Buyers beware! This dealership created a fake carfax report of my trade in, stating there were…read moreseveral incidents when there were not. This degraded the deal I would have been able to make. It is a shame that car dealerships are already tough to negotiate with and to be taken advantage of is unacceptable.

I've been buying cars from South Hills Lincoln for almost 20 years. I've never had a bad experience…read moreand I feel like family every time I walk into the dealership. Always friendly always accommodating.

I had an excellent experience at #1 Cochran Honda in McMurray today. I arrived without an…read moreappointment after discovering I had a flat tire, and Anthony Cutrana, my service advisor, was able to assist me immediately. He was incredibly kind, professional, and helpful throughout the entire process. The service team assessed the tire and patched it in about 35 minutes, which was much faster than I expected. I was especially happy to learn that I didn't need to purchase new tires. The level of customer service I received was outstanding, and everyone made a stressful situation much easier to handle. Thank you to Anthony and the service team for the prompt, honest, and efficient service. I look forward to returning for future maintenance and highly recommend #1 Cochran Honda to anyone looking for exceptional customer care.

If you want to buy a CERTIFIED PRE OWNED vehicle that does not come with a full tank of gas as…read moreadvertised, has dog hair in the cup holders even though it was supposedly detailed, has tire pressure issues even though it supposedly has new tires and has personal items belonging to a previous owner such as a toy and a remote control for a television still randomly placed around the interior of the vehicle ( within the passenger compartment fairly close to the cup holders that contained the dog hair ) then this is the place to go. Hardly come anywhere close to the high standards of Honda's CPO program but they will gladly pass it off as such. All this within 48 hrs and 50 miles of driving after a handshake and a smile. A sucker born every day. Thanks COCHRAN HONDA. What a huge mistake i made. Go elsewhere folks and be on guard

If i could give 0 stars I would. My car was supposed to be done 4pm Dec 23 2025 before the business…read moreis closed for 5 days. Was it done? Was I notified? Nope. I'm paying insurance for a car to sit while paying 100.00+ a day to Uber to work because I don't work on a bus line. I appreciate the quick service. Oh wait, I'm still waiting. Are you going to compensate me for the Ubers after said repair completion date?? How about the insurance I'm paying while you guys do nothing to expedite my vehicle repair?? How much longer will I be waiting?? I know how much gas I have and my exact mileage, if anything is off I will take my complaint to the attorney General. ​

I had to take my Chevy in for an issue. Fortunately it was covered by the national warranty through…read morethe company, so I returned for the fix. However, communications weren't great between the team and the leads... it was not fully fixed! After a third visit, it seems I was good to go. The customer service team was great and I know mistakes happen...

I purchased a 2015 Kia Soul from here today...This was the best experience I have had in a very…read morelong time..My sales man was JP..he is the most kind gentleman .. He was very informative on everything ..Took his time with me,and made sure I understood everything ...It was a JOY to deal with him and Corey..They are really AWESOME guys..I'm glad i found them Annamae M.

horrible car dealership my engine light came on 2 days after purchase of the vehicle.read more

This is just a Wonderful Dealership. We had to take our BMW up for a recall and oil change. We also…read morehad updates that needed to be done to the radio. What I like is that you're greeted by gentlemen who take your car and send you to an advisor. Our advisor was Jamie Landers. She was so nice to deal with. She is also very knowledgeable about the BMW vehicles. Our work was going to take all day so we were provided with an Awesome loaner car. During the work this dealership sends you updated videos. Jamie called us to go over details. The next day she again took care of us. Every person that we had contact with was extremely friendly and helpful. I cannot say enough about this very special place. Thank you to everyone and especially Jamie.

Easy process to get service completed from start to finish. It took me a while to get acclimated to…read morethe system but it's great. Service reps, service techs, and front entrance people are super professional and polite.

Excellent service! Friendly staff. Fred worked with me selling my Honda Civic. He was increasingly…read morehelpful and great to work with. Highly recommend. Two thumbs way up

Purchased my car on March 1st. Salesman told me my. at was in perfect condition nothing wrong with…read moreit besides a spider crack on the windshield that they said they were going to fix/replace. Took it for a test drive, everything turned out smooth and proceeded with the purchase. They told me that the service desk would call me within a week for the windshield. 1-2 Weeks go past no call from the service desk. I call no answer multiple times. About 2-3 weeks after i had purchased the vehicle the siding started to come off. Took it to my uncle who is a mechanic and said they just glued it on. All the clips were missing so they just glued it to the door. This past week I had went on vacation. Drove to South Carolina for 6 days and then Virginia for 2 days. As I got to Virginia it had started to downpour. As i was getting off the highway I heard a noise that wasn't occurring at all until then. I thought it the suitcases in the back of my car until my boyfriend told me to pull over. I pulled over and my bumper is dragging on the road hanging by a thread. Glue all over the inside of it. Again, instead of replacing the part they just slapped on some glue and called it a day. This is my first time ever purchasing a car. The most terrible experience and service I have ever received. A former employee told me that they had repainted the car on the passenger side and the back of it after i had bought the car. I looked on Carfax to see if the car had been in an accident but nothing showed nor did the dealership tell me. All they told me was that the vehicle was in perfect condition. Do not waste your money to this company. They are just a bunch of crooks and liars who do it all for the money!

Neglected to tell me Sirius has been removed from MDX in 2025. Found out after closing. Salesman…read moretold me MDX trade-in was involved in bad accident prior to me purchasing, so trade-in value had to be reduced. He found this on CarFax. After deal I looked up my VIN number on CarFax. It stated trade-in value $3000 above his stated value! I then looked up Vin number on Vincheck.com. No accident ever reported! I had purchased cars from Smail numerous times before this. Never Again!

Scammers liars and thieves! Charged me $209 for a brake flush that they didn't do. Literally stole…read moremy money. Ghosted when I asked for a refund. This is a literal scam operation! Also the mechanic was throwing a temper tantrum inside my car while he was working on it after I confronted him for not doing it. He was violently shaking the steering wheel and bouncing up and down in the seat. You can't make this stuff up!

Chad is an awesome salesman. I reached out to let him know I was interested in possibly trading in…read moremy 2024 RAV4 for a new 2026 RAV4 XLE in storm cloud in case he came across one. He was diligent and informative and had one for me in less than a month! I couldn't have been happier with the process from start to finish- no wonder we keep going back to Chad and Cochran Toyota!

Horrible Dealership canceled my gap insurance after I purchased my vehicle and kept the money…read more MAIL ME MY $1,200