I had a good experience buying my car at Val Strough Honda. The staff was friendly, helpful, and…read moredidn't pressure me. Fernando answered my questions and made the process easy to understand, also showed the color options on my new Honda civic. Overall, everything went smoothly and I'm happy with my purchase.

I was recommended to come here by a friend and had a truly great experience at Val Strough and…read morewanted to take a moment to recognize the incredible team there! Jeremy, the manager, was absolutely amazing. I came in with very limited financial options and looking to trade my car in that was giving me a headache with constant repairs and he really took the time to understand my situation and work with me. I never felt judged or pressured. That kind of care and effort meant a lot to me. Irvin, my salesperson, was exceptionally professional and understanding from start to finish. He was diligent with every detail, made sure everything was handled properly. I really appreciated how straightforward and respectful he was. Shenry was also wonderful, very personable and willing to answer any questions I had. He made the experience feel comfortable and easy, he's very knowledgeable and explained my contract well. Overall, I'm so grateful for the team at Val Strough Honda. They truly went above and beyond to help me when I needed it most, and I would absolutely recommend them to anyone looking for a dealership that genuinely cares. Now, I'm happy with the car I got and feel safe to drive on the road again!

I needed service and once again Evan and Austin come through with excellence! Quality is always…read moregreat and value is a given. I feel so fortunate to have been recommended to these guys! Thank you!

I went here for a full transmission service and coolant flush. They scheduled me the next week and…read moreI dropped it off in the morning and picked it up in the evening. They alerted me to things I should do very soon, ie. an oil change and tire nail fix. Luckily I knew about those things and already had an appointment at a tire store the next day, but it's nice to know they do a general quick inspection to make sure things are good. When I got back for the pickup the mechanic was test driving the vehicle, also a sign of a good mechanic shop. The bill was exactly what I was quoted and I was happy with the price. I feel like it was a good value for getting done what I could not do myself. I think some of us, like myself, have a mechanic friend, but I chose to go here because I wanted it done right and I trust they do it right. The car i took in for service was a family van and we need it to work right and to be reliable. I don't know if everyone feels like I do that these days you always have to fight to get things done right or be prepared for something wrong or to cost extra or whatever but this was simple. Tell them what I need done, drop it off, pay for it and pick it up. I was pleasantly surprised there were no hickups.

I would highly recommend Seaside Auto Glass. Very easy to deal with insurance and Jose replaced my…read morewindshield a couple days later. Thank you Seaside Auto Glass!

Jose is amazing. He has serviced my windshield twice for different rock chip repairs, and both…read moretimes were excellent. He is honest, knowledgeable, and incredibly efficient. He responds quickly usually within 30 minutes to an hour and was able to schedule my appointment within 24 hours. The whole process was easy and seamless. I highly recommend him for anyone needing fast, reliable, and high-quality service for a windshield repair!

After moving from NV to CA, I started taking my 2012 Subaru Legacy to the shop at Cypress Coast…read moreSubaru. It's conveniently located in Seaside, so I can walk home using the bike trail & the shop offers the option to leave the vehicle at overnight if I can't drop it off in the morning. There's a van for people who need to get to their destination quicker while vehicles are serviced. For almost a decade, my car was serviced here - especially for the big stuff or manufacturer-required repairs. Prices are competitive, service team is A+ and respectful, and process is always transparent. There are NO hidden fees or unnecessary upselling. Just in case you stay & wait, there's a clean spot inside the dealership with plenty of natural lighting, clean bathrooms, comfy seating, & snacks. Wifi is free, too. If you like to walk while you wait, there's alot of hidden gems nearby. The only downside to walking around the different dealers is the lack of sidewalks, so stay vigilant. When the service team could no longer repair my car - fancy dual transmission that died at 160k miles, they had plenty of cars for me to choose from. The addition of the Ford dealership to the company just a few steps away doubled the amount of vehicles I could buy.. and buy I did. Sadly, I couldn't afford a used Subaru; but I found a comparable vehicle that fit my needs & budget. The sales team understood my limitations & emotional journey. I really really really liked my Subaru Legacy. After 3 hours, I gave them my useless Subaru and left with a Toyota. While I didn't want to buy another vehicle, my lifestyle required it. The experience was overwhelming, yet very positive. The best part, they will still service the Toyota!!

I have been dealing with the Cypress Coast Subaru dealership for many years. I currently own a…read morenewer Subaru Legacy that I unfortunetly don't like. Ever since I have owned this car it had numerous problems with the infotainment consule and the heating and AC system. Constant problems. The service department has been great overall but on one occasion they had my car over one week and had no loaner vehicles available. Luckily I own 2 cars. My most recent visit was very good and I was shown a video of the work that was performed on my car. I really like that. Today on Mother's Day I once again had problems with the car which was related to the keyfob. I couldn't open the doors and I had problems starting the car. Nobody was available in the service department and sales had no answers what to do. Luckily I phoned another Subaru Dealership that told me to replace the battery in the fob. What makes me mad is that dealership just changed the battery less than 2 months ago. I really like the dealership but I wouldn't buy my model car if I had the opportunity to do it over again. I also believe I paid far to much for the car when I bought it but that is nobodys fault by my own. Although I hate my Subaru Legacy I like the dealership and most of their staff. Matt and Sam in the service are amongst the best service people I have ever dealt with.

We am very happy with the buying process and quality of the Sales team at BMW of Monterey. Joseph…read moreGrant was very honest and delivered on everything he said he would (spare key, removed a sticker on the car, additional cleaning, followed up with DMV fee, stayed late, always returned calls and texts etc). He knew the car and features inside and out and fully charged it before we came. I bought a BMW 330e from BMW of Monterey, CA in October of 2025. I had such a great experience. This is after nearly buying from Mercedes of Walnut Creek who added costs to the final price. Or BMW of Mountain View, where they tell you must give them a 9 or 10 out of 10 for their ratings, and hound us with sales emails. Conversely, Joseph at BMW of Monterey was very respectful of our time, and never gave us a sales pitch. He did not add any costs to the price. The vibe at BMW of Monterey is one of teamwork and customer first, Sales people don't fight to claim you as their customer once you walk in the door. It was a huge relief to work with Joseph and his dealership. I am very happy I went bought my car at BMW of Monterey.

Broken promises and incompetence... At every level. We saw a car online and called them to ask if…read morethe car was available and ready, we were ready to buy and we didn't even want to negotiate the price, so the whole process should have been done quickly. I also had a pre-approved loan for the total in-hand and ready to go before we walked in. We got trapped in the dealership for a total of 4 hours, they made us sit in the lobby for over 30 minutes waiting for nothing before any paperwork showed up. Something that should have prepared while we were making our way over. After telling us how much they appreciate the service of our military members, they then let us know that they will not accept checks from Navy Federal Credit Union. We were forced to go with one of their lenders, even though I already had the check in-hand. That would have been nice to know before I already spent an hour in-store! So I had to take an extra hit on my Credit when really I should have just walked out. Luckily my credit score is high enough to take it. We sat for an hour waiting for them to find a loan for us, and we got a lot of rejection letters only because we ALREADY HAD THE DANG CHECK FROM MY BANK so of course new lenders aren't going to want to accept to give a second loan to someone! Whatever, we had already been there for so long, I was not leaving without this car at this point. We then sat there for another 90 minutes while they "finished the paperwork..." but didn't give us any idea of how long that would take so we could have used that time to do something other than sit there and do nothing! (This is hour 3 of trying to entertain our kiddo while we wait by the way). After that 90 minutes we went into some other guy's office and re-hashed all of the information from the past few hours all from scratch. It should have been an email or that other guy should have been present the whole time! He was just walking around the store we saw him several times just strolling! At the end of the transaction when everything finally went through, Walid, the salesman, said we would have to wait another 30 minutes for the car to be detailed. WHY in the last 4 hours was the car was not cleaned?!?!?!? Crazy. After we walked out we discovered that one of the two keys had a dead battery. I asked Walid if he could help get us a new key battery and he said he would "look into it." Fine. I waited a month and then emailed him about it, and he replied over two weeks later saying that he would ask the parts department if they had a key battery for us. It has now been six months and we haven't heard from Walid or BMW at all! All of their claims about caring about their customers are false. They got their money and now they have no interest in continuing to provide service, even after they say they will.

I haven't been to this in years as I've moved away, but I think about my experience here often,…read moreespecially when comparing the service here to other shops I've been to in various parts of the US. Recently doing some maintenance myself on my car has compelled me to write a review for a service I had completed about 5 years ago because it was such a good value. I had my 2010 Malibu in for a full fluids service and repair of some front end suspension components that a Chevy dealership couldn't even properly diagnose/fix. I did a recent fluid service on the same car on my own and for what I paid here I'd just as soon let them do it. An extremely fair price for the service provided. What takes me a day to do took them a quarter of the time and cost about the same as what it cost me to do it myself considering parts, fluids, and tool purchases. All this is to say, this is easily the best shop I've encountered in any city I've lived in (I'm military so I've moved a lot). If I'm ever back in the area, this is the place for me.

Greg and his team are old school mechanics. They can keep an old car running for years on a…read morebudget. I've been a customer for over 10 years, never a bad visit or surprise. I won't go anywhere else.

I've been doing business with VW Cardinale for over 22 years now, buying and leasing Tiguans and…read moreTaos. Steven has always Bergen our straight shooter dealer and friend, never once trying to upsell or pressure, always getting us the best deal possible. Jesus and Mandi in Finance work miracles, as they take your credit info, your income and hoped-for payments, then use some kind of Jedi powers yo get that deal you can live with. The hardest part is the wait: part 1- find the right car, part 2, gathering info, part 3, patiently waiting for finance to do their their thing (this will take some hours, so don't bring kids), then part 4 - review and signing papers. By law everything has to be open, transparent, explained and signed. It's on this rather cool electronic board (4x5) where you e-sign, a sign, and sign, etc. All done? It all prints, here are your keys, and now you have a car, with first due in about 30-45 days. Being long time customers (we know just about everyone by name as we have brought all the cars to the place for servicing - now VW has a log of all maintenance for warranty purposes!), we get good deals or services for reduced prices! Relationships are everything to this Cardinale crew, and we will be sad when the time comes for us to move to our retirement home someday. Kudos to All!

Applied for a position at Porsche and BMW. No one ever got back to me. Upon trying to reach…read moremanagement, I left several messages and no one would return my call. The GM for Porsche SLO led me to believe I was going to hired. I followed up several times and left so many messages and he never once had the courtesy or professionalism to return my call. I believe they are racially motivated and if you don't have the right last name then they will completely ignore you. I tried to speak with Theresa the CFO but yet again was Ignore after several messages. I think it's ridiculous I can't get a few simple answers. I'm struggling here just moved here from Wyoming and I get treated like this..

If you're looking to replace a soft top on a Porsche stay away from Monterey Porsche dealer. Took…read moremy Porsche Boxster to Rick's Upholstery he did an excellent job and a down to earth person very honest and reliable.

Brought my car here for him to look at. Some parts of the steering wheel were peeling and parking…read morebrake cover as well. He was 100% honest. He gave it a good shot at trying to sand and re finish but he wasn't happy with the way it was progressing so he suggested an alternate method. Didn't charge me either for probably an hour or two of labor. I'd bring this guy anything. Integrity and honesty are hard to find in businesses but he's got both.

Quick easy and friendly service! I needed a new key fob for my 2012 Camry. It was easy to…read morecoordinate an appointment, the price was fair, service honestly took less than 10 minutes and the new fob works great!

2023...Fast service, GREAT pricing....what more can you ask for? I highly recommend them!…read moreJuly 2024 Update.....Sadly, he is no longer in the area....a true loss to the area!

Staff always professional even in the hardest or strangest of circumstances, including unique…read moremodifications. I have had the opportunity to witness the management and leadership teams integrity first hand. Integrity is a measure by which one can truly make a good decision when deciding where to buy or service a vehicle or work.

So two weeks after purchasing the vehicle (3/15/2026) , I stopped by stress free auto care to…read morediagnose long crank delayed start issue (4/4/2026) . They were able to narrow it down to main fuel pump losing pressure as the RCA for the start issue but along with that found several other concerning issues. Photos attached. -2 stars (from 4) : I already paid 5k (trade) + 4k cash down + 18.5k finance = $27.5k which is already TOOOOOO high for a 2015 used vehicle. Now on top of that i need to pay $3k to get faulty equipment fixed which should have been a dealership responsibility. Add to that ~1k for new front tires and I could have bought a 2022 dodge charger RT for that amount of money. Well I'm pissed now.