I choose to drive a 100 mile round trip to let Steve work on my vehicles. You won't find a more…read morehonest and straight forward mechanic anywhere. Class act through and through. Been using him 20 plus years. Unlike dealerships where they base their time on a book. If the book state 2 hours you get charged 2 hours for a job they can do in 1 hour. Steve charges for the time he works on it. 10 stars out of 5.

Me and my husband were driving my mother n law grom Florida to Minnesota our car broke down. This…read moreplace took us right in and foxed our car. They got us back on the road eithin and hour and a half. Thank you so much for helping us!

We were on 88 when we started having car issues. We initially went to Moore Tires in Dixon, but…read morethey weren't able to fix the code that came back in the diagnostic and recommended Palmyra Pines Auto Service. Palmyra Pines got our Palisade right in and we're able to solve the issue and fix it while we watched a movie in the office. The staff were very helpful and kind. We are grateful!

Fast friendly and courteous. Quick turnaround and the problems were resolved. Fair price with a…read moredetailed receipt. I would recommend them and will use them again! Thanks Palmyra Pines!

TLDR review - highly recommend. Call here first…read more Full review. - I had car trouble right at the halfway point of a long trip and called ARS Automotive as soon as they opened. They answered at 8:00 AM, had me in by 8:10, and I was back on the road by 9:30. The moment I described the issue, they guessed what it was and said, "If we're right, you'll be back on the road this morning. If not, we'll go from there." Sure as shit -- they were right. They were fast, knowledgeable, kind, and genuinely good people. Pricing was also very reasonable, especially considering how quickly and confidently they handled everything. If you're traveling and experiencing engine problems, you can 100% trust this shop. I got lucky they had an opening -- good shops like this stay booked -- but if you're in the area, this would be my first call every time. Highly recommend.

This shop has been taking care of our Nissan Maxima and recently my work van. Our cars AC was not…read moreworking, and we agreed to a diagnostic, which including shooting a dye into the system. My worst fear was a new compressor. Thank God all it was only an O-Ring. Thanks for your honesty!!! Took van to ARS for radiator leak/replacement after Chevy dealer, two hours away did an emergency fan/clutch repair. They quoted me almost $1500 to replace the radiator while I was there, I declined. When I took it to ARS to get the work done my costs were almost $500 less than GM Chevrolet. Also saw that Chevy had damaged a lot of my fins on radiator when they replace Fan/Clutch. (I will deal with them!) The owner and staff are always friendly and ready to assist. They even had a loaner car for me. (As long as I had full coverage on my van)! Just topped off the gas tank! Bottom line-No one is perfect including GM Mechanics, but being honest, considerate, and giving a better labor rate than any other dealer or reputable shop is a winner for me! I'm guessing the owner has 40 plus years' experience and it shows! Thank you sir!!!

I appreciated the service at Bonnell Auto Repair because they care for my car as if it were their…read moreown. They offered very excellent customer service. Their service is excellent and the pricing is reasonable and fair. The owner is very caring about his job and the services rendered he cares about his customers. He is hard working as well as friendly. If you're looking for quality Car Repair with a trustworthy honest man well go to Bonnell Auto Repair shop? They will deliver excellent service for a fair price. Genuinely Miss Loretta Llorente

This is probably the busiest auto repair shop in the whole county! There is usually a dozen or…read moremore cars in their lot waiting to be serviced, so it might take a little longer to get your car in, but when it is done the price will be fair and it will be fixed right! They charged me $80 an hour labor to work on my Lincoln Town Car, which is the average labor cost across the Country, and $60 for picking it up at my house and towing it to their garage, which is below average towing costs. All in all, I'm very satisfied with them and recommend them to anybody that needs their car serviced. Bonnell's is a family owed business that has been repairing and servicing cars for well over 50 years. You know to last that long, it HAS to be very good place to have your auto worked on.

Do not call that company for tow service, one trucker came through Sterling, Illinois, on November…read more19, 2024, the truck driver was charged $27,000 to have the truck towed one mile to the repair shop, now his truck is being withheld until he pays the extortion.

I called crying after my car made a horrible sound on the road and it wasn't drivable. Located me…read morequickly and were very kind and efficient. Very quick process. Amazing place. I appreciate them a lot.

Rochelle RTC provided superb service when our 2018 Dodge Ram 5500 hotshot pickup's Check Engine…read morelight came on and subsequently broke down in Rochelle, IL. They helped us find a tow service, worked us in quickly, and replaced fuel filters to resolve part of the problem with the exhaust system, then helped us get to another mechanic who could clear the engine codes and force a regen. RTC's staff was friendly, professional, and efficient. We highly recommend RTC for any repairs!

I took a tractor in to get new rear tires put on a small Ford 8N tractor. They have only one…read moreemployee that works in the tire shop. I have a huge hole in the rim because their "one" service employee tried to take the tire off the rim while the rim was still on the tractor....I needed to use the tractor and now it is down because someone does not have the ability or experience to do the job right. I will never bring anything there again. I have 4 tractors that need new tires..........They will not see any or that work. The kid who worked on it gave nothing but excuses of why the rim now has a 6 inch hole in the rim..... Also, Dick was bought out and is no longer there.......I guess he saw the writing on the wall.

Dick gave me a great deal on tires. They were very professional and fast. My truck rides so much…read morebetter because of them. I'll be back to get tires for my car.

I got a brake and rotor repair job! The customer service was amazing and I felt all my questions…read morewere answered. Price point was very fair he did both of my front pads and rotors for 110 dollars labor. And I got an amazing discount and offered a free oil change!!