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Rollover Rovers and Happy Tails Training

5.0 (1 review)

Services - Rollover Rovers and Happy Tails Training

Pet sitting

Private dog training

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Oceanside Pet Spaw

Oceanside Pet Spaw

(68 reviews)

I'm extremely disappointed with our experience and feel other dog owners should be aware…read more We brought our healthy toy Cavapoo in for grooming after calling ahead about timing. I was told it would take about 1-2 hours, so I planned my day around that. After waiting the full time, I had to call them because no one contacted me, only to be told I'd need to wait another hour on top of what I was originally told. The lack of communication and misleading time estimate was frustrating and unprofessional. The bigger issues came after. Shortly after the visit, my dog developed kennel cough and was sick for nearly three weeks -- coughing, uncomfortable, and clearly miserable. She had not been around other dogs prior to this appointment. We also noticed immediate coat damage. Her fur texture changed completely -- it became rough, wiry, and dry instead of soft like it had always been. The coat was also discolored only at the tips while the roots remained normal, which points to product or heat damage during grooming. This was not a gradual genetic change; it happened right after her appointment. So in one visit we experienced: * Poor communication and inaccurate timing * A dog that became sick * Visible coat damage that will take months to grow out We trusted this place with our dog's health and deeply regret it. Grooming should never result in a dog leaving sick and physically affected like this. Pet owners, please be cautious.

Karla, You are incorrect. You declined the $50 credit when…read moreI tried to apply it to a grooming session. You are outright LYING. To make it right you would need to refund me that money that you overcharged me and not DEMAND that it be applied to a service I was not intending to re-book. In addition, the dog's ear was not "nicked", it was SLICED and the vet was unable to rectify the situation without anesthesia due to the pain my dog had when trying to remove the hair from the laceration. I understand you trying to minimize this to not look bad to other dog owners, but in my 30 years of owning dogs and bringing them to groomers, this has NEVER happened to me and I have never been robbed of my money like this.

Rollover Rovers and Happy Tails Training - pet_training - Updated May 2026

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