They got us back on the road eithin and hour and a half. Thank you so much for helping us!

This guys a complete looser. Let's star with this. He will answer your call right up to the moment…read morehe gets you to commit. Then when he has you locked in, he blows you off and ignores your calls. After I committed to having him come out (and stop looking for someone else to do the work) he fails at every step along the way. 1. He said- "send me your email so I can send you a formal estimate ". Never did. 2. I txt him about 1/2 before he was to arrive...nothing. Called at the time of the apt...Nothing 3. Txt'd and called multiple times. Finally answer my txt 1 hour after the apt time telling me he's still at work. 4. I said fine keep coming, but "KEEP ME POSTED". Nothing 5. 4 hours after the apt...Nothing. 6. Txtd again and said can you come tomorrow... Yes. 1pm. Ok again"KEEP ME POSTED" 7. It's now 2pm. I never heard a peep from this guy. What an F'n looser.

It's incredible enough just to find a responsive mobile mechanic, and Tony's Mobile Auto Service…read moreredefines what it means to go above and beyond. He's knowledgeable and communicative, he prices fairly, and most importantly, he values honesty and integrity above all else. I was broken down at a rest stop in a beast of a vehicle, model year 1989, after a faulty starter set off a Rube Goldberg machine of mechanical issues. Anthony did everything from calling other mechanics (including the one who had last serviced my vehicle) to help diagnose, to arranging the tow truck, to coordinating with a buyer when I ultimately decided to sell my vehicle. His associate John was also incredibly communicative and prompt, and even offered to run to a convenience store for me if I needed anything. Both of them were also meticulous about proper Covid safety protocols. Anthony talked me through my options every step of the way, he always made sure I approved something before ordering a part or working on a repair, and he never charged me for anything unexpected. Getting the job done right and delivering what he promises is his top priority, and I can't thank him enough.

Super nice customer service, helped us quickly get back on the road. Had a nice waiting area, and…read morelet our dog stay in the building with us while waiting.

My daughter ran over something on the interstate and made it to the gas station in Shabbona. I…read morecalled Dunn's and Nick and his crew came to her rescue. They brought the necessary equipment to get her back to the shop where they assessed the situation. It turns out that she had ran over a carcass of some sort and some bones pierced the tire. They changed out her tire with the spare and had her back on the road in no time. I can't say enough about the level of service they provided. They turned a stressful situation for my daughter into a nice experience in customer service. Thank you Nick and the crew!!!

We were on 88 when we started having car issues. We initially went to Moore Tires in Dixon, but…read morethey weren't able to fix the code that came back in the diagnostic and recommended Palmyra Pines Auto Service. Palmyra Pines got our Palisade right in and we're able to solve the issue and fix it while we watched a movie in the office. The staff were very helpful and kind. We are grateful!

Fast friendly and courteous. Quick turnaround and the problems were resolved. Fair price with a…read moredetailed receipt. I would recommend them and will use them again! Thanks Palmyra Pines!

Fixed a broken ash door handle on a 1890 pd beckwith cast iron stove..it turned out pretty…read moregood.cast iron fixes are t as easy as other metals to work with . especially something that gets hot and cold and contracts and expands from intense heat and cooling down, Thanks Ian..

Hired this guy to fix my truck. Dude does shabby, terrible, crappy work and overcharges because he…read morebrings his old truck to you. NOT worth the amount of money he asked for. The job didn't even hold up for 48 hrs. No accountability only gave excuses. Didn't even try to rectify the problem, and tried calling his phone he didn't want to answer.. Do yourself a favor and find someone else who actually does the right job. If I could give zero stars I would.

Oscar, Rich, and Chad were very open about all aspects of the vehicle and sale. They were super…read morepatient when we were unsure. We changed our mind so many times and they never once pushed! They never tried to push us past our budget either. We are so grateful for their hospitality and patience throughout. They put our mind at ease by answering all of our questions too. We took our "New/ used car" home today!

We had a warranty repair on our 2022 Ford Edge. Without getting into all the technical details,…read morebecause that might just be a review of the Edge itself , which you can find yourself from a simple internet search, I would like to discuss my experience at this particular dealership. The experience was pleasant. The staff friendly. The write up thorough. And the service department was helpful. I never felt misled. It was in a single word compared to the dealer we purchased from, refreshing.