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    Petco

    3.0 (61 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

    Services - Petco

    Bath and groom only

    Full grooming

    Pet haircut

    1 More Service

    Private dog training

    Petco Photos

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    Expired food being sold at Petco in North Miami Beach

    I've been a loyal customer of Petco for the past 4 years, but after my recent experience, I will no longer be returning to this location. I came in with a receipt to exchange cat food that my cat refuses to eat, and the manager not only refused to help but also refused to speak with me directly. It's incredibly frustrating to see a complete lack of customer service from the store's management. On top of that, I noticed expired food being sold on sale, which is a major concern for pet health. Selling expired products is completely unacceptable, and I never would have expected this from Petco. I'm extremely disappointed with the way this store is being run and will be taking my business to PetSmart from now on. Petco needs to seriously look into how this location is managed if they want to retain customers. *Edit: This review is meant for The North Miami Beach location. Address: 14601 Biscayne Blvd, North Miami Beach, FL 33181

    Petco store
    Astrida M.

    We stopped by Petco to find carriers for our 2 chihuahuas. We have always liked Petco because of their friendly staff and clean stores. This time they had somewhat of a small selection of the type of carrier that we needed but they were stocked with a lot of other pet items. Good to know as we are always looking for the latest in the best treats, outfits and dog beds.

    The receipt

    Terrible!!! I only take my dog there to cut his nails , because I'm afraid of hurting him. And in the past I was very happy with their service . Today, when I arrived to pick him up, Maria told me she could not cut his nails, because he did not let her, and even tried to bite. Never happen with anyone else there, and he does not bite anyone!!!! He is the most serene and calm dog!!!He end up having just a bath, and I end up paying $80 and what he really need it was not done. I give him his baths, the reason I go there is to cut nails. It makes me think that Maria is not competent to deal with dogs larger then 20 pounds. I'm very frustrated and never will go back there !!! Very disappointed

    Loaine M.

    Beautiful grooming job on my Cavapoo puppy by Mary J. I come to Petco for food, toys but this was the first time for grooming. I definitely recommend her.

    Abe C.

    This is was just a horrible experience. I place my order online and I arrive about a hour and 15 minutes later. I received an email saying they received my order. I grab the bag of dog food and make my way to the counter. I tell the lady that I already paid for her to pull the order and mark it complete. She tells me she does not have an order for me but confirmed my last name! I pull the order and show her on my phone and my bank account that I have already paid. She tells me go ahead and cancel the order and do it again... How am I supposed to cancel an order that was already paid. I ask to speak to a manager and she tells me she is the manager. I ask for a corporate phone number and they find the order in seconds and offer me a refund after I wasted my entire lunch break going to get my dogs food and being treated like a thief.

    Crickets 0.15 each. Dinner time!
    Ivan H.

    Super conveniently located in the Publix shopping plaza next to Costco, this place is quite large and has so many options for whateve pet you have. Picked up some crickets for 0.15 each and this place doesn't make you buy a whole dozen which is great. Service has always been very friendly and there's a ton of parking. It's just awesome being able to shop for crickets on one hand, and then walk next door into Publix and pick up something I'll actually enjoy eating.

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    11 months ago

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    10 months ago

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    7 years ago

    Chris did an amazing job grooming my maltipoo! My dog looks wonderful! I highly recommend!

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    Page 1 of 2

    Petco Reviews in Other Languages

    Ask the Community - Petco

    Review Highlights - Petco

    Chris did an amazing job grooming my maltipoo!

    Mentioned in 2 reviews

    Read more highlights

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    Louie's Professional Grooming - Maltipoo Benya ;)

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    Louie's been doing our kids for over 10 years! They love him and are excited to see him when we…read morearrive. He does a great job on our Westie, Schnauzer & Chiweenie

    I don't understand how this 'business' has almost 5 stars…read more We tried 'it' for our dogs. When we arrived it was a dirty old shed with a 'makeshift' cage out of what appeared to be old lockers or something. The man was fine-initially- but the whole situation gave bad vibes. We left the dogs, big mistake. 5-10 minutes later he called us that our puppy was aggressive. While still on the call he was YELLING at our 14 month old Shih tzu. Side note: He weighs 14 lbs. He's around children and the public all day. He comes to work with us... He is not aggressive. We said we would be right back and drove right back. Upon arrival he was cutting our other dog. He was asked to stop but kept cutting. He was asked again to stop but kept ignoring my husband. Since returning home, our dog has not stopped crying and rubbing his behind. He is obviously in pain. From our interactions we believe him to be very rough with the animals. We are now contacting our vet. He was a very dismissive older man with a disgusting 'shop' and no patience for animals. He said he's semi-retired. He should probably go ahead and finish. We weren't looking for a deal, he was actually more than expensive than our regular place. We just wanted someone good with the dogs which was why we left them after initially arriving... Never again.

    Woof Gang Bakery & Grooming Aventura

    Woof Gang Bakery & Grooming Aventura

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    We wanted to try this groomer since it was convenient and glad that we did. From the time we walked…read morein to schedule an appointment to the time we picked up our pup everyone was very welcoming and knowledgeable, good atmosphere and very clean. Jordan did a good job explaining the process and gave welcoming suggestions that we took under advice. Felicia is super friendly and very experienced. Since it was our pups first time at the groomers we were a little worried and didn't know what to expect, but Felicia reassured us and we felt a bit at ease with her. The cut came out better than we expected, provided our pup is very energetic and can't sit still let alone going for the first time. Overall a really good experience first time around from start to finish, we will definitely come back again next time and would recommend to give it a try.

    I usually don't write reviews let alone negative reviews, but the customer service was terrible…read more Jordan was very rushy with me and not polite at all. I only went in for a nail trim for my gentle Maltipoo. Nobody explained how long it was gonna take, so I waited for my dog in the store and right off the bat I can see in the back the lady doing his nails was very aggressive and even got the nail drill stuck and wrapped around my dogs tail which was terrifying to see and he looked so scared the entire time I felt Terrible but he needed his nails trimmed really badly; THEN I look down on the counter and just see WEED just right there , on the front counter. Everything is very unprofessional here, I took my dog here a few times for a full groom. Never again this place lacks serious discipline. Highly do not recommend coming here.

    Mobile Doki's Grooming

    Mobile Doki's Grooming

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    Got my Goldendoodle and cockapoo a bath and a fix of their haircut they loved it , thank you…read moreGabriela! Also they respond quick to any of your questions or concerns. Finally found my mobile pet groomers!

    My dog recently had a grooming appointment, and for the first time we scheduled it with Dokie's pet…read moregrooming! I found this company through Yelp projects, and I was immediately contacted and was provided information on pricing, availability and to essentially set an appointment . Gabriella was the nice young lady that arrived at my complex on time and sent me a few text keeping updated on her ETA prior to arriving. I gave her a bit of information on how I would like my little pup to look and what I was looking for in terms of style. If you have a Yorkie, you know their hair grows super fast! I did ask for her to cut him down as low as possible, keeping his face on the rounded side, she did exactly just that. During the appointment, she texted me a photo of a little scab that was on mu pups ear, to make me aware that was already there and not caused by her. I appreciate it that she took the time to do that, and I had already known about the scab. The appointmentby took about an hour and 15 minutes and when she was done, she alerted me via text. Payment was very simple, as they do accept Zelle. I was very pleased with the outcome, and judging from the look and the action of my pup, I knew he felt comfortable with Gabriella. I'll definitely be contacting them again for future appointment., 10 out of 10 I would definitely recommend Dookie's pet grooming.

    Petco - pet_training - Updated July 2026

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