I called and verified vehicle price, any additional fees (none), and ballpark trade in value before…read moredriving up. After a three hour drive, I was pleasantly surprised that not only the new vehicle was in great shape, but there were in fact no hidden/extra fees, and that the sales price was exactly what was quoted/negotiated on the phone. Furthermore, they actually gave me $2k MORE on my trade-in then what was quoted on phone. Chad was incredible personable, easy to deal with, and my whole transaction was the smoothest of any dealership. Would not hesitate to purchase another car from them! I usually don't bother with reviews, but after my experience I felt compelled to share.

**HORRIBLE SALESMEN**BAD ATTITUDE**AVOID THIS DEALERSHIP!!…read more Very rude sales team who seem like they don't want to sell you a car. I drove in from out of town to look at a few cars they had for sale. It had snowed the day prior and they hadn't even cleaned the snow off any of their cars. They had just taken in a car on trade that needed a new engine and then it would be for sale the next week, I left my contact information and awaited a call back to come look at the car once it was done. After a week i called for an update and i was told in a very rude tone to call back the next day and ask for another salesman and then hung up. Needless to say, i took my business elsewhere and was treated much better and now i'm driving the car of my dreams :)

I always prefer guaranteed product rather than local stuff. So, I bought a 2008 used honda civic…read morefrom Kenny Ross and dealer told me that car will come as it is with just 20% discount on parts and services for 1000 miles/ 30 days whichever comes first. I was happy because I thought it is a certified car but my happiness was momentary as while driving car back to my home I noticed that AC had some issue so I called dealer next day and in response they told me that they are not responsible for anything. I called them many times and sent an email to their sales person ( seck@kennyross.com ) consumer support person ( rweber@kennyross.com ) too but nobody responded my calls and email. In the end I went to honda dealership and they told me that it was a compressor issue and it will cost me fortune to fix it. Trust me, I would not recommend buying a car from a from a dealership that deny to provide any kind of service or support once you buy product from them.

I bought a $61,000 truck. I've had many issues not only with the truck itself but the…read moreunprofessional employees. They left me with a illegal truck that I had to pay for. They vowed to correct the mistakes but always fell short. Starter was bad. Had to leave truck running constantly Seat belt was inoperable Had to leave kids at a relatives house Didn't come with spare key Missing floor mats Scratched emblem when new Didn't do the plate transfer Recently After servicing for 5 hours chipping my paint breaking an emblem off, I will never return. ******** 11/11/16 update They continue with their bs. The will not honor the warranty I purchased. Currently filing a report with the attorney general.

The team at Somerset Sports Car Sales were wonderful when I turned to them to trade in my new car…read moreand buy a used one so that I could live comfortably while going back to school. Specifically, Rich worked with me to quickly buy my car and sell me a used Ford Focus that I would pay for in cash. Unfortunately, after the sale was complete Rich no longer considered my business profitable and had no time to deal with any of my issues. First, one year and four months after purchasing the Focus it was due for inspection. As I do not live in Somerset anymore I took it to a shop in Pittsburgh to get it inspected, only to find out that my car needed an insurmountable amount of work done to it just to pass inspection. I called Rich to get an estimate for the work because I was aware that prices in Pittsburgh would be much higher than those at a local shop back home. The estimate was $562 so I took the day off and drove home to have the work done on my car, included was refastening the side view mirror that was knocked off. When I went back to the shop to pick my car up Rich gave me a bill for $870 with no explanation whatsoever. The bill listed things such as "replace both wheel cylinders, rear brake drums, rear brake shoes, both rear control arms, rear coil springs, and rear sway bar links". I'm not a mechanic but I do know that the odometer reading when I purchased the Focus was 63,729 and 68,802 when I took it to the shop to get it inspected. Not only did all of this need replaced but SURPRISE, nothing was covered under the warranty that Rich "highly suggested" I get. Moving forward, eight months later the mirror that they had refastened for me fell back off of my car! I called Rich asking him to make this right in any way possible because I would only assume that a body shop would guarantee their work for AT LEAST one year. Not to my surprise Rich only told me that he gave me a great deal on the work that they did to my car and he was not responsible for fixing this poorly repaired mirror. So overall, I could not be more dissatisfied with the customer service at Somerset Sports Car Sales and needless to say I will NEVER return to them for anything!

This review is for the work done on my 2008 Ford Explorer…read more I had broken down on a road trip from Philly to L.A. that I was making because I finally had a job to get to after the pandemic had shut down my industry. I had tried other shops closer to the area where I was but I was shut down each time with them telling me I couldn't be seen until more than 2 weeks out. Upon calling Tri-Star, I spoke with Jordan (sp?) and he was so kind. He took the time to talk to me and didn't make me feel like he was rushing me to get off the phone. He gave me information that I both wanted and some I didn't think about. He IMMEDIATELY calmed me down as I had been at my position for over 13 hours at that point. They were able to look at my truck by that Monday and I had the break down on Friday. With the service, Chris was professional and knowledgeable. He kept in contact with me and was available for me to speak with him anytime I called. He kept me up to date with what was going on with the repair and what other problems there were and how serious they were. I felt them to be trustworthy based on the time they took to speak with me, the information they gave me, and the confidence they gave me in getting it done and done right. Not once did I ever feel like they were going to take advantage of me all from me being a female, being from out of town, and having to be their only option for what I really needed. They were such a relief and a godsend and I couldn't be happier with my treatment and service. My only regret is that I am unable to make them my regular guys for my truck since I am based in L.A. but I am absolutely going to recommend them to anyone I know in or around the area. Thank you so much guys! You saved my truck and from me mentally breaking down in such a desperate time.

Way too overpriced In the service department. They did not check with me before adding premium oil…read moreto my car and then charged $95 for the oil change. They charged me $76 to tell me that my battery is almost dead and that they aren't sure what's wrong with my hatch. I will never use their service department again!! Almost $200 later and all I got was an oil change.

I was on a road trip with my girlfriends when I realized my brakes were making a squeaky sound. I…read moregoogled the closest place near me and D & N Auto popped up. I was treated with a friendly face and the owner was able to get my brakes fixed within 1 hour! To top it all off he was also kind enough to give me a free oil change! Thank you soooooooo much D & N ! Road trip was completed without a hitch!

Back earlier this year while on our way to the Three Rivers Depression Glass Show my car developed…read moreissues. Mark the owner was contacted via Highway Patrol and came out. He not only towed our car but took us to a hotel in town where we could stay the night. His team looked at my car the next morning, figured the problem out fixed it and had me back on the road in no time at all! Friendly fast service!

This company is running a joke of a company. It's charging people outrageous amounts for recoveries…read moreand tows and using unnecessary equipment. The owner was very aggressive when speaking over the phone to me. I will t recommend this company to anyone!

Dallas was absolutely amazing! I gave him my list of what we wanted. He found the most perfect car!…read moreFinancing was so so quick. I have never purchased a car that was such a smooth process! Highly recommend.

Kennedy and the entire staff were top notch. If you are looking for a used vehicle give QCM a call…read more You will be glad you did.

Took my 2011 Ram in for a new key fob. Left it for the day (totally unnecessary) and they told me…read morethey would pick me up at my place of work at 4:15. They called at 5 to say they were there (I was already at the dealership I got a ride with a coworker). Then I had to wait an additional 30 minutes for them once I got there. Tim at the service department is incompetent, and I don't know about the rest. 11 hours to get a new fob hooked up - a job of about 20 minutes.

Terrible maintenance section. Took three days to get it up on the rack, then tells me they won't…read morecover an axle failure at 17,000 miles because I have an exhaust installed with no aftermarket tuning!! BEWARE! GO ELSEWHERE!!