Carstar Ottawa "repaired" my vehicle that had relatively minor front end damage and I had to take…read moreit back twice to get the job done right. On another occasion they did provide an estimate, but announced they would refuse to accept my auto insurance. Most recently I attempted to get an estimate for very minor repairs and even though I was the only customer in the waiting room, I was told they were too busy to wait on me.

my suv never looked better, paint matched....very nice people in the office. details communicated…read moreby text are spot on til the moment of pick up......cleanest body shop i ever seen.....10 stars, i would choose to use them again. doug is the man

I visited this shop to get my Dodge Nitro looked at. I already knew what the problem was, but I…read morewanted to hear what they thought. Paul gave me an honest answer and was very helpful and temporarily fixed the problem I had until I can afford to fix the major problem. He quoted me a very fair price and I will continue taking my vehicle here to get repaired.

OMG!!! Places like this still exist! Neighborhood garage with excellent service and reasonable…read morecharges. Problem diagnosed, part replaced, and back on the road in under 30 minutes. Snobs stay away, leave this gem to us.

I have a 16 yr old car, needed front bumper, and inner wheel rims . . . Ect. Carlson's Autobody had…read moreto jump through a LOT of hoops to obtain the necessary parts, and they repaired my car to perfection. Very lovely people to work with.

This was a minor repair for a fender bender. They made everything easy. The job was beautifully…read moredone. You could never tell there had been an accident. They took care of all the insurance issues. It's a little weird with body shops. I hope I never have to go back. But if I do need a body shop again I'll go here.

I called these guys when my alternator went out on the interstate. WONDERFUL PEOPLE AND SERVICE…read more Jason talked me through my car troubles and helped me figure out what I needed. Matt went above and beyond to take care of me and my dog when he picked us up. Budget friendly rates as well!! I seriously can't thank these guys enough.

My car broke down as it goes rather unexpectedly and i could really use towtruck. Being an hour…read moredrive away from my home on late friday afternoon, four different companies in the area turned me down....then i called Fulmer Towing and they made it happen. Short waiting time, despite the fact they were super busy, polite approach from owner on customer service, reasonable price, professional and spot on driver Matt took care of me and turn this headache of a situation into happy ending. I would definetely recommend this company.

This review is long overdue! I was driving from Chicago to the Quad Cities on Route 80...I have a…read more2019 Porsche Panamera...I got a flat. Not good!! ...no spare...no tire for my car at the 1st stop I made...no tire at the 2nd stop I made...they direct me to Princeton Firestone. Without an appointment...after waiting just a few minutes...Tom the owner helped me get back on the road within an hour. He was clearly busy...but he recognized I was in a jam. That's not even the best part of the story...he not only fixed my flat, but he spent the time coaching me on how/where to get the tire fixed permanently without getting ripped-off. I check-out after he's done...won't take a $100. "We don't do business that way." I was ecstatic...and then he charged a fraction of what he deserved! Tom and Princeton Firestone...the community is lucky to have you!!

We had a trailer tire blow out on our way to Lake Erie. We put the spare on and drove to Princeton…read moreFirestone. They were very busy but took the time to fit us in. We purchased 2 new trailer tires. We surprised that they had the right size for our trailer. They were very courteous and helpful! We would recommend they for sure!

My son brought my truck to get a tire patched. Employee took it upon himself to root through my car…read morelooking for the lock lug and breaks the handle to my center counsel. Owner doesn't want to stand by the damage and tells me he's been burned many times before. We I'll help you out there and tell you to not let your dipshit employees root through vehicles and ask the owner where the lug is at and have the owner get it. Your welcome dumbass!

First, let's start addressing the current lady they have answering the phones. Horrible…read moreSecond the current Mechanic is more of in and out get it out of my face type. Doesn't care about people. Went in for differential leak, put it on lift shook my cv axle and quoted me for entire "new axle" assembly 4800$. I've come across some shark style shops in Lasalle County. But this takes the cake. And when i came pick up the " quote" just said part unserviceable, new axle 4789$. The woman didnt care to answer any questions and said the mechanic was busy atm but she could try to ask him questions. But really she was meaning we are not interested in your concerns at this time.

Major accident in Chicago we were involved in. Truck was destroyed. Called Dave at midnight and he…read moresent his driver up a hundred miles to rescue us. His driver got us and the truck back to LaSalle il. Top notch service. Highest recommendation for Service and knowledge of Trucks and Cars. 5 star Service!

Quick and always leave in good spirits knowing they are trustworthy workers working on our…read morevehicles. Always let me know other problems that they offer to fix when the time is right. Thanks for getting both of our vehicles in and out in timely matter; with good customer service! Appreciate you all!

Zig goes out of his way to make every visit a pleasant experience. From the moment I walk in, until…read morethe moment I leave, I'm treated with kindness and respect and they answer every question I have. They also respect my time and I'm usually in and out in no time.

Fair and honest shop didn't give my wife the run around or try to get extra out of her like some…read moreplaces do, was pleased with their work snd would definitely go there with and auto repair issues