Rating of 5++. Joel, Robin and their amazing team might be the best floor restoration service in…read moreVermont. Not only did they exceed all expectations on very badly damaged hardwood floors, making them look better than new, they are a great group of craftsmen that are a pleasure to work with! They truly do everything other reviewers have written, plus more. Professional, highly skilled perfectionists is the best way to describe them. Consider yourself fortunate to have found Danaher and don't hesitate to hire them for any of your flooring needs. You will be glad you did!

We had about 1400 square feet of hardwood floor laid by this company. I really can't speak highly…read moreenough about this company's professionalism. They were very professional in spite of several snafus that were partially our fault. They did a beautiful job on the flooring and cleaned up after themselves. There were some damages done--as there will be when doing a job of this size. But they came back and fixed everything. The owner, Joel, is incredibly personable and accommodating. I would highly recommend this company to anyone having flooring installed. The price was right as well!

I am completely satisfied with the work Armand and Little A performed. Miranda was great with…read moresetting the job up, and communicating along the entire process. 2 large dogs and two small kids had taken their toll on the wide plank pine floors. We had some really worn and damaged areas, and Little A sanded and finished them to a like brand new condition. They even worked with me in using a finish they had no experience with. Cannot speak highly enough of them!

Little "A" just changed the entire vibe of our shop!! I'm…read moreblown away with how much better the store feels just by getting a flooring upgrade! 10/10 service, price & professionalism!

Their kind and helpful advice completely solved my carpet problem. Not only was their help free of…read morecharge, but I hadn't even purchased it from them in the first place. Who could ask for more?

Jennifer at Flooring America gave us tremendous service when we came into the store with an unusual…read morerequest. We went to Flooring America to compare the products they have with pictures of flooring we need to choose for installation in a condo in Pennsylvania. Because of Covid-19 we cannot look at the actual product to be used in PA. The hope was to find a close match to photos from PA and then send someone to compare the two products in PA. Jennifer didn't hesitate to help us choose a product (actually two) and sent us along with recommendations. Great customer service; with no hope of making a local sale! Thanks, Jennifer!

Phil and Collin were the best installers - what a great job! Highly recommend! The whole process…read morefrom start to finish went according to plan - great experience!

Recently purchased flooring here to replace our basement floor after it flooded. They were super…read morepatient, provided many samples, and happily refunded us for the 2 boxes we ended up not needing. Pickup was simple and fast. Great experience and definitely recommend. The floor looks great!

I gave them my small area rug for cleaning and it came back dirtier than before. They kindly redid…read moreit, but it was still dirty. They thought it was enough that they didn't charge me for the redo. But they did charge me to ruin my rug. Businesses like this are based on trust. They blew that and I will not use them again, nor will I recommend them. Make sure you don't really care about your rug before you give it to them.

After 15 years as a customer, I am done. I dropped off a rug for cleaning on 11/5 and didn't get it…read moreback until 12/23, nearly seven weeks later. I was told it would be ready for pick up in 2 weeks. I called repeatedly in that time asking when it would be ready and was told it was "in the drying room" and I should call back to see when it would be ready. I called again and each time was told it was being "cleaned again" or in the drying room. Upon pick up I was told it was cleaned five separate times, which caused irreversible damage. It was not dirty enough to be cleaned twice, never mind 5 separate times. The rug was returned with unraveling edges, failed binding, and curling corners. It was in good condition when dropped off. It is now ruined. Completely unusable. This is not normal wear; it is the result of improper cleaning practices. I called to speak to the owner to see what could be done about destroying my rug. The new owner told me he "Planned to do NOTHING about it" and to come pick it up. The business is under new ownership and whatever standards existed before are clearly gone. If you were a long-term customer like I was, be warned: the quality and care are no longer there. I regret trusting them with something I can't replace.

I would rate them a 4* but due to the initial workers, I have some issues with my floor that unless…read moreI remove the entire floor, I cannot replace it, so I gave them a 3. (I did not discuss this with the company because I was sick of the project, so in fairness they were unaware but likely in my experience of them-would have fixed it) This is a bit of a doozy, The primary feedback I will leave you with is that they will not leave your job until it is completed to your satisfaction. My project was tile and hardwood in 6 separate spaces. I had a project that was to be completed in 1.5 weeks and due to many factors, it didn't get completed for a few months. The initial men that were at my job site were absolutely terrible- vaping in my home, taking long breaks, showing up late-leaving early, broke a light and I believe stole materials from my job (not confirmed). They were eventually terminated but not before they made my job a nightmare. I had to be very diligent checking on them, asking questions, taking photos and being very assertive about my needs and the damage the workers did to my job including damaging brand-new floor they laid down. Additionally, there had to be high level of communication which was difficult as there were many people to communicate with and the message often was distorted in the end. The second person they hired to complete my tile project was professional but had several personal issues that I believe disrupted the handywork, but the supervisor came in many times to ensure that my difficulties, issues and overall satisfaction was addressed. He wasn't willing to leave my project until I was happy with the work. He was professional. I would also add that I had to be on the phone with the team many times, and although I know they were likely sick of hearing from me- the office staff and workers were always kind, respectful and willing to address any need I had. I would return to their business, with a bit of caution due to those initial workers but I would return.

Very professional did a great job I would highly recommend. Owner made sure I was happy with job.read more

Their communication leaves much to be desired--we had to reach out for updates on delivery and…read moreinstall--but the carpet install was done beautifully at a price much lower than a competitor's. We would definitely go again.

The first time they came, there was an issue with the tile. They let us pick a different type of…read moretile that worked better in our bathroom and put us at the top of the list to replace it. The company was very professional, and the men that came did an excellent job. They were experienced and kind.

REALLY DISAPPOINTED. We spent thousands of dollars there recently. Although some of the staff was…read morenice and helpful, we were told several times that we would be able to return any tiles that we didn't use if the boxes were unopened. When I tried to return them, they said that the tiles - which were normal subway tiles that people would definitely buy - were final sale. This is NOT what we were told when we were purchasing them, and they are the ones that helped us estimate how many boxes we needed so we can only conclude that they oversold to us. It is so frustrating, particularly after how much money we spent there. WOULD NOT RECCOMEND.

Worst customer service I've ever experienced. The manager of the store is extremely rude,…read morecondescending and outright belligerent. I would not recommend this place to ANYONE! After spending over $3100. They treat you like dirt under their shoe. She spoke to my husband as well, a disabled Vietnam veteran with heart failure and mobility issue and he was disparaged as well. No respect at all. I told them I'd pick up the order and they allowed the contractor to pick it up! No communication what so ever just allowed him to pick up without notifying us and he didn't either, Needless to say they can keep their tile and I'll hire someone trustworthy to complete the job.

We had a bad experience with this business and urge others to look around for other options. At…read morefirst, they were polite and good to deal with. But when the Marmoleum install was flawed due to an air bubble, their solution was to go over the top of the flawed floor with a second layer of Marmoleum. In the process of tearing up the flawed floor, our brand new drywall was damaged and their attempt to fix it was lousy at best. The representative who came out even said he was concerned about losing money on the job. When we withheld payment until the drywall was fixed, we were threatened with litigation. In the end, we had to fix the drywall on our own.

They were great! Installed a beautiful marmo. mudroom floor for us. I also really like dealing with…read morethem as persons.