They've cleaned up our pup bingo so well. They came recommended by my son's Dean at school. They…read moreare sweetest staff and care about how comfortable your fur baby is. A+ service!!!

Their grooming services are poor. Had appointment for 10 AM. Took dog in for summer cut. Groomer…read moreexamined dogs coat and recommended full shear. Left dog for 3 hours. Got call at 3 hour mark telling us they had been working on dog for 30 minutes and decided they could not cut dogs hair (note dog was caged for over 2 hours) They gave me back my dog with only neck sheared with wads of coat hanging from him. No logical explanation provided.

The staff here are very friendly and my dog Scooby seems to love it here! They have live video cams…read moreand they take pictures and upload them to your account along with a report card for the day. I also have seen on the cams where if an animal uses the bathroom they swiftly clean it with a machine! Very friendly staff and really clean play area! We are very satisfied so far!:)

This place is amazing! I have two big dogs (an 85 lbs 7 year old & 100lb 2 year old) & they come…read morehome exhausted from play! We get report cards on how they did & pics of the pups too! The rates are extremely affordable & they are located more centrally in Pcola than other places. I love Happy Dog Resort!

I recently brought our miniature schnauzer to Donna at Vanity Fur with very specific instructions:…read moreI asked that his few small mats under the pits of his legs be worked out or trimmed/ cut and that I did not want him shaved- Something she did before without consulting with me. Miniature Schnauzers can mat easily because their traditional cut leaves longer hair on the legs, chest, and beard. That longer hair traps dirt, moisture, and debris, especially if they are active and live in areas with high amounts of underbrush and leaves. Instead of having a respectful, professional conversation with me, Dawna made snarky remarks to me in front of another customer, saying our dog would look like "Swiss cheese" and "look stupid," but that she would do it anyway. She even added that she prefers to "shave him naked" rather than have him look like Swiss cheese, and dismissed my concerns by saying, "It's just hair. It will grow back." This was unprofessional and unnecessary -- especially saying it in front of another customer, which made me uncomfortable and embarrassed. As a paying customer, I do not not hire a groomer for what she wants to do; I pay them for what I request, provided it is safe for our dog. I expect respectful communication and clear explanation of options -- not sarcasm or ridicule. A good groomer should work with owners to find the best solution for the dog, not belittle their request. When I hire someone for a service, they work for me -- not the other way around. I'm paying for what I want done, not for what they'd rather do. I will not be returning and hope this feedback encourages Donna and Vanity Fur to practice more professionalism and respect for future clients. Based upon my past interactions with Donna, I fully expect her to double down and leave a baseless and falsified response to justify her rudeness and unprofessional behavior. Nothing says "professional" like blaming your own paying customer when you get called out. Instead of fixing the problem, I fully expect Donna to deflect, and made excuses. These photos of our sweet little guy were taken the day after his grooming after the small mats were trimmed and as everyone can see, he doesn't look "stupid" or like "Swiss Cheese" and didn't need to be shaved like the owner preferred. It is our contention the Donna was rudely pushing the lazier route of shaving him to save her extra work and time. Additionally, just as I expected, I received a nasty text message from Donna in which she vowed notify other groomers in town to blackball us as customers and she falsified the majority of her response to my review. This is one really nasty vindictive business owner.

Shannon makes our pup so handsome! She's friendly, gentle & takes great care of my pup. She gets…read morehim in & out quickly also, so he's not there all day. Usually about 1 1/2 hours.

I've brought my dog to Gloria twice now, and have been pleased with her work! Booking was pretty…read moreeasy and straightforward online. You'll pay a deposit upon booking, which goes toward the service. Gloria was thorough from the beginning. She reiterated the service and what it entailed of when I dropped my pup off, and texted me 20 minutes before my pup was ready to give me enough time to make my way back. Because Gloria is a huge dog person and has her own fur baby, I felt fully confident that she would take care of mine. My dog loves her! She dressed my dog in a cute bandana and cute bows when I picked her up both times. She does a really great job! I highly recommend Gloria for your grooming needs.

Excellent experience! Gloria is a fantastic groomer and my pup had her nails trimmed for the first…read moretime with no problems. Highly recommend!

Stopped in today to pick up a Christmas present for a friend's cat. I found what I was looking for…read morebut in addition they had cat treats on sale so I picked some up to go along with it. The sign stated buy 4 get 2 free and when I arrived at the register they did not ring up this way so the manager arrived and with his help was able to establish that I had picked up two kitten packs. He immediately brought me two eligible packages and the transaction was completed. Kudos to the cashier and manager. I shop this store quite regularly and have never been disappointed with their customer service! Happy Holidays!!

I called PetSmart because I was interested in getting a rabbit and didn't want to drive across town…read morejust to ask if the store even sold them. The phone experience was honestly terrible from the start. The employee who answered didn't introduce themselves or even greet me properly. They pretty much just answered the phone with "PetSmart" and that was it. I asked if the store sold rabbits, and the woman on the phone sounded annoyed and simply said "no." I then asked if she had any recommendations on where I could go instead, and instead of being helpful, the conversation basically ended there. I said "okay, thanks," and she hung up immediately. I understand stores may not carry certain animals, but basic customer service and phone etiquette go a long way. If answering simple questions from customers is that irritating, maybe don't put that person on the phones.

They are amazing! We took our Ragdoll cat for grooming, he was matted and he is grumpy! They took…read morecare of him and he looks amazing!

My poor girl needed a haircut pretty bad. So, I tried to do a little snip snip here, and a snip…read moresnip there, just to help her out. (Which of course MADE IT WORSE! LOL!!) To fix the "help" that I had given Charlie...... I took her to Shampoochies, off of Langley, my favorite groomers. All the ladies over there are WILDLY talented, so it's the only place I take my babies, and the BEST place to take yours, if im being honest about it. Today, Charlie's groomer was Emma. She did a Super Fantastic job on my Charlie's haircut. Emma is top notch! She listened to me, looked at a picture I found online, as a guideline, and worked her magic! My Charlie girl is even more beautiful than she was before!! A big SHOUT OUT & THANK YOU to EMMA and ALL the other groomers @ Shampoochies, for ALWAYS doing a WONDERFUL JOB!

I love the way Polo was groomed today. Loved it so much he has his next appointment already…read morescheduled. Thank you for taking care of my little guy.

Irie worked us in last minute which I could not believe as she is very booked. Barbara did a…read morewonderful job with my Charley. This was his first trim so she did the face and fanny trim up and a wash and blow out.

Lucy, my little girl has been going to the Purple Pooch for two years. She gets so excited on her…read moregrooming days! My wife and I enjoy the themed pictures they post after appointment is complete! I would recommend this groomer for all your pets needs.

I have taken Samson to several local groomers. Today, he came back looking the best ever!…read moreAshleigh Leonard is very good, excellent cut on my toy schnoodle. Happy happy

This is a small store but they carry a variety of products and have healthy brands. The staff are…read morealways helpful and friendly.

Everyone in there is really nice. I just feel like they don't have a lot of stuff and their…read morelocation is kind of terrible as well for them not to have a lot of stuff I was looking for rabbit things .

The receptionist, Judy, is very pleasant and helpful. I like her…read more Dr. Steadman's assistant (I wish I had gotten her name) was wonderful with my little dog that can get testy with strangers. I brought the little one back with the big girl the next week and they remembered each other, which is a good sign. As for Dr. Steadman, he is the vet I have been looking for the last 25 years, since a vet I used to take my pets to passed away--a knowledgeable and experienced veterinarian with a patron's soul, a healer's touch, and a saint's patience (with both pet and owner). And he is an excellent listener. I was especially impressed with his understanding regarding my husband's old dog. My husband has butted heads too many times with vets about his dog, and it has made him defensive. Dr. Steadman seemed to realize this when I brought the dog up and my husband instantly bristled, and his kindness and supportiveness has had a huge impact, more than he knows.

Dr. Steadman is very good and compassionate. He is on Davis Hwy across from Bailey's (veggies &…read moreflowers, Chrismas trees, etc.). His staff is friendly and helpful.