Charlie was great and informative and showed up same day. Changed the faulty part in 20 mins and…read moregave advice about how to extend the life of my furnace.

My furnace quit in the middle of a cold snap and I was out of town. They came, diagnosed the…read moreproblem, offered several options and I had a new furnace in a few days. Long story, but they also help identify the source of the problem and the cause. Friendly, courteous and professional.

Very quick to respond and very flexible with our schedule. Quick easy service that solved the…read moreproblem right away

Our furnace stopped putting out hot air on a day where the windchill was -14. Going into a weekend…read moreand not knowing what the issue was, we didn't feel like we could wait for our regular HVAC company to come out on a stand-by appointment. A friend of ours recommended Prior Lake Heating & Air Conditioning, and they came within three hours and had diagnosed and fixed the issue in another 15 minutes. Scott also spent time talking to us about potential issues we might run into with this furnace which was much appreciated. We aren't normally in their service area but they agreed to stop by since they were in the area and my cold toes and hands are grateful!

They cleaned out our vents. Crew of three people. All very professional. Priced in line with other…read morequotes we got. Would hire them again.

UPDATE (July 9, 2025): After posting the review below, the…read morebusiness owner escalated the situation by leaving a 1-star Google review on the page of my employer -- a completely unrelated business. In that review, he made false claims about my conduct and advised others not to hire me. I have never contacted this person outside of leaving public reviews, and I have blocked all further contact. This action appears retaliatory and inappropriate. I have reported it to the Better Business Bureau, the Minnesota Attorney General's Office, and the FTC. I stand by the review below, which reflects my honest experience as a prospective customer. [Updated to address owner's response and clarify timeline.] I reached out to this business via their website to get the air ducts cleaned in my duplex. After submitting their contact form, I was quickly texted and asked to send pictures and videos of both furnaces, which I did promptly and completely. They confirmed receipt and said they'd send a prep list, then communication abruptly stopped. Over 25 hours passed with no follow-up, so I sent a text asking for an update. I received no reply. At that point, I reasonably concluded they were no longer interested and chose to leave a review to reflect my experience. Immediately as I was submitting the review, I received a phone call from them -- too late, as I had already hired someone else. I did not answer. They then sent a text acknowledging they had just seen my follow-up. Rather than take responsibility, the business replied to my review publicly and posted my full legal name (including my middle name) -- which does not appear on my public Google profile and which I never gave them permission to share. This is a clear privacy violation and feels like retaliation. They also imply that I'm unreasonable or dishonest by telling others to "click my name and see the type of reviews he leaves." I welcome anyone to do so -- over half my reviews are positive 5-star feedback, and any criticism I've posted is respectful and factual. This kind of response is unprofessional and borders on gaslighting. This review reflects my honest experience: I was responsive, patient, and gave them a fair chance. The poor communication and inappropriate public reply speak for themselves.

Jimmy G. and technician came ready to work and they did Excellent work, very professional,…read morepersonable. Were able to show me how a previous contractor completely missed cleaning half of the duct work in our house. We appreciate the work they did and would recommend them without hesitation. Well worth their cost.

We had a wonderful experience with JG Duct to have all our house vents/ducts cleaned out. We…read moreinitially put a request on Yelp to get quotes. JG was prompt on getting back to us right away with an estimate. We then spoke to Amanda who helped us figure what we needed and book us a time and day. The owner Jimmy arrived with Oscar to take care of us that day. They gave us a text about a 1/2 hr before that they were in route. Jimmy was very friendly and explained everything as he was working, showing us videos of the inside of the vents as he started cleaning them. They worked promptly to look around the house to start working. They first covered all the vents and brought in their equipment. Each Individual vent was cleaned. Th package included the dryer vent and furnace but we paid extra to get the bathroom fan cleaned inside and thru the outside. They cleaned up and were done in about 1.5 hrs for our 2600'sq ft house. I would definitely recommend them for any duct work you have. They were very prompt, professional and have great customer service!

Tony came out and installed a new nest thermostat and drained the water heater. He was…read moreprofessional, efficient, affordable and very friendly. I highly highly recommend legacy heating and air. Plus Tony is a dog person as all the best people are!

I was looking for a tune-up on my furnace. He was very helpful. Super reasonable price for…read moreservice offered. Explained what he was doing. I will definitely call him again.

The field guy is an asshole, being rude and unprofessional the entire time, and left with the…read moreproblem unresolved. We bought the house built by DRHorton. Ticking sounds in the wall while heat is on. DRHorton ordered them to come last December. The guy came and identified the ductwork pipe causing that sounds and decided to just pull the vent register out couple of times. This covered up the issue for half a day and the ductwork went back to its original position. Ticking sounds back. DRHorton coordinated them to come again together with floor guy to open the floor and fix the issue. This time, same guy came and what he did is simply shifted the main vent a bit. Of course it let the sound go for the moment but that is not a solution! We told him that he did similar thing last time. He first refused to admit he had come fixing it before, after we provided more details he called his manager and finally admitted he had an unsuccessful fix last time. Then he said I had to go, my manager said that is just natural sound of a house. What the fuck? Your manager was not even here! When and how did he get the super power to hear a sound remotely and determine that's the natural sounds?! Yep, 10 min after he left and the sound is back again. We ran into him two houses away from ours about 1 hour after he left, and let him know that the sound was back. He did not give it a shit and refused to spend 5 min to come and listen. That's how Elander cares about their quality of work.

Another service visit to check out furnace/air exchange to get ready for winter. Good service as…read moreusual - checks things I don't even know about.

I couldn't be happier with the results we got with Sam at Meyer Heating & Air. We needed to…read moreevaluate an old furnace and AC system. He came through with competitive pricing, clear explanations, and timely and installation. Easy to work work and talk to about options. Very clean install and directions for maintenance, etc. Again, couldn't be happier and couldn't recommend any stronger. Thanks, Sam!

From the owner: Contact us if you have any questions about some of our HVAC services. You can also call if you need…read morehelp with heating, cooling, or air quality issues. We provide free quotes for any new heating or AC equipment installation. Whether you need residential or commercial services, our experienced HVAC specialists are ready to serve you.

Very helpful and prompt service. Their explanation of the fix was detailed and answered my…read morequestions. Plus flexible appointment scheduling, and more affordable than other estimates.

I gave them a five star rating just because I could not give them a six star rating Extremely happy…read morewith their professionalism and quality of work. Highest praise for Mark, the owner, Erik the head installer, and for Carter, Dan, Dillon, and Terri. Would highly recommend this company! Jim