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D & B Auto Sales

3.0 (2 reviews)
Open • 8:00 am - 5:00 pm

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1 year ago

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Ask the Community - D & B Auto Sales

Kenny Ross Chevrolet

Kenny Ross Chevrolet

(8 reviews)

I always prefer guaranteed product rather than local stuff. So, I bought a 2008 used honda civic…read morefrom Kenny Ross and dealer told me that car will come as it is with just 20% discount on parts and services for 1000 miles/ 30 days whichever comes first. I was happy because I thought it is a certified car but my happiness was momentary as while driving car back to my home I noticed that AC had some issue so I called dealer next day and in response they told me that they are not responsible for anything. I called them many times and sent an email to their sales person ( seck@kennyross.com ) consumer support person ( rweber@kennyross.com ) too but nobody responded my calls and email. In the end I went to honda dealership and they told me that it was a compressor issue and it will cost me fortune to fix it. Trust me, I would not recommend buying a car from a from a dealership that deny to provide any kind of service or support once you buy product from them.

I bought a $61,000 truck. I've had many issues not only with the truck itself but the…read moreunprofessional employees. They left me with a illegal truck that I had to pay for. They vowed to correct the mistakes but always fell short. Starter was bad. Had to leave truck running constantly Seat belt was inoperable Had to leave kids at a relatives house Didn't come with spare key Missing floor mats Scratched emblem when new Didn't do the plate transfer Recently After servicing for 5 hours chipping my paint breaking an emblem off, I will never return. ******** 11/11/16 update They continue with their bs. The will not honor the warranty I purchased. Currently filing a report with the attorney general.

Blue Knob Auto Sales

Blue Knob Auto Sales

(50 reviews)

Within the first month of ownership, my vehicle experienced a mechanical failure and was brought to…read moreBlue Knob immediately. They were unable to diagnose or repair the issue in-house and subsequently sent the vehicle to the nearest dealership. At the time, I was expected to work near Detroit, which became impossible due to the breakdown. I was provided a loaner vehicle--a Chevy Impala with worn tires during winter conditions--despite the possibility that I could be required to drive several hours on short notice. For several days, I received no updates regarding the status or location of my vehicle. After initiating multiple follow-ups, I was repeatedly told, "I don't know," until I escalated the issue to management. Matt, the manager, was professional and communicative and ultimately confirmed where the vehicle had been sent. I had a safe in the trunk of my vehicle containing valuable items. Unfortunately, I was unable to retrieve them because I was unaware of the vehicle's whereabouts. To avoid further delays, I personally contacted the dealership and received clear information within minutes--something Blue Knob had been unable to provide after multiple days. By that point, the condition of the loaner vehicle required new tires for basic safety during a 5-6 hour drive. Once my vehicle was finally repaired, I was still required to wait for Blue Knob to retrieve it before I could do the same. During my visit to the service center, I overheard staff making disrespectful remarks regarding my request for safe tires on the loaner vehicle, among other comments. I was also informed that I should not have contacted the dealership directly and instead should have waited 3-5 business days for updates through Blue Knob. While Blue Knob presents itself as highly corporate and professional, internal communication and customer treatment do not reflect those standards. Clients should be aware that concerns regarding safety and timely communication may be met with dismissal rather than support.

Excellent service. Sales staff was awesome. Prices are absolutely reasonable. They don't play the…read moredealership "price game". The price is on the vehicle and they stick with it. Excellent place to buy a car as they do not stock cars in garbage condition.

D & B Auto Sales - usedcardealers - Updated May 2026

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