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    Roman Protective Services

    5.0 (2 reviews)

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    5 months ago

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    1 year ago

    highly recommend. Great service and highly professional and most importantly felt at ease knowing they had everything under control.

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    Bianco Security Systems

    Bianco Security Systems

    (2 reviews)

    I had been a customer for 14 years with Bianco. They have always provided good service at a fair…read moreprice. Unfortunately, I recently called to advise them that I was not renewing my monitoring service. I also wanted to change my alarm code, but was told my account had been deleted from their system (All this over a 3 day period) because I chose not to renew the monitoring service with them. Basically I feel they are holding a grudge for cancelling the monitoring service, and as a result, holding my alarm system hostage at the same time. No one deletes entire customer files after 14 years, especially when the monitoring service is a completely separate service provided by a separate company that has nothing to do with the care and servicing of my system. All I wanted was control of my own alarm system to make some changes, but now I guess I'm looking for a new alarm co. I want to be clear, there was never anything wrong with the service they provided. The issue I now have is with their lack honesty and professionalism, which is now depriving me of the full use of my own property.

    Do not deal with company after 19 years as a good paying customer they will not release my system…read moreso I can deal with another company. They do not return your phone calls and just give you the run around when you call back. I will be contacting channel 6 news to report them and hope to save someone else the heart burn of dealing with this company. Read the other reviews same issue with other customers.

    Roman Protective Services - security - Updated May 2026

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