i just had a physical exam today and Dr Partida took a few extra minutes of his valuable time just…read moreto talk with me. I've seen him many times over the past several years and I admire not only his professionalism but also his character. I've been to many Doctors over the years and Dr Partida is the most compassionate Doctor I've ever met.

Quality care doctor has a beautiful caring spirit when i lost my daughter he showed me and my…read morefamily so much compassion and kindness the wait is short many years of experience family business feels like family oriented care great advice works side by side with his wife who is as compassionate as doctor is staff is professional and efficient he helped me get sober from drugs and its been over 11 years of care and dedication no nonsense kinda doctor helps those who help themselves supportive my life was a mess until he gave me some tough advice and I followed through with his and his wife's support I would recommend him giving him five stars for sure thank you doctor Partida your the best

Frustrated and Disappointed After Years of Loyalty…read more I've been going to this clinic for years, and the quality of care has seriously declined. This is now the second time they've failed to submit my prescription--something that directly affects my health. Meanwhile, they're quick to take your copay and will cancel your appointment without hesitation if your insurance isn't perfectly in order. They'll call you to schedule a follow-up after bloodwork, but while still on the phone, they're checking your insurance coverage--like your care is secondary to your billing status. It's clear that money comes first. Worse, I've only seen my assigned doctor twice in all these years. Every visit is with a nurse practitioner--often still in training. There's no continuity, no personal connection, and certainly no accountability. I will absolutely change providers and will actively warn others about this clinic. I also plan to report this experience to my insurance provider. This place no longer deserves anyone's time or money.

I love this place. With all my health problems including my epilepsy, they deal with me a lot, and…read moreI've always felt very taken care of by all the staff. Dr. Edward Schumaker has been my doctor for over 10 years and I wouldn't trade him for anyone. Thank you all at Eastlake. :)

the elder lady at the front that answers the phone & checks in patients is BEYOND rude. And had the…read moreaudacity to tell ME to be nice after LYING to me about something I NEEDED to be seen by my OB! She simply DOES NOT CARE & is ALWAYS rude each time!!!

My son was Randomly was assigned to this doctor and walked into a trump Shrine! Insane…read more.. absolutely no way I would ever come back here. The front desk people rude and that should have been my first sign, but once I saw the cult shrine I was done.

Excellent physician. Experienced, and very caring with his patient. He does hospital visits as well.read more

He saw my husband at Sharp and we were so impressed, we switched insurance so he could be his Dr.read more

I somehow end up at an urgent care or ER whenever I go out of town. I'm drama. But thanks to…read morePerlman Chula Vista, I was in & out, and on my way to feeling better. They have an option to make an urgent care appt online beforehand but the website was glitching on me so I did a walk in. I had maybe a 20 min wait and the Dr was with me shortly after. I wasn't rushed, and I felt in good hands. The facility is clean and staff are very welcoming. Bonus- CVS right next door for prescriptions but it was craaazy crowded.

Thanks to the season multiple family members have been seen here in the last month all of us for…read morethe first time. Seriously make an appointment it's so easy online. Both times we were speaking to the doctor within 20 minutes of the appointment time. When have you ever been able to say that about a doctors office? Color me impressed We both saw Dr.Montondo who was fantastic. She listened and took our symptoms seriously without giving us the run around or downplaying how we were feeling. I hate being at the doctor and this was such a headache free experience. I hope we are not back too soon but if we need to this will be our first choice

Every time there is a delay of some sort, always have to wait over an hour to be seen when you have…read morean appointment.

I have tried five different doctors with Scripps. The last three at Eastlake. The quality of…read moredoctors and care provide has gone downhill in the last ten years. I thought I would save myself some time by interviewing a doctor to determine if we were a fit. I was bill $600 for talking to a doctor for ten minutes! I asked for blood tests. They would not do the blood tests even though Medicare would have paid. I needed a couple of other testes that Scripps would not order. Guess what! Found a competent doctor that ordered the tests that Scripps would not order, that Medicare paid for, and found the answers I needed to heal an issue that the doctors at Scripps were to incompetent to find! Sharp, here I come! The difference between Scripps and Sharp was so different. I am now a happy Sharp's patient without rogue billing.

From my preteen years until my mid-30's, my family had Dr. Monk as its primary health doctor. Some…read moreyears into my early 30's, Dr. Monk allowed Dr. Polak to also practice at his office. Fast forward about 2-3 years later, she failed to maintain proper care for my father that had a heart condition. On his end, he had done everything preventative for about 2 decades after finding out he had the heart problem, to maintain a healthy lifestyle. Due to her negligence, my dad's cardiologist notified us that dad's heart was no longer functioning well and he had a very short life left. In our discussion with him, he stated that Dr. Polak was a very poor doctor due to other experiences had with her work. A bit before all this happened, Dr. Polak had also recommended that my mom had heart assessments. My mom had never displayed any symptoms, so when she met with another cardiologist, that cardiologist, basically also had the same poor opinion of Dr. Polak. He didn't understand why my mom was referred to him or the assessments due to mom's great cardiac condition. BEWARE!!

Sweet lady, attentive and extremely knowledgeable! Yes we aren't all perfect and she believed a…read morepatient a few times that she "lost her meds" and gave her a refill.. I've lost my meds my self don't we all at least once? Well Dr Pollak was my moms Dr for many years, my Mom loved her and didn't mind the wait as Dr Pollak will take her time with my Mom and read and explain each of her results and Mamas concerns. My Mother hasn't been able to find a better replacement than Dr Pollak! So sad,

Visited American Family Clinic and super glad I did. The staff was courteous and got me in right…read moreoff the bat, the doctor saw it spot on -- I appreciate the quality care!

I went here ( sunday) for having blood in urine so they did urine test and lab work. The person who…read moretook my blood started on my hand( dorsal) even though i have nice vein in my arm(ACF) i told him i went to phlebotomy school and my arm has a easy vein. So i still let him blood on my hand and it really hurts i told him to remove it. And decided to go arm its an easy vein and still no blood coming out and his hands are really shaking. Another employee went ti get blood. Decided to go hand. It hurts alot but with blood now, the way rmove the needle hurts it catched my skin. The results they told me were normal. Take note: The way how they tie the rubber or tourniquet during blood work is very wrong. He tied it like a ribbon not the correct way like quick release. I am phlebotomist and its not suppose to be like that. When i got home i called and asked to send me the results. And they said results comes out in 1 day or more. Just wondering where did they get the answer to diagnose that everything is normal? But i decided to go to ER ( tuesday) urine test is abnormal, lots of blood work results are high and low. In short this clinic doesnt seem like have an accurate results. And incompetent employees. Im completely not satisfied on my visit here i should have just went to ER and not waste my time here.

My family has been going to Dr. Shachar for maybe 15-20 years. She was my father's doctor-he liked…read moreher very much- and when I suggested we try to find a more practical office for a wheelchair as my dad was a new amputee he absolutely refused. I personally left Dr. Shachar because I found a doctor who I used in the past that I was happy with and re-established a relationship with. My father passed and Dr. Shachar called and offered her condolences. Dr. Shachar is not the issue here. At least not for me. Our family has not had any bad medicine from her. Her treatment plans are reasonable. She is kind. The problem is her staff. And I am only writing this negative review in the hopes that this kind and great doctor will consider the way her staff treats her patients. Her staff has always been rude, condescending, haughty. As I mentioned, my mother and father have been going to her for over a decade, and after so much time of a doctor patient relationship you would think there would be some kind of recognition of that fact. I work in an emergency animal hospital. I am a senior receptionist. I have dealt with my clients from the day they got there kitten or puppy to the day where we sadly have to choose peace over a poor quality of life. Now if one day my client calls me to tell me his poodles breath is getting stinkier by the day, it's been going on for awhile, and needs to be seen, I don't tell the 80 year old man he had an appointment, that was scheduled a while ago and well obviously it got cancelled. My soonest is on this day. He can't make it. Okay, let's try this date. He can't make it. 1 more try, he can't do it. Frustrating for parties. I get it. If the older man's son says if he can find another provider for care would the records get there quickly? I WOULD ABSOLUTELY NOT TELL THE PERSON ON THE PHONE OH YES DEFINITELY. SO SHE ISN'T GOING TO BE A PATIENT HERE ANYMORE CORRECT? This receptionist sounded like she was so happy to be rid of my mom as a patient. A long time patient. For my regular long time clients there's a certain bond we have. I have had to walk my clients, most of them I call friends, off the ledge about there dogs diarrhea not killing them and we'll get them in. I will find the owner of the practice or her 2 associate vets and ask them, hey, can one of you squeeze so and so in on your earliest convenience. I would do that for the 80 year old man as well. And these are pets (which many call there fur babies). Dr. Shachars staff is just very quick to shoo away her human patients of 15 years at the drop of a hat. Lucky for these rude insensitive mouthy employees they can act however they want over the phone. A lot of people don't appreciate the poor treatment of their elderly relatives. My mother has verbally told Dr. Shachar during an appointment how her front staff treated her badly. I do not know if Dr. Shachar does not care or just condones the poor treatment of her patients. I would like to find my mother a new PCP, but like my father, my mother said no, she really likes Dr. Shachar and that's her doctor and not mine. In the past years I have also been treated poorly and spoken down to by these young ladies and have had to refrain from becoming very ghetto. Only for the sake of my parents and Dr. Shachar do I keep my mouth shut. But I can handle myself. My poor deceased father and 80 year old mother cannot. I have just my mama left and Dr. Shachar, C'mon, you have always been there for our family. Please do not allow your front staff girls to be so rude. This in no way reflects my mother's feelings.

This review has also been sent to the California Board of Medicine. If you truly don't care if you…read moreare harmed by your physician, pick this place. My letter to the board shall serve as my review [edited slightly for privacy]. To the California Board of Medicine, Hello, and I hope this letter finds you well. My name is Dr. S, and I write to you with deep concern about the practices of the office of Dr. Sharna Shachar, LICENSE NUMBER: A 51402. Practice site: Fax: 619-409-9905, 525 H St, Chula Vista, CA 91910. I had been a patient of this practice for several years after I moved to California in 2015. Dr. Shachar and I had a therapeutic relationship - I did not skip appointments, did not request any type of controlled substances from her, took all prescribed medications, and paid all bills on time. I had a zero-dollar balance on all my accounts with her. On October 1, 2020, my back "went out" on me for the first time. I couldn't stand up and my husband had to pick me up off the floor. I'd never had back problems before, and this was a very scary situation. I got into bed that day and slept all day. When I woke up on October 2, 2020, I could walk again, though with pain and a limp, and I still felt scared of what might be wrong with my body. I'd just transferred to my husband's insurance though -insurance company name- due to a job change on 10/1/2020, so I was now covered under his policy, though I didn't have an ID card yet [proof of coverage during 10/2020 attached.] On 10/7/2020, I was still in pain, so I called to make a doctor's appointment with my long-standing physician. The receptionist, Karla, informed me that she couldn't see me on the Blue Shield website. I explained the situation - I'd just transferred health insurance to a new plan. She set up an appointment for me to see the physician on 10/12/20. On 10/9/20, Karla called me back to tell me my appointment on 10/12/20 was being cancelled because she couldn't find my name on my husband's insurance coverage through the insurance company site. I told her that I'd called my insurance, and while I was covered during 10/2020, the website hadn't yet been updated. She told me that "It's illegal to not have insurance!" I offered to pay in cash and submit for reimbursement to my insurance company, reminding Karla and Dr. Shachar that I have no outstanding balances and have never owed them a cent. Karla refused, again told me it's illegal not to have insurance, and cancelled my 10/12/20 appointment [screenshot attached]. I started crying because I was in pain and I felt shamed and scared, and I wanted to see MY trusted doctor. Karla told me "If it's that bad, just go to the ER!" I would like to remind the board that 10/2020 was during the height of the pandemic. Referring a patient with a NON-EMERGENCY problem to the ER during a pandemic with high mortality rates is the height of unprofessionalism and could have caused me great harm had I taken this physician's medical advice to go to a ER during a pandemic before vaccinations were widely available to the public. Due to the behavior of Dr. Shachar's office, a patient, whom your Board has a responsibility to protect, delayed care for 6 months while locating a new physician to review her symptoms. Luckily, I found a great physician in Dr. Allen Richburg, who diagnosed me with sacroiliac joint pain and assigned me to physical therapy - this is APPROPRIATE medical care. However, delaying 6 months while finding a new physician also led to additional pain and longer recovery time for me. I would like for the Board to investigate the office practices of this clinic. Being a healthcare professional myself, I understand that it is challenging to monitor so many prescribers, so I very much appreciate your due diligence on this matter. Protecting the public is a passion of mine having worked within the Board of Pharmacy, and I respect so much the work you do. Dr. S

Please do not go there!!! We were referred there by a…read moreprimary doctor. We were asked by the medical assistant and Dr why we were there. The doctor had never looked at the ct results and had to ask the assistant to get them. Why are we even there?! After dealing with referral issues for 2 weeks for a CT scan I called for a 4th time to tell them they had the referral wrong (first time it was the wrong fax, second time the order was incomplete, 3rd time they sent it to the wrong fax again (AFTER I GAVE THEM THE CORRECT NUMBER), 4th time to tell them the order was wrong AGAIN and that my mom would not be going there again. None of the staff that answer phones tell you their names, I asked the person dealing with the referral what her name was, her name is Juleny (from what I understood). After I told her he would not be going there and their service is horrible she hung up on me. I wasn't rude or anything and I was being very patient since my mom needs these appointments.

Frustrating Experience with Dr. Martha E. Lozano, MD - Avoid This Doctor!…read more I visited Dr. Martha E. Lozano, MD, to get a new CPAP machine after my old one started failing. I had been struggling for nearly a year to obtain a replacement due to insurance complications and provider changes. Initially, I went to Scripps Green, where they promised to rush my order, but my insurance denied it after Scripps Green opted out of my medical group. I then attempted to go through UCSD Medical, where I was originally diagnosed with sleep apnea, but they were fully booked for six months. After several failed attempts and even switching primary doctors--only to find out my original doctor could have placed the order--I was finally referred to Dr. Lozano. I was relieved to secure an appointment within two weeks. However, my initial visit was disappointing. Despite arriving early for paperwork, I waited over an hour before being seen. When I explained my urgent need for a CPAP machine, Dr. Lozano assured me she would rush the order, and I should receive it within two weeks. However, she insisted I needed a new sleep study--despite my existing diagnosis and previous study, which should have been sufficient. This was completely unnecessary and seemed like a tactic to bill my insurance for additional tests. Desperate to move forward, I reluctantly agreed. Unfortunately, things only got worse from there. A week passed with no updates, so I called the office. After being placed on hold for ten minutes, I hung up and tried again--only to face the same issue. I then contacted my insurance, who attempted to reach the office as well. Despite multiple follow-ups, I never received a return call. One month passed. Then two months. Still, nothing. This experience was beyond frustrating. Instead of receiving timely care, I was met with delays, poor communication, and unnecessary hurdles. Doctors like this should have their license taken away! She ran unnecessary tests just to bill the insurance company--this is unacceptable! Please file a complaint against doctors like this! Scripps Patient Advocate: Rose Guido - 1-858-678-6694 Report to the Medical Board of California: https://www.mbc.ca.gov/Consumers/file-a-complaint/ If you're in need of a CPAP machine or dealing with urgent medical concerns, I strongly advise against seeing Dr. Lozano based on my experience. UPDATE! Dr. Martha Lozano is a phonologist in San Diego, I flied a complaint against her and a phonologist. This is the medical board of California reply: The Respiratory Care Board (RCB) is in receipt of your complaint filed against Martha E. Lozano, M.D. Please be advised that the RCB regulates the practice of respiratory care practitioners. Dr. Lozano is not a respiratory care practitioner, but rather, is a licensed physician. As such, the RCB does not have jurisdiction to proceed with action in this matter. However, your complaint may fall under the jurisdiction of the Medical Board of California (MBC) which regulates the practice of physicians. You may wish to contact the MBC as follows: Medical Board of California 2005 Evergreen Street, Suite 1200 Sacramento, CA 95815 Attn: Central Complaint Intake Phone: (916) 263-2382 / Fax: (916) 263-2435