We never actually got to book a trail ride, the low rating is purely for the communication my…read morefiancé and I experienced trying to set up the booking. My fiancé reached out on Tuesday via text to both Mike and Shannon to set up a ride for the upcoming Saturday (my birthday). Didn't hear back so he called Mike on Wednesday. I texted Mike and Shannon myself on Thursday knowing it was a shot in the dark. We figured they were busy and surely someone would get back to us before the weekend, but we were wrong. I really wanted to go for a ride and had Monday off too, so I followed up on Saturday morning and finally got a response. After some back-and-forth over the weekend we finally got a ride set up for Monday, only for the ride to be canceled the night before due to some emergency on their end. While Mike was very nice on the texts exchanged (thus the 2 stars instead of 1), the amount of communication attempts necessary to get a response was really frustrating. If customers feel like they have to hound you to get your business, they're certainly not going to try again a second time much less recommend you to anyone else.

Another reviewer had the same experience that I did. I asked for lessons for my granddaughter. 5…read moredays later after no response I asked again and got the "no availability" answer. Then an extremely rude response which I will share. Not a secretary?? How about an owner!!!Such an unprofessional washed out business... terrible! Too many places to choose from for riding why choose someone so angry and negative!

Pro Tip: during the cooler months, you can schedule a hay ride at and around the south mountain…read morearea! Call the ranch to talk about it!!! Where do I begin with this update?? It's been about 3 years since my Girl Scout troop came to this ranch (see my previous review). Since then my kiddo and I have taken classes at the ranch and we both became volunteers at the ranch. We come to this ranch about as often as we can. The owners make it a point to make everyone feel like family! This IS our family now!!! Aside from the joys of the ranch, my kiddo has advanced riding skills so much that my kiddo has participated in the Black Rodeo, Competitive Horsemanship and Riding and trail rides. Like my kiddo, experienced students at the ranch can participate in parades, shows, and more as volunteers representing the ranch too! If you'd like the same opportunities, you just need to saddle up and start your horsemanship journey, or expand it, at the RR! And, For the person who wrote that they called and no one answered... keep in mind, this ranch runs off of its volunteers. There is a limited paid staff and a small army of volunteers who support RR. This ranch serves as a large animal rescue. This ranch is a place of escape for victims of a variety of situations and this ranch services folks with a variety of physical, emotional and mental needs---- on top of the herd of horses, goats, pigs and dogs that live there. THERE WILL BE MOMENTS WHERE ACTIVITIES ON THE RANCH TAKE PRECEDENCE OVER ANSWERING THE PHONE. Please, be gentle and understanding. Call back, leave a message and give grace. I've added as many pictures as I can. Come out and schedule a tour, sign up for a class or sign up to be a volunteer: you won't regret it! Return Factor: 10000000%

Good cause and unique experience My group enjoy the wagon…read moreride and John Robinson was very common

I cannot say enough wonderful things about Dr Christiansen and East Valley Equine Practice. My dads…read morehorse was injured and we needed an emergency vet. The kindness and care we received from Gracie and Dr C was immeasurable . Sweet Fila is on the mend and it's all thanks to East Valley Equine. THANK YOU FOR EVERYTHING! Can I give 6 stars??

Dr. Christiansen has taken care of our various trail-riding and hobby horses for 17 years. There…read morewere many sad days and scary days and Dr. Christiansen has guided us gently through the complicated decision making, from avoiding a rattlesnake-induced trach to gently putting an old guy down. He is forthright, yet optimistic, and "meets us where we are at". I cannot express how thankful we are for his candor and professionalism.

This is a great place to board your horse!!! It is very clean and welcoming…read more The facility is well looked after with the owner Max on the property. Max kindly introduced himself to familiarize himself with new faces that would be coming to Triple L. He responds timely to my texts. We had some difficulty loading our horse and I called and he came right out to assist. He got out his lasso and it did the trick quickly. Our horse Travis loves it there. Thank you for such a wonderful place to spend time with our horse.

STAY AWAY FROM THIS PLACE!! After owning and stabling horses for over 25 years and never…read moreencountering a problem, I stabled my horse at Triple L Stables in Gilbert, Az, which was a big mistake. My horse was there 3 days before we noticed that he was not eating the alfalfa pellets. Initially, the owner, Max had told us that his facility fed alfalfa pellets but we could feed alfalfa hay so long as we brought it in and fed it ourselves.  After the 3 days, we took our horse to a local rodeo and prior to leaving we noticed our horse had not eaten his pellets. At the rodeo, we confirmed that he would not eat the pellets at all. Our poor horse was starving and dropping weight. We switched him back to alfalfa hay. I called the owner and reported this to him. He stated that the horse had eaten the pellets, which was not true. Three of us saw the trough full of pellets when we picked him up. I told the owner that we would be switching him back to hay. He asked me if I was going to be feeding our horse daily because he would not do that. I responded with yes. He then stated for the very first time that he would not allow hay on his property, because it's messy and causes too many flies, which was contrary to what he told us before we signed the boarding agreement. He stated that his place was not the right one for us and that we needed to go elsewhere. He was insistent that we find a new place immediately. I told him we would move out and asked for a refund since I paid him in advance for the month. He stated he would pro rate the board and refund the balance. When it came time to the refund, the owner stated that he was going to continue billing me on a daily basis until he rented out our horse's stall. I reminded him that he asked us to move out. He refused to refund me the amount he withheld until he rented out the stall. I paid him $325 for the month , which the stall was only rented for 7 days (horse was only there for 3 days). He refunded me $152 and stated he was being generous. I reminded him that he canceled the contract and breached the agreement. When it comes to business, this man has no conscience or moral compass.

The amenities offered at Crossroads Farm, at first glance, appear and sound incredible. However,…read moreafter several months of boarding there, I began to have a feeling that my horse was not being tended to per the contract. To verify that my horse was not being given his supplements and also not being turned out regularly, which I paid for, I devised a way to keep track of my horse's care and found out my hunch was correct. Even after voicing my concerns to the barn owner twice, nothing changed. I believe socioeconomics played a big role in the lack of care for my horse. As a school teacher, I was not one of the clients at Crossroads Farm whose horse was in training nor was I able to afford regular lessons. Neither of these variables should have diminished the care that my horse was guaranteed in my contract and the services I was paying to receive. I was a client at another hunter jumper barn for many years and never experienced this type of "you are less than" regardless of a training program, going to shows, or how many lessons I took. That barn made always made my horse and myself feel no less important than their other more wealthy clients. The same certainly cannot be said for Crossroad Farms.

This place is confusing. You would think you're allowed to go and walk around but it's not very…read moreclear. We went and one person I asked was very nice but she didn't know. While she went to go ask an old lady came by and was very rude basically told me to leave. Not very nice considering I am looking to get my daughter lessons. So a little off putting. I also called 10 times over a 3 hour span and no one answered.

It's a ranch that holds a Farmer's Market in the fall and spring. Check their website for events…read more It was very calming to see green pastures and horses with my coffee from the coffee truck, and I also bought medjool dates from a local farm and jams from a local as well. All were Buckeye products, great "Rancher's Market." If you go to the end of the Farmer's Market there are more stables, this one you can feed the horses. The hay is at the last stall. It was nice, some horses will warm up to you.

This place was a little hard to find as it was hidden, but the interior of the clinic was pretty…read morebig. I heard some birds chirping. The waiting area was comfortable and there were books and tv. The staff were super friendly. I had checked in and filled out my info as well as my hamster info. Got called in shortly after, I forgot his name but he looked like Chester Bennington from Linkin Park. We talked about how I named my hamster and that it was because of the video game and as well as I play videogames. We went in a room, asked me questions about Sir Dukey and he weighed him. A few mins later, the Dr. came in and was super friendly and informative. As a first time hamster owner I wanted to get Sir Duke Nukem a check-up this morning for his appointment to see if he's doing good or any concerns I should be worried about. And it turns out, he was pretty good and healthy. They even offer boarding for your pets which I was interested in getting to know more about. As I plan to travel this summer for a whole week, I wanted to see what the best options would be. I am going to consider for him to get boarded. I do recommend this place to have your pets checked out. Staff were super friendly as well as the Dr. was very informative. They printed out a diet and hamster info for Sir Duke :)

Local exotic vets who care about you and your animal friends. We dont mind driving the hour and a…read morehalf to see these exceptional folks - they are worth it! After taking our boys to another exotic vet (Tucson) we are firmly committed to only coming here because of their exceptional vets, techs & front office. Our old boys (all 3 are over 5, 3 are almost 7) appreciate their gentle, yet incredibly thorough exams and their deep understanding of guinea pig health issues. The office is filled with gifts from pet parents who also appreciate their dedication to exotic animals. I'm trying to decide what we will bring to add to the loving gifts. Prices are very fair compared to our former vet office and they don't have the constant turnover other companies experience. Today our boy, Billy the Kid, received a very thorough exam that revealed that his head shakes were from a respiratory infection. He's feeling much better amd gives his wheeks of approval!

Absolutely amazing, reasonable prices , and just overall a very pleasant experience. The care given…read moreto my fur babies was very good and they were so calm with them.

there is only one way to described Tailored Pets and that is AMAZING! Taylor is super sweet and…read moredoes a great job communicating the whole process from start to finish. She is literally the best!