1. Pinnacle Auto Sales

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Jeannette, PA

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Pinnacle Auto Sales

2.3 (3 reviews)
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Kenny Ross Ford

Kenny Ross Ford

(17 reviews)

I am a 25 year old 1st time dealership buyer ...(former craigslist car buying pro) (not a fake…read morereviewer) After spending several days visiting different car dealerships in the area and dealing with cranky ,egotistical, know it all pretty boy lazy salesman I am THRILLED that I stopped into kenny ross ford Tuesday morning. (Tuesday Dec 26th) I walked in the door and was greeted by Doug Poko. His first question was "what can I help you with today". I told him that I was interested in the used 2011 honda pilot. He just got back that morning from a long vacation so he wasn't yet aware that it was on the lot. He went and got the keys and we went to check it out. It was an as is no warranty vehicle. I can truly appreciate that he was looking over the same types of things I was (paint, wear and tear, etc.) He wanted me to be aware of any small defects of the vehicle (which there were hardly none surprisingly after 110k miles). He then allowed me to take a nice test drive and was concerned that this was still a good used car (which in fact it was) That genuine integrity alone sold me on the car. Not being pushy or talking about a sale...he was to busy focusing on feeling how it rides, engine, transmission etc. He didnt know it yet but i was $old on it. As we went back and forth joking while talking $$ he made it fun (felt like he was working for me not against me for a fair price. I'll admit I was a stubborn Mule but he made it FUN. Yes I said fun. I bought the vehicle with confidence. Previously to walking into kenny ross I planned on walking after talking and maybe coming back. But he kept my attention. I planned on visiting 2 more dealerships but doug had me sold. Thank you Mr. Poko. Financing was quick and easy and very straight forward. I will be a personal lifetime customer and plan on buying all of my business vehicles through Poko at kenny ross. When he retires I am pulling him off of the golf course to sell me my vehicles lol. Last note for the chairmen at kenny ross...please take good care of whoever is doing your detail work they're the best around...compared to smail, toyota gbg, star, cochran, and many others I visited.

Very Poor Service. Rae Anne Morris is the worst person to deal with. This company sold me a 2012…read moreFord F350 truck in Nov 2022; in July 2023, it started having problems. In November 2023, I had it towed to a local shop, and they determined the engine had failed. Rae Anne Morris told me she would help me resolve this and would also send me a loaner vehicle in the meantime until my truck got fixed. Also, agreeing that this truck should have never been sold to me. ( well the loaner never happened). She also mentioned that the vehicle they sold me had a warranty that would cover my engine repair. After 5 months of waiting for an answer with no truck and very little communication from Renee, The warranty company told me that my claim would not be covered since this was a pre-existing condition and the dealership should never have sold me a bad vehicle. Please do not trust this dealership.

Pinnacle Auto Sales - car_dealers - Updated October 2026

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