Wife and I were in the area tonight and had called ahead to be put on the list and were quite…read moreconfused as the young girl said due to how busy they were (Memorial Day weekend) we could be not be on the list until 7:00?? It was unclear what they meant but she seemed unwilling to put us on the list when we called at about 5:00. So, we decided to take our chances and stopped by about 6:15 and immediately got seated.....probably helped it was just the 2 of us as they were very busy. Our server, Zoe was very good, well versed on the menu and was attentive but not overly so....excellent at her job. The highlight however (for me) was watching the entire hard working staff work together. It was like a finely orchestrated ballet. Mostly young people who worked extremely hard and never seemed to miss a beat! The owner or manager stopped by to check on us (seems rare these days) and was very friendly. The food was good, not out of this world good but very satisfying and we were happy.

Good from far but Far From Good!…read more We had high expectations yet reservations. Good Italian food in SW Michigan? What are the odds? The reviews were mixed but they had been around since 1939 so they must be doing something right. We decided to give it a try on a Saturday night towards the end of summer. As instructed on their website, we called ahead and the hostess said it would be 30 - 45 minutes from when we called at 6:30. We arrived a little before 7:00 to a crowded parking lot (valet only) and people waiting. It looked like what you would expect from an old school Italian restaurant - lots of lions and other statues, a cool outdoor dining area with a screened in area, a wood burning pizza oven, a lively bar and multiple rooms for dining. So far so good. We get to the hostess and she says that they recently got busy (hard to believe) and that it would be 30 or so minutes or 7:30 ish until our table. We grab a drink, listen to the entertainment in the bar and people watch. Around 7:30 we check in and are told it would be a few minutes. We should have left at that point. A few minutes turned into another 30 minutes and we finally sat down at 8:00. Ordered promptly with a frazzled waitress - gluten free pizza (they have a pizza oven in the middle of the room where we were dining), a chicken dish and gluten free pasta. Everything came with soup or salad as well - our waitress said that the minestrone tastes good with cheese and pepper (it was more like a pasta e fagioli in consistency). The pizza comes out and it was clearly undercooked and as we couldn't find out waitress and were hungry, we choked down a few of the pieces (and tasted the undercooked pizza it well into the night). The soup arrived and as accurately described was tasteless and more like porridge but the cheese and pepper helped. Main dishes - chicken that gave airline chicken a run for it's money, with some pasta in an Alfredo or some kind of white sauce and a half an ear of corn (the best thing on the plate). The GF pasta was way overcooked at it was evident after one bite. When I mentioned it to the waitress, she said that we would take it off the bill and asked if I wanted something else. As it was 9:30 and we had a 2 hour ride in front of us, I just said to take if off the bill and to get us our check. The check comes and only 25% of the cost of the pasta is taken off the bill (how does 2 bites of inedible pasta equal 25% off and not 100% off?). I ask the waitress and she said that she spoke to the owner and she said to only take 25% off of the bill. By this point, my wife has called and texted twice as the valet has the car and people are waiting for their cars. I pay the bill and leave, never to return. On the positive side, at least the guy with the oxygen tank got seated before us. Then again, he was waiting when we got there before 7:00... Moral of the story, leave the Italian food to people that know how to make it and respect their customers and waitstaff.

A Paw Paw 70th Graduation Party sounds so special! But it wasn't. They went on Spaghetti…read morenight...you know older people, they love a good meal at a special price. But everything was 'extra'...the bread, the side salad, and heaven forbid you asked for white sauce instead of red! You wait an extra hour and a half for your meal and you don't get the special price. The service was slow and uneven....a group likes to eat together...and everyone was served as if they were at different tables. The waitress was very nice. This restaurant has been around forever. I'm just baffled that this wasn't a better experience for these seniors.

Food was great and on time. Six large pizzas and a salmon dinner. Our group of 14 were well fed!read more

Our wait time was over an hour on a Thursday evening. We were told they don't take reservations,…read morebut then a family of six came in and got bumped ahead of everyone waiting, which was pretty frustrating. Once we were seated, our server Trish was quick to get our drink order and very friendly. The portions were generous and the food itself was excellent, it really seemed like everything was made from scratch. The wait was frustrating, but the food and service were both five stars.

What a charming little local establishment in the heart of downtown South Haven, but I need to…read moreagree with the overall average here. It was wonderful that they were able to accommodate us, as we were a party of 10 in peak season without a reservation. Our server was pleasant, but didn't seem to really understand the needs of the group at various times during the meal, and also appeared a bit overwhelmed in her section. Request had to be made several times, she didn't know the offerings or what was available, and it was often hard to get her attention. I looked at the photos before getting there and saw a lot of items I simply couldn't order, like the pizzas, which appeared to be made on a premade crust, and the chicken parm that featured a frozen breaded chicken patty vs a hand breaded cutlet. In fact, one member of our party ordered that and had to send it back. What did win were the breadsticks and marinara sauce. Both OBVIOUSLY made in-house and incredibly delicious. I ordered the lasagna and enjoyed it well enough. It was rich, hearty, and cheesy, but I wish it had more of the sausage filling and that the noodles weren't cooked so far that they were a bit mushy. The wine here was super affordable though, so if you're a fan of chianti, they've got a house bottle that's $23 while dining. The root beer menu was very fun too, but our server wasn't up on what was in stock and what wasn't, so we had to get up and check the cooler in between her visits because she seemed to keep forgetting, and then when the bottles requested did arrive, one was wrong. All in all, this experience wasn't great, but maybe I ordered wrong.

This was a really fantastic dinner at a nice small family-run Italian restaurant. The servers got…read morereally busy right after we got here, but both of them worked really hard to keep an eye on their tables. They offered bread service with herb olive oil, which was lovely. The house salad was generous with the feta cheese and croutons, and the balsamic dressing was nice and tart. My wife had the fettuccine Alfredo with grilled chicken. The pasta tasted almost homemade and the Alfredo sauce tasted like a real house made Alfredo, not something from a jar. I had the Chicken Parmigiana and asked if I could have vodka sauce on the spaghetti, just because it's one of my favorite sauces. They were happy to oblige, and it was truly delicious. Our daughter was happy with her penne noodles with butter and cheese... Lol. Hopefully at some point, she orders more than that! We will definitely be back next time we are in Kalamazoo.

Heard great things about this place. So we ordered to go (small kids didn't seem like it would be…read morefun in this place) The Alfredo was great. But the risotto was full of HUGE chunks of onions and peppers. Instead of bite sized ones. I don't think it was worth $17.. My $12 full ceaser salad is more like a half and came fully dressed so it's soggy. Oh and my $8 peach honey cheese cake is a a tiny piece of cake that's dry. (Idk how it's dry but it's been sitting out for some time)

We tried to eat here last week and were told that we needed a reservation. The hostess was not very…read morefriendly at all, but for a party of 6, that is fair. So we went online and made a reservation for the following night. When we arrived, we were about 12 mins early and the same hostess was there. She asked if we had a reservation, we said yes but it was in 12 mins. She told us to leave and come back in 12 mins. The restaurant was not full and the table that we ended up sitting at was free the whole time. Another party next to us actually complained to their server about the hostess. Really unsure why she in the business of greeting guests... thinking a back of the house role may be better for her. Her being unfriendly and having an attitude causes unnecessary stress on a group of people that are just trying to have a nice dinner together. I will say that our waitress was very sweet and professional. The food was good and the wait time once we were seated was reasonable. The manager also stopped by to check in on us. I would definitely recommend eating here if you are in South Haven, as options are limited, just make sure you have a reservation first!

The food was amazing. I was expecting an uninspired Italian restaurant in a resort town and was…read moreblown away by the meal. We had the calamari alla casa appetizer and it was the best I've had in years. The pappardelle was perfect!The exceptional service made it a stellar evening. Can't wait to go back!

Nice establishment with hearty food and friendly staff. Great flavors…read more Spicy fried pickles were crisp. Homemade ranch was delicious. The Waldorf Burger was flavorful. Monster Burger was the perfect pairing to the Tomato Soup. Tomato soup was rich and delicious. Joy served us and was fantastic. Would recommend!

A late summer dinner. Parking lot behind 527 is great to use. We went with the whole fried…read morechicken with three sides. I was surprised that it came to the table in 10-15 minutes after placing the order. Most places require 25-30 minutes. The chicken was a little dry but hot and very flavorful. Fries and onion rings are decent. We did not care for the mac and cheese; probably old school guys who are picky..?? It was very creamy. Very pleasant and efficient service. They typically offer a few specials. Kitchen 527 is a solid choice in South Haven.

We loved the pulled pork grinders - today not so much…read more The pork was in big chunks, the pork has always been mixed with BBQ sauce and today there was a very little bbq sauce (I had to add more) and also very little pork on the sandwich. I can't tell you how disappointed we were. We loved this. There has been a change of employees and I sure hope they change the way this is being made. It was not good at all. We were going to get a piece of the ready made pizza but it looked terrible. This was also one of our favorites

In my opinion, this place has the best pizza in town. I also used to order their subs. I just wish…read morethey had an app that you could order from.

Very cute spot for lunch/dinner in new buffalo. The decor is very tastefully done and the ambience…read moreis great for dates as well as family gatherings! They can get really packed during lunch/dinner so I suggest making a reservation and planning ahead. The chocolate martini was tasty and the cacio e pepe and roma pasta was delicious! Very fresh and simple flavors. Pastas come with a choice of soup or salad. The tiramisu was to die for! Good prices for the quality of the food and the ambience. We will definitely be back!

After dining for several years our experience was so disappointing. Waited 45 minutes for our Open…read moreTable resy; although waitress was lovely. Suggested the basil lemon chicken for two -claimed they had to bring back on menu by popular demand. Unfortunately, chicken was unpalatable. Waitress asked if we wanted it boxed we said "no we did not care for it." She then commented "some people in the past didn't care for it either. It has a certain flavor." Being a store owner of 12 retail chicago locations, I did not feel it was handled properly. I always appreciates customer calling me direct with an issue. The dessert brownie tasted more like a dried piece of chocolate cake, which we did not eat after 1bite. I called the next day to share with the manager. The hostess from the night before , actually remembered us, said the manager would get back to us, she would relay our experience. Never heard back. It's going to be hard to recommend the restaurant to our Chicago relatives & friends who visit & stay in New Buffalo all year long.

Friendly service and excellent food. Generous portions, too. Homemade lasagna is the best. Their…read morepizza rates right up there with Chicago's best.

Went for a pizza. Ordered the gala-t special. Included Italian sausage, pepperoni, bacon, onions&…read moremushrooms. Generous amount of toppings and cheese. Really like their thin crispy crust. Caleb our server, did a great job with service, refilled soda. He was friendly and personable. Great pizza!