Discount Door Hardware is a smaller shop located in a strip mall near Bayview and Mulock in…read moreNewmarket. On the face of it, there isn't anything special about the place, but if you're ever looking for anything related to door hardware, or just need keys cut, I definitely recommend you take a closer look. The business I work for is located in Toronto, but since I live north of the city, I happened upon their website while looking for somewhere to get keys cut. After seeing they sold a lot of stuff I use at work on their website, I decided to drop in and ask a few questions to see if I could get many of the things I need on an ongoing basis. Turns out they do, and I've been frequenting the place ever since. Not only is ordering items easy: You can order online, email in an order, or call one in - and can either have your items shipped, or go and pick them up from the store (right away if they're a stock item, or a couple of days later if they're not), but the customer service here is second to none. Peter goes out of his way to try and be helpful, and to ensure you get exactly what you want. I've also benefited from Peter's diagnostic skills more than once. Whether I've brought in a broken piece of hardware, showed him pics of something on my phone, or emailed a video in, he always helps out where he can, and gives help and advice that have more than once proved both correct and valuable. I will definitely continue to frequent this place, and if you're in need of anything related to door hardware, I suggest you check it out.

From the owner: Discount Door Hardware.ca Showroom, located in Newmarket, offers an up-close preview of our diverse…read moreand unique inventory, including: residential and commercial door knobs and levers, door closers, panic hardware, KN Crowder pocket door kits, KN Crowder sliding and barn door track kits, commercial and industrial weatherstripping, Pemko and ABH continuous hinges, stainless steel bumper guards, industrial coat hooks, custom specialty flatware, pocket door locks and large L-shape grab bars.

Great supply of automobile parts , farm implements and tools…read more Staff is plentiful and always helpful. Discounted products usually more reasonable than other retailers. Great catalogs issued often.

From the owner: Princess Auto was founded in 1933 in Winnipeg as Princess Auto Wrecking. After being acquired by…read moreHarvey Tallman in 1942, the company expanded from auto wrecking into war surplus, tools, and equipment. Through the 1940s and 1950s, it became known for repurposing military parts and running a successful mail-order business, which grew to 70% of sales. In 1977, Princess Auto opened its first retail store in Edmonton, later adding a national call centre, catalogues, and eventually online sales in 1998. Now headquartered in Winnipeg, the company operates over 56 stores across Canada and three distribution centres. In 2024, Princess Auto secured the naming rights to IG Field, home of the Winnipeg Blue Bombers, now called Princess Auto Stadium.

Prices were somewhat higher than other local building suppliers, found customer service was very…read moreinadequate and unsatisfactory, the delivery of purchased goods of building supplies to end-user was 2 days later than was expected. When questioning them on the tardiness of their delivery customer service became arrogant and argumentative. I would not recommend purchasing from this place you're better off going to Home Depot or Lowe's.

Always helpful, and informative, lots of parking - good lumber and plywood stock as well as other…read moreitems

Horrible customer service, Lee the owner is terrible. I'd get better service from a dead cell phone.read more

The staff are friendly and helpful and the store always has what I need. It is a great…read moreneighbourhood store unlike the big box stores on the other side of town.

I've been looking all over for a particular item for my partners b'day next month. Stock is out…read moreevery where. Home hardware searched there data base, found exactly what I wanted "on sale" and ordered it from the warehouse. I got a call back 2 days later to tell me it had arrived in the store. I went over next day paid for it and brought it home. I can't say enough about the exemplary service at this store. It's always a pleasure interacting with staff here.

Bought a Napoleon Prestige BBQ at this store August 16, 2023. We like to buy Canadian if we can…read moreand we know Napoleon is a good product. The store even put it together for us which was great. This BBQ works great, it is at our cottage, and it has not been used that much. When we went to change our propane tank in July 2025, we noticed the doors that open there are lined with a hard plastic. This plastic is all melting. None of our other BBQ's had plastic inside these doors. We did not notice it as we had not needed to change our propane tank. We reached out to the store and they said that since it is past a year, we need to contact Napoleon - which we did try to do. Spent over an hour on two tries to get through to customer service. Then tried on line with no response. My husband called the Aurora store and spoke with the BBQ person - they then submitted our claim. That was August 6 - no word back yet. Not very happy. We thought shopping at a local Canadian store and buying a Canadian BBQ would be the best. But not happy. I have some good pictures of the melting doors if anyone wants to see them. We would like metal doors for this BBQ. We have been looking at BBQ's now when we are out and they all have metal doors - just like our old BBQ's.

I am a contractor running a large active construction site and I have been a loyal Home Depot…read morecustomer for years. I am writing this review hoping it actually reaches someone at corporate, because I am at a decision point with where I take my business. First, the good, and it is genuinely good. Sara at the Newmarket Pro Desk is exceptional. She singlehandedly manages a constant flow of orders for my site, coordinates same day delivery when I am in a bind, anticipates what I will need before I ask, and communicates clearly by phone and email throughout. I have worked with a lot of suppliers over the years and she is in the top tier of any account manager I have ever dealt with, full stop. If every Home Depot location had a Sara, you would not lose a single contractor to a competitor. She is the reason I am still here. Now the part corporate needs to hear, because Sara cannot fix this on her own. Pricing has become a real problem. I am increasingly finding significantly better numbers going manufacturer direct on the same materials. Home Depot's stated policy is to price match, and Sara does her best to honour it on every order, but in practice the matches frequently do not go through. That is a serious issue for two reasons. One, it is your own published policy, and when it is not applied consistently it erodes trust in the relationship. Two, the entire value proposition of consolidating my purchasing under one supplier is convenience and time savings on a busy site. When the price match falls through, I am forced to split orders between Home Depot and the manufacturer, which defeats the purpose of being here in the first place. I lose the efficiency, and you lose the volume. The system on the back end also needs attention. Orders get held up internally, inventory data does not always match reality, and processes that should be straightforward sometimes take longer than they should. Sara works around all of this constantly, but on a real construction timeline these delays cost me money. Here is the honest situation. I spend a serious amount with Home Depot every year. I want to keep doing that, because Sara has earned it and the location works for my logistics. But the math is getting harder to justify. If a real conversation can be had about more competitive contractor pricing, consistent price matching as your policy already promises, and better volume discounts that reflect what an account like mine actually contributes, I will happily continue and grow that volume. If not, I will be moving more of my purchasing direct to manufacturers and to suppliers who will negotiate. I am not writing this to complain. I am writing it because I would rather fix the relationship than walk away from it. If anyone at corporate wants to have that conversation, I am easy to reach through Sara.

Trash trash trash. This Home Depot is 100% inadequate and…read moreI'm so so unimpressed with the service here. It took over 45 minutes for the staff to find ONE item. The website said the item was in stock here and nobody would help us and look for it - they kept routing us to another staff member, and tell us "sometimes the website is wrong and it's actually out of stock" in hopes we'd give up and go home. Unlucky for them, we had a tree struck by lighting so we NEEDED the tool asap and refused to leave because we knew it was in stock here- and we were right. Nobody wanted to go look for it/find someone who could help us until we were routed to a higher up manager who had to go pull it out from a high shelf somewhere. Then when the cashier when to scan the box, she broke it open and there was some random junk stashed in it- she glared at us and we were accused of stuffing stuff in there and shoplifting. Being a minority in Newmarket is hard, I tell ya. We said "the manager just pulled it from the top shelf- you can ask him" and she finally let it go with a stare down, huge eye roll and a "sure he did." The box was all broken and gave my bf a deep cardboard cut because she ripped it. Overall- horrid service, especially during the day time. Please be kind especially during this time. It costs literally zero dollars to be a nice person. (Also Home Depot is homophobic and racist- google it. It was our last option. Support Lowe's instead)

Good guys, loads of knowledge and helpful advice and they always give me the best price. This store…read moreis the reason I stopped going to home depot for my mechanical needs. You just can't beat the service and their prices. They have a massive warehouse and stock the everyday parts to the impossible to find parts.

If I could give 10 stars I would! North York Heating and Plumbing is simply AMAZING! I had a very…read morechallenging plumbing problem with a portable washing machine not compatible with a non standard faucet size needed to provide water nor could I find a suitable adapter. Went to two other local supply stores and they brushed me off and said they couldn't help....I was getting desperate as the washing machine could no longer be returned. Called North York and they suggested that I bring everything that I could in. Took Anthony less than 5 minutes to come up with the solution of hooking it up to the faucet water source under the sink where everything is a standard size....my hero!!!

Worst service I ever got!…read more Came to get laminated pulp wood planks and couldn't find the colour and size, NO ONE WAS WORKING IN THE ISLE. Finally got a lady to page a lumber worker, the guy finally came, told me to go to isle 25 which was tiles not wood. Didn't even bother to actually help. Who do you guys hire?!? Clearly this Home Depot doesn't give a rats ass about customers.

3.5 STARS This is my…read morefave of the Home Depots because of it's location it's never as busy as some of the ones in Toronto. It's clean, staff are always there to greet you and are walking around the aisles to assist you and I've never encountered the "out of stock" sign on products. They still had lots of Christmas trees when I was here just a few days before Christmas. That would be surprising in any Toronto store. Well stocked and everything clearly labelled and price - is this a dream I've walked into? Prices are pretty reasonable and they have lots of items on sale or clearance at the end of the season. During the warmer months they have their garden centre open with staff there to help you get your green thumb on. Extremely large parking lot helps as you maneuver your big boxes across the lot.