Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

After calling and emailing multiple other mobile mechanics, Jasmine was the only one that…read morecommunicated with me letting me know her husband can do the job. That's not the best part, this family owned and run business has compassion and cares about customers. They are usually closed on the weekend, but with my situation with starting a new job on Monday and only having this one vehicle, she asked her husband if he would come do a shifter cable on my truck on Saturday. Dylan showed up and got right under our truck, seen the problem, ordered the part and put it on. He was thorough and made sure it would shift with ease. I HIGHLY recommend this business. They stand by their work and their very reasonably priced.

Kyle was amazing from the very beginning. I hired Kyle based on the fact that he provided a…read morereasonable estimate for the replacement of some O2 sensors for a 2006 Nissan frontier king cab that my son was driving. The error code that it was throwing was the O2 sensor but I wanted to validate and make sure. Kyle came out diagnosed the issue right away saying that unfortunately exhaust codes can be many different things and not necessarily just the O2 sensor so he ran multiple tests, smoke tests and found a number of different issues that he took care of along the way from valve covers and fuel sensors as well as replaced the up and downstream O2 sensors. This whole process took a couple of weeks as he needed to order parts and then retest based on the replacement of those parts, but that's pesky O2 error would not leave. Kyle must've come back to my house at at least 8 to 9 times over a six month period to try to solve this issue all along, not charging the additional time because the original diagnosis seemed to be very simple. I paid Kyle along the way for the parts and his labor, but he refused to continue to charge labor for coming out and retesting until the error was fixed despite sometimes the best mechanics can have reoccurring troubles and be stumped as to why codes keep throwing finally after approximately seven months of going back-and-forth with Kyle's schedule to come out and look at the truck. He replaced one side of a cat with a remanufactured version and the code finally cleared for good. I never heard from Kyle after that as I still owe him for that cat converter, but I can tell you right now that he is probably the best mobile mechanic in all of middle Tennessee that I've ever experienced despite his young age. He is a true man of integrity, character, and perseverance.

Kyle is a great guy. He was very upfront with me about what needed to be done what it would cost…read moreand then explaining everything he had done. I will use him when I need more work. DEFINITELY RECOMEND

My car has been driving wonky since I replaced 2 tires somewhere else. Came to Baker&Son for our…read moreoil change. Added a tire rotation with balance. Voila! My car now rides perfectly! From now on, this is where I will buy tires.

Great shop that has affordable prices and does high quality work! Would recommend them any day of…read morethe week.

I called Murfreesboro Ford about replacing my keypad entry. They said 769 plus tax. CarTech was…read morejust a little over 500.00. I have used CarTech numerous times and they always seem to be less expensive than the big shops. He does quality work and stands behind it. I always take my 2 Ford Explorers to him if he can do it. Always a fair price for the same job. You can't go wrong using Scott and his crew.

I called on a holiday Columbus Day and had no appointment they got me in at 10:45 AM with A…read morealignment. Service, friendliness, any questions answered this is a business you can TRUST

I have reviewed them elsewhere as well.... Brought my car for vibrations. I had previously did all…read moremy motor mounts with them earlier. Because of that, I didn't think it was the mounts so soon. I brought it to Volvo and even they said it was the mounts. I brought it back to them (Bennetts) and they revved the engine to test the mounts and denied it BUT reluctantly agreed to replace the trans mount and the front upper mount on the passenger side and order the parts. When I brought it back to get them done, they changed their minds and only replaced the trans mount which did not help. I brought my car to a shop that they (Bennetts) recommended because of a different issue that they could not handle.....Since the new shop had to remove the mount that Bennetts DIDN"T change to get to my other issue, I told them to just replace it, (at my own cost even though the old part was still under warranty and Bennetts refused to replace it), while they were there. Which they did at no extra charge for the labor...Low and behold, the car rides perfect with no vibration what so ever!!! It WAS the mount that Bennetts decided not to warranty and change after all!.... Poor diagnosis technique to say the least and they will find a way not to honor their warranty... This has been my experience and mine alone....Good luck!!!!

We didn't do any work on my car. He didn't even bother looking up from the computer talking to me…read more The real answer was he told me to go to the dealership which is great but I don't want to go to the dealership. I don't wanna drive to Nashville. But really the bottom line was he was too busy and they could've just told me that.

I setup a service appointment for new tires for the next day. they said the tires were there for…read moremy 1 pm appointment. when I arrIved and checked in the next day there were no issues as I was waiting. i checked in an hour later and MAGICALLY they can't find my tires. But we have this DOWNGRADED tire in stock that will be a suitable replacement. what part of NO do you not understand. I am not talking down to you ( that's for the ASSHOLE who was trying to explain their incompetence). Another store MAGICALY put 4 tires on my car and performed the service that I requested. YOU HAVE SERIOUS PROBLEMS.. This is not the first time that service issues have occurred. 1 Damage to wheels, laying rims face down, scratches 2 6 quart capacity, put in 5 quarts.

Big thank you to the guys at Firestone today. Justin helped us get the right tires over and fit us…read morein and Zachary took incredible care of us even with a significant amount of people that he was juggling this busy Friday afternoon. Much appreciated!

Won't be coming back. I gave this shop a try based on the positive reviews, but my experience was…read morefar from ideal. When I dropped my vehicle off, I was told it would be ready after lunch. Instead, I didn't even receive a quote until after lunch. Then I was told it would be ready by 2:30. I arrived at 4:00 and it still wasn't done, will be another 30-60min wait forcing me to miss a scheduled appointment at 5:30pm. To top it off, they have a sign stating a 2.5% fee for debit and credit card payments, so I brought a check to avoid the fee. They refused to accept it, despite having no posted policy against checks, which left me no choice but to pay the fee. Poor communication, delays, and unclear payment policies mean I'll be taking my business elsewhere.

Such an amazing shop! I came here off of a Groupon for an oil change and met the owner who was…read moresimply a great person. Perfect customer service and truly transparent on what you needed versus what you did not need. He even price matched if the equivalent of what he was offering was less. I will definitely be back and truly happy to have found this gem of an auto mechanic.