1. Romero Kenneth, MD

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Chula Vista, CA

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Romero Kenneth, MD

2.5 (11 reviews)

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Eastlake Family Medical - Maria Oseguera, M.D., Board Certified Family Practice

Eastlake Family Medical

2.4(31 reviews)
4.6 mi

Considering our insurance doesn't cover annual check-ups, I called around a few clinics and…read morehospitals and found this place to be reasonably priced for an out-of-pocket visit, which included a pap. When I checked in, I was given 2 pages to fill out, and within about 7 minutes, I was called in. Anna was the medical assistant who took all my vitals and asked me some health history questions to complete my chart. Soon after, she lead me to another room to be seen by the Nurse Practitioner. Within a couple minutes the NP came in-- I thought wow, that was fast! The NP was really nice and did the whole exam, and even asked if I wanted to run some blood work to check cholesterol levels, etc. My entire appointment took less than an hour, and I felt my physical exam went pretty well. Now, I just need to schedule a separate appointment for my blood work.

Frustrated and Disappointed After Years of Loyalty…read more I've been going to this clinic for years, and the quality of care has seriously declined. This is now the second time they've failed to submit my prescription--something that directly affects my health. Meanwhile, they're quick to take your copay and will cancel your appointment without hesitation if your insurance isn't perfectly in order. They'll call you to schedule a follow-up after bloodwork, but while still on the phone, they're checking your insurance coverage--like your care is secondary to your billing status. It's clear that money comes first. Worse, I've only seen my assigned doctor twice in all these years. Every visit is with a nurse practitioner--often still in training. There's no continuity, no personal connection, and certainly no accountability. I will absolutely change providers and will actively warn others about this clinic. I also plan to report this experience to my insurance provider. This place no longer deserves anyone's time or money.

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Eastlake Family Medical - Edward Schumaker, D.O., Board Certified Family Practice Physician

Edward Schumaker, D.O., Board Certified Family Practice Physician

Eastlake Family Medical - Eastlake Family Medical- Medical Care for all Ages

Eastlake Family Medical- Medical Care for all Ages

Eastlake Family Medical - Call our clinic and speak to our friendly staff about an appointment

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Scripps Coastal Medical Center Eastlake - Scripps Coastal Medical Center Eastlake

Scripps Coastal Medical Center Eastlake

3.0(73 reviews)
4.4 mi
Locally owned & operated
Certified professionals

I have Scripps insurance and my PCP is here. It's literally a 5 minute drive from my house…read more Usually when I'm here I'm due for an annual physical and when I do I see Dr Brunsting. He is such a great doctor - super nice and very thorough with the few concerns I did have. Because of him my physicals are quick and easy, which is very alleviating when I see doctors as a patient! I've also gone here once on a non-physical appointment. On that appointment I saw Dr. Tran. He addressed my concerns to my satisfaction and his prescriptions helped me get a lot better. The support staff from the check-in desk to the RNs and even the lab staff are super friendly. Whenever I go here they ensure that my visit is hassle-free. I also have good medical insurance so no surprise bills to come out of here. PS: My only concern is that Scripps doesn't have an urgent care location south of the 52. I know that as of my last visit they were promoting HealthExpress so at least there's an option there but it just sucks that I would have to drive the equivalent distance of going to work just to be seen.

I've been coming here for about 4 years. Convenient location and parking. Lab work is easy and…read morephlebotomists are good. Phone customer service is good. The nurse's assistants that take vitals are good. The doctors/PAs/NPs could be better. I don't feel listened to during most visits. One doctor had to tell me to get a mammogram before she could order a prescription (seems unethical). She kept insisting I retake a lab test but didn't realize this was already done, but I still kept getting repeat letters from Scripps. My most recent visit just put me over the top. I saw a PA there for an annual physical and he went above and beyond in making the visit difficult. The previous medical staff had no issues in providing an annual referral. This time, the referral was denied due to the way the PA submitting the referral to insurance, deliberately making it impossible for insurance to approve the claim. This was verified by my insurance company. This last visit did more harm (caused unnecessary stress) than help. As mentioned, I've been coming here for years but never know what to expect after each visit. Having been disappointed after each visit lately due to medical team not truly listening to my concerns or respecting my holistic wishes, I will be seeking a PCM elsewhere.

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Scripps Coastal Medical Center Eastlake
Scripps Coastal Medical Center Eastlake
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Polak Lucy, MD - Citations and Medical License Probation for Gross Negligence

Polak Lucy, MD

1.9(53 reviews)
3.6 mi

Dr. Polak is great! Very friendly and kind. Listens to your concerns, cares and gives reasonable…read moreand affordable treatment options. The office staff however is on the more unprofessional side. They don't do well with greeting people, and giving quality customer service. They sometimes gossip or chit chat while you're sitting right next to them and don't acknowledge patients in the room. They could be friendlier and put patients first a little bit more. The wait time is also extremely ridiculous. I spent 2 hours waiting for a 15 minute visit. My mom spent 4 hours one time as well. Clear your DAY if you want to be seen.

From my preteen years until my mid-30's, my family had Dr. Monk as its primary health doctor. Some…read moreyears into my early 30's, Dr. Monk allowed Dr. Polak to also practice at his office. Fast forward about 2-3 years later, she failed to maintain proper care for my father that had a heart condition. On his end, he had done everything preventative for about 2 decades after finding out he had the heart problem, to maintain a healthy lifestyle. Due to her negligence, my dad's cardiologist notified us that dad's heart was no longer functioning well and he had a very short life left. In our discussion with him, he stated that Dr. Polak was a very poor doctor due to other experiences had with her work. A bit before all this happened, Dr. Polak had also recommended that my mom had heart assessments. My mom had never displayed any symptoms, so when she met with another cardiologist, that cardiologist, basically also had the same poor opinion of Dr. Polak. He didn't understand why my mom was referred to him or the assessments due to mom's great cardiac condition. BEWARE!!

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Polak Lucy, MD
Polak Lucy, MD - The cards they give you for appointments.

The cards they give you for appointments.

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AFC Urgent Care Chula Vista - Chula Vista is re-opening Sunday 7/27! Come visit us 8am-6pm for your urgent medical needs! Just walk-in!

AFC Urgent Care Chula Vista

3.6(302 reviews)
2.4 mi

I came to this Urgent Care on Wednesday around 3pm. Front desk guy(Josh) was super nice and…read morehelpful. I was seen by the doctor very quickly(~15mins), she was very nice and helpful as well. Took great care of me and got me everything I needed. Would recommend to anyone for efficient quality care.

Dear AFC Urgent Care,…read more On July 8, 2026, at 7:15 pm, I scheduled an appointment with Urgent Care for my husband, who had been ill for approximately one week with flu symptoms, including cough, congestion, headache, body aches, and episodes of sweating. The nurse or medical assistant--I'm not sure of his title since he didn't inform us--took my husband's vital signs without wearing a mask and was seen coughing into his hand. Additionally, he did not wash his hands before or after taking my husband's vital signs. My husband's vital signs were normal. The Nurse Practitioner (NP) examined my husband's ears, throat, and chest. She acknowledged his reported symptoms but did not report any concerns after completing her physical assessment and interview. She did not order or perform a nasal swab, draw blood, collect a urine sample, or conduct a chest X-ray. Instead, she performed an EKG, which was reported as normal. Unfortunately, my husband did not receive a diagnosis or prescription. He was advised to go to the emergency room for blood work and a chest X-ray. We believe that the care he received was inadequate and that the EKG was unnecessary. I had informed the NP that my husband had recently undergone a full workup with a cardiologist, which revealed no concerns. Additionally, my husband informed the NP that he had not and was not experiencing any chest pain.

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Shachar Sharna Brooks, MD

Shachar Sharna Brooks, MD

3.1(12 reviews)
3.8 mi

My 94 year old mother has been seeing Dr Sachar for over 20…read more She is great and her staff has always been very supportive.

My family has been going to Dr. Shachar for maybe 15-20 years. She was my father's doctor-he liked…read moreher very much- and when I suggested we try to find a more practical office for a wheelchair as my dad was a new amputee he absolutely refused. I personally left Dr. Shachar because I found a doctor who I used in the past that I was happy with and re-established a relationship with. My father passed and Dr. Shachar called and offered her condolences. Dr. Shachar is not the issue here. At least not for me. Our family has not had any bad medicine from her. Her treatment plans are reasonable. She is kind. The problem is her staff. And I am only writing this negative review in the hopes that this kind and great doctor will consider the way her staff treats her patients. Her staff has always been rude, condescending, haughty. As I mentioned, my mother and father have been going to her for over a decade, and after so much time of a doctor patient relationship you would think there would be some kind of recognition of that fact. I work in an emergency animal hospital. I am a senior receptionist. I have dealt with my clients from the day they got there kitten or puppy to the day where we sadly have to choose peace over a poor quality of life. Now if one day my client calls me to tell me his poodles breath is getting stinkier by the day, it's been going on for awhile, and needs to be seen, I don't tell the 80 year old man he had an appointment, that was scheduled a while ago and well obviously it got cancelled. My soonest is on this day. He can't make it. Okay, let's try this date. He can't make it. 1 more try, he can't do it. Frustrating for parties. I get it. If the older man's son says if he can find another provider for care would the records get there quickly? I WOULD ABSOLUTELY NOT TELL THE PERSON ON THE PHONE OH YES DEFINITELY. SO SHE ISN'T GOING TO BE A PATIENT HERE ANYMORE CORRECT? This receptionist sounded like she was so happy to be rid of my mom as a patient. A long time patient. For my regular long time clients there's a certain bond we have. I have had to walk my clients, most of them I call friends, off the ledge about there dogs diarrhea not killing them and we'll get them in. I will find the owner of the practice or her 2 associate vets and ask them, hey, can one of you squeeze so and so in on your earliest convenience. I would do that for the 80 year old man as well. And these are pets (which many call there fur babies). Dr. Shachars staff is just very quick to shoo away her human patients of 15 years at the drop of a hat. Lucky for these rude insensitive mouthy employees they can act however they want over the phone. A lot of people don't appreciate the poor treatment of their elderly relatives. My mother has verbally told Dr. Shachar during an appointment how her front staff treated her badly. I do not know if Dr. Shachar does not care or just condones the poor treatment of her patients. I would like to find my mother a new PCP, but like my father, my mother said no, she really likes Dr. Shachar and that's her doctor and not mine. In the past years I have also been treated poorly and spoken down to by these young ladies and have had to refrain from becoming very ghetto. Only for the sake of my parents and Dr. Shachar do I keep my mouth shut. But I can handle myself. My poor deceased father and 80 year old mother cannot. I have just my mama left and Dr. Shachar, C'mon, you have always been there for our family. Please do not allow your front staff girls to be so rude. This in no way reflects my mother's feelings.

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Shachar Sharna Brooks, MD - Proof that MD cancelled an appointment to tell me to go to the ER for back pain during a pandemic

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Martha E. Lozano, MD

Martha E. Lozano, MD

1.1(8 reviews)
4.2 mi

Please find another doctor. I came here a couple of times for what the doctor said was "the flu."…read moreWhen my symptoms didn't get better I came back and she said it was "a bad flu." I ended up in the ER with pneumonia. After that I said I would never come back. Fast forward a few years later I move back from the Bay Area and I need a quick prescription. I can't get the prescription without them seeing me. My appointment was at 1:30 and they don't return from lunch till 2. Why schedule appointments while out to lunch?! I thought I could get this done on my lunch, nope now I have to wait an extra 30 minutes AFTER my appointment time. My family use to come here as well and it's always the same, ridiculous wait times and rude staff.

Please do not go there!!! We were referred there by a…read moreprimary doctor. We were asked by the medical assistant and Dr why we were there. The doctor had never looked at the ct results and had to ask the assistant to get them. Why are we even there?! After dealing with referral issues for 2 weeks for a CT scan I called for a 4th time to tell them they had the referral wrong (first time it was the wrong fax, second time the order was incomplete, 3rd time they sent it to the wrong fax again (AFTER I GAVE THEM THE CORRECT NUMBER), 4th time to tell them the order was wrong AGAIN and that my mom would not be going there again. None of the staff that answer phones tell you their names, I asked the person dealing with the referral what her name was, her name is Juleny (from what I understood). After I told her he would not be going there and their service is horrible she hung up on me. I wasn't rude or anything and I was being very patient since my mom needs these appointments.

Romero Kenneth, MD - physicians - Updated October 2026

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