This is the 2nd time I've purchased from Queen City. What I really like about the experience is…read morethat although the sales people get commissions, they don't make you feel like their decision is based on that. This particular day I went in to see Stephen Bradly who had worked with my elderly parents the day prior; they wanted me to see what they picked out. What I noticed is that my mom (who I get my taste from lol) picked out the more expensive option & she said that Stephen showed her a similar unit that had many of the same bells and whistles but was a little less. She sang his praises and said that he was understanding and knowledgeable with the brands and what they have to offer. Although my Moms mind was set on the more expensive one, she said she will come back to purchase from him because he was so knowledgeable & made her feel like she was making a well informed decision! Thanks Queen City & Stephen for taking good care of my parents!

I want to start this review by saying that my sales person Dennis was great. He answered all my…read morequestions and he was so helpful. The reason that I gave three stars was because the delivery installation was a nightmare. So I ordered a dishwasher an oven a cooktop, a microwave, a trash, compactor, refrigerator, and a washer and dryer. They got delivered and I paid extra for installation for everything They left and the dishwasher had exposed wires at the bottom and would not work. The wall oven is dented around the frame, and the dryer was not working at all either and on the washing machine the hot and cold lines were mixed meaning when I set it for cold for the temperature of the water, it was piping hot and it shrunk some of my clothes. I called to have them come fix those things that weren't working properly or installed properly and they did come back out, but it was a little bit of an issue to get them here. The wall oven is still dented now I have to have GE come out and replace that because they need a whole new replacement for that. The dryer still was not hooked up properly after the second time and again they said it was an issue with the Maytag appliance so I had to wait while they got me a whole new dryer and installed that so three weeks after the initial delivery I finally got a dryer.

This was the single most pleasant buying experience I've had in my 68 years. Mike is truly what all…read moreof the previous reviewers have said about him and more. In fact, his 5 star reviews were the reason I chose Sound Connection to upgrade my cars radio. Upon meeting Mike, he presented himself as a very warm and caring business owner. That carried through the entire installation process where Mike thoroughly explained everything in detail. I'm thankful for his attention to detail. He sent photos to my phone showing each component and where he placed them. I can honestly say that the finished installation was as good or better than a factory install. I highly recommend Mike to anyone wanting a highly skilled, extremely professional technician who will treat you with the utmost respect and deliver results that will exceed your expectations. Thank you, Mike.

Absolutely THE most professional automotive audio shop in…read morethe region. I showed up as "That Guy" who had bought audio equipment online. It came without the promised install kit. On my second attempt to make it fit, I humbly looked for help. Mike was too kind. He said many of his customers come via the same route as me. When I got to his shop, I saw his selection of quality equipment, I knew I should have bought my equipment from Mike as well. BEFORE you buy online, go price Mike. The installation looked like factory. A little expensive, but they are real pros.

Always polite and give you exactly what you need. Will also install battery if needed.read more

This place is an independently owned and operated franchise located in Afton Ridge Shopping Center…read morenear Target. I came in today to get a FOB for my car looked at. They cleaned it inside and out and got it working at no charge. They offer repair and replacement FOBS as well as many other products and services. They fix cell phones and other small devices. They sell and install auto batteries. They sell many lightbulbs for your home. They have different chargers. They sell generators. I wound up purchasing a light up dog tag that increases visibility when walking your dog at night. This place has a myriad of items and services.

Never go there again, they use cheap aftermarket parts so eventually you iPhone will stop working…read more When I went back to get the screen fix again same issue and they charged me twice for a crappy job.

Broke My Phone , Please Don't go get your phone repaired there if you don't want to have to go out…read moreand buy a whole new phone , And im not the only one i also know someone else who came here and he damaged there phone

I went in store and was being assisted. I told them I had trouble getting calls and text, the lady…read morein the store was very kind and attempted to help. The lady told me I could get an "Upgraded" phone for $100 if I had insurance. I walked out after i believed my phone was fixed but when I got home it was still in the same situation as before. I called back to tell them and told the lady I was quoted $100 for an upgraded phone and she was rude from the start. She told me that was not true and I could only get a replacement phone and I explained that the employee said something different and she said "that isnt my problem". later on in the conversation she told me they can't help me in person other than to get a new phone or I could go online and do it myself. And as I was talking she interrupted me twice and said "anything else". I took upon myself to call the number I was referred and was told I could go in store and receive a brand new 17 pro max for $100 only with a trade in of my old phone. i wish I got the name of the worker but this is completely unprofessional and based off the other review, nothing changes.

STILL WAITING...... Verizon told me to fill out a form in response to my issue and that someone…read morewould be in touch with me. Two months later, CRICKETS.

They recently raised their prices from 2.99 for t shirts to 4.99 for no reason. These are FREE…read moreDONATIONS. The price gouging is getting ridiculous. They are trying to charge 15 dollars for "premium" Carhartt t shirts when you can literally buy them new on Carhartts website right now for 12.95. I also caught them trying to sell 2 broken monitors for 75 dollars each. They tried to say that there was no cord go them and that they would only do store credit if I bought them and returned them. I have plenty of other examples. I had to put my entire cart back once I learned of the change in price.

This is one of the best goodwills I shop at. Shelves are always full as is the clothes. Staff are…read morevery nice and helpful. If you want to find great stuff to flip, then this is the place to go. Much much better than the Salvation Army store on Jake Alexander. Plus good Goodwill does more for the community! Goodwill is always my go to thrift stores!