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    Rona

    2.3 (26 reviews)
    ModerateHardware Stores
    Closed 6:00 am - 10:00 pm

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    8 years ago

    Not even worth the time to write up a review. Extremely poor customer service and voice mail hell.

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    Davie Village Home Hardware

    Davie Village Home Hardware

    2.9(34 reviews)
    14.4 kmWest End
    $$

    I walked in looking for a screw, nut and a washer. B sent me by text of what he was looking for…read more First thing I walked in was showed the text to a HH staff. He then got someone to help me. The staff was very helpful. He found exactly what I needed. On top, he said if it doesn't fit, I am free to return it. Luckily everything worked out well. I was happy. The location was great and convenient. This is a neighborhood store. Most of the customers here are locals or living in the hood.

    Do yourself a favor and never step foot in this place…read more Let me start with the most infuriating part. They have a policy of making customers leave their bags at the entrance -- except they don't apply it equally. I stood there and watched several people walk in completely unchallenged. I was the one stopped. Given that I'm Indigenous, it's not hard to figure out why I was singled out while others weren't. That's profiling, and it's completely unacceptable. The shopping experience itself isn't much better. Almost every single item in the store is behind a locked case. We're talking about cheap, everyday electronics -- nothing remotely high-end -- yet you'd swear you were in a jewelry store. You have to track down an employee, which takes forever, just to have them unlock a case for something worth twenty dollars. The whole time they're watching you like you're about to make a run for it. And heaven forbid something you purchase stops working. Their return policy is essentially a flat-out refusal. Defective product, proof of purchase, doesn't matter -- they will turn you away at the door. The prices on top of all this make zero sense for the quality you're getting. Absolute waste of time. Shop elsewhere.

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    Davie Village Home Hardware
    Davie Village Home Hardware
    Davie Village Home Hardware

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    Rona - hardware - Updated May 2026

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