i just had a physical exam today and Dr Partida took a few extra minutes of his valuable time just…read moreto talk with me. I've seen him many times over the past several years and I admire not only his professionalism but also his character. I've been to many Doctors over the years and Dr Partida is the most compassionate Doctor I've ever met.

Quality care doctor has a beautiful caring spirit when i lost my daughter he showed me and my…read morefamily so much compassion and kindness the wait is short many years of experience family business feels like family oriented care great advice works side by side with his wife who is as compassionate as doctor is staff is professional and efficient he helped me get sober from drugs and its been over 11 years of care and dedication no nonsense kinda doctor helps those who help themselves supportive my life was a mess until he gave me some tough advice and I followed through with his and his wife's support I would recommend him giving him five stars for sure thank you doctor Partida your the best

I have been a patient in this practice for almost 4 years now. The doctors are okay however the…read moreinefficient staff here made me switch practitioners due to their incompetency. Dr. Polanco had ordered me a chest x-ray and upon taking the time off to do the chest x-ray, they had failed to send it to the imaging center not once but TWICE within a span of 2 weeks! Their excuse is that they don't have the correct fax number to the imaging place. Like seriously?! After that hoopla, I've been contacted to appear in person for an appointment by my doctor and upon reaching the office, they informed me that it was scheduled for the following week. All those time off work been wasted for nothing and yet i'm still not getting any better. I will not be coming back to this place again. DO NOT RECOMMEND AT ALL. I'd give this place negative stars if i could.

They never never answer their phones or answer emails don't recommend this office at allread more

From my preteen years until my mid-30's, my family had Dr. Monk as its primary health doctor. Some…read moreyears into my early 30's, Dr. Monk allowed Dr. Polak to also practice at his office. Fast forward about 2-3 years later, she failed to maintain proper care for my father that had a heart condition. On his end, he had done everything preventative for about 2 decades after finding out he had the heart problem, to maintain a healthy lifestyle. Due to her negligence, my dad's cardiologist notified us that dad's heart was no longer functioning well and he had a very short life left. In our discussion with him, he stated that Dr. Polak was a very poor doctor due to other experiences had with her work. A bit before all this happened, Dr. Polak had also recommended that my mom had heart assessments. My mom had never displayed any symptoms, so when she met with another cardiologist, that cardiologist, basically also had the same poor opinion of Dr. Polak. He didn't understand why my mom was referred to him or the assessments due to mom's great cardiac condition. BEWARE!!

Sweet lady, attentive and extremely knowledgeable! Yes we aren't all perfect and she believed a…read morepatient a few times that she "lost her meds" and gave her a refill.. I've lost my meds my self don't we all at least once? Well Dr Pollak was my moms Dr for many years, my Mom loved her and didn't mind the wait as Dr Pollak will take her time with my Mom and read and explain each of her results and Mamas concerns. My Mother hasn't been able to find a better replacement than Dr Pollak! So sad,

I somehow end up at an urgent care or ER whenever I go out of town. I'm drama. But thanks to…read morePerlman Chula Vista, I was in & out, and on my way to feeling better. They have an option to make an urgent care appt online beforehand but the website was glitching on me so I did a walk in. I had maybe a 20 min wait and the Dr was with me shortly after. I wasn't rushed, and I felt in good hands. The facility is clean and staff are very welcoming. Bonus- CVS right next door for prescriptions but it was craaazy crowded.

Thanks to the season multiple family members have been seen here in the last month all of us for…read morethe first time. Seriously make an appointment it's so easy online. Both times we were speaking to the doctor within 20 minutes of the appointment time. When have you ever been able to say that about a doctors office? Color me impressed We both saw Dr.Montondo who was fantastic. She listened and took our symptoms seriously without giving us the run around or downplaying how we were feeling. I hate being at the doctor and this was such a headache free experience. I hope we are not back too soon but if we need to this will be our first choice

Best doctors office in Chula Vista ! Dr. Padilla and his whole staff are very caring ,…read morecompassionate, friendly, and have great attention to detail

Been coming here for my kiddos needs since he was about an yr old. In 2020 we found out he was in…read morethe spectrum. Most dr visits anywhere would freak him out and he can't handle waiting too long. At Dr Padilla's they have always been very patient & understanding with his needs. From the medical assistant to the practitioners. They have made what could be very stressful visits actually very pleasant. The only negative I have is that they Have fees for a lot of things I didn't think about. Needed some insurance papers filled out. $15 fee Follow-up phone call to see how kiddo was doing..fee( call was less than 5 mins) but that might just be our insurance not sure we have tricare. If it weren't for how awesome the staff if I would reconsider them and also my kiddo barely needs to see them aside from the usual check up.

Every time there is a delay of some sort, always have to wait over an hour to be seen when you have…read morean appointment.

I have tried five different doctors with Scripps. The last three at Eastlake. The quality of…read moredoctors and care provide has gone downhill in the last ten years. I thought I would save myself some time by interviewing a doctor to determine if we were a fit. I was bill $600 for talking to a doctor for ten minutes! I asked for blood tests. They would not do the blood tests even though Medicare would have paid. I needed a couple of other testes that Scripps would not order. Guess what! Found a competent doctor that ordered the tests that Scripps would not order, that Medicare paid for, and found the answers I needed to heal an issue that the doctors at Scripps were to incompetent to find! Sharp, here I come! The difference between Scripps and Sharp was so different. I am now a happy Sharp's patient without rogue billing.

Dr. Farris had an excellent bedside manner and was very thorough. On my first visit he reviewed my…read moreX-ray, signed off on the paperwork I needed, and offered me vaccines or any other services I might need. I will be back for any GP needs.

If you guys want to waste money and time come to this place , get greeted by rude front desk staff…read more, take your money and lie to you this is the place to come

My family has been going to Dr. Shachar for maybe 15-20 years. She was my father's doctor-he liked…read moreher very much- and when I suggested we try to find a more practical office for a wheelchair as my dad was a new amputee he absolutely refused. I personally left Dr. Shachar because I found a doctor who I used in the past that I was happy with and re-established a relationship with. My father passed and Dr. Shachar called and offered her condolences. Dr. Shachar is not the issue here. At least not for me. Our family has not had any bad medicine from her. Her treatment plans are reasonable. She is kind. The problem is her staff. And I am only writing this negative review in the hopes that this kind and great doctor will consider the way her staff treats her patients. Her staff has always been rude, condescending, haughty. As I mentioned, my mother and father have been going to her for over a decade, and after so much time of a doctor patient relationship you would think there would be some kind of recognition of that fact. I work in an emergency animal hospital. I am a senior receptionist. I have dealt with my clients from the day they got there kitten or puppy to the day where we sadly have to choose peace over a poor quality of life. Now if one day my client calls me to tell me his poodles breath is getting stinkier by the day, it's been going on for awhile, and needs to be seen, I don't tell the 80 year old man he had an appointment, that was scheduled a while ago and well obviously it got cancelled. My soonest is on this day. He can't make it. Okay, let's try this date. He can't make it. 1 more try, he can't do it. Frustrating for parties. I get it. If the older man's son says if he can find another provider for care would the records get there quickly? I WOULD ABSOLUTELY NOT TELL THE PERSON ON THE PHONE OH YES DEFINITELY. SO SHE ISN'T GOING TO BE A PATIENT HERE ANYMORE CORRECT? This receptionist sounded like she was so happy to be rid of my mom as a patient. A long time patient. For my regular long time clients there's a certain bond we have. I have had to walk my clients, most of them I call friends, off the ledge about there dogs diarrhea not killing them and we'll get them in. I will find the owner of the practice or her 2 associate vets and ask them, hey, can one of you squeeze so and so in on your earliest convenience. I would do that for the 80 year old man as well. And these are pets (which many call there fur babies). Dr. Shachars staff is just very quick to shoo away her human patients of 15 years at the drop of a hat. Lucky for these rude insensitive mouthy employees they can act however they want over the phone. A lot of people don't appreciate the poor treatment of their elderly relatives. My mother has verbally told Dr. Shachar during an appointment how her front staff treated her badly. I do not know if Dr. Shachar does not care or just condones the poor treatment of her patients. I would like to find my mother a new PCP, but like my father, my mother said no, she really likes Dr. Shachar and that's her doctor and not mine. In the past years I have also been treated poorly and spoken down to by these young ladies and have had to refrain from becoming very ghetto. Only for the sake of my parents and Dr. Shachar do I keep my mouth shut. But I can handle myself. My poor deceased father and 80 year old mother cannot. I have just my mama left and Dr. Shachar, C'mon, you have always been there for our family. Please do not allow your front staff girls to be so rude. This in no way reflects my mother's feelings.

This review has also been sent to the California Board of Medicine. If you truly don't care if you…read moreare harmed by your physician, pick this place. My letter to the board shall serve as my review [edited slightly for privacy]. To the California Board of Medicine, Hello, and I hope this letter finds you well. My name is Dr. S, and I write to you with deep concern about the practices of the office of Dr. Sharna Shachar, LICENSE NUMBER: A 51402. Practice site: Fax: 619-409-9905, 525 H St, Chula Vista, CA 91910. I had been a patient of this practice for several years after I moved to California in 2015. Dr. Shachar and I had a therapeutic relationship - I did not skip appointments, did not request any type of controlled substances from her, took all prescribed medications, and paid all bills on time. I had a zero-dollar balance on all my accounts with her. On October 1, 2020, my back "went out" on me for the first time. I couldn't stand up and my husband had to pick me up off the floor. I'd never had back problems before, and this was a very scary situation. I got into bed that day and slept all day. When I woke up on October 2, 2020, I could walk again, though with pain and a limp, and I still felt scared of what might be wrong with my body. I'd just transferred to my husband's insurance though -insurance company name- due to a job change on 10/1/2020, so I was now covered under his policy, though I didn't have an ID card yet [proof of coverage during 10/2020 attached.] On 10/7/2020, I was still in pain, so I called to make a doctor's appointment with my long-standing physician. The receptionist, Karla, informed me that she couldn't see me on the Blue Shield website. I explained the situation - I'd just transferred health insurance to a new plan. She set up an appointment for me to see the physician on 10/12/20. On 10/9/20, Karla called me back to tell me my appointment on 10/12/20 was being cancelled because she couldn't find my name on my husband's insurance coverage through the insurance company site. I told her that I'd called my insurance, and while I was covered during 10/2020, the website hadn't yet been updated. She told me that "It's illegal to not have insurance!" I offered to pay in cash and submit for reimbursement to my insurance company, reminding Karla and Dr. Shachar that I have no outstanding balances and have never owed them a cent. Karla refused, again told me it's illegal not to have insurance, and cancelled my 10/12/20 appointment [screenshot attached]. I started crying because I was in pain and I felt shamed and scared, and I wanted to see MY trusted doctor. Karla told me "If it's that bad, just go to the ER!" I would like to remind the board that 10/2020 was during the height of the pandemic. Referring a patient with a NON-EMERGENCY problem to the ER during a pandemic with high mortality rates is the height of unprofessionalism and could have caused me great harm had I taken this physician's medical advice to go to a ER during a pandemic before vaccinations were widely available to the public. Due to the behavior of Dr. Shachar's office, a patient, whom your Board has a responsibility to protect, delayed care for 6 months while locating a new physician to review her symptoms. Luckily, I found a great physician in Dr. Allen Richburg, who diagnosed me with sacroiliac joint pain and assigned me to physical therapy - this is APPROPRIATE medical care. However, delaying 6 months while finding a new physician also led to additional pain and longer recovery time for me. I would like for the Board to investigate the office practices of this clinic. Being a healthcare professional myself, I understand that it is challenging to monitor so many prescribers, so I very much appreciate your due diligence on this matter. Protecting the public is a passion of mine having worked within the Board of Pharmacy, and I respect so much the work you do. Dr. S

They were great at the Perlman clinic. I was seen very quickly. Dr Allen asked a lot of questions…read more Very thorough.

I had a very disappointing experience with this office. My 7-year-old child was scheduled with a…read moreprovider who does not align with our insurance and, more concerning, does not even see pediatric patients. This error created a significant inconvenience and delayed my child's care. When I brought this to their attention, I was met with a lack of accountability. The office manager attributed the mistake to the call center, but no meaningful solution or effort to resolve the issue was offered. The staff appeared indifferent and showed no concern for the impact this had on my child. As a parent, it is extremely unsettling to encounter this level of disorganization and lack of professionalism in a medical setting. Based on this experience, I do not feel confident trusting this office with my child's care. I wish I could give zero stars.

Horrible staff the office manager is rude and a smart ass. I was in pain and annoyed They never…read moreanswer phones and always unwilling to help. Doctor never sees me just prescribes medication or sends me to do labs never sees me. It's only 2 time I ever seen the lady. Office manager made some comments she feels she owns the place. Basically she said to find another doctor cause I was annoyed with them and gave them attitude. I only treat people the way the Treat me. She was being an asshole who thinks she is superior than me. Regret not changing Doctors sooner.

After much research and having selected this specific person (Dr. Curtis) as my primary care…read morephysician over 2 months ago, I am now happy to say that I have switched to another and here's why... I had decided to switch primary care physicians due to the fact that it was (and MOST LIKELY STILL IS) extremely difficult to actually speak to a staff member when TRYING to schedule an appointment. The ONLY one time I was able to speak to someone was my first time calling this office and the staff member alerted me that before I would able to make an appointment, I would have to come in to sign papers which I thought was an inconvenience for me. Also, I was told that Dr. Curtis would not be available until the following month as she was on vacation the time I first called making it rather difficult to be seen sooner. On my second and third attempt calling (giving the Dr. enough time after arriving back from vacation) and TRYING to schedule an appointment, I reached their automated answering machine. Everytime I press #7 (to speak to a staff member) I'd cross my fingers hoping for someone to pick up, but instead it was usually an automated voice saying "Dr. Curtis will be away until..." for weeks at a time and it has surely been quite frustrating! So for the past 2 months that I had been trying to schedule an appointment, I've been getting the machine and no response back. On top of the doctor's own schedule having always been out of office, I find that on most Fridays that I am able to leave work early to accomodate something like this, their office closes at 2PM and I'm unable to make it. I almost feel that the staff and doctor are non-existent at this point. It's unfortunate that I was unable to get through to this office and even more upsetting that I thought I did enough research to believe Dr. Curtis and staff would be an ease to reach, to communicate with, to schedule an appoinment with, to receive care from... BUT NADA to any of the above I just mentioned. The past 2 months trying to speak to someone and schedule an appointment here with these folks has been a PAIN and addded to the existing physical pain I'm already going through. There's no point in TRYING anymore. Time to move on...